Manager- Backend & Operations

Job Description

About Role: We are seeking a detail-oriented and proactive Manager- Backend & Operations to join our dynamic team. This role is pivotal in managing and optimizing backend processes, ensuring efficient policy administration, and supporting overall operational excellence within the organization. Key Responsibilities: Process and manage insurance policy applications, endorsements, renewals, and cancellations. Maintain and update client records in the database, ensuring data integrity. Assist in the processing of insurance claims, coordinating with clients and insurers. Generate and maintain reports related to policy status, claims, and other operational metrics. Liaise with clients to address queries and resolve issues pertaining to backend operations. Ensure all backend processes adhere to company policies and regulatory requirements. Identify areas for process optimization and implement improvements to enhance operational efficiency. Requirements & Qualifications: Educational Background: Bachelor’s degree in Business Administration, Finance, Insurance, or a related field. Experience: 1–3 years in backend operations within the insurance industry, with a focus on policy administration and claims support. Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); experience with insurance management software is a plus. Knowledge: Understanding of insurance products, regulatory requirements, and backend operational processes. Salary: ₹20,000 – ₹35,000 per month, based on experience and qualifications. Show more Show less