Job Description

Provides leadership and oversight to the Credit & Collections group. Implements, maintains and / or administers credit and collection models, systems and processes. Responsibilities may include acquisition and evaluation of consumer credit data, statistical and predictive modeling for new, expanding and / or terminated accounts, collection of past due balances and resolution of disputed amounts and payments. Ensures appropriate Finance systems and database information are up to date. Required Qualifications Bachelors Degree or equivalent work experience required. Typically has 6-8 years of experience in Credit and Collections and typically 0-2 years leadership experience. Fluent business English skills (Written and spoken). Oversees activity of a Credit & Collections team or teams. Establishes processes and procedures to ensure due diligence and professionalism among team members. Performs analysis of issues and trends and makes recommendations for resolution or system / process improvement. Handles some credit and collections activity as an individual contributor, such as complex, recurring or financially significant issues. Interfaces with other departments to resolve collection, accounting, billing or related issues. Addresses complex and difficult issues raised by team members. Monitors Credit & Collections transactional, analytical and other processes, defining and recommending steps for continuous improvement.