Manager, CRM & Loyalty

Job Description

Position Summary Contribute to the strategic business decision making by deriving insight from the market and consumer data on the main issues of the brand, product and channel. Contribute to mid-term and long-term business opportunity identification by understanding the consumer needs and trend from market and consumer data gathering. Maximize mutual trust and business execution by promoting market conditions and our sales/product strategies to customers and market participants. Role And Responsibilities [MI research system management] Participate in conducting MI(Market Intelligence) research and building and managing its system for efficient decision making upon business issues. [Insight derivation for product strategy] Analyze the direction of and insights on the new product or strategic product from MI(Market Intelligence) research. [Insight derivation for market strategy] Analyze the direction for building market strategy and insights derivation from the MI(Market Intelligence) research. [Business insight derivation from secondary data analysis] Analyze the key business issues and insights derived from secondary data sources such as Euromonitor, GFK, IDC and etc. [Setting research direction] Perform the process of understanding the MI research direction and methodology for getting a clear picture of the customer and market needs. [Sales/Product Strategy Promotions] Maximize our market influence and strategic execution by promoting and participating in our strategic direction based on market conditions. Skills And Qualifications Develops professional expertise by complying with company policies and procedures Works on problems of moderate scope where analyzing situations or data requires a review on various factors Exercises judgment within defined procedures and practices to determine appropriate action Normally receives general instructions on routine work with detailed instructions on new projects or assignments Generally requires a bachelor's degree with a minimum 2 years related experience, or advanced degree without experience Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here. Show more Show less