Manager, Customer Master Data

Job Description

Description Kenvue is currently recruiting for: Manager, Customer Master Data This position reports into the Director, Data Management and is based in Bangalore, India. Who We Are At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made by 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. What You Will Do As Manager, Customer Master Data you will be responsible for oversight and execution of day-to-day operations of Customer Master Data Governance on a global scale. You will design and manage data workflows, as well as drive robust data quality and compliance with internal and external data regulations, policies, and procedures (GXP, SOX etc). Your work will play a key role in supporting the Kenvue Operations organization and Digital Transformation Office. Key Responsibilities Develop and implement Customer Master Data Management strategy and governance framework Ensure compliance with data quality standards and regulatory requirements Develop and implement Customer master data governance policies and procedures Lead the standardization of Customer Master Data Management processes identifying opportunities for process enhancements and optimization Collaboratively lead discussions with supply chain, commercial, purchasing, marketing, finance and other teams to drive alignment and define data and process requirements Facilitate continuous improvement of existing data design, process, and templates to deliver better business outcomes by collaborating with Functions, Regions and key stakeholders Develop and implement improvements to processes and technologies; drive adoption across the organization Own documentation for area of responsibility, including Standard Operating Procedures (SOPs), Work Instructions (WIs), and other relevant documents Support the deployments of Customer Master Data transformation projects across IT and business functions Ensure integration across systems / platforms and lead data cleansing, creation, conversion and validation as required Monitor and improve data quality metrics, identifying and resolving inconsistencies Lead operational and governance meetings with internal teams and various stakeholders (e.g., Supply Chain Functions, Tech & Data partners, External Third Parties, etc.) Engage with business partners on tactical execution Serve as point of escalation for both internal and external team members, new product launches, and audit/compliance activities What We Are Looking For Required Qualifications Bachelor´s degree in business, IT, engineering, or a related field Minimum 8 – 10 years of business experience At least 5 years of data management experience in the context of large ERP platforms focused on Customer Master Data and related functional data for sales & distribution Strong project management and stakeholder management skills, with a track record of leading data-driven initiatives Ability to drive data governance, quality, and compliance initiatives Analytical mindset with excellent problem-solving abilities Demonstrated experience embedding a culture of harmonization, process improvement, and value creation across functions, departments, and/or regions Excellent communication and presentation skills Ability to build strong collaborative relationships and influence diverse stakeholders in support of expected outcomes Flexibility to collaborate across global business units and time zones Desired Qualifications Experience working with SAP S4 Hana and/or SAP Master Data Governance (MDG) is preferred Demonstrated experience implementing and/or managing global ERP systems is preferred Experience working in or leading global, geographically dispersed teams is preferred Experience working across supply chain, Commercial, and finance processes is preferred Experience working within Consumer-Packaged Goods sector is preferred Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Qualifications Bachelor´s degree in business, IT, engineering, or a related field Primary Location Asia Pacific-India-Karnataka-Bangalore Job Function Digital Product Development