Manager, Engineering - Cloud

Job Description

The successful candidate will report to the Senior Director of Engineering and will lead and continue to build a highly skilled and compassionate verification and validation team delivering world-class technology solutions to both internal and external customers. This will include building tools and technologies across a complete analytics-driven DevSecOps platform, pioneering many new industry-leading capabilities. Responsibilities Strategic Leadership & Process Improvement: Define and implement QA strategies, processes, and best practices to ensure software reliability and scalability. Establish and drive quality metrics, KPIs, and reporting mechanisms for continuous improvement. Advocate for test automation and DevOps practices to streamline release cycles. Team Leadership & Mentoring: Lead and mentor a team of QA engineers, providing guidance on best practices, career development, and technical skills. Foster a culture of quality, innovation, and continuous learning within the QA team. Conduct performance evaluations and manage resource planning to ensure team efficiency. Test Planning & Execution: Oversee the design, development, and execution of test plans, test cases, and test scripts. Ensure comprehensive test coverage for functional, regression, performance, and security testing. Implement automated testing solutions to enhance efficiency and reduce manual efforts. Collaboration & Stakeholder Management: Work closely with development, product management, and customer support teams to align QA efforts with business goals. Participate in sprint planning, release management, and defect triage meetings. Communicate QA status, risks, and recommendations to leadership and stakeholders. Compliance & Risk Management: Ensure adherence to industry standards, security policies, and regulatory requirements. Identify and mitigate risks related to software releases and deployments. Conduct root cause analysis on defects and drive continuous improvement initiative ABOUT YOU Core Competencies & Demonstrated Success Required: Bachelor s or Master s degree in Computer Science, Engineering, or a related field. 10+ years of experience in software quality assurance, with at least 5 years in a leadership role. Strong expertise in automation frameworks (e.g., Selenium, Appium, Cypress) and test management tools. Proficiency in programming/scripting languages (e.g., Java, Python, JavaScript) for test automation. Experience with CI/CD pipelines, DevOps practices, and cloud-based testing platforms. Deep understanding of Agile methodologies and SDLC. Excellent problem-solving, decision-making, and communication skills. Preferred: Experience with performance and security testing tools. Knowledge of containerization technologies (Docker, Kubernetes). Certification in ISTQB, CSTE, or equivalent QA credentials