Manager - Medical Quality

Job Description

*Implement quality improvement initiatives to address inefficiencies and improve outcomes. *Maintain adherence to infection control protocols, patient safety standards, and regulatory requirements. *Conduct internal audits and risk assessments to identify areas for improvement. *Ensure compliance with national and international healthcare accreditation standards (e.g., NABH, JCI). *Collaborate with regulatory bodies for inspections, certifications, and audits. *Develop and monitor key performance indicators (KPIs) for quality and safety metrics. *Organize training programs for staff on quality assurance, safety protocols, and standard operating procedures (SOPs). *Build awareness and foster a culture of quality and continuous improvement among employees. *Provide guidance to teams on compliance with quality standards and patient-centered care practices. *Collect and analyze patient feedback to identify service gaps and drive corrective actions. *Implement initiatives to enhance patient satisfaction and streamline workflows. *Lead cross-functional teams in root cause analysis and corrective action planning. *Prepare detailed reports on quality performance, patient safety, and risk management for senior management. *Maintain accurate documentation of quality assurance activities, including policies, audits, and incident reports. *Collaborate with senior leadership to develop and execute quality improvement strategies aligned with organizational goals.