Manager - Memberships & Community

Job Description

Position: Manager- Memberships & Community Location: Noida, Mumbai or Hyderabad Onsite working About us: EC-Council is the worlds largest cyber security technical certification body. We operate in 145 countries globally and we are the owner and developer of various world-famous cyber security programs. We are proud to have trained and certified over 220,000 information security professionals globally that have influenced the cyber security mindset of countless organizations worldwide. www.eccouncil.org Position Overview- The Manager, Memberships & Community is responsible for driving the growth, engagement, and retention of EC-Council’s global membership base. This role aims to build a strong professional community, enhance member value, and foster industry collaboration. By managing membership programs & volunteer networks, the role ensures a vibrant and engaged cybersecurity ecosystem. The manager will develop strategies, oversee operations, and create initiatives that strengthen member participation and professional development. Membership Growth & Engagement Develop and implement strategies to expand and retain the global membership base. Enhance member benefits, resources, and engagement initiatives to drive value. Leverage data analytics to track trends and improve the membership experience. Work with marketing teams to create impactful campaigns and outreach programs. Community Development & Volunteer Management Establish and manage professional communities to foster networking and knowledge-sharing. Recruit, train, and support volunteers, ensuring active engagement and participation. Act as the primary liaison for community leaders, providing resources and best practices. Develop frameworks for governance, operations, and sustainability of communities. Qualifications & Experience Master’s degree in Business Administration, Marketing, Communications, or a related field. 12-15 years of experience in managing membership associations, communities, and volunteer networks. Strong experience in organizing large-scale industry events and professional networking forums. Expertise in stakeholder management, strategic planning, and community engagement. Proficiency in CRM tools, membership management platforms, and digital engagement strategies. Exceptional leadership, communication, and analytical skills. Preferred Skills & Attributes Experience in the cybersecurity or IT sector is a plus. Ability to manage global professional communities and multi-stakeholder initiatives. Strong negotiation skills for partnerships and sponsorships. Passion for building and leading professional networks. This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Additional Information: We are an equal opportunity workplace and an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status and we do not discriminate on the basis of such characteristics or on the basis of any other status that is protected by the laws or regulations in the locations where we work. EC-Council is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process and need reasonable accommodation to complete the process, please contact us at ecchr.in@eccouncil.org and let us know how we may assist you. To be eligible to apply for this job, you must be able provide proof that you are either a citizen of the country or have legal authorization to work in the country where this job is posted and must be residing in the same country. Our Privacy Policy outlines how we collect, use, and protect your personal data during the recruitment process. Please review it to understand our practices: EC-Council Privacy policy