Manager Operations - US Healthcare

Job Description

About the Role As a Billing Operations Manager , you will be responsible for leading and organizing a team to meet key performance metrics in charges, claims submissions, payments, refunds, denials, and AR follow-ups . Key responsibilities include: Maintaining fee schedule documents and other master data tables. Developing and integrating systems data to generate operational, managerial, and executive reports, including revenue projections, cash forecasts, and denial metrics. Creating and maintaining workflow documentation to define roles, responsibilities, and team objectives. Ensuring clear and actionable communication with clients, leadership teams, and the offshore billing team. Providing billing and coding feedback to the team while identifying trends, inefficiencies, and process improvements. Staying updated on regulatory and reimbursement changes and ensuring compliance with industry standards. Handling other responsibilities as assigned to drive operational excellence. What You'll Do Problem-Solving & Analysis Identify challenges and implement effective solutions. Team Coordination Align team actions to maximize efficiency and performance. Time Management Balance priorities effectively while managing both individual and team schedules. Communication Maintain consistent communication with supervisors, clients, and internal teams. Writing & Documentation Strong written and verbal communication skills to document processes and report insights. Client-Centric Approach Maintain a strong focus on serving client needs with accuracy and efficiency. Leadership – Take ownership of team performance and drive business objectives. Technical Proficiency – Hands-on experience with Microsoft Word, Excel, EHR systems, and clearinghouse software . Qualifications 8+ years of experience in medical billing with expertise in payer-mix trends. 5+ years of management experience , preferably in outpatient facility coding. Familiarity with Electronic Health Records (EHR) systems . Proven track record in claims submission and clearinghouse software oversight . If you’re looking for an opportunity to lead a high-performing team and make an impact in the healthcare billing industry, we’d love to hear from you! Work Location : ACP Billing Services Pvt Ltd - NO.133, 2ND FLOOR, EJNS ARK, KP GARDEN STREET, MADHAVARAM HIGH ROAD, MADHAVARAM Chennai- 600 051. Land Mark : Next to ICICI Bank Madhavaram Branch. Share your CV to hr@acpbillingservices.com / only Whatsapp 9841820311