Manager - Sales

Job Description

Develop and execute territory sales strategies to meet or exceed revenue targets within the assigned territory. Identify target markets and customer segments which are most likely to benefit from real time machine monitoring and industry 4.0 within the assigned territory Conduct market research to understand customer pain points and industry trends. Participate in trade fairs, seminars and conferences in your territory. Present product demos and technical presentations to potential customers. Negotiate and close deals, e nsuring alignment with company and customer needs. Build strong relationships with decision-makers in manufacturing industries. Maintain relationships with existing customers, upselling and cross-selling where nduct regular check-ins to ensure customer satisfaction and motivate sales and support teams in your territory. Supervise and motivate reselling partners in your territory. Mentor sales and support teams rep orting to you. Guide customers through the onboarding process, ensuring a smooth transition to our SaaS platform. Train users on product features, enabling them to maximize the solution s benefits. Act as the first point of contact for technical support inquiries. Collaborate with the technical and development teams to resolve complex issues promptly. Collect and analyze customer feedback to product improvement opportunities. Serve as a liaison between customers and the development team to enhance product functionality. Reporting and Analytics: Prepare and present periodic sales reports, including forecasts and performance metrics. Monitor and analyze territory performance to Maintain accurate records of all sales activities, customer interactions, and support requests in CRM software. Qualifications: Bachelor s degree / Diploma in Engineering preferably in Mechanical, Production or Mechatronics engineering. Degree in Business Administration, or a related field. An MBA is a plus. Minimum of 5 years of experience in B2B sales, preferably in SaaS or Industry 4.0 domains. Proven track record in achieving sales targets and customer satisfaction. Selling in manufacturing industries, industrial software such as MES, ERP etc., machine tools, cutting tools and accessories. Technical Skills: Familiarity with real-time machine monitoring solutions or manufacturing technology is highly desirable. Soft Skills: Excellent communication and presentation skills. Strong problem-solving and analytical abilities. Customer-focused mindset with the ability to build long-term relationships. Use of sales CRM Excellent written and verbal communication skills Team player with strong and leadership skills Understanding of manufacturing shop floor operations. Experience in selling to medium and large-scale manufacturing companies. Knowledge of CRM tools and sales methodologies. Key Performance Indicators (KPIs): Territory revenue growth. Number of new accounts acquired. Customer retention and satisfaction rates. Timeliness and effectiveness of technical support resolutions. Upsell and cross-sell revenue. Location and Travel: The role is territory-based, requiring frequent travel within the assigned region.