Job Description

Lead a team of business development professionals at Amazon Pay in Bangalore, focusing on strategic partnerships with major retail brands across India. You will build and manage a high-performing team while spearheading initiatives to expand Amazon Pays acceptance at physical retail locations. This role combines team leadership with strategic partnership development, offering the opportunity to shape both talent and the future of digital payments while working with Indias prominent retail brands. Key job responsibilities - Lead and develop a team of account managers, providing coaching, mentoring, and career development opportunities to drive high performance - Build and manage relationships with senior decision-makers at national and regional retail chains to drive Amazon Pay adoption - Create and execute strategic business plans with merchants, establishing growth targets and ensuring successful delivery through your team - Own end-to-end P&L responsibility for the offline merchant segment, including forecasting, reporting, and business reviews with senior leadership - Drive operational excellence through data-driven decisions, implementing processes to scale merchant onboarding and engagement - Collaborate with cross-functional teams including product, technology, and operations to enhance merchant experience and resolve escalations A day in the life Your morning begins with your teams daily standup, reviewing key metrics and addressing any merchant escalations. Youll then transition to strategic meetings with retail executives, followed by one-on-one coaching sessions with your team members. Your afternoon might include a business review with senior leadership, collaborating with product teams on merchant feedback, and working on long-term growth strategies for your portfolio. About the team Amazon Pays Offline Partnerships team is at the forefront of transforming retail payments in India. Our diverse team combines expertise in partnerships, technology, and merchant solutions to create seamless payment experiences. Were a fast-paced organization that values innovation, analytical thinking, and strong leadership to drive merchant adoption and customer satisfaction. Bachelors degree in Computer Science, Engineering, Business, or related field 8+ years of experience in technical business development, partner management, or solution architecture Experience developing and managing technology partnerships with demonstrated results in revenue growth Experience in technical sales cycles and consultative solution development