Manager - Technology Resilience & Automation

Job Description

Key Responsibilities: Disaster Recovery Automation and Strategy Develop and implement the automated DR framework to improve failover and recovery speed. Integrate automation into DR Runbooks, testing and execution to minimize manual intervention. Optimize RTO (Recovery Time Objective) and RPO (Recovery Point Objective) through automation. Work closely with Infrastructure teams like Database, Storage, Platforms Engineering, Network to enhance DR capabilities. Ensure DR plans meet the Standards and compliance requirements Own and maintain a DR Automation backlog to deliver automation initiatives using agile methodology. Ability to breakdown, estimate and schedule work items for automation initiatives during project life cycle Automation Tooling Implementation: Review requirements and approve design artefacts with engineering team. Strategize and Utilize Organization infrastructure tools to automate DR process. Lead DR automation solutions and implement across on-premise, hybrid and multi-cloud environments. Enhance monitoring and alerting capabilities for DR automation using organization accredited tools DR Testing Validation Conduct disaster recovery tests, failover drills and resilience simulations using automation. Monitor and analyze test results, identifying areas for improvements in automation and response time. Collaborate with IT, security, and other relevant departments to ensure alignment between disaster recovery, authentication and security strategies. Lead disaster recovery efforts in the event of a disruption, coordinating the response and recovery activities. Create and maintain a consistent set of documents to support automation capabilities including knowledge articles, standard operating procedures. Communication, Collaboration Leadership: Lead a team of engineers and specialists focused on DR Automation Serve as a subject matter expert in the disaster recovery automation, providing guidance and training to IT and business units. Develop and present effective presentations for strategy and approach to management and stakeholders. Create and Confidently deliver information and key metrics in a professional manner. Must be able to leverage excel data, pivots, charts, graphics to support the content/message. Facilitate meetings with stakeholders, including department heads, executives, and entrusted external parties, to relay automation metrics. Maintains an effective technical network across technical SMEs and architects for multiple service areas Qualifications: Bachelors degree or equivalent experience. Strong Knowledge of IT automation strategies, tools and framework Proven experience in disaster recovery and business continuity planning. Strong knowledge of disaster recovery methodologies, tools, and technologies. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills for effective collaboration. Financial or Regulatory domain experience a plus Proven experience of working in a global organization distributed across countries and time zones such as APAC, EMEA and US, collaborative environment is essential. Ability to work effectively under pressure and in high-stress situations. Knowledge of relevant regulations and compliance standards. Experience: Minimum 12+ years of experience in Management or Team Lead role in IT Industry Minimum 5 years of experience in disaster recovery, business continuity planning or point in time recovery planning and execution. Practical experience operating in an Agile development environment. Proven hands on experience in leading DR automation projects. Strong communications, analytical, problem solving and incident response skills. Experience in coordinating and leading disaster recovery exercises and response efforts. Demonstrated management soft skills including team building, time management, conflict resolution, and strategic planning.