Job Description

MAJOR RESPONSIBILITIES AND ACCOUNTABILITIES Serves as the main point of contact for questions, issues, and escalations Monitors completion of activities, team productivity and quality, ensuring deadlines and compliance standards are met. Conducts meetings with team leads to review performance, discuss outcomes, and provide feedback or improvement plans when necessary. Monitors attendance to ensure team complies with company policies. Conducts weekly team meetings to provide updates, discuss team goals, and address any team concerns. Addresses escalated requests and expedites urgent cases to meet the needs of the business. Identifies areas of improvement and collaborate with leadership to implement best practices. Provides education and/or refresher training to the team as necessary. Participates in leadership meetings to report on KPIs, discuss trends, and opportunities for improvement. Assists in the onboarding and training of new employees. Assists with special projects and other duties as assigned. Managing end to end period close general accounting activities Expertise in accounting across Journals, BS Reconciliations and Reporting Experience in P&L reviews, BS analysis and work with business to provide commentaries Expertise is SOP creation and process flows Experience in driving process improvements and transformation Ability to work with team of accountants and ensure timely and accurate delivery as per agreed KPI/ SLA Experience working with Leading ERP and tools like SAP, Oracle, JDE, Lawson, Blackline, Trintech etc Publish timely and accurate metrics/KPI/SLA Proficient using office productivity software tools Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Outlook, etc.