Job Description

Moderate experience - minimum 24 months Exposure to estimationManaging task and team Minimum 12 months experience in any one of the following areas:- Software testing- Bugs triaging - Audits/quality checks- Subject matter expert- Technical issue resolution - Proficient working knowledge of MS Office or Google suite - Basic experience with JIRA or ticketing tools - Exceptional reading comprehension and English writing skills - Basic knowledge of SQL - Experience in extracting and processing data using Excel/Google Sheets (including pivot tables and VLOOKUP) - Proficient in data analysis- techniques, root cause identification methodologies (e.g, fish-bone diagram analysis, RCA, 5-whys etc) - Be able to achieve high program health by taking charge of the responsibilities end to end real time- Work allocation - Meet/exceed the defined targets for the team (Productivity, Quality, SLA, Efficiency and Utilization) - Ensure process adherence- Identify process gaps & improvements - Can manage multiple responsibilities along with Core duties- Quality audits (regularly) - Manage policy, training, reporting, quality if there are no separate POCs for the same - High attention to detail- Excellent logical reasoning ability and bias for action - Ability to identify and report high impact issues with minimal loss of time - High ability to reason and comprehend unclear issues - High ability to read a complex, Multipage Standard Operating procedure manual - High ability to write concise and accurate English - High ability to read and understand English - Basic understanding of quality and quality control - High ability to perform repetitive tasks over a long period at a high level of accuracy and quality - Ability to memorize Engineering terminologies and project related details - Familiar with using smartphones, virtual test platforms and getting directions on a smartphone Max_Experience":"5