Marketing Executive

Job Description

Main KRA: ( 85% ) Handle inbound calls triggered by digital campaigns Data Enhancement - Update and build accurate & insightful customer records on CRM database Account Profiling Analyze and map existing and new customers to identify key contacts, purchasing processes and decision makers within an organization Perform outbound Telemarketing activity on targeted data lists, targeting both new & existing customers. Reporting: Track campaign metrics versus predetermined goals. Other reports as required Perform marketing operations activities as required Other Responsibilities that can be assigned: ( 15% ) Social Media Posting & Sharing posts in other groups Moderate & Develop Partner Community Education and Experience Required: Bachelors in Marketing, Business or related fields. 1- 3+ years Inbound/outbound sales experience (Telemarketing/ Renewal/ Call Center). Sales and/or channel experience is a plus. Knowledge and Skills: Strong written/oral communications - English, Hindi Good experience with MS Word, Excel, Powerpoint Excellent communication and interpersonal skills Ability to multitask critical functions Knowledge of marketing principles, practices, tactics and tools. Good interpersonal skills. Ability to work as part of a team.