Markets Data Management Associate

Job Description

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in India and as such all normal working days must be carried out in India. Job Description Join us as a Markets Data Management Associate If you have a background of working in the financial services industry alongside excellent leadership skills, this could be the ideal role for youYou’ll make sure that your team fully understand their role in the customer in-life cycle managementHone your stakeholder management and influencing skills in a role where you’ll be able to build your network and gain exposure for your workWe're offering this role at associate level What you'll do As a Markets Data Management Associate, you’ll be supervising a team who facilitate reference data requests, on-boarding, off-boarding and the in-life cycle events of our customers. In order to inspire and educate your team, you’ll seek out opportunities to engage with new and existing functions and learn new skills. We’ll look to you to maintain an in-depth understanding of the end-to-end customer lifecycle to identify opportunities for optimisation and to provide an excellent customer experience. You’ll also be: Analysing and interpreting the volume trend and pattern to support management in making the right decisionsMonitoring and managing service standards through performance metrics and meetings with our business partnersRecognising and validating continuous improvements ideas, guiding the team when implementing these to drive business success The skills you'll need You’ll have previous experience of leading and motivating teams, alongside the ability to build, maintain and enhance relationships at all levels. We’ll expect you to have the ability to analyse and diagnose issues, alongside experience of delivering long term plans and large scale projects. You’ll also need: Extensive experience in the financial services industryA background of working in a rapidly evolving and changing environment with minimum line managementA track record of implementing process improvements and creating robust operational risk control frameworksThe ability to create a culture that will drive productivity and ensure quality and change managementExcellent communication and interpersonal skills, with experience of influencing others and winning support