Key DeliverablesPatients Satisfaction Operations excellence in quality and quantityAchieving Revenue Targets of the unitCompliance to systems and processesRegular Reporting, Accountability and transparencyCoordination between staff, doctors, and managementTo work on new business opportunities to exceed revenue target of the unitAdministrative RolesDay to day administration of the centerTo ensure smooth functioning of the processesTo ensure discipline, time and duties management of the entire staff membersTo ensure coordination between departments and staff membersTo manage day to day crisis under intimation to the managementTo maintain optimum inventories of all items and coordination with vendors and warehouseEfficient response to all official communications pertaining to the centreCoordinating internal meetings and events (Monthly & weekly)Coordinating with other centre heads for cross referrals, resources support and sharing good practicesLiaison with local government departments, authorities, local doctors, VIPs etcTo manage the revenue and cash flow of the branch and report to the managementTo ensure that all records and documents pertaining to the entire operations are updated and ready for auditingTo coordinate with marketing team and support external marketing activitiesCoordinating with visiting consultants and responsible for doctors arrangementsTo work towards targets set for the unitTo maintain good banking system and cash remittances transparently with accountabilityCredits and outstanding management (TPA, CGHS, ECHS & Corporate etc)Day book management, Petty Cash Management, Bank Book.Candidates with prior Ophthalmology experience will be given preference. Interested candidate can send their resume to hr.apts@maxivision.in

Role & responsibilities:Welcoming/Greeting the patients pleasantly.Responsible for keeping the front office,reception area organised, clean and clutter free.Proper Data entry of all the details in EHNote during registration.Suggest mVision App to all patients for self registration, to book appointments and to access their medical records.Explain the process flow briefly along with approximate time to the patient during registration.Handle cash payments, credit card payments.Give the patient the registration cards, necessary bills, and receipts.Answer to any queries of any visitor to the desk and guide them properly.Keep all the documents, like receipts, bills, charts etc. carefully.Movement of patients across the departments and the waiting time to be tracked on EHNote and step in if need be.To follow grooming standards.To take feedback and reviews from patients while exiting.Daily ReportsDaily OPD registration dataCash and Credit card collection statementConcession on bill statementAny other patient issuesContact details9154925558/hr.opticals@maxivision.in

Role & responsibilities :Patient Support and Coordination:Assisting patients and their families with understanding insurance policies and procedures. Coordinating with patients, hospital staff, and insurance companies to ensure smooth and efficient treatment. Ensuring patients are eligible for cashless treatment. Providing updates on claim status to patients and their families. Claims Processing:Verifying patient eligibility and insurance coverage. Preparing and submitting claims to insurance companies. Tracking the status of claims and following up with insurance companies. Ensuring accurate and timely processing of claims. Pre-Authorization and Approvals:Obtaining pre-authorization for procedures and treatments. Ensuring all necessary documentation is submitted to insurance companies. Following up on approvals and denials. Compliance and Regulations:Ensuring compliance with relevant laws, regulations, and industry standards. Staying updated with changes in healthcare regulations and insurance policies. Maintaining accurate records and documentation. Other Responsibilities:Handling billing inquiries and resolving billing issues. Maintaining a positive and professional relationship with patients, staff, and insurance companies. May be involved in value-added services such as ambulance assistance and wellness programs. Qualifications and Skills:Strong understanding of insurance policies and procedures. Excellent communication, interpersonal, and customer service skills. Proficiency in using healthcare software systems and claims processing platforms. Ability to work independently and as part of a team. Attention to detail and ability to manage multiple tasks. Familiarity with medical terminology.

Role & responsibilities Welcoming/Greeting the patients pleasantly.Responsible for keeping the front office,reception area organised, clean and clutter free.Proper Data entry of all the details in EHNote during registration.Suggest mVision App to all patients for self registration, to book appointments and to access their medical records.Explain the process flow briefly along with approximate time to the patient during registration.Handle cash payments, credit card payments.Give the patient the registration cards, necessary bills, and receipts.Answer to any queries of any visitor to the desk and guide them properly.Keep all the documents, like receipts, bills, charts etc. carefully.Movement of patients across the departments and the waiting time to be tracked on EHNote and step in if need be.To follow grooming standards.To take feedback and reviews from patients while exiting.Daily Reports:Daily OPD registration dataCash and Credit card collection statementConcession on bill statementAny other patient issuesQualification: Excellent communication and interpersonal skills.Strong organizational and time management skills.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).Ability to handle multiple tasks and prioritize effectively.Knowledge of office procedures and protocols.Ability to work independently and as part of a team.Strong problem-solving skills.Ability to maintain confidentiality and discretion. Bachelor's degree in hospitality and hotel administration to a related course.Contact details9154925558/hr.opticals@maxivision.in

Role & responsibilities Welcoming/Greeting the patients pleasantly.Responsible for keeping the front office,reception area organised, clean and clutter free.Proper Data entry of all the details in EHNote during registration.Suggest mVision App to all patients for self registration, to book appointments and to access their medical records.Explain the process flow briefly along with approximate time to the patient during registration.Handle cash payments, credit card payments.Give the patient the registration cards, necessary bills, and receipts.Answer to any queries of any visitor to the desk and guide them properly.Keep all the documents, like receipts, bills, charts etc. carefully.Movement of patients across the departments and the waiting time to be tracked on EHNote and step in if need be.To follow grooming standards.To take feedback and reviews from patients while exiting.Daily Reports:Daily OPD registration dataCash and Credit card collection statementConcession on bill statementAny other patient issuesContact details9154925558/hr.opticals@maxivision.in

Role & responsibilities Analyze brand positioning and consumer insightsShape and communicate our vision and missionTranslate brand elements into plans and go-to-market strategiesManage a team of marketing people working on brand initiativesLead creative development to motivate the target audience to take actionEstablish performance specifications, cost and price parameters, market applications and sales estimatesMeasure and report performance of all marketing campaigns, and assess ROI and KPIsMonitor market trends, research consumer markets and competitors activitiesOversee new and ongoing marketing and advertising activitiesMonitor product distribution and consumer reactionsDevise innovative growth strategiesAlign the company around the brands direction, choices and tacticsRequired Qualifications:Proven working experience as Brand Manager or Associate Brand ManagerDegree in marketing or a related fieldExcellent communication & interpersonal skillsProven ability to develop brand and marketing strategies and communicate recommendations to executives Excellent understanding of the full marketing mix Up-to-date with latest trends and marketing best practices Interested candidates can contact to 9154925558 or hr.opticals@maxivision.in

Role & responsibilities Application Support & Maintenance:Implementation of best suitable applications to the group.Provide expert-level support for hospital software applications, ensuring high availability and performance.Troubleshoot and resolve complex issues within the applications and integration with other systems.Regularly monitor application performance, proactively identifying and addressing potential issues.Apply updates, patches, and configuration changes to applications in a controlled and timely manner.System Configuration & Implementation:Lead the implementation and configuration of new healthcare applications or upgrades.Ensure proper integration between different hospital information systems (e.g., Electronic Health Records (EHR), HRMS, Payment gateways, LIS, ERP, ADetc.,.).Provide training to hospital staff on the effective use of applications.Collaboration with Clinical & Administrative Teams:Work closely with clinical and operational departments to understand requirements and identify opportunities for process improvements through technology.Collaborate with the IT team to ensure seamless integration of healthcare software with hospital infrastructure.Liaise with vendors to resolve application-related issues and facilitate system enhancements.Security & Compliance:Ensure compliance with healthcare regulations and standards such as HIPAA, HL7, DICOM, etc.Work with security teams to implement and enforce secure practices for healthcare applications and data management.Conduct regular audits to ensure system integrity and security.Documentation & Reporting:Create and maintain comprehensive documentation for applications, configurations, troubleshooting guides, and user manuals.IT Compliances for NABH, JCI, ISO and other related standards.Generate regular reports on system performance, issues, and resolution timelines.Provide input to disaster recovery and business continuity plans for critical hospital systems. Technical Skills:Advanced knowledge of hospital IT systems and healthcare applications.Database management, integration, and scripting knowledge.Familiarity with ITIL framework and incident management processes.Preferred candidate profile Bachelors degree in information technology, Computer Science, Healthcare Informatics, or a related field.Minimum of 5 years of experience supporting IT applications in a healthcare setting, preferably in a hospital environment.In-depth experience with healthcare applications such as HIS, EMR, LIS, ERP (SAP /Oracle / MS D365) and integrations is mandatory.Evaluation and Implementation experience of HMS and ERP (SAP / Oracle /MS D365) along with integration is required.Strong understanding of hospital workflows, clinical processes, and the role of IT in healthcare.Expertise in troubleshooting and resolving technical issues within complex healthcare systems.Proficiency with databases (SQL, Oracle) and application integration methods (HL7, XML, APIs).Perks and benefits Competitive SalaryHealth Insurance Provident Fund

Role & responsibilities:Overseeing services including security, parking, cleaning, catering and IT.Supervising teams of staff including cleaning, maintenance and security.Oversee and coordinate routine maintenance tasks, repairs, and preventative measures.Implement and maintain security measures to protect employees and property. Preferred Qualification:Communicate effectively with vendors, and management. Negotiate and manage contracts with vendors for various services.Any graduate can be preffered Identify and resolve issues related to facility operations and maintenance. Interested candidates can contact on 9154925558 or hr.opticals@maxivision.in

Role & responsibilities 1. Team Leadership and Management:Lead and motivate optical store teams to achieve business goals, sales targets, and customer satisfaction.Provide ongoing training and coaching to staff, ensuring compliance with company policies and procedures.Conduct regular performance evaluations and identify areas for development or improvement.Recruit and hire staff for the optical stores within the assigned area.2. Sales and Business Development:Achieve and exceed sales targets and KPIs for each location within the area.Analyze market trends and competitors to identify opportunities for growth.Implement promotional strategies and ensure marketing materials are effectively utilized.Monitor financial performance and optimize the profitability of each optical store.3. Operational Management:Oversee daily store operations, ensuring compliance with company standards, legal requirements, and best practices.Maintain inventory management, ordering, and stock control processes for optical products (frames, lenses, etc.).Ensure all locations maintain high standards of cleanliness and organization.Handle scheduling and ensure adequate staffing levels to meet customer demand.4. Customer Service and Patient Care:Ensure a high level of customer satisfaction by maintaining a focus on service excellence and quality care.Address and resolve customer complaints and concerns in a professional manner.Promote and uphold the company's values and brand promise, ensuring customer loyalty and retention.5. Financial and Budget Management:Review and analyze financial reports, including sales, expenses, and profit margins, to make data-driven decisions.Manage budget allocations for each store in the assigned area and ensure effective resource utilization.6. Compliance and Regulatory Oversight:Ensure compliance with all federal, state, and local regulations related to optical services, including licensure, safety, and insurance requirements.Stay updated on changes in optical industry standards and ensure that stores adhere to them.7. Collaboration and Reporting:Collaborate with regional or district managers and other department leaders to ensure smooth operations across all locations.Provide regular reports on performance, challenges, and opportunities to senior management.Participate in regional meetings and contribute to strategic planning discussions.Preferred candidate profile Education:Bachelors degree in business administration, Healthcare Management, Optometry, or related field (preferred).Experience:Minimum of 6-7 years of experience in the optical retail or healthcare industry, with at least 2 years in a supervisory or managerial role.Strong experience in sales and customer service within a retail or medical setting.Experience in managing multiple locations is a plus.Physical Requirements:Ability to stand or walk for long periods.Vision must meet regulatory requirements for performing optical functions.Work Environment:Typically works in retail locations, requiring frequent interaction with customers and staff.May require travel between multiple locations within the assigned area.

Role & responsibilities Will be responsible to handle inbound and outbound calls from the prospective customers.Record customer interactions and transactions.Retain customers who are dissatisfied with products or services.Schedule and confirm appointments for patients.Handle customer inquiries and resolve issues promptly.Follow up with patients and healthcare professionals for feedback.Preferred candidate profileHigh school diploma or equivalent Excellent verbal communication skills.Strong organizational skills and attention to detail.Customer serviceData entryAppointment schedulingProblem resolution Contact details9154925558/hr.opticals@maxivision.in

Role & responsibilities:Identify and develop relationships with key medical professionals and healthcare providers.Building and maintain a strong doctor network.Meet doctors on a daily basis in the assigned territory.To conduct awareness program for general public in the doctor hospital/clinic on various eye awareness day.To conduct camps for hospital, doctor clinic, chemists association and general public.Focus on increasing the walkins and patient footfalls in the hospital.Required Qualifications:Strong communication and interpersonal skills.Experience in business development, sales & marketing.Ability to build and maintain client relationships.Strategic thinking and problem-solving abilities.Knowledge of the healthcare industry and eye care services.Bachelor's degree in business, marketing, or related field.Contact details9154925558/hr.opticals@maxivision.in