Job Description

MEGA WALKIN DRIVE @ Meerut Region- Greetings of the Day!!! The Muthoot Group is hiring for Jr. Relationship Executive / Customer Care Executive. FRESHERS can apply. Its a great opportunity for freshers to start the career and for experienced candidates to excel their career and skills. Interested candidates may attend interview on 21st and 22nd March of 2025 (Friday & Saturday) Job Role: - Jr. Relationship Executive/Customer Care Executive Candidate's age must be below 29 years FRESHERS can apply. JOB DESCRIPTION FOR JRE (Jr.Relationship Executive) - Only for Male Candidates Responsible to attending walk -in clients at Branches. Responsible for accepting & appraising gold jewellery as per company norms. Ensuring proper Verification & Valuation of Collateral Securities and Documents. Responsible for processing/ documentations of Loans & other financial services. Responsible for cross selling of all products and achieving of individual & branch targets. Responsible for conducting field visits and meeting corporate customers for business development. Ensuring following of all procedures & policies as per laid down by the organization. Coordination with various Banks & preparation of BRS. Responsible for completion of all Accounts related works in the branch. Responsible to maintain up-keep of the branch and ensure confidentially in all dealings. Responsible for tele-calling customers for following up on interest collection regularly. FRESHERS can apply. JOB DESCRIPTION FOR (CUSTOMER CARE EXECUTIVE) - (Only Females ) Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism. Generate business and leads for new loans from new customers Handle branch walk-ins for business generation Generate referrals through existing customer base and walk-ins. Meetings with HNI, corporates and institutional clients to promote gold loan propositions. To handle customer requests and complaints and take it to closure .Understand the needs of the customer and cross sell other products accordingly. Generate business and leads for other products like insurance, NCDs, gold coins etc. Enter meetings, leads, conversions(self-sourced and referred leads) in play book/CRM daily Perks and Benefits Fixed Salary + incentive + bonus Documents Required:- Resume + Work Experience Certificates + Educational Documents + Valid ID proof + 2 Passport size Photographs. Interested candidates must visit the below mentioned venue for interview. Mega Walk in Drive Date: - 21st and 22nd Mar 2025 (Friday & Saturday) Timing: - 10.00 AM to 4.00 PM Address:- 1ST FLOOR , RPG TOWER , PLOT NO 495/1 , MANGAL PANDEY NAGAR , SCHEME NO 1 , CCS UNIVERSITY ROAD , MEERUT , U.P , 250001 hropsmrt@muthootgroup.com Contact No.-7055020381