Job Description

Job Position: PMS Service Medical Devices Complaints Handling Job Description: To handle medical device customer allegations in complaints management system . Candidate with knowledge on Medical devices usage, Complaint Evaluation, Investigation, Medical devices reporting including post-market surveillance (PMS) and CAPA. Roles and Responsibilities: To work on Complaint handling Process Evaluation, Regulatory Assessment, Investigation Work with lead in completing daily assignation. Organize and manage daily work allocation Complaints remediation using work instruction, compliance to process To drive efficiency and compliance. Collaborate with of cross function team (CFT) such as Intake, MDR, Investigation to execute the project and initiative. Daily status to lead associate Skills: 2 to 4 years of experience in Medical devices complaints handling or any PMS activities Working knowledge of appropriate global medical device regulations, requirements, and standards such as: CFR Parts 803, 806 and 820, ISO 13485, ISO 14971, EU Medical Device Directives/Regulations including MEDDEV Guidelines For Complaint Investigation Mechanical problem analysis skill needed An excellent communicator, both written and verbal Adopt to cross cultural differences Ability to work in a timeline driven environment Proficiency using tools such as Trackwise, Sales force, Service Max Educational Qualification: B.E./B.Tech (Bio-Medical, Mechanical), B.Pharm, BSc Bio Science Total working experience (TEX): 2 to 4 years Relevant experience (REX): 2+ years Interested Candidates reply me to this email ID : nagamathini.r@hcltech.com , with the below details with your updated resume. Applicable only for Hyderabad location - Hybrid model/ Short Joiners preferred. Candidate Name: Email: Phone: Exp.: Rev. Exp.: CTC: Exp. CTC: Current company: Notice Period: Location: Preferred Location: LWD: DOJ: Any Offers in hand currently: