About the Team Being part of Meeshos Fulfillment and Experience (FE) team as Cluster Head MM will zip you to the cockpit of our ever-burgeoning rocketship, where you get to directly shape the experience of the countrys next billion e-Commerce users. We are an eclectic mix of 100+ professionals with diverse skill sets ranging from running operations/support, supply chain know-how, analytics and the holy grail, first principles Problem-solving. At Meesho, we re trying to do whats never been done before - taking e-commerce to the masses. This leaves us with no choice but to completely reimagine logistics from the ground up, to cater to our customers price and delivery expectations. That means a host of "zero-to-one" projects (takers, anyone) to build a supply chain to change how folks think about e-Commerce - not just in India, but globally. We are firm believers in fun at work. With monthly FE happy hour sessions, informal team outings, and internal virtual water cooler chat sessions, there s never a dull moment with us :). About the Role As Cluster Head MM - Bangalore, you ll own the onboarding and training of partners and managing operations for the entire Bangalore cluster. You ll also drive key operational metrics by regularly visiting their facilities in different cities in your area. You ll take complete ownership of processes allotted to you and work with various stakeholders to achieve team goals. You ll continuously work towards identifying gaps and providing recommendations for improving our processes. What you will do Own the onboarding and training of new partners for Middle Mile operations Identify and onboard new partners onto the network on an ongoing basis Track and own the performance of different partners in your cluster Visit facilities to conduct audits and solve operational gaps Ensure compliance with operational processes Own and drive key operational metrics end to end and achieve performance targets What you will need Graduate or Post Graduate degree in any discipline 3-5 years of work experience in the e-commerce logistics domain, preferably in Middle Mile operations Experience in partner onboarding and training in the Middle Mile and sorting operations Experience of having worked in Bangalore or other areas of Bangalore in similar capacity would be a plus and so will the Experience in control tower and field operations About us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. Were not just a platform; were your partner in turning dreams into realities. Our Mission Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an Everyday Lowest Cost channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprises of a comprehensive set of elements - monetary, non monetary, tangible and intangible in nature. Our 11 guiding principles, or " Mantras ," are the backbone of how we operate - influencing everything from recognition and evaluation to growth discussions. Daily rituals processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all embody these principles. We provide market leading compensation - both cash and equity-based - specific to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience. Know more about Meesho here : https://www.meesho.io/

Senior Manager - Growth- ValMoBangalore, KarnatakaValMo Growth Acquisition & ActivationFull Time Employee / HybridAbout the TeamExcited about driving 0 to 1 growth? If yes, then you could be the next Senior Manager of our team. We are the Acquisition & Activation team of Meesho’s logistics unit - Valmo. We strive to attract and retain new partners (think delivery executives, truckers, etc.) to Valmo. Our mission is to create India’s largest logistics supply ecosystem. We are a group of specialists and generalists who work collaboratively with Product, Analytics, Creative and Tech teams. Our shared objective is to drive structured growth for Valmo through marketing channels and converting partners through on-app and off-app measures.About the RoleAs a Senior Manager, you’ll work in the acquisition and activation charter. This will involve identifying and strategizing the next set of problems that need to be solved to create a supply surplus of logistics partners in Valmo. In addition, you’ll also get to manage the performance of the charter through strict oversight of data (what can/ has gone wrong, correct them, and build an end-to-endperspective).What you will do Problem Discovery: Identify and Strategize the next set of big problems and partner personas which the activation charter needs to solve. This is going to set the roadmap of the pod and effectively unlock new opportunities for activation improvements Drive Initiatives: Liaise with internal team members and also with Product, Analytics, Creatives, etc., to drive solutions, scale-up, and achieve activation uplift Performance Management: Identify issues which impact activation rates and RCA and drive solutions to maximize number of partners in ValmoWhat you will need Bachelor's degree in any discipline is required – MBA is preferable 5+ years of experience in Strategy & Ops /Management with a consulting background; Experience in driving growth charters will be preferred Structured problem-solving and analytical skills Proven ability to take up high ownership Strong bias towards user voice (user research) to understand their problems and solve Ability to collaborate with internal and external stakeholders

About Your Team As the Talent Acquisition (TA) team, we play a key role in making Meesho one of the most sought-after e-commerce destinations in India. We hold end-to-end responsibility to define world-class processes to hire best-in-class talent while ensuring the best candidate experience. As Senior Recruiter in our TA team, you ll join us to create a seamless data-oriented journey for TA and enable leadership to make data-based decisions to propel our Meesho rocketship . We closely work with the Meesho leadership team to understand the business goals and objectives and finetune our process/tools to ensure that we achieve them. About Your Role As Senior Recruiter or Sr TA Partner, you ll own our ongoing quest to discover talent, build a strong employment brand, and ensure great relationships with both candidates and stakeholders. You ll be in charge of hiring for one of the businesses. You ll own the recruiting strategy and drive execution. You ll partner up with business stakeholders and work with them in closing monthly/quarterly/annual hiring requirements. You ll also help in building a strong brand and support stakeholders in making the right recruiting decisions by providing necessary insights. What will you do: Build talent pipelines for current and future job openings Coordinate with hiring managers to identify staffing needs Plan interviews and selection procedures - including sourcing, screening, assessments, and in-person interviews Source potential candidates through various channels Develop a network of potential future hires Measure key recruitment metrics, like source-of-hire and time-to-hire Oversee all stages of candidate experience and ensure good candidate experience throughout the process Foster long-term relationships with past applicants and potential candidates Use metrics to create reports and identify areas of improvement Collaborate with different teams work on various TA related projects programs What you will need: 4+ years of work experience in the end-to-end recruitment life cycle (Non - technology hiring), preferably with a start-up/ e-commerce/ product organization Experience in full-cycle recruiting, sourcing, and employment branding Experience in leading the hiring for a business unit or corporate office functions Experience working closely with the leadership team and stakeholders in deliverables Ability to execute a recruitment strategy Ability to keep a high bar for candidate experience, and interview processes Strong track record in sourcing qualified candidates, market intelligence, mapping, negotiating offers, and influencing management decision-making Should be good with Ms-Excel, understanding data and creating dashboards reports Proficiency in the use of social media and job boards Experience of working on ATS preferred Should have problem first mindset should be high on ownership About us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. Were not just a platform; were your partner in turning dreams into realities. Our Mission Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an Everyday Lowest Cost channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprises of a comprehensive set of elements - monetary, non monetary, tangible and intangible in nature. Our 11 guiding principles, or " Mantras ," are the backbone of how we operate - influencing everything from recognition and evaluation to growth discussions. Daily rituals processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all embody these principles. We provide market leading compensation - both cash and equity-based - specific to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience. Know more about Meesho here : https://www.meesho.io/

About the Team It s no secret that Meesho is making massive leaps towards becoming the most used e-commerce app in India. Our Finance team has a key role to play in the companys success. Here s your chance to be a part of the Meesho success story! As Manager - Corp Dev and MA, you will be one among the 50+ professionals working in domains such as Financial Reporting, Finance Operations, Business Finance, Treasury Management and Taxation. The team consists of Chartered Accountants, Business experts and Engineers, who have previously worked for internationally renowned organisations.Our team believes in working hard and partying harder. We organise team trivia nights, board game marathons, and other fun events to foster our team spirit . About the Role As Manager - Corp Dev and MA , you ll drive strategic partnerships and outreach programs. In this role, you ll take up initiatives with complete ownership, manage multiple projects and drive execution with various org teams within Meesho. You ll also lead efforts related to the assessment and execution of relevant investment and / or partnership opportunities by developing a strategic rationale for Meesho. You ll coordinate due diligence exercises and augment the teams industry awareness. What you will do Deal Sourcing Market Mapping Build and maintain a strong sourcing network across startups, VC firms, investment banks, accelerators, and industry forums to identify high-potential acquisition and partnership opportunities aligned with Meeshos vision of democratising internet commerce in India Actively track emerging trends in e-commerce, supply chain, fintech, and adjacent tech ecosystems to map potential strategic fits for Meesho. Develop a structured pipeline of MA, investment, and partnership opportunities, ensuring alignment with Meesho s long-term strategy. Mergers, Acquisitions Strategic Partnerships Source, evaluate, and negotiate potential acquisitions, joint ventures, and alliances to strengthen our seller ecosystem and consumer offerings. Lead and manage the end-to-end deal lifecycle for MA and strategic partnerships that enhance Meesho s platform and capabilities. Drive integration planning and execution for acquired entities to maximize operational synergies and cultural alignment. Investment Strategy Source, Identify and evaluate potential investment opportunities in e-commerce, logistics, and fintech startups that complement Meesho s ecosystem. Work closely with VCs, PE firms, and investment banks to explore co-investment and fundraising opportunities. Market Intelligence Competitive Analysis Conduct in-depth market research and competitor benchmarking to identify risks and opportunities in India s evolving e-commerce landscape. Develop data-driven insights to guide Meesho s expansion, business diversification, and revenue growth strategies. Financial Modeling Due Diligence Build financial models to evaluate MA, investment, and partnership opportunities, ensuring robust decision-making. Lead due diligence efforts, assessing financial, operational, and strategic fit with Meesho s long-term goals. What you will need MBA from a top-tier institute 2+ years of post-MBA experience in corporate development, investment banking, venture capital, or management consulting. Experience in deal sourcing, investment pipeline management, and building strong industry networks. Ability to analyze complex data, synthesize insights, and present actionable recommendations. Excellent stakeholder management, negotiation, and communication skills About us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. Were not just a platform; were your partner in turning dreams into realities. Our Mission Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an Everyday Lowest Cost channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprises of a comprehensive set of elements - monetary, non monetary, tangible and intangible in nature. Our 11 guiding principles, or " Mantras ," are the backbone of how we operate - influencing everything from recognition and evaluation to growth discussions. Daily rituals processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all embody these principles. We provide market leading compensation - both cash and equity-based - specific to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience. Know more about Meesho here : https://www.meesho.io/

About the Team When 5% of Indian households shop with us, it s important to build resilient systems to manage millions of orders every day. We ve done this - with zero downtime! Sounds impossibleWell, that s the kind of Engineering muscle that has helped Meesho become the e-commerce giant that it is today. We value speed over perfection, and see failures as opportunities to become better. We ve taken steps to inculcate a strong Founder s Mindset across our engineering teams, making us grow and move fast. We place special emphasis on the continuous growth of each team member - and we do this with regular 1-1s and open communication. As DevOps Engineer - IV, you will be part of self-starters who thrive on teamwork and constructive feedback. We know how to party as hard as we work! If we aren t building unparalleled tech solutions, you can find us debating the plot points of our favourite books and games - or even gossiping over chai. So, if a day filled with building impactful solutions with a fun team sounds appealing to you, join us. About the Role As DevOps Engineer - IV, you will design systems capable of serving as the brains of complex distributed products. In addition, you will also closely mentor younger engineers on the team and contribute to team building. Overall, you will be a strong technologist at Meesho who cares about code modularity, scalability, re-usability. What you will do Develop reusable Infrastructure code and testing frameworks for Infrastructure. Develop tools and frameworks to allow Meesho engineers to provision and manage Infrastructure access controls. Design and develop solutions for cloud security, secrets-management and key rotations. Design a centralized logging and metrics platform that can handle Meesho s scale. Take on new Infrastructure requirements and develop infrastructure code Work with service teams to help them onboard container platform. Scale the Meesho platform to handle millions of requests concurrently. Drive solutions to reduce MTTR and MTTD, enabling High Availability and Disaster Recovery. What you will need Must Have : Bachelors / Masters in Computer Science 8-12 years of in-depth and hands-on professional experience in DevOps /Systems Engineering domain Proficiency in Strong Systems, Linux, Open Source, Infra Structure Engineering, DevOps fundamentals. Proficiency on container platforms like Docker, Kubernetes, EKS/GKE, etc. Exceptional design and architectural skills Experience in building large scale distributed systems Experience in Scalable Systems - transactional systems (B2C) Expertise in Capacity Planning Design, cost and effort estimations and cost-optimisation Ability to deliver the best operations tooling and practices, including CI/CD In-depth understanding of SDLC Ability to write infrastructure as code for public or private clouds Ability to implement modern cloud Integration architecture Knowledge of configuration and infra management (Terraform) or CI tools (Any) Knowledge of coding language: Python, Go (proficiency in any one). Ability to architect and implement end-to-end monitoring of solutions in the cloud Ability to design for failover, high availability, MTTR, MTTD, RTO, RPO and so on Good to have : Good to have hands on experience on data processing frameworks(eg. Spark, Databricks) Familiar with Big Data Technologies. Experience with DataOps concepts and tools(eg. Airflow, Zeplin) Expertise in Security Hardening of cloud infrastructure application/web server against known/unknown vulnerabilities Understanding of compliance and security Ability to assess business needs and requirements to ensure appropriate approaches Ability to define and report on business and processes metrics Ability to balance governance, ownership and freedom against reliability Ability to develop and motivate individual contributors on the team About us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. Were not just a platform; were your partner in turning dreams into realities. Our Mission Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an Everyday Lowest Cost channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprises of a comprehensive set of elements - monetary, non monetary, tangible and intangible in nature. Our 11 guiding principles, or " Mantras ," are the backbone of how we operate - influencing everything from recognition and evaluation to growth discussions. Daily rituals processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all embody these principles. We provide market leading compensation - both cash and equity-based - specific to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience. Know more about Meesho here : https://www.meesho.io/

About the Team Being part of Meeshos Fulfillment and Experience (FE) team as Cluster Head MM will zip you to the cockpit of our ever-burgeoning rocketship, where you get to directly shape the experience of the countrys next billion e-Commerce users. We are an eclectic mix of 100+ professionals with diverse skill sets ranging from running operations/support, supply chain know-how, analytics and the holy grail, first principles Problem-solving. At Meesho, we re trying to do whats never been done before - taking e-commerce to the masses. This leaves us with no choice but to completely reimagine logistics from the ground up, to cater to our customers price and delivery expectations. That means a host of "zero-to-one" projects (takers, anyone) to build a supply chain to change how folks think about e-Commerce - not just in India, but globally. We are firm believers in fun at work. With monthly FE happy hour sessions, informal team outings, and internal virtual water cooler chat sessions, there s never a dull moment with us :). About the Role As Cluster Head MM - Patna, you ll own the onboarding and training of partners and managing operations for the entire Patna cluster. You ll also drive key operational metrics by regularly visiting their facilities in different cities in your area. You ll take complete ownership of processes allotted to you and work with various stakeholders to achieve team goals. You ll continuously work towards identifying gaps and providing recommendations for improving our processes. What you will do Own the onboarding and training of new partners for Middle Mile operations Identify and onboard new partners onto the network on an ongoing basis Track and own the performance of different partners in your cluster Visit facilities to conduct audits and solve operational gaps Ensure compliance with operational processes Own and drive key operational metrics end to end and achieve performance targets What you will need Graduate or Post Graduate degree in any discipline 3-5 years of work experience in the e-commerce logistics domain, preferably in Middle Mile operations Experience in partner onboarding and training in the Middle Mile and sorting operations Experience of having worked in Jaipur or other areas of Patna in similar capacity would be a plus and so will the Experience in control tower and field operations

About the Team Meesho is the most downloaded e-commerce app in India. And, as the Business team, we have the most bragging rights to this claim. WhyBecause we hold end-to-end responsibility to launch and scale up categories, by ensuring the right selection, competitive pricing, and conversion. And we take this job very seriously. As a Business Manager, you will guide our Associate Business Managers, Key Account Managers, and Business Development Executives to drive growth across all categories. You will also work closely with the Category Marketing teams and coordinate with functions such as product, supplier growth, user growth, and Fulfillment Experience. We focus on personal growth and fun at work just as much as we do on working hard. That is why, we have regular 1-1s, monthly outings, and timely rewards and recognitions. About the Role As a Business Manager, you will manage both the demand and supply sides of the business. You will also ensure all the best prices and choices are showcased on the app to the customers. You will own PL (profit and loss account) and constantly drive value to your resellers. Ultimately, you will make sure the users transacting in your portfolio keep on increasing, and also that your suppliers continue to thrive. What you will do You will drive marketplace growth of the category, keeping in mind the consumer and the competition You will own the PL (profit and loss) statement for the relevant categories in alignment with business goals You will be responsible for revenue targets as well as gross margins You will be the face of Meesho for brands and own relationships with them You will be responsible for merchandising, assortment planning, and option planning pre-season and in-season You will identify broader trends and fill in category gaps You will coordinate with marketing, supply chain, cataloging, finance, commercial and other functions of the organization You will drive visibility plans, and promotion plans, and coordinate between the internal marketing teams and of users What you will need Masters degree At least 4+ years of experience Strong analytical aptitude in problem-solving (basically we are looking at hustlers!) Strong bias for speed for execution Ability to multitask, think critically and execute tactically Have a proven track record of finding innovative solutions to business problems Additional bonus if you have worked on 0-1 business or or experience in startups About us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. Were not just a platform; were your partner in turning dreams into realities. Our Mission Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an Everyday Lowest Cost channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprises of a comprehensive set of elements - monetary, non monetary, tangible and intangible in nature. Our 11 guiding principles, or " Mantras ," are the backbone of how we operate - influencing everything from recognition and evaluation to growth discussions. Daily rituals processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all embody these principles. We provide market leading compensation - both cash and equity-based - specific to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience. Know more about Meesho here : https://www.meesho.io/

About the Team It s no secret that Meesho is making massive leaps towards becoming the most usede-commerce app in India. Our Finance team has a key role to play in the companys success. Here s your chance to be a part of the Meesho success story! As Deputy Manager - Taxation, you will be one among the 50+ professionals working in domains such as Financial Reporting, Finance Operations, Business Finance, Treasury Management and Taxation. The team consists of Chartered Accountants, Business experts and Engineers, who have previously worked for internationally renowned organisations. Our team believes in working hard and partying harder. We organise team trivia nights, board game marathons, and other fun events to foster our team spirit About the Role As Deputy Manager - Taxation, you are going to be involved in extensive coordination with internal and external stakeholders of the Meesho team. You will ensure that we and relevant business partners are tax compliant. Besides, you will also build processes and systems to enable faster, more efficient systems to handle tax matters. You will work with stakeholders to ensure that all the tax processes are in place. You will close critical problems in record time and manage multiple operations of the tax practice area, delivering quality tax services that will increase the companys reputation. What you will do Handle end to end GST compliance, including timely filing of GST returns, and ensuring accurate reconciliation Preparation of reply, data and information required by the Tax authorities. Research tax regulations to support project initiatives and continuous business requirements. Work cross-functionally to assist in E-Invoices, determining ITC Eligibility, and provide HSN Codes and GST rates. Work with product and tech team to support Indirect tax report modifications, enhancements, and upgradation required to support compliance and business requirements. Should have knowledge of ISD Compliances and inter-company transactions. Desire to learn new ERP and IT systems required for GST Compliances. What you will need Should be a Chartered Accountant. Should have in-depth knowledge of GST Laws and good command over MS Excel. Minimum work experience of 2 year in Indirect Tax function of Big 4 or start up/large corporate. Should possess good analytical skills to handle large data sets and reconciliations. Ability to cope under pressure and manage multiple priorities.

About the Team The Meesho AI Services team is dedicated to revolutionizing customer support through cutting-edge AI technologies like chatbots, voicebots, and predictive analytics. We will partner with call centers and BPOs to deliver seamless, efficient, and customer-focused operations. In addition to driving technology and process excellence, we actively manage client and partner relationships to ensure alignment on goals and continuous improvement. If you re passionate about AI, building strong partnerships, and creating impactful change, this is the team for you! About the Role The Senior Marketing Associate at Meesho AI Services will play a key role in driving B2B SaaS marketing strategies , enhancing brand visibility, and generating high-quality leads through content, social media, and digital campaigns. This position is ideal for someone who has worked in a dynamic marketing team with hands-on expertise in digital marketing, branding, content creation, LinkedIn marketing, copywriting, and demand generation . The ideal candidate will have a strong storytelling ability , a deep understanding of B2B SaaS marketing , and the ability to craft compelling content that resonates with our target audience. If you thrive in fast-paced environments and are passionate about AI-driven solutions, we d love to have you on board! What you will do Drive B2B SaaS Marketing Brand Positioning: Craft compelling messaging and campaigns to position Meesho AI Services Customer Experience solutions as a game-changer in the customer support industry. Lead Demand Generation Digital Growth: Execute LinkedIn and digital marketing campaigns , optimize Website SEO, and create sales enablement content to drive leads and engagement. Create High-Impact Content Copywriting: Develop blogs, LinkedIn posts, email marketing copy, and case studies that resonate with B2B audiences and fuel inbound marketing. Analyze Optimize Marketing Performance: Track key metrics, optimize campaigns, and leverage data to improve content effectiveness and lead conversion. Collaborate Innovate: Work closely with sales, product, tech and leadership teams to align marketing with business goals and explore AI-driven marketing trends. What you will need 2 to 4 years of experience in B2B SaaS marketing within an agile marketing team. Strong content creation copywriting skills (LinkedIn posts, blogs, email marketing, case studies). Hands-on experience in LinkedIn marketing, SEO, and digital demand generation. Data-driven mindset with expertise in tracking and optimizing marketing performance. Familiarity with marketing automation tools (HubSpot, Marketo, or similar). Creative strategic thinker with a passion for storytelling and audience engagement. About us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. Were not just a platform; were your partner in turning dreams into realities. Our Mission Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an Everyday Lowest Cost channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprises of a comprehensive set of elements - monetary, non monetary, tangible and intangible in nature. Our 11 guiding principles, or " Mantras ," are the backbone of how we operate - influencing everything from recognition and evaluation to growth discussions. Daily rituals processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all embody these principles. We provide market leading compensation - both cash and equity-based - specific to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience. Know more about Meesho here : https://www.meesho.io/

About the Team Excited about driving 0 to 1 growthIf yes, then you could be the next Senior Manager of our team. We are the Acquisition Activation team of Meesho s logistics unit - ValMo. We strive to attract and retain new partners (think delivery executives, truckers, etc.) to ValMo. Our mission is to create India s largest logistics supply ecosystem. We are a group of specialists and generalists who work collaboratively with Product, Analytics, Creative and Tech teams. Our shared objective is to drive structured growth for ValMo through marketing channels and converting partners through on-app and off-app measures. About the Role As a Senior Manager, you ll work in the acquisition and activation charter. This will involve identifying and strategizing the next set of problems that need to be solved to create a supply surplus of logistics partners in Valmo. In addition, you ll also get to manage the performance of the charter through strict oversight of data (what can/ has gone wrong, correct them, and build an end-to-end perspective). What you will do Problem Discovery: Identify and Strategize the next set of big problems and partner personas which the activation charter needs to solve. This is going to set the roadmap of the pod and effectively unlock new opportunities for activation improvements Drive Initiatives: Liaise with internal team members and also with Product, Analytics, Creatives, etc., to drive solutions, scale-up, and achieve activation uplift Performance Management: Identify issues which impact activation rates and RCA and drive solutions to maximize number of partners in Valmo What you will need Bachelors degree in any discipline is required - MBA is preferable 5+ years of experience in Strategy Ops /Management with a consulting background; Experience in driving growth charters will be preferred Structured problem-solving and analytical skills Proven ability to take up high ownership Strong bias towards user voice (user research) to understand their problems and solve Ability to collaborate with internal and external stakeholders

About the team Its no secret that Meesho is making massive leaps toward becoming the most used e-commerce app in India. As we continue our rapid growth, our Social Media Excellence Team plays a critical role in transforming customer interactions into powerful brand experiences. This specialized team works at the intersection of customer service, crisis management, and brand communication. We are the frontline defenders of Meeshos reputation, turning potential escalations into opportunities to showcase our commitment to customer satisfaction. Our team consists of empathetic problem-solvers who thrive in fast-paced environments and are passionate about creating exceptional user experiences. We collaborate closely with cross-functional teams including product, operations, and logistics to resolve user issues promptly and effectively. Our north star is to make Meesho synonymous with outstanding social media management in the e-commerce space while ensuring every customer feels valued and heard. We live by the principle of working hard and partying harder because creating outstanding customer experiences is both challenging and rewarding! About the role As a Social Media Excellence Specialist, youll be responsible for monitoring, managing, and resolving customer escalations across all social media platforms. Youll transform negative experiences into positive ones through empathetic engagement and swift resolution. Using data-driven insights, youll identify patterns in customer issues and collaborate with internal teams to implement systemic solutions. Youll become an expert in crisis management, developing playbooks for various scenarios and ensuring Meesho maintains its reputation for exceptional customer care. Youll also contribute to establishing industry-leading social media management practices that set Meesho apart from competitors. Youll keep abreast of the latest social media trends and understand how to capitalize on opportunities as they arise. Youll challenge convention with out-of-the-box ideas and always look to push the envelope in creating memorable customer experiences that generate positive word-of-mouth. What you will do Monitor social media channels for customer issues and proactively address potential escalations before they intensify Manage a team of associates who will respond to customer concerns with personalized, empathetic communication that demonstrates genuine care Track customer sentiment and develop strategies to improve overall perception Maintain ownership of customer issues from first contact to final resolution Develop and implement escalation protocols that ensure swift resolution Create comprehensive dashboards to track key metrics including response time, resolution rate, and sentiment improvement Identify recurring issues and work cross-functionally to implement permanent solutions Transform dissatisfied customers into brand advocates through exceptional service recovery Help establish Meesho as a benchmark for outstanding social media management in e-commerce What you will need 1-3 years of experience in social media management or customer service, preferably in e-commerce or related industries Exceptional communication skills with the ability to adapt tone for different situations and platforms Strong problem-solving abilities and creative thinking under pressure Experience with social listening tools and analytics platforms Deep understanding of major social media platforms and their unique dynamics Ability to work effectively in high-pressure situations and manage multiple priorities Empathetic approach to customer concerns with genuine desire to help Knowledge of regional languages to address our diverse customer base (preferred) Experience in crisis management or reputation management (preferred) Familiarity with CRM systems and ticketing platforms (preferred)

About the Team: Democratise internet commerce in India is what Meesho is trying to do. >500MM downloads LTD, millions of suppliers, 150+ MM visitors every month, >100MM orders every month - Meesho is the fastest growing ecommerce marketplace of India. Our Finance team has a key role to play in making a difference. Here s your chance to be a part of this great impact!As Associate Director - Business Finance, you ll be one among the 50+ professionals working in domains such as Financial Reporting, Finance Operations, Business Finance, Treasury Management and Taxation. The team consists of Chartered Accountants, MBA - who have previously worked for internationally renowned organizations. Our team believes in working hard and partying harder. About the Role: As Associate Director - Business Finance, you ll strategise with the business team and tell us how and where to spend our money. While you ensure governance and controllership are best in class, more importantly you actively work with CXOs to drive prioritisation/ choices around growth and profitability. You will lead a team of expert finance professionals - who will aid you in problem discovery, implementing complex business solutions, playing the critical challenger role in business orgs and being co-pilot in leadership level decision-making. You ll also manage business development activities according to a financial plan. You ll modify financial plans and budget amounts based on the changes in business plans. You ll also provide financial support and advice to management in closing business deals and short/medium/long term strategies. What you will do To work closely with the business unit and actively participate in its operations and management decision making To develop financial plans along with various business and technology teams with rigor on bottoms up approach To review the plans vs actuals on regular basis; in depth analysis of variance and communicating the same proactively creating right visibility and enabling planning of actionable To track and measure key financials and business metrics To jointly own the OKRs of the respective business unit and build an AOP to achieve the same. Completes account level month-end closing reviews, procedures, and corrections as needed Directs and oversees the overall policies, objectives, and initiatives of the revenue cycle activities to optimize operations Conduct periodic meetings with direct reports to assure staff understand assigned tasks and can manage time constraints Do scenario analysis and develop business plans on product enhancement or business initiatives, present top management with analysis Review the plans vs actuals on a regular basis; in-depth analysis of variance and communicating the same proactively creating right visibility and enabling planning of actionable Handle Adhoc requests and problem-solving with a short turnaround time and supplement such requests with appropriate analysis and comments to support decision making Participate Drive standardization automation projects for process efficiency What you will need 8 to 10 years Exp, Chartered Accountant or Post-Graduate in Finance Should hold atleast 7 years of experience in Business Finance Strong analytical rigor and problem-solving skills Strong communication Interpersonal skills Proactive takes initiative, self-motivated, team player Strong collaboration, stakeholder management and interpersonal skills

About the Team Its no secret that Meesho is making massive leaps towards becoming the most used e-commerce app in India. Our commercials team has a key role to play in the companys success. Heres your chance to be a part of the Meesho success story! As Deputy Manager - Commercials, you will be one among the 50+ professionals working in domains such as procurement, negotiations, supplier relationship management, product/service sourcing and cost evaluation. The team consists of Chartered Accountants, Business experts and Engineers, who have previously worked for internationally renowned organizations. Our team believes in working hard and partying harder. We organize team trivia nights, board game marathons, and other fun events to foster our team spirit. About the Role We are seeking a highly skilled and experienced Deputy Manager, Commercials who will lead the procurement commercials for IT, Marketing, HR, Admin, Legal verticals at Meesho. This role provides an unique opportunity to be an integral part of the ecosystem wherein, Meesho partners with a varied range of global companies. This role requires to manage the companys overall requirements pertaining to procurement of services and products consumed by the organization across various functions. Find the best value deal for the organization with a rationalized approach. What will you do Lead the categories assigned to you such as Marketing, IT while working across different range of projects to have all skills expertise. Perform cost analysis and benchmarking exercises to negotiate the cost and evaluate for decision making. Create and publish reports on a timely basis and update trackers for data management. Manage and negotiate contracts and terms with the suppliers and close agreements within a certain TAT. Manage commercial requirements across categories from IT. Marketing, HR, Admin, Legal etc. In-depth knowledge of IT procurement i.e. softwares, SaaS Models, Subscription based, servers data, hardware etc. Quick turn around to close deals while following all due processes and documenting the journey. Establish category specific objectives and formulate sourcing strategies. Industry knowledge and connects in domain expertise for benchmarking purposes and ensuring benchmark data is maintained and adhered. Ensure proper internal stakeholder management and external vendor management. What will you need Bachelors degree in any discipline; masters degree will be a plus. 4-7 Years of post qualification experience in the procurement domain. Preference to IT and Marketing procurement folks having hands-on experience. Excellent knowledge of different cost models and pricing methodology. Proven skills in Market Analysis (category specific), Vendor identification, Vendor Profile Evaluation. Performance Assessment and Vendor Management. Knowledge of regional statutory regulations and Tax structure related to the category. Ability to network and form high quality working relationships with stakeholders/ colleagues in multiple locations and handle multiple priorities and meet deadlines. Must be able to work independently and within a team environment provide direction, troubleshoot and meet goals and objectives. Ability to understand, translate requirements and find appropriate solutions with quick turnaround time and meet organizational and stakeholder expectations. Strong analytical and data management skills in Marketing Procurement. Good communication and Presentation skills. Advanced skills in Microsoft Office applications. Knowledge of e-sourcing applications (Eg: ARIBA, SAP, Oracle) is desirable.

About the Team It s no secret that Meesho is making massive leaps towards becoming the most used e-commerce app in India. Our Finance team has a key role to play in the companys success. Here s your chance to be a part of the Meesho success story! As Deputy Manager - Revenue Assurance, you will be one among the 50+ professionals working in domains such as Financial Reporting, Finance Operations, Business Finance, Treasury Management and Taxation. The team consists of Chartered Accountants, Business experts and Engineers, who have previously worked for internationally renowned organizations. Our team believes in working hard and partying harder. We organize team trivia nights, board game marathons, and other fun events to foster our team spirit . About the Role As Deputy Manager - Revenue Assurance, you ll be analyzing in-depth aspects of our revenue and collection lines and resolving issues by collaborating with business, product and finance stakeholders thereby avoiding financial leakage. You ll be working with a team of finance and business rockstars who are obsessed with delivering best in class experience to all our stakeholders. You ll also drive automation to improve workflow efficiencies leading to enhanced accuracy. What you will do Working with ~$1Bn revenue, Meesho has a robust control framework to ensure that the company s revenue booked is correct, complete and comprehensive. Deputy Manager needs to critically and continually validate the framework to ensure its relevance and effectiveness. Lead the setting up of finance processes for new strategic revenue lines for the company by partnering with business POC and product stakeholders. Improve revenues and profitability through minimisation of leakages (carrying out RCA, collaborating with Product and Analysts and putting in required fixes through automation). Strengthen our revenue collection process and supervise remittance from external partners (logistic partner, payment gateways etc) to fix gaps, if any. Ensure timely closure of activities related to revenue recognition with utmost accuracy. Ensuring 3-way reconciliation between Revenue vs Collection vs agreed SLA s. Drive improvements and develop automation in revenue related tasks workflows. Work with cross-functional teams to ensure variations are addressed at the root cause level. Set up processes and controls for new revenue streams to ensure zero leakages. Prepare accounting memos on new revenue streams to ensure compliance with accounting standards. Independently handling statutory and internal audits for your areas. What you will need Certification as a Chartered Accountant with 2-3 years of experience. Prior experience of working in a startup in a similar role involving Revenue Analysis or FPA or Business Finance. Ability to understand and effectively apply technical accounting guidance for Revenue Recognition. Ability to prioritize and meet tight deadlines. Articleship experience in Big 4 preferred. Excellent communication and interpersonal abilities. Willingness to learn in a fast-paced environment. Can confidently interact with business stakeholders and take lead in solving issues. Ability to multitask, think critically and execute tactically. Have a proven track record of finding innovative solutions to problems.

About the Team Because we are solving a unique problem, one that s mostly untouched by other e-commerce players. We are designing e-commerce for the Next Billion Users - the users from Tier-2+ markets who are new to the e-commerce landscape and have (almost) never transacted online before. Our category teams are as diverse as our users. We act from the frontlines to actively drive the mission of democratizing internet commerce for everyone. Our teams are composed of Senior Business Managers/Business Managers, Associate Business Managers, and a group of Key Account Managers and Business Development Executives. We interact with the Category Marketing team, Product team, User growth and Operations team on a routine basis. All of us work hard together to ensure that we continue to be the No. 1 shopping destination for Bharat users. We are passionate, energetic individuals who work like entrepreneurs. Moving at 10 x speed is where we excel. If you want a high-powered career growth and supporting work environment, we are the right destination for you! About the Role We are looking for a dynamic, self-starting, result oriented Category Associate who can display strong execution skills along with high analytical horsepower to wade through complexity and ambiguity. As Category Associate, you will be required to make and execute a plan for scaling up suppliers businesses, expanding selection and ensuring best prices for your category. You will also play an instrumental role in enabling the entire team to deliver the bar-raising performance every time. If you love solving problems, enjoy being in leadership roles and have a zeal for setting up and improving business processes, do send us your application. We promise you an excellent work culture, high learning environment and a very exciting professional journey! What you will do Mentor, motivate provide direction to a team of Key Account Managers Advocate Meesho s values principles across your team Work with central teams to ensure best selection, affordable prices and high discovery on the platform Develop robust processes for smooth execution of all critical tasks Define KRAs goals for the team and individuals. Compile and evaluate metrics for success assessment of individual and team level tasks Communicate priorities and key decisions with stakeholders with your excellent verbal, written visual communication skills. Drive higher suppliers engagement and quick problem resolution through effectively guiding your team Be comfortable with challenges and exude confidence to build processes to drive higher efficiency and better outcomes. Influence strategic decisions across the organization by earning the trust of your stakeholders. Effectively use quantitative qualitative data to drive decisions measure success Helps define category short medium term goals, design execution roadmap and set team priorities that align with company s overall strategic goals What you will need BE/B.tech from premier institutes. MBA preferred. 1-3 years of overall experience with at least 1+ years in leading teams Experience in Handling Category is an add-on Experience with startups and fast-paced environments is an added advantage Experience in using Microsoft Excel to analyze data and build POV Demonstrated ability to think strategically and tactically Deep understanding of business and customers Excellent verbal and written communication skills Proven ability to lead the team and manage relevant stakeholders About us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. Were not just a platform; were your partner in turning dreams into realities. Our Mission Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an Everyday Lowest Cost channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprises of a comprehensive set of elements - monetary, non monetary, tangible and intangible in nature. Our 11 guiding principles, or " Mantras ," are the backbone of how we operate - influencing everything from recognition and evaluation to growth discussions. Daily rituals processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all embody these principles. We provide market leading compensation - both cash and equity-based - specific to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience. Know more about Meesho here : https://www.meesho.io/

About the Team Being part of Meeshos Fulfillment and Experience (FE) team will zip you to the cockpit of our ever-burgeoning rocketship. And, you ll shape the experience of Bharat s next billion e-commerce users. We re an eclectic mix of over 200 professionals, all driven by the first principles of problem-solving. We come with diverse skill sets and responsibilities ranging from running operations/support to managing the supply chain, and maintaining analytics. At Meesho, we re trying to do whats never been done before - herald e-commerce into the tier-2, tier-3 cities of India. Our team s role in this ambitious mission is to reimagine logistics from the ground up completely. This means a host of "zero-to-one" projects (takers, anyone) to build a supply chain that reimagines e-commerce, not just in India but globally.We focus on personal growth and fun at work just as much as we do on working hard. That is why, we have regular 1-1s virtual meetings, fun-filled monthly all-team catch-ups, and timely rewards and recognitions. About the Role We are looking for strong, independent and innovative problem solver to head the central operations team for Fulfillment Experience. You ll work closely with the program and product managers who lead fulfillment and user/supplier experience charters in order to serve our users better. To this end, you ll lead key initiatives and impactful projects to revamp the very way we solve the most complex problem of a logistics network. Your guiding question in this role will be is Meesho the preferred channel of e-commerce for all our customers, small entrepreneurs and users. You ll answer this question every day through user-centric, cost-effective designs and processes. You ll also own the performance metric for Fulfillment and Experience in your charter. What you will do Lead the Central ops charter for Valmo (Meesho s foray into logistics) Help design SOPs that are user-centric, cost-effective, scalable and aligned to business strategy for backend processes Manage Internal and external stakeholders Spearhead business process improvements to positively affect operational efficiencies Own the operational metrics associated with programs Identify potential points of continuous improvement to fill in existing process gaps Partner with analytics, product, Ops and leadership teams to improve experience and reduce business costs Conduct data analysis to develop insights and identify areas of improvement What you will need Bachelor s / Master s degree from premium college in any discipline with 6+ years of work experience in start-ups / consumer internet companies/management consulting/operations Strong data-driven mindset to solve problems. Proven ability to form points of view on business implications Proven track record of defining and driving initiatives with minimal supervision Proficiency in Excel Expertise in multi-front stakeholder management

About the Team You will be joining the Fulfillment and Experience (FE) team at Meesho working on enabling Meesho entrepreneurs deliver a world-class experience to their customers. As one of the prime movers in the e-commerce logistics ecosystem, the FE team are solving industry-defining problems at scale that few startups can offer globally. About the Role As an Assistant Manager- FE, youll be responsible for identifying key problems, setting the priorities, coming up with solutions and driving implementation. In order to drive implementation, youll get complete autonomy in terms of the team and processes that you would want to set up. Youll also be responsible for shaping up the right solutions in coordination with the product team, in case your solution requires tech interventions. What you will do Design programs to improve experience metrics, driving improvement in NPS, I/O or relevant operational metrics Own a key part of user experience for one or more of marketplace participants - our entrepreneurs, their customers, or our suppliers Participate in building strategy as an advocate for better user experience from the vantage point the programs you own Influence product development choices using data and insights which originate from in-depth knowledge of your program Drive program adherence with operations teams and continuously solve edge cases with suboptimal outcomes due to current processes Engage the Meesho Leadership as active stakeholders in problem-solving for your programs Manage internal and external stakeholders to ensure success of the programs you own The role requires strong generalist problem solving skills and offers mobility across different business verticals within the organization What you will need Candidates from Premium colleges with a total work experience of 2-4 years of experience preferred Experience in Fulfillment, 3PL Logistics and the entire supply chain process, and/or experience in similar tech startups preferred Strong problem solving and analytical skills Solid project management skills: ability to lead and collaborate with cross-functional partners, prioritize high impact activities, and work on complex projects Data driven and inquisitive approach About us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. Were not just a platform; were your partner in turning dreams into realities. Our Mission Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an Everyday Lowest Cost channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprises of a comprehensive set of elements - monetary, non monetary, tangible and intangible in nature. Our 11 guiding principles, or " Mantras ," are the backbone of how we operate - influencing everything from recognition and evaluation to growth discussions. Daily rituals processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all embody these principles. We provide market leading compensation - both cash and equity-based - specific to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience. Know more about Meesho here : https://www.meesho.io/

About the Team Being part of Meeshos Fulfillment and Experience (FE) team as Manager will zip you to the cockpit of our ever-burgeoning rocketship and, you ll shape the experience of Bharat s next billion e-commerce users. We re an eclectic mix of over 100 professionals, all driven by the first principles of problem-solving. We come with diverse skill sets and responsibilities ranging from running operations/support to managing the supply chain, and maintaining analytics to ensure the best possible user and seller experience. At Meesho, we are on a mission to achieve what has never been done before - introducing e-commerce to the tier-2 and tier-3 cities of India. Our teams crucial contribution to this ambitious endeavor involves completely reimagining fulfillment from the ground up. This translates into a multitude of "zero-to-one" projects, offering opportunities for those willing to seize them.Our focus is on constructing a supply chain and user experience that reshapes the landscape of e-commerce. Simultaneously, we are unwavering in our commitment to introducing best-in-class processes and policies, coupled with a steadfast dedication to continuous innovation. The ultimate goal is to consistently deliver excellence in both User and Seller experiences. Emphasizing personal growth and enjoyment at work is integral to our culture, just as much as our dedication to hard work. We foster this through regular one-on-one virtual meetings, engaging monthly all-team catch-ups, and timely recognition and rewards. Join us in this exciting journey where innovation meets personal and professional development! About the Role As a Manager- Experience at Meesho, you will play a pivotal role in crafting exceptional and memorable shopping journeys. Your primary focus will involve establishing robust partnerships with the Business, Product, Tech, and Data teams along with collaborating closely with program managers and leaders overseeing fulfillment and user experience initiatives to redefine the experience for our ecosystem. In this capacity, you will spearhead key initiatives and impactful projects aimed at overhauling our approach to user satisfaction. Your central guiding principle will be to ascertain whether Meesho is the preferred e-commerce channel for all our customers. You will address this question daily by implementing user and seller-centric, cost-effective designs and processes. Additionally, you will take ownership of performance metrics for Fulfillment and Experience within your domain. What you will do Work on important charters like cost reduction, user experience and seller experience Lead strategic initiatives and projects to various metrics to improve user experience/ seller experience and supply chain cost Run experiments and pilots to stress test initiatives on ground, run iterations, and scale them Build robust processes and SOP to drive rigor in operations and improve efficiency to solve user/ seller experience Foster strong collaborations with cross-functional teams including Business, Product, Design, Tech, and Analytics Evaluate and ensure Meeshos status as the preferred e-commerce channel for diverse customer segments Implement user-centric, cost-effective designs and processes for long term sustainable improvements Own performance metrics within your designated domain What you will need Premium MBA degree coupled with over 3 years of hands-on experience in start-ups, consumer internet companies or management consulting Demonstrate a robust data-driven mindset, adept at solving complex problems through analytical approaches Exhibit a proven capability to articulate informed perspectives on business implications and strategies Showcase a track record of successfully defining and executing initiatives with minimal supervision, reflecting a commitment to extreme ownership Display expertise in managing multiple stakeholders across various fronts, showcasing adaptability in fast-paced environments

About the Team The security team at Meesho is like the Avengers to Meeshos S.H.I.E.L.D. After all, when 5% of Indian households shop with us, it s important to build resilient systems to manage millions of orders every day. We ve done this - with zero downtime! Sounds impossibleWell, that s the kind of Engineering muscle that has helped Meesho become the e-commerce giant it is today. We value speed over perfection, and see failures as opportunities to become better. We ve taken steps to inculcate a strong Founder s Mindset across our engineering teams, making us grow and move fast. We place special emphasis on the continuous growth of each team member - and we do this with regular 1-1s and open communication. As a Security Engineer III, you will be part of self-starters who thrive on teamwork and constructive feedback. We know how to party as hard as we work! If we aren t building unparalleled tech solutions, you can find us debating the plot points of our favorite books and games - or even gossipping over chai. So, if a day filled with building impactful solutions with a fun team sounds appealing to you, join us. About the Role As our Security Engineer III, your primary focus will be on enhancing the security of Meesho s products and services, with particular attention to vulnerability assessment, patch management, purple teaming, incident detection and response in cloud environments. Leveraging your expertise in infrastructure security, you will conduct thorough security assessments across cloud environments and assist in mitigating the identified misconfigurations or vulnerabilities in our systems. Clear communication of complex security threats and solutions to stakeholders will be essential in driving security improvements. Your dedication to excellence will ensure the robust protection of Meeshos assets and the successful delivery of projects with heightened security measures. What you will do Conduct security assessments and assist in mitigating the identified misconfigurations or vulnerabilities in the systems. Own and manage security tools like CNAPP, SIEM. Reduce false-positives, correctly prioritize the flagged issues and mitigate them. Review access controls across cloud environments, mitigate security risks and follow the principle of least privilege. Ensure cloud environments comply with ISO-27001:2022, CIS benchmarks and industry standards. Perform attack simulation, log analysis, incident detection and response, and create custom detection rules. Enhance security aspects of CI/CD pipeline, WAF, OS, container technologies. Take new initiatives to enhance the infrastructure security posture of Meesho. What you will need Bachelor s or Master s degree in Computer Science, Information Security, or related field. Minimum 5-7 years of experience in cybersecurity roles, with a focus on infrastructure/cloud security. Experience with GCP (preferred) or other CSPs. Experience with Docker, Kubernetes and OS security hardening aspects. Experience with 0-day vulnerability response and deploying security patches. Experience with WAF (Akamai, Cloudflare).Experience with managing security tools like CNAPP, SIEM. Hands-on experience planning and executing red team exercises, including attack simulation, reconnaissance and post-exploitation activities. Understanding of ISO-27001:2022, CIS benchmarks. Experience with performing IAM/access control review and following the principle of least privilege. Familiarity with CI/CD tools, security automation processes, and tools integration. Strong scripting skills to automate security tasks. Experience with Terraform, Jenkins, ArgoCD. CTFs, Bug Bounties, CVEs will be a big plus. Strong analytical and problem-solving abilities. Exceptional communication skills for effective cross-functional collaboration. About us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. Were not just a platform; were your partner in turning dreams into realities. Our Mission Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an Everyday Lowest Cost channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprises of a comprehensive set of elements - monetary, non monetary, tangible and intangible in nature. Our 11 guiding principles, or " Mantras ," are the backbone of how we operate - influencing everything from recognition and evaluation to growth discussions. Daily rituals processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all embody these principles. We provide market leading compensation - both cash and equity-based - specific to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience. Know more about Meesho here : https://www.meesho.io/

About the team Did you know Meesho helped 9 million women start businesses with zero investment? Well, this is the kind of impact you are going to be part of as Manager in our legal team. As Intern Legal, you will be the one among other 12+ professionals working in domains such as advisory, contracting, new expansions, launches. We believe in a well-balanced work-life. That s why, we have both weekly review calls as well as regular engagement activities in order to facilitate a friendly work environment. About the role As a legal intern you will get hands on experience working in an house legal team for one of the top 3 ecommerce companies in India. You will support company lawyers in researching and advising on legal issues related to a wide range of transactions. What You Will Do To research using various research databases including Manupatra on legal queries. To prepare replies, notices and notes for legal propositions asked by the team. To draft, review and negotiate contracts, as required. To assist team in managing relevant tasks related to legal compliance, research and document management. What You Will Need Currently in a Bachelors or Masters degree in law About Meesho Our purpose: Har Indian ka APNA MARKET Our founders: Vidit Aatrey : Co-Founder and CEO Sanjeev Barnwal : Co-Founder and CTO meesho.io Meesho Blogs | One Of The Best Tech Blogs In India Learn about Meesho culture, news and what goes on in building the fastest growing e-commerce app in India.

About the Team Being part of Meeshos Fulfilment and Experience team as Zonal Head - Logistics as a Platform - Last Mile will zip you to the cockpit of our ever-burgeoning rocketship, where you get to directly shape the experience of the countrys next billion e-commerce users. We are an eclectic mix of 100+ professionals with diverse skill sets ranging from running operations/support, supply chain know-how, analytics and the holy grail, first principles problem-solving. At Meesho, we are trying to do whats never been done before - taking e-commerce to the masses. This leaves us with no choice but to completely reimagine logistics from the ground up, to cater to our customers price and delivery expectations. That means a host of "zero-to-one" projects (takers, anyone) to build a supply chain to change how folks think about e-commerce not just in India, but globally. We are strong believers in fun at work. With monthly FE happy hour sessions, informal team outings, internal virtual water cooler chat sessions, there s never a dull moment with us :). About the Role As Zonal Head ValMo - LM, you ll lead your own team and drive the expansion of the last mile network. You ll onboard partners to do last-mile delivery and own the service and cost metrics for first mile and middle mile operations. You ll manage a team of cluster managers and leads to help drive the vision of the network. You ll continuously work towards identifying gaps and providing recommendations for improving the processes. What you will do Own the onboarding and training of new partners for last mile for your zone Track and own the performance of different partners in your cluster Ensure compliance with operational processes Own and drive key operational metrics end to end and achieve performance targets Manage a distributed team of cluster managers to drive the vision of the program Drive inputs to the product roadmap for improving the overall ops tech Drive the overall ops and network design implementation on ground What you will need Graduate or Post Graduate degree in any discipline from a premium college 5-7 years of experience working in the e-commerce logistics domain Exposure of partner onboarding and training in the first mile and mother hub operations Experience in hiring and managing a distributed operations team Exposure of working in control tower and field operations will be a plus About us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. Were not just a platform; were your partner in turning dreams into realities. Our Mission Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an Everyday Lowest Cost channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprises of a comprehensive set of elements - monetary, non monetary, tangible and intangible in nature. Our 11 guiding principles, or " Mantras ," are the backbone of how we operate - influencing everything from recognition and evaluation to growth discussions. Daily rituals processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all embody these principles. We provide market leading compensation - both cash and equity-based - specific to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience. Know more about Meesho here : https://www.meesho.io/

About the Team Being part of Meeshos Fulfillment and Experience (FE) team as Cluster Head MM will zip you to the cockpit of our ever-burgeoning rocketship, where you get to directly shape the experience of the countrys next billion e-Commerce users. We are an eclectic mix of 100+ professionals with diverse skill sets ranging from running operations/support, supply chain know-how, analytics and the holy grail, first principles Problem-solving. At Meesho, we re trying to do whats never been done before - taking e-commerce to the masses. This leaves us with no choice but to completely reimagine logistics from the ground up, to cater to our customers price and delivery expectations. That means a host of "zero-to-one" projects (takers, anyone) to build a supply chain to change how folks think about e-Commerce - not just in India, but globally. We are firm believers in fun at work. With monthly FE happy hour sessions, informal team outings, and internal virtual water cooler chat sessions, there s never a dull moment with us :). About the Role As Cluster Head MM - Surat, you ll own the onboarding and training of partners and managing operations for the entire Surat cluster. You ll also drive key operational metrics by regularly visiting their facilities in different cities in your area. You ll take complete ownership of processes allotted to you and work with various stakeholders to achieve team goals. You ll continuously work towards identifying gaps and providing recommendations for improving our processes. What you will do Own the onboarding and training of new partners for Middle Mile operations Identify and onboard new partners onto the network on an ongoing basis Track and own the performance of different partners in your cluster Visit facilities to conduct audits and solve operational gaps Ensure compliance with operational processes Own and drive key operational metrics end to end and achieve performance targets What you will need Graduate or Post Graduate degree in any discipline 3-5 years of work experience in the e-commerce logistics domain, preferably in Middle Mile operations Experience in partner onboarding and training in the Middle Mile and sorting operations Experience of having worked in Jaipur or other areas of Rajasthan in similar capacity would be a plus and so will the Experience in control tower and field operations About Meesho Meet Meesho - India s only true e-commerce marketplace. Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. Were not just a platform; were your partner in turning dreams into realities. Meesho (Meri shop) started with a single idea in mind - to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. Meesho is democratizing internet commerce in India. The company provides sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.4 million sellers are registered on Meesho, growing their business by tapping the company s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an Everyday Lowest Cost channel for sellers. Meesho has been a catalyst for over individual entrepreneurs, propelling them into an online business with zero initial investment. What sets us apart is our revolutionary 0% commission model for sellers, a pioneering concept in the Indian e-commerce landscape. Our vision extends beyond being a platform; we aspire to be the e-commerce destination for Bharat a testament to our dedication to inclusivity and accessibility. Meesho milestone: Our journey is marked by significant milestones, including a valuation of $4.9 billion and the unwavering support of renowned investors such as Sequoia Capital, Softbank, Fidelity, Prosus Ventures, Facebook, and Elevation Capital. Meesho proudly found its place in Y Combinator s 2021 Top Companies List and was the sole Indian startup featured in Fast Company s The World s 50 Most Innovative Companies in 2020. In 2021, we claimed the 6th spot in Linkedin s Top Startups List. 9 crore orders every month~13 Lakh seller on the platform 75% of user from Tier 2+ cities of India 3.6 cr monthly and 14 cr Annual transiting users12+ Cr product listings on Meesho A new product uploaded every second But beyond the numbers and accolades, our true strength lies in our people. At Meesho, we champion a people-first culture with gender-neutral and inclusive policies. Discover opportunities to be part of our dynamic team at meesho.careers . Join us on this exhilarating journey, where innovation meets inclusivity, and every entrepreneurs dream finds a home. Explore more about our story and vision through our insightful blogs! Our mission: Democratising e-commerce for Bharat.Meesho is focused on building and making e-commerce accessible for the next billion users. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. With ~80% of Meesho s 140 million annual transacting customers coming from Tier 2+ cities and towns, the company has been instrumental in bringing new-to-e-commerce users online. Meesho has made e-Commerce more accessible, affordable and engaging for a unique and underserved non-affluent user segment. With a strong value proposition of Everyday Lowest Prices, the platform hosts one of the largest selection of quality products at affordable prices Our purpose: Har Indian ka APNA MARKET Our founders: Vidit Aatrey : Co-Founder and CEO Sanjeev Barnwal : Co-Founder and CTO meesho.io Meesho Blogs | One Of The Best Tech Blogs In India Learn about Meesho culture, news and what goes on in building the fastest growing e-commerce app in India.

Lead Quality & Operational Excellence : Develop frameworks to analyze support data and translate insights into actionable strategies that enhance the customer/seller experience. Define and execute a long-term strategy for quality assurance (QA) and operational excellence within support teams. Design Transformative Training Programs : Create a forward-thinking training strategy that anticipates evolving business needs, technology integration, and changing customer expectations. Equip support teams with the skills necessary to deliver exceptional service in a faster and hassle-free manner. Lead Change Management & Technology Integration : Spearhead the adoption of emerging technologies and changing customer needs within support teams to improve operational efficiency, enhance decision-making, and personalize interactions at scale and drive successful change management initiatives. Key Success Metrics : Increased customer and seller satisfaction (e.g., CeS, NPS). Enhanced operational efficiency (e.g., reduced handling time, higher automation in support processes). Successful implementation of new technologies, driving innovation and process optimization in training and quality specifically. What you will need 3 to 5 years of experience in Quality, Training & Process Excellence Proven leadership experience in customer/seller support, process optimization, and quality assurance Strong understanding of AI technologies, particularly Gen AI, and their applications in customer service Experience in logistics, Tier 2 consulting firms or consumer durable industries preferred Strong problem-solving skills, with a focus on root cause analysis and continuous improvement

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About the role We are looking for a highly skilled Telephony L3 Engineer with deep expertise in SIP routing, VoIP configurations, and telephony infrastructure. The ideal candidate should have hands-on experience in designing, implementing, and troubleshooting SIP-based communication systems, PBX configurations, SBCs (Session Border Controllers), and VoIP networks. What will you do 1. SIP Routing & VoIP Configuration Configure and manage SIP trunks, call routing, and VoIP gateways. Optimize SIP signaling flow, call handling, and failover mechanisms. Troubleshoot SIP-based issues, including SIP registration, call setup, and media negotiation. Implement SIP redundancy and disaster recovery strategies. 2. Telephony Infrastructure Management Maintain and optimize PBX systems (Avaya, Cisco CUCM, Asterisk, FreePBX, Genesys, or similar platforms). Configure and monitor Session Border Controllers (SBCs) like AudioCodes, Ribbon,Oracle, or Cisco CUBE. Set up and manage PRI/E1, SIP trunks, DID numbers, and inbound/outbound call flows. Manage voice gateways and telephony network components to ensure optimal call quality. 3. Troubleshooting & Support (L3 Escalations) Handle L3 escalations related to VoIP call failures, one-way audio, jitter, and latency issues. Analyze SIP traces, PCAP captures, and syslogs to diagnose and resolve complex call routing issues. Work closely with network and security teams to optimize QoS, NAT traversal, and firewall configurations. Coordinate with telecom service providers to resolve carrier-related SIP issues. 4. SIP Protocol & Security Compliance Ensure compliance with RFC standards (e.g., RFC 3261 for SIP, RFC 2833 for DTMF). Implement SIP security measures (TLS, SRTP, IP whitelisting, fraud prevention). Configure and manage SIP authentication mechanisms (Digest, TLS, Mutual TLS, etc.). 5. Monitoring & Reporting Use tools like Wireshark, SIPp, Homer SIP Capture, and RTCP monitoring for deep-dive troubleshooting. Set up SIP call analytics dashboards for call quality monitoring. Provide regular performance reports and suggest optimizations. What you will need 5+ years of experience in SIP/VoIP telephony systems. Strong knowledge of SIP routing, trunking, and call signaling. Hands-on experience with PBX platforms (Asterisk, Avaya, Cisco, FreePBX, Genesys, etc.). Expertise in configuring Session Border Controllers (SBCs) and VoIP gateways. Proficiency in SIP debugging tools (Wireshark, tcpdump, SIPp, sngrep, Homer). Knowledge of SIP codecs ( G.711 , G.729 , Opus), RTP, RTCP, and DTMF handling (RFC2833, SIP INFO). Experience in NAT traversal techniques (STUN, TURN, ICE) and VoIP firewall configurations. Strong troubleshooting skills in SIP call failures, one-way audio, jitter, and latency issues. Familiarity with telephony protocols (ISDN, SS7, PRI, MGCP, H.323 ) is a plus. Experience in integrating VoIP with cloud-based platforms (AWS, Azure, Google Cloud) is a plus. Good to Have CCNP Collaboration (Cisco Voice & Video) ACIS / ACSS (Avaya Certified) Microsoft Teams Voice Engineer Certification FreeSWITCH / OpenSIPS certification Hands-on experience with telephony tools like Genesys, Avaya, Aspect, Ameyo, and Asterisk-based systems is required. About us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. Were not just a platform; were your partner in turning dreams into realities. Our Mission Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an Everyday Lowest Cost channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprises of a comprehensive set of elements - monetary, non monetary, tangible and intangible in nature. Our 11 guiding principles, or " Mantras ," are the backbone of how we operate - influencing everything from recognition and evaluation to growth discussions. Daily rituals & processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all embody these principles. We provide market leading compensation - both cash and equity-based - specific to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym & recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement & fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience. Know more about Meesho here : https://www.meesho.io/

About the Team Being part of Meeshos Fulfilment and Experience (FE) team as Senior Associate/ Assistant Manager will zip you to the cockpit of our ever-burgeoning rocketship and, you ll shape the experience of Bharat s next billion e-commerce users. We re an eclectic mix of over 100 professionals, all driven by the first principles of problem-solving. We come with diverse skill sets and responsibilities ranging from running operations/support to managing the supply chain, and maintaining analytics to ensure the best possible user and seller experience. At Meesho, we are on a mission to achieve what has never been done before - introducing e-commerce to the tier-2 and tier-3 cities of India. Our teams crucial contribution to this ambitious endeavor involves completely reimagining fulfillment from the ground up. This translates into a multitude of "zero-to-one" projects, offering opportunities for those willing to seize them. Our focus is on constructing a supply chain and user experience that reshapes the landscape of e-commerce. Simultaneously, we are unwavering in our commitment to introducing best-in-class processes and policies, coupled with a steadfast dedication to continuous innovation. The ultimate goal is to consistently deliver excellence in both User and Seller experiences. Emphasizing personal growth and enjoyment at work is integral to our culture, just as much as our dedication to hard work. We foster this through regular one-on-one virtual meetings, engaging monthly all-team catch-ups, and timely recognition and rewards. Join us in this exciting journey where innovation meets personal and professional development! About the role The Senior Associate/ Assistant Manager- Quality, Training, Process Excellence, and Escalations will play a critical role in overseeing the optimization of customer and seller support processes, ensuring the highest standards of service quality, and driving operational excellence across the organization. This position will lead initiatives to improve training, enhance quality assurance practices, manage complex escalations, and leverage Gen AI technologies to innovate and streamline support operations. The ideal candidate will have a proven track record in process optimization, exceptional leadership skills, and a passion for adopting new technologies to improve service delivery. What you will do: Transformational Training Development Strategy Architect a forward-looking training strategy that anticipates future business needs, technology integration, and evolving customer expectations, ensuring support teams are equipped with the skills to deliver exceptional service. Develop and nurture a learning culture across customer and seller support, driving continuous skill development through innovative training programs and performance management systems that foster career growth. Strategic Escalation Management Cross-Functional Alignment Take ownership of high-impact escalations, driving root cause analysis and corrective action plans that not only resolve issues but also prevent recurrence at a systemic level. Partner with product, engineering, and other cross-functional teams to develop proactive solutions to recurring issues, ensuring alignment between support and product/service teams to improve long-term customer and seller satisfaction. Change Management Technology Leadership Lead the adoption of innovative technologies (including Gen AI) within support functions to improve efficiency, enhance decision-making, and personalise customer/seller interactions at scale. Drive the successful implementation of change management initiatives, ensuring smooth integration of new technologies, processes, and training within the broader operational ecosystem. Evaluate emerging trends and technologies, making data-driven recommendations for future investments in support tools and systems that will differentiate the organization in the marketplace. Key Success Metrics Measurable improvements in Customer and Seller satisfaction (e.g.,CeS, NPS).Enhanced operational efficiency (e.g., reduced handling time, increased automation in support processes).Successful integration of new technologies that drive innovation and process optimization. What you will need: UG/PG from premium institutes coupled with over 2 years of hands-on experience in start-ups, consumer internet companies, management consulting, or operations. Demonstrate a robust data-driven mindset, adept at solving complex problems through analytical approaches. Exhibit a proven capability to articulate informed perspectives on business implications and strategies. Showcase a track record of successfully defining and executing initiatives with minimal supervision, reflecting a commitment to extreme ownership. Display expertise in managing multiple stakeholders across various fronts, showcasing adaptability in fast-paced environments.

About the Team With almost 4 Lakh entrepreneurs aboard the Meesho app, we are all set to democratise internet commerce for everyone in India. Our primary responsibility, as the Business org, is to actively drive this mission from the frontlines. As Manager - Business Analytics, you will play a huge role in driving growth across all categories. Our team holds end-to-end responsibility to launch and scale-up categories, by ensuring the right selection, competitive pricing, and conversion. Each category team has an SBM/BM and a group of ABMs, KAMs, and BD Executives. Within the business team, youll closely work with the category marketing team and other category teams. Beyond this, you will also work closely with the Product, Supplier Growth, User Growth, and Fulfillment & Experience teams. We focus on personal growth and fun at work just as much as we do on working hard. That is why, we have regular 1-1s, monthly outings, and timely rewards and recognitions. About the Role If you love making impacts, working with data, creating solutions, and have a knack for finding ways to improve processes. We are looking for a problem-solving, forward-thinking candidate for this role. As Manager - Business Analytics, you will be a leader who can build long-term visions. You will strategize and scale by empowering others in the team as they deliver results while working across other functions such as Product, Tech, and Fulfillment. You will also receive regular feedback on your work from the CEO and other C-level leaders. What you will do Data analysis and solution building based on insights captured from data Responsible for giving insights to management and helping in strategic planning Analyse metrics, key indicators, and other available data sources to discover the root causes of process defects Support business development and help to create efficient designs and solution processes Determine efficient utilization of resources Actively engage with internal partners throughout the organization to meet and exceed customer service levels & transport-related KPIs Research and implement cost reduction opportunities. Excellent problem-solving, task prioritization, follow-up, and customer service skills The BA Manager is responsible for driving deep insights into PACE Business and driving continuous improvement using the analysis. The person should have a detailed understanding of a business requirement or the ability to quickly get to the root cause of a particular business issue Draft solutions to meet requirements or resolve the root problems Ensure data accuracy by validating data for new and existing tools What you will need 6 to 8 yr of experience in Business intelligence Proven experience as an Analytics Manager Solid experience in data analysis and reporting; industry experience is a plus Experience in Python, SQL, and regression techniques Superb communication and team management skills Analytical skills and strong organizational abilities Attention to detail Problem-solving aptitude Bachelor s degree in computer science, Statistics, Data Management, or a related field 3+ Years of team handling. Managing at least 7 to 10 employees About us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. Were not just a platform; were your partner in turning dreams into realities. Our Mission Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an Everyday Lowest Cost channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprises of a comprehensive set of elements - monetary, non monetary, tangible and intangible in nature. Our 11 guiding principles, or " Mantras ," are the backbone of how we operate - influencing everything from recognition and evaluation to growth discussions. Daily rituals & processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all embody these principles. We provide market leading compensation - both cash and equity-based - specific to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym & recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement & fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience. Know more about Meesho here : https://www.meesho.io/

About the Team With almost 4 Lakh entrepreneurs aboard the Meesho app, we are all set to democratise internet commerce for everyone in India. Our primary responsibility, as the Business org, is to actively drive this mission from the frontlines. As an Associate Manager, you will play a huge role in driving growth across all categories. Our team holds end-to-end responsibility to launch and scale-up categories, by ensuring the right selection, competitive pricing, and conversion. Each category team has Senior Business Managers/Business Managers and a group of Assistant Business Managers, Key Account Managers, and Business Development Executives. Within the business team, youll closely work with the category marketing team and other category teams. Beyond this, you will also work closely with the Product, Supplier Growth, User Growth, and Fulfillment & Experience teams. We focus on personal growth and fun at work just as much as we do on working hard. That is why, we have regular 1-1s, monthly outings, and timely rewards and recognitions. About the Role As an Associate Business Manager, you will take care of our Meesho Brand feature end to end. You will build a long-term vision for Meesho Brand, break it down into a plan, and align your team s objectives to the plan. You will strategise and scale Meesho Brand by developing collaborations between your team and product, tech, fulfillment, as well as other categories in business. You will also present findings and updates to the CEO and other senior leaders on a regular basis. Making impacts with data-backed innovative solutions is key to success in this role. You will work with multiple stakeholders and constantly brainstorm ways to improve processes to raise the bar of experiences for our users. What you will do Oversee overall annual vision, plan and goal (OKR) setting for branded users in your category Own the customer experience, growth, and P&L of your category Deliver on set goals while working closely with users as well as user growth, product, fulfilment, etc. Identify potential brand partnerships and onboard these brands as users on the platform Identify, lead, and drive initiatives for non-incremental growth by identifying key levers Present detailed problem definitions and solution to senior leadership and execute the solutions What you will need MBA Graduate from Premier Institutes 1-3 years of work experience having worked with a brand or in a role handling brand key accounts Experience working with cross-functional teams and stakeholder management Experience with startups is an added advantage Track record of delivering results across experiences Demonstrated quick career progression either within the same company or across companies Ability to develop first-principle thinking Proven skills in building and scaling processes Deep understanding of business and customers Experience in problem-solving using qualitative and quantitative data on consumer insights Proven skills in driving problems to solutions and opportunities About us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. Were not just a platform; were your partner in turning dreams into realities. Our Mission Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an Everyday Lowest Cost channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprises of a comprehensive set of elements - monetary, non monetary, tangible and intangible in nature. Our 11 guiding principles, or " Mantras ," are the backbone of how we operate - influencing everything from recognition and evaluation to growth discussions. Daily rituals & processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all embody these principles. We provide market leading compensation - both cash and equity-based - specific to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym & recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement & fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience. Know more about Meesho here : https://www.meesho.io/

About the team How many Software Development Engineers (SDE) does it take to change a light bulbNone. Don t call an SDE to tackle a hardware problem. Sorry, we are not very good at this. What we are good at, however, is building resilient systems to manage millions of orders every day. After all, when 5% of Indian households shop with us, robust systems become super important. We ve done this - with zero downtime! Sounds impossibleWell, that s the kind of Engineering muscle that has helped Meesho become the e-commerce giant that it is today. We value speed over perfection, and see failures as opportunities to become better. We ve taken steps to inculcate a strong Founder s Mindset across our engineering teams, making us grow and move fast. We place special emphasis on the continuous growth of each team member - and we do this with regular 1-1s and open communication. As Software Development Engineer - III (SDE - III) - Frontend, you will be part of self-starters who thrive on teamwork and constructive feedback. We know how to party as hard as we work! If we aren t building unparalleled tech solutions, you can find us debating the plot points of our favourite books and games - or even gossipping over chai. So, if a day filled with building impactful solutions with a fun team sounds appealing to you, join us. About the role As our SDE - III (Frontend), you will create an amazing product experience for users. You will also build responsive web design and web UX patterns. You will collaborate with other engineers to build delightful user experiences. You will also understand and resolve customer pain points as well as ensure the consistency and quality of our product. What you will do Own end-to-end feature development, from ideation to production release. Co-own the frontend tech roadmap contribute to technical direction, identify key investments in tooling, performance, and architecture, and help align it with business goals. Architect and develop highly scalable, maintainable, and performant web applications. Lead frontend performance optimization efforts, ensuring best practices in web performance, rendering, and page speed optimizations. Write clean, maintainable, and well-documented code while following best coding practices. Work closely with backend developers, designers, and product managers to deliver an exceptional user experience. Conduct thorough code reviews, provide technical guidance, and mentor junior engineers. Investigate and resolve performance bottlenecks, browser compatibility issues, and other critical frontend challenges. Ensure best practices for infrastructure management related to frontend applications, including build pipelines, CI/CD, caching strategies, and asset management. Implement responsive and accessible designs with a keen eye for UX/UI consistency. Mentor and upskill frontend developers through regular knowledge sharing, pairing, and technical sessions. Implement and advocate for frontend security best practices, including XSS prevention, CSPs, and secure coding standards. What you will need 5 to 8 years of experience in building and shipping web applications. Minimum 5 years of experience with React.js, including React hooks, Context API, and component-based architecture. At least 3 years of experience with Node.js, building and maintaining scalable frontend applications. Proficiency in TypeScript, ensuring type-safe and maintainable codebases. Strong understanding of JavaScript (ES6+), DOM manipulation, and event handling. Expertise in frontend performance optimization, including debugging tools, Lighthouse audits, caching strategies, and lazy loading techniques. Deep understanding of browser behavior, performance bottlenecks, and compatibility challenges. Hands-on experience in advanced CSS and responsive design techniques. Experience working with Git for version control and managing large-scale frontend projects. Strong grasp of data structures, algorithms, and system design principles. Familiarity with modern frontend build tools (Webpack, Babel, Vite, or similar).Ability to troubleshoot and debug complex production issues efficiently. Bonus Skills (Good to Have) Experience working with Next.js for server-side rendering and static site generation. Familiarity with CDN strategies and frontend caching mechanisms. About us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. Were not just a platform; were your partner in turning dreams into realities. Our Mission Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an Everyday Lowest Cost channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprises of a comprehensive set of elements - monetary, non monetary, tangible and intangible in nature. Our 11 guiding principles, or " Mantras ," are the backbone of how we operate - influencing everything from recognition and evaluation to growth discussions. Daily rituals & processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all embody these principles. We provide market leading compensation - both cash and equity-based - specific to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym & recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement & fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience. Know more about Meesho here : https://www.meesho.io/

About the Team Did you know Meesho helped 9 million women start businesses with zero investmentOur Finance team has a key role to play in making a difference for the better in 9 million lives. Here s your chance to be a part of this great impact! As Business Finance Manager, you will be one among the 50+ professionals working in domains such as Financial Reporting, Finance Operations, Business Finance, Treasury Management and Taxation. The team consists of Chartered Accountants, Business experts and Engineers, who have previously worked for internationally renowned organizations. Our team believes in working hard and partying harder. We organize team trivia nights, board game marathons, and other fun events to foster our team spirit . About the Role Let s get financially responsible! As Deputy Manager -Business Finance, you will tell us how and where to spend our money. Plus, you will also manage business development activities according to a financial plan. You will modify financial plans and budget amounts based on the changes in business plans. You will also provide financial support and advice to management in closing business deals. What you will do Work closely with specific business units and actively participate in their operations. Provide various business units insights from the finance side. Jointly own the OKRs of the respective business units and build an AOP to achieve them. Develop financial plans along with various business and technology teams with a bottom-up approach. Review the plans vs. actuals on a regular basis Do an in-depth analysis of variance and communicate the same to create visibility and enable planning of actionable. Track and measure key financial and business metrics for respective businesses. Complete account-level month-end closing reviews, procedures, and corrections as needed Direct and oversee the overall policies, objectives, and initiatives of the revenue cycle activities to optimize operations. Do a scenario analysis and develop business plans on product enhancement or business initiatives and present them to top management. Handle ad hoc requests and problem-solving with a short turnaround time. Supplement ad hoc requests with appropriate analysis and comments to support decision making. Participate and drive standardization automation projects for process efficiency. Conduct periodic meetings with direct reports. What you will need 2 to 3 Years of experience as a Chartered Accountant or a Master s degree in Financial Management Should have 1+ years of experience in Business Finance Strong analytical rigors and problem-solving skills Proficiency in MS Office Proven ability to form strong collaborations with stakeholders

About the Team Being part of Meeshos Fulfillment and Experience (FE) team as Manager will zip you to the cockpit of our ever-burgeoning rocketship and, you ll shape the experience of Bharat s next billion e-commerce users. We re an eclectic mix of over 100 professionals, all driven by the first principles of problem-solving. We come with diverse skill sets and responsibilities ranging from running operations/support to managing the supply chain, and maintaining analytics to ensure the best possible user and seller experience. At Meesho, we are on a mission to achieve what has never been done before - introducing e-commerce to the tier-2 and tier-3 cities of India. Our teams crucial contribution to this ambitious endeavor involves completely reimagining fulfillment from the ground up. This translates into a multitude of "zero-to-one" projects, offering opportunities for those willing to seize them. Our focus is on constructing a supply chain and user experience that reshapes the landscape of e-commerce. Simultaneously, we are unwavering in our commitment to introducing best-in-class processes and policies, coupled with a steadfast dedication to continuous innovation. The ultimate goal is to consistently deliver excellence in both User and Seller experiences. Emphasizing personal growth and enjoyment at work is integral to our culture, just as much as our dedication to hard work. We foster this through regular one-on-one virtual meetings, engaging monthly all-team catch-ups, and timely recognition and rewards. Join us in this exciting journey where innovation meets personal and professional development! About the Role As a Manager in Experience at Meesho, you will play a pivotal role in crafting exceptional and memorable shopping journeys. Your primary focus will involve establishing robust partnerships with the Business, Product, Tech, and Data teams along with collaborating closely with program managers and leaders overseeing fulfillment and user experience initiatives to redefine the experience for our ecosystem. In this capacity, you will spearhead key initiatives and impactful projects aimed at overhauling our approach to user satisfaction. Your central guiding principle will be to ascertain whether Meesho is the preferred e-commerce channel for all our customers. You will address this question daily by implementing user and seller-centric, cost-effective designs and processes. Additionally, you will take ownership of performance metrics for Fulfillment and Experience within your domain. What you will do Build best in class post order communication and support experiences for our users Ensure seamless flow of order related information to users across multiple channels (Off-app, In-app) Build robust mechanisms to ensure prompt and effective resolutions for users enquires Foster strong collaborations with cross-functional teams including Business, Product, Design, Tech, and Analytics Lead strategic initiatives and projects to transform our user engagement approach Evaluate and ensure Meeshos status as the preferred e-commerce channel for diverse customer segments Implement user-centric, cost-effective designs and processes for long term sustainable improvements Own performance metrics related to User Experience within your designated domain What you will need Premium MBA degree coupled with over 3 years of hands-on experience in start-ups, consumer internet companies or management consulting Demonstrate a robust data-driven mindset, adept at solving complex problems through analytical approaches Exhibit a proven capability to articulate informed perspectives on business implications and strategies Showcase a track record of successfully defining and executing initiatives with minimal supervision, reflecting a commitment to extreme ownership Display expertise in managing multiple stakeholders across various fronts, showcasing adaptability in fast-paced environments

About the Team Meesho Grocery aims to revolutionise the way India shops for Grocery and towards that objective, we want to enable the lowest cost distribution for all daily needs. Grocery has the biggest share of the overall retail spend in India and is projected to be a $800B market in 2024, of which the majority contribution comes from non-metro cities. Grocery market in Metro and Tier 1 has become crowded with a lot of players trying to solve the supply chain but the higher cost of logistics restricts these players to disrupt the lower tier cities. At Meesho Grocery, we are building the most cost-effective distribution channel to disrupt the grocery market in lower tier cities of India. Meesho Grocery is an early stage mini start-up within Meesho with a completely different supply chain and modus operandi. We are a bunch of high energy enthusiasts working towards creating something cool and something big. About the Role As an Associate, you will manage both the demand and supply sides of the business. You will also ensure all the best prices and choices are showcased on the app to the customers. You will own PL (profit and loss account) and constantly drive value to your resellers. Ultimately, you will make sure the users transacting in your portfolio keep on increasing, and also that your suppliers continue to thrive. What you will do Mentor, motivate provide direction to a team of Key Account Managers Advocate Meesho s values principles across your team Work with central teams to ensure best selection, affordable prices and high discovery on the platform Develop robust processes for smooth execution of all critical tasks Define KRAs goals for the team and individuals. Compile and evaluate metrics for success assessment of individual and team level tasks Communicate priorities and key decisions with stakeholders with your excellent verbal, written visual communication skills. Drive higher suppliers engagement and quick problem resolution through effectively guiding your team Be comfortable with challenges and exude confidence to build processes to drive higher efficiency and better outcomes influence strategic decisions across the organization by earning the trust of your stakeholders. Effectively use quantitative qualitative data to drive decisions measure success Helps define category short medium term goals, design execution roadmap and set team priorities that align with company s overall strategic goals What you will need 1-3 years of overall experience with at least 1+ years in leading teams. Experience with startups and fast-paced environments is an added advantage. Experience of using Microsoft excel to analyze data and build POV. Demonstrated ability to think strategically and tactically. Deep understanding of business and customers. Excellent verbal and written communication skills. Proven ability to lead team and manage relevant stakeholders. About us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. Were not just a platform; were your partner in turning dreams into realities. Our Mission Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an Everyday Lowest Cost channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprises of a comprehensive set of elements - monetary, non monetary, tangible and intangible in nature. Our 11 guiding principles, or " Mantras ," are the backbone of how we operate - influencing everything from recognition and evaluation to growth discussions. Daily rituals processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all embody these principles. We provide market leading compensation - both cash and equity-based - specific to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience. Know more about Meesho here : https://www.meesho.io/