JOB DESCRIPTIONGENERAL FUNCTION We are looking for a skilled test automation engineer to execute automation tests and assist intheir design. Test automation engineers' duties include creating/amending automation scriptsand finding solutions for automation problems. You should also be committed to developingskills to provide up-to-date solutions.To be successful as a test automation engineer, you should be exceptionally accurate andpossess a superior mathematical aptitude. Ultimately, a top-notch test automation engineer willbe proficient in programming languages and have excellent time management skills.DUTIES/RESPONSIBILITIES• Execute and test automation scripts.• Automation test plan must cover maximum testing coverage for most critical pieces of theapplications.• Configuring Selenium Test Environment (STE) to set it up.• Participating in Selenium Environment Setup with an Integrated Development Environment(IDE)• Creating, enhancing, debugging, and running the test cases • Collating and monitoring the defect management process• Managing the changes and executing regression test.• Coming up with exact solutions for problems related to object identity and error handling.• Ensure uniform enterprise application design standards are maintained.• Ability to manage and prioritize multiple, diverse projects simultaneously.QUALIFICATIONS• Undergraduate degree in software engineering, computer science, information technology, information systems, computer engineering, or similar education or work experience.• Experience test automation using different frameworks for different platforms.• Strong troubleshooting and communication skills and can clearly articulate all aspects of the job requirements, including the creation of formal documentation.EXPERIENCE• Must have hands on Programming language like Java, java script and python• Good to have knowledge of .net and CI/CD knowledge.• Must have the Skill to automate Mobile applications (Android and iOS) using tools like Appium or similar application in different browsers, OS and integrate with other frameworks (like Cucumber, Junit, etc.,)• Must have all Selenium automation frameworks experience.JOB DESCRIPTION• Must have worked on Cucumber Framework (or similar) to support Behavior DrivenDevelopment (BDD).• Experience with testing Rest APIs - Working knowledge of Postman for testing APIs• Must have load balance and performance testing experience using JMeter• Able to script in all three different channels of applications (desktop, Mobile and online)• Self-motivated, creative, and proactive, to work successfully in a fast-paced environment including multiple platforms and architectures, diverse technologies.• The individual will work closely with manual testers, and Testing Head, throughout the SDLC, executing automated test iterations, tracking & reporting test results, troubleshooting and coordinating the bug fixes.• Azure Devops knowledge is a plus. • Working knowledge of SQL• Adapt current web applications for mobile platforms.• Knowledge of high-volume transaction systems and demonstrable ability to simply describethese in plain business English.• Must have a positive attitude and ability to meet timelines as per QA estimations.• Good English communication skills• Knowledge about Agile Scrum ceremonies.• Functional knowledge of financial instruments such as Installment Loans, Payday Loans,Checks, and industry domains such as loans, underwriting, collections, Fraud, is a plus.WHAT WE OFFER• An opportunity to be a part of a major successful financial services group.• An innovative culture that promotes autonomy and flexibility• A dynamic team and working environment that provides ongoing support.

DUTIES/RESPONSIBILITIES Handling High volume of chats (handling simultaneous chats) Email handling Phone handling (English), M-F 0700-2300 ET, S-S 0700-2200 ET) Basic printer troubleshooting (network printing) Basic Network diagnostics Application troubleshooting (POS log captures, cache clearing, Office, Adobe, etc) SCCM Software Center installations Browser troubleshooting Office 365 Basic Windows 10 Operating system knowledge (confirm disk space, resource consumption, clearing temp files, check Ram, etc.) Western Union security certificate management and installation Assessment skills: analytics of complex systems and issues, trend analysis. (spotting chat and ticket trends) Detailed oriented for logging Service Requests Software installations Password resets CORE POS user requests (DM, SM, or CSR (Certificate Signing Request) setup, access/login issues) Core back-office (CBO) admin for New CSR setup, pin, bingo card setup for approvals, etc. Provide high levels of support for corporate and retail users. Establish procedures to address customer issues accurately and consistently. Take ownership of high priority incidents and escalate as necessary. Answer questions and provide directions related to products and services. Planning and scheduling time with all areas of IT support to meet service level agreements. Managing call and chat queues to prioritize incoming issues based on business priorities. Coordinate with other departments to resolve issues. Escalate critical issues to support and development teams. Document reported issues and activities in ITSM system. Maintain records of customer interactions for knowledge base articles Provide updates to help desk managers. Collaborate with IT and cross functional teams. Build trustful relationship with stakeholders. Identify opportunities for team effectiveness improvements. Support boardroom equipment and conferencing software (Cisco, Logitech, Microsoft Teams) Support mobility devices(iOS/iPhone/iPads) for VIP and home-based office (HBO) users. Provide software and hardware support to retail locations. End User Support (Software/Hardware): AD/O365 account support Microsoft Authenticator - MFA Desktop, Laptops, MFP (Multi-Function Printers), Tablets (Android/iPads), Retail Peripherals (Check scanners, cameras, receipt printers), VDI (Virtual Desktops) Hardware Management (device driver updates, installation) Inventory Management. Support for operating systems, MS office suite, and other business applications. Address access issues related to password, security, application configuration, troubleshooting and general inquiries. Follow standard EUS and IT Security procedures and log interactions. CMDB asset management Manage, maintain, and deploy desktop images. Escalate complex or urgent issues to relevant IT teams. Network Support: Handle Network topology issues. Router identification and configurations Fail-over network to backup connections. Troubleshoot SDWAN (Software Defined WAN) issues. Dispatch ISP technicians to stores Manage list of Internet Service Providers (ISP) Troubleshoot and escalate store alarm connectivity issues (Tyco) when needed. Perform other duties as assigned. Qualifications EDUCATION Associate or bachelors degree in software engineering, Computer Science, IT, Computer Engineering, or similar education or work experience. ITIL certification and/or relevant industry certifications preferred. EXPERIENCE Minimum of two years in a Helpdesk/Service desk, IT Service Delivery, or Desktop Support role. Experience with customer facing IT systems with complex back-office integrations. Broad knowledge of IT operations (networking, telecom, infrastructure, security, desktop support) Experience with deployment tools (SCCM, PDQ, Altiris, etc.) and PowerShell is a plus. Experience managing Active Directory user environments, hybrid Azure. Experience managing and maintaining desktop images. Experience troubleshooting corporate desktop hardware and software. Functional knowledge of financial instruments and industry domains in a plus. Understanding of networking fundamentals & troubleshooting such as TCP/IP, DHCP, and DNS protocols. Familiarity with troubleshooting various types of network hardware such as routers and switches. Proficient in configuring and managing devices to ensure smooth network operations. Experience in Router identification and configurations, fail-over to backup connections. Knowledge of SDWAN (Software Defined WAN) SKILLS Microsoft 365 admin or Office 365 certification is a plus. Experience in hybrid Active Directory Environments. Outstanding communication skills (customer interaction, updates, analysis) Ability to articulate complex technical information into simple-to-understand terms. Problem-Solving Skills. Excellent Written communication (documentation of system issues, analysis, solutions in the ITSM system, and feedback for improvement of help desk procedures) Time management Knowledge of help desk software, ticketing systems, and databases Experience leveraging geographically diverse IT support teams.

GENERAL FUNCTIONThe System Administrator provides support and day to day IT operational delivery. This includes hardware and software lifecycle management, server builds, patching and access management. This person provides hands on technical support and troubleshooting for all infrastructure incidents and requests. This role will be required to provide 24/7 emergency support where necessary to ensure timely resolution of high priority incidents. DUTIES/RESPONSIBILITIESManage all Servers, server components, server software, and patching.Build complex server environments including load balancing and SQL servers.Install and configure software applications to support Business requirementsManagement of VDI / Virtual desktop environments. Infrastructure configuration, monitoring and management. Reviews and implements best practices and innovations across windows server landscape.Assists with RCAs for incidents and problems.Develop, document and enforce system standards and procedures CMDB management. Experience: 4+ years of expertise in Infrastructure technology, Virtualization and Documentation.Practical knowledge and experience with a broad range of infrastructure technologies and Internet facing environments. Examples including VMware, Nutanix, Windows Servers, Azure and AWS.Experience with AWS cloud and writing PowerShell scripts.Active directory, Exchange and Office 365 administration. Hands on experience with Service desk, ticket management, asset management and maintaining SOPs.Expertise in storage technologies, configuration and management.Experience in Enterprise-level software package integration and deployment.Ability to collaborate effectively in a fast-paced, team environment.Strong understanding of DHCP, DNS and network technologies. SCCM and Patch management lifecycles.

Ideally, looking for a combination of Development and Application Security experience.Job Summary:We are seeking a skilled Application Security Engineer to join our Information Security team. The ideal candidate will have a minimum of four (4) years of experience in application security and a strong background in software development, particularly in .NET, C#, Angular, and React. This role is crucial in ensuring the security of our applications by working closely with development, DevOps, and security teams to identify, remediate, and prevent security vulnerabilities throughout the software development lifecycle (SDLC). Key Responsibilities:Conduct application security assessments, including code reviews, penetration testing, and threat modeling to identify vulnerabilities.Work closely with developers to integrate secure coding practices and provide guidance on remediating security issues.Implement and manage Static Application Security Testing (SAST) and Dynamic Application Security Testing (DAST) tools.Develop and enforce security policies, procedures, and best practices for application security.Assist in the design and review of security architecture for new and existing applications.Collaborate with DevOps teams to integrate security into CI/CD pipelines using DevSecOps principles.Research emerging threats, vulnerabilities, and security trends to proactively mitigate risks.Support incident response efforts related to application security breaches.Provide security training and awareness to development teams.Document security findings, mitigation plans, and security controls. Minimum Requirements (Must-Have)4+ years of experience in application security with a focus on secure software development.Strong background in software development, with hands-on experience in .NET, C#, Angular, and React.Hands-on experience with SAST, DAST, Software Composition Analysis (SCA), and penetration testing tools (e.g., Burp Suite, Checkmarx, Veracode, Fortify, SonarQube).Solid understanding of OWASP Top 10, SANS 25, and secure coding practices.Experience with threat modeling, risk assessment, and vulnerability management.Knowledge of API security, authentication, and authorization mechanisms (OAuth, JWT, SAML, etc.).Familiarity with container security, Kubernetes security, and cloud security best practices (AWS, Azure, GCP).Experience working in Agile and DevSecOps environments, integrating security into CI/CD pipelines.Strong analytical and problem-solving skills.Excellent communication skills, with the ability to work collaboratively across teams.

GENERAL FUNCTIONThe System Administrator provides support and day to day IT operational delivery. This includes hardware and software lifecycle management, server builds, patching and access management. This person provides hands on technical support and troubleshooting for all infrastructure incidents and requests. This role will be required to provide 24/7 emergency support where necessary to ensure timely resolution of high priority incidents. DUTIES/RESPONSIBILITIESManage all Servers, server components, server software, and patching.Build complex server environments including load balancing and SQL servers.Install and configure software applications to support Business requirementsManagement of VDI / Virtual desktop environments. Infrastructure configuration, monitoring and management. Reviews and implements best practices and innovations across windows server landscape.Assists with RCAs for incidents and problems.Develop, document and enforce system standards and procedures CMDB management. Experience: 4+ years of expertise in Infrastructure technology, Virtualization and Documentation.Practical knowledge and experience with a broad range of infrastructure technologies and Internet facing environments. Examples including VMware, Nutanix, Windows Servers, Azure and AWS.Experience with AWS cloud and writing PowerShell scripts.Active directory, Exchange and Office 365 administration. Hands on experience with Service desk, ticket management, asset management and maintaining SOPs.Expertise in storage technologies, configuration and management.Experience in Enterprise-level software package integration and deployment.Ability to collaborate effectively in a fast-paced, team environment.Strong understanding of DHCP, DNS and network technologies. SCCM and Patch management lifecycles.

Ideally, looking for Cyber Security and AWS Cloud experience.Job SummaryWe are seeking a Cloud Security Engineer with deep expertise in AWS security to join our Information Security team. The ideal candidate will have a strong background in securing cloud environments, designing secure architectures, and implementing security best practices within AWS. This role is responsible for protecting our cloud infrastructure, ensuring compliance, and working closely with DevOps, Engineering, and Security teams to integrate security into cloud operations.The Cloud Security Engineer will be responsible for assessing, developing, and implementing security controls across AWS services, ensuring the security of applications, workloads, and infrastructure deployed in the cloud. Key ResponsibilitiesDesign and implement AWS security architectures that align with industry best practices and compliance requirements.Assess cloud security risks and enforce security policies across AWS environments.Manage and optimize AWS Identity and Access Management (IAM), AWS Organizations, and AWS Control Tower to enforce least privilege access controls.Implement and manage AWS security services, including AWS Security Hub, GuardDuty, Macie, Inspector, and WAF.Deploy and configure AWS-native encryption solutions, including AWS KMS, CloudHSM, and Secrets Manager for secure key and secret management.Integrate and manage AWS logging and monitoring tools, including CloudTrail, CloudWatch, Config, and SIEM integrations for threat detection.Ensure network security through secure configurations of AWS VPCs, Security Groups, Network ACLs, AWS Shield, and AWS PrivateLink.Work closely with DevOps teams to integrate security controls into CI/CD pipelines using AWS-native and third-party security tools.Automate security processes using Terraform, AWS CloudFormation, and Python/Bash scripting to enforce security best practices at scale.Implement container and Kubernetes security best practices using AWS EKS, ECS, Fargate, and container scanning solutions.Conduct security audits, vulnerability assessments, and penetration testing of cloud infrastructure.Ensure compliance with CIS AWS Benchmarks, NIST, ISO 27001, SOC2, PCI-DSS, HIPAA, and other regulatory frameworks.Develop and enforce incident response and disaster recovery plans for AWS environments.Educate and train internal teams on cloud security best practices and emerging threats. Minimum Requirements (Must-Have)4+ years of experience in cloud security, with a strong focus on AWS security.Hands-on experience securing AWS environments, including IAM, VPC, EC2, S3, RDS, Lambda, EKS, ECS, Fargate, CloudFront, and Route 53.Experience with AWS security services, including AWS Security Hub, GuardDuty, Macie, Inspector, WAF, Shield, CloudTrail, and CloudWatch.Strong understanding of network security concepts, including firewalls, VPNs, network segmentation, and DDoS mitigation in AWS.Knowledge of encryption, key management, and certificate management using AWS KMS, CloudHSM, and ACM.Experience implementing AWS-native security controls and automation using Terraform, CloudFormation, and scripting languages (Python, Bash, or PowerShell).Familiarity with container security best practices in AWS environments using EKS, ECS, and container scanning tools.Knowledge of Zero Trust security models, identity federation, and role-based access controls (RBAC) in AWS.Experience conducting cloud security audits, vulnerability assessments, and penetration testing.Strong understanding of compliance frameworks such as CIS AWS Benchmarks, NIST, ISO 27001, SOC2, PCI-DSS, and HIPAA.Strong problem-solving skills and the ability to work in a fast-paced environment.Excellent communication skills, with the ability to work cross-functionally with security, engineering, and DevOps teams.