At Monarch Group of Hotels, our vision goes beyond traditional hospitality. We embrace all aspects of the industry, from resorts and homestays to restaurants, banquets, and innovative hospitality software. Our commitment to excellence sets us apart, especially with corporate clients who value seamless, hassle-free stays. We strive to provide home-like comfort with amenities such as a spa, travel desk, and diverse dining options. Our goal is to ensure every guest enjoys not just accommodation, but a memorable and relaxing retreat, truly making their stay a home away from home.
Not specified
INR 2.0 - 5.0 Lacs P.A.
Work from Office
Full Time
Job SummaryWe are seeking a highly organized and customer-focused Front Office Associate to join our team. The successful candidate will provide exceptional customer service, manage front desk operations, and perform administrative tasks.Key Responsibilities1. Greet and assist visitors: Welcome guests, respond to inquiries, and direct them to the relevant personnel.2. Manage front desk operations: Answer phone calls, respond to emails, and handle mail and packages.3. Provide customer service: Resolve customer complaints, provide information, and support to customers.4. Administrative tasks: Maintain records, update databases, and perform other administrative duties.5. Manage appointments and schedules: Coordinate appointments, meetings, and events for staff and management.6. Maintain office supplies and equipment: Order supplies, maintain equipment, and ensure the front office area is tidy and organized.7. Handle cash and credit transactions: Process payments, handle cash, and balance cash registers.8. Maintain confidentiality: Handle sensitive and confidential information with discretion.Requirements1. Education: High school diploma or equivalent required; degree in hospitality, business, or related field preferred.2. Experience: 0-1 year of experience in a front office or customer service role.3. Skills: Excellent communication, interpersonal, and organizational skills; proficiency in Microsoft Office and other software applications.4. Language: Fluency in English; additional languages an asset.
Not specified
INR 2.0 - 4.0 Lacs P.A.
Work from Office
Full Time
As a Human Resources Associate at Monarch Group Of Hotels (MGOH), you will play a crucial role in ensuring the smooth functioning of HR operations. Your knowledge in recruitment, payroll, employment engagement, and MS-Office will be instrumental in supporting the HR team and contributing to the overall success of the company. Key Responsibilities. Conducting end-to-end recruitment processes, including sourcing, screening, and interviewing candidates to attract top talent for various positions within the organization. Managing payroll functions, ensuring accurate and timely processing of employee salaries, benefits, and deductions. Implementing employee engagement initiatives to foster a positive work environment and promote a culture of teamwork and collaboration. Using MS-Office tools to create reports, presentations, and spreadsheets to support HR activities and provide insights to management. Assisting with onboarding and orientation processes for new hires, ensuring a seamless transition into the company. Addressing employee queries and concerns related to HR policies, procedures, and benefits, and providing guidance and support as needed. Collaborating with the HR team on various projects and initiatives to drive continuous improvement and enhance the overall HR function at MGOH. If you are a motivated and detail-oriented HR professional looking to make a positive impact in a dynamic and fast-paced environment, this is the perfect opportunity for you to grow and excel in your career. About Company:Our main aim behind the brand is to create a space for the corporate or the traveler segment in the industry. The market is divided between the premium brands and the lodges therefore there is a space between them that has to be catered to. At Monarch, our clients are our priority and this can be seen in our services. Always giving that star treatment to our guests at non-star prices has been our USP. This is because we understand our clients and their needs very well. The best part about this brand is that it constantly thrives on reinventing itself. Every time one visits our properties they are most likely to see something new or something innovative
Not specified
INR 2.0 - 4.0 Lacs P.A.
Work from Office
Full Time
As a Human Resources Associate at Monarch Group Of Hotels (MGOH), you will play a crucial role in ensuring the smooth functioning of HR operations. Your knowledge in recruitment, payroll, employment engagement, and MS-Office will be instrumental in supporting the HR team and contributing to the overall success of the company. Key Responsibilities. Conducting end-to-end recruitment processes, including sourcing, screening, and interviewing candidates to attract top talent for various positions within the organization. Managing payroll functions, ensuring accurate and timely processing of employee salaries, benefits, and deductions. Implementing employee engagement initiatives to foster a positive work environment and promote a culture of teamwork and collaboration. Using MS-Office tools to create reports, presentations, and spreadsheets to support HR activities and provide insights to management. Assisting with onboarding and orientation processes for new hires, ensuring a seamless transition into the company. Addressing employee queries and concerns related to HR policies, procedures, and benefits, and providing guidance and support as needed. Collaborating with the HR team on various projects and initiatives to drive continuous improvement and enhance the overall HR function at MGOH. If you are a motivated and detail-oriented HR professional looking to make a positive impact in a dynamic and fast-paced environment, this is the perfect opportunity for you to grow and excel in your career. About Company:Our main aim behind the brand is to create a space for the corporate or the traveler segment in the industry. The market is divided between the premium brands and the lodges therefore there is a space between them that has to be catered to. At Monarch, our clients are our priority and this can be seen in our services. Always giving that star treatment to our guests at non-star prices has been our USP. This is because we understand our clients and their needs very well. The best part about this brand is that it constantly thrives on reinventing itself. Every time one visits our properties they are most likely to see something new or something innovative
Not specified
INR 4.0 - 6.0 Lacs P.A.
Work from Office
Full Time
Key Responsibilities. Corresponding with guests over e-mails and calls. Making hotel reservation entries. Coordinating with other departments. About Company:Our main aim behind the brand is to create a space for the corporate or the traveler segment in the industry. The market is divided between the premium brands and the lodges therefore there is a space between them that has to be catered to. At Monarch, our clients are our priority and this can be seen in our services. Always giving that star treatment to our guests at non-star prices has been our USP. This is because we understand our clients and their needs very well. The best part about this brand is that it constantly thrives on reinventing itself. Every time one visits our properties they are most likely to see something new or something innovative
Not specified
INR 2.0 - 2.75 Lacs P.A.
Work from Office
Full Time
Monarch group of Hotels hotelsmonarch.com is looking for a dynamic individual for its Reservation Team with Minimum 6 Months experience in job involving customer interaction (Face to face or on call/ mail) Effective Communication (English) Preferably residing in Navi Mumbai or nearby location
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