Job Title: Account Receivable Specialist Asia RegionLocation: [Pune, India]Department: FinanceJob Type: Full-TimeExperience Required: 2-5 yearsEducation: Graduation (Bachelor's Degree or equivalent required)Key Responsibilities:Cash Application: Accurately apply cash received through various methods, including checks, wire transfers, and ACH payments.Credit/Debit Memo Application: Process and apply credit and debit memos in accordance with company policies.Invoice Reconciliation: Reconcile payments to corresponding invoices, identify and resolve discrepancies as needed.Collections: Follow up with customers on overdue invoices, manage collections efforts to ensure timely payment.Payment Monitoring: Monitor incoming payments to ensure they are recorded and applied accurately to customer accounts.Candidate Requirements:Experience: 2-5 years of experience in Account Receivable, Cash Application, or related finance roles.Education: Bachelor's degree or equivalent in Finance, Accounting, or related field.Skills:Basic understanding of accounting principles and financial processes.Proficiency in accounting software (such as Salesforce,Mainframe etc.) and Microsoft Office Suite (especially Excel).Strong attention to detail and accuracy in processing payments and reconciling invoices.Effective organizational and time-management skills.Excellent communication skills, with the ability to interact well with customers/internal teams/stakeholders.Ability to work efficiently and independently, as well as in a team-oriented environment.Preferred Skills:Prior experience in Accounts Receivable and Cash Application in the Asia region is a plus.Familiarity with multi-currency processing or handling payments across different countries in the Asia region. Contact:HR: Karan VijayanNote: Kindly share your resume to Email Id :karan.vijayan@mouser.com

Title: Customer Service Representative I Location: India The Customer Service Representative is responsible for providing service excellence to customers by processing orders, quotes and assisting with all other customer needs, to provide optimal customer experience, and supporting customer service initiatives. ACCOUNTABILITIES & ESSENTIAL FUNCTIONS Provides optimal customer experience, exhibiting Mouser values to each customer. Accurately processes various types of customer requests, including but not limited to orders, special handling, quotes, returns, catalogs, samples, product information, and information regarding Mouser services. Determines customer expectations and provides options to meet their needs. Generates new and repeat business through customer service initiatives and offering associated products and promotional items. Follows up with customers to ensure on going customer satisfaction. Promotes and maintains high standards of quality and service excellence Processes work in a timely manner and meets daily productivity objectives; displays a sense of urgency while achieving quality and productivity goals Researches and expedites customer requests. Monitors and ensures delivery date and product quality to meet customer requirements. Provides price and delivery quotes to customer within company specified deadlines. Understands and is able to correctly work with multiple currencies and other requirements with regard to processing international orders. Effective time management and planning/organizing skills. Self-motivated and results oriented. Effective interaction with individuals and groups both inside and outside of the organization and works effectively as a team contributor on all assignments. Maintains a high level of commitment to achieve goals. Effective performance independently or as part of a team. Strong analytical, problem solving and negotiation skills, and analyzes the impact of decisions before execution. Supports local Customer Service teams, and provides support for other teams when needed. Provides Chat support as required, local language plus other required languages. Regular attendance at work is an essential part of the job. Adapts to changing situations and restructures tasks and priorities as changes occur within the business and organization. Works well under the pressure of deadlines. Supports and participates in the companys total quality and customer service expectations. Trustworthy and maintains confidentiality. Other duties as assigned. Exhibits the desire to provide excellent service, carry out correspondences in a professional and courteous manner, and interact directly with customers as needed. Exhibits desire and ability to advance SKILLS & CERTIFICATIONS Professional verbal and written communication in local language (minimum), including in a telephone environment. Additional languages may be required. Fluent reading and writing in English. Ability to type data for long periods of time. Proficient typing and math. PC experience in a Microsoft Windows environment, proficient with internet, Microsoft Word, Excel, Outlook, and other software. Ability to use, read, and interpret spreadsheets, printed reports, and a dual terminal screen. Able and willing to use our telephone headsets. Neat and legible handwriting. Requirements Requires any Bachelors Degree. Category: Sales/Customer Service

Title: Marketing Communications Specialist IIILocation: BangaloreThe Marketing Communications Specialist is responsible for developing effective advertising campaigns that infuse the media program with innovation, while supporting the Marketing media strategy. This includes pursuing significant business opportunities and added-value programs via media partnerships.ACCOUNTABILITIES & ESSENTIAL FUNCTIONSIdentifies unique media buying opportunities. Makes decisions regarding spending levels and placement tactics with the supervision of the Marketing Manager.Monitors the media marketplace to stay abreast of trends, identifies opportunities and emerging issues and understands new technologies and consumer reaction.Develops best practices for media planning and buying process, competitive media analysis, medica cost and performance benchmarks, and media effectiveness. Sets and monitors media cost and performance benchmarks.Ensures strong negotiations resulting in breakthrough, efficient and effective media deals. Establishes and maintains effective relationships with internal and external contacts, always exhibiting excellent customer service.Provides administrative support to the Marketing Department and works closely with the regional Finance department.Coordinates collation of data from Marketing activities, creation, and maintenance of departments spreadsheet & PowerPoint Presentations.Coordinates and supports media PO creation or updates.Analysis of spreadsheets and other forms of data. Reporting analyzed data to department management daily, monthly, quarterly, and annually.Process purchase orders for departments and ensure that bills are coded accurately and delivered to the Finance department in a timely and prompt manner. Monthly bill reconciliation is also completed accurately and within the deadline.Collate and send the supplier banners for supplier approvals on time.Completes special projects and other duties as assigned, with quality results, while adhering to the timeline given by management.Answer calls and routes where required accordingly, always representing the company in a professional manner.Trustworthy with information and always maintains the utmost confidentiality.Always available to attend job-related training and willing to learn and develop new skills.SKILLS & CERTIFICATIONSExperience in handling expenses and an affinity with financial concepts would be a plus.Experience in implementing and processing high volumes of deadline-sensitive activities.Multi-tasking ability with detailed and thorough work.Excellent verbal and written language skills in English.Exhibits strong problem-solving, analytical, and organizational skills.Demonstrates a positive attitude toward self and others.Excellent verbal and non-verbal communication and telephone etiquette.Able to communicate with people at all levels, both inside PC experience in a Microsoft Windows environment, proficient with Microsoft Word, Excel, Access, and outside the organization.PowerPoint, Outlook, and other software. If interested, kindly share your resume to deepa.v@mouser.com with below details.Total Exp:Rel Exp:CTC:ECTC:Notice Period:RegardsDeepa

Title: Customer Service ManagerLocation: BangaloreCustomer Service Managers are responsible for managing, developing and evaluating daily customer service operations and staff to ensure service excellence and maximize new business opportunitiesACCOUNTABILITIES & ESSENTIAL FUNCTIONSEstablishes and maintains effective relationships with customers and suppliers. Resolves customer issues, identifies customer service trends, determines necessary improvements, and helps to implement change. Investigates and solves customers problems, which may be complex or longstanding concerns.Understands and can correctly work with multiple currencies, profit margins, markups, competitive pricing strategies, and other requirements regarding processing international orders.Expands product knowledge utilizing all available sources and keep current regarding industry trends, practices and news.Detailed and thorough in work habits with multi-tasking ability.Strong analytical, problem solving, negotiation, organizational and teaching skills.Accurate, thorough and produces timely reports. Supports and participates in company total quality process.Flexible to meet the changing needs of the business and willingness to take on new responsibilities and assignments.Valid driver's license, proof of insurance and good driving record.Available and willing to travel if needed, including internationally. Valid passport and other required documents for travel.Develops and maintains a productive work teams by hiring qualified personnel, training, and managing performance.Manages teams with integrity, ethical business practices, and in accordance with Mouser policies, procedures, and practices.Customarily and regularly directs the work of two or more full-time employees or their equivalent.Makes suggestions and recommendation for these employees regarding performance, including hiring, transfer, advancement, and termination.Manages daily operations to meet department and company objectives.Works with minimum supervision and makes independent judgments.Flexible to meet the changing needs of the business and willingness to take on new responsibilities and assignments.Initiates, establishes and maintains highly effective relationships with internal and external business contacts of various cultures, and at all levels.Extremely confidential and trustworthy.Demonstrates knowledge, experience and understanding of critical job function of the team and people management.Assists management with development of results-oriented strategies.Regular attendance at work is an essential part of the job. SKILLS & CERTIFICATIONSBilingual fluent verbal and written in local language and English. Additional languages may be required.Proficient typing and math skills including currency conversions and profit margins.Proficient with writing/creating reports, business correspondence, and presentations.Professional writing and presentation skills.Experience developing and maintaining productive work teams and providing ongoing performance management.Exhibits strong analytical, problem solving, negotiation, organizational, and teaching skills.PC experience in a Microsoft Windows environment, proficient with internet email, Microsoft Word, Excel, PowerPoint, Outlook and other software.Internet savvy and familiarity with E-Commerce. If interested, kindly share your resume to deepa.v@mouser.com with below details.Total Exp:Rel Exp:CTC :ECTC :Notice Period :

Hi , Greetings form Mouser Electronics We are looking Customer Accounts Representative for Night shift - Bangalore location About Mouser Electronics Inc.Mouser Electronics, part of the Berkshire Hathaway family of companies, was founded in 1964. We are a Top 10 Global Distributor of semiconductors and electronic components. Join our growing global team of 4000+ employees and be part of the success story! Our Job comes with competitive salaries & comprehensive benefits like enhanced medical benefits for Physical & Mental wellbeing, annual health check-up, life and accident insurance, education assistance, access to gym and indoor sports facilities, and a culture of appreciation through peer and performance-based recognition Title: Customer Accounts Representative Location: BangaloreCustomer Accounts Representatives are responsible for working closely with Customer Service Team as well as the corporate Customer Accounts Department in Texas, USA, and regional Customer Accounts Departments to provide customers with the best possible service and support.ACCOUNTABILITIES & ESSENTIAL FUNCTIONSPerforms order releases, new account set ups, credit investigations, and collection contacts. Provides credit information to customers within specified deadlines Provides company credit services via telephone, internet, email, mail, and fax. Meets specified credit department objectives Process credit applications requests from customers, perform credit search, offer customers with credit term and limit according to policy and procedure.Communicates with customers and other departments within Mouser to resolve account issues, pending orders, invoice discrepancies and customer accounts reconciliationsProcesses Service Orders Submit EDI and portal invoices to customers designated paths. Determines customer needs and plans. Makes suggestions and pursues customer accounts possibilities beyond customer-initiated requests Processes customer orders through credit processes to meet customer requirements, verifies customer orders are processed through credit correctly Works effectively with customers to collect outstanding accounts and communicates with appropriate personnel regarding potential and existing problem accounts Possesses & familiar with working knowledge of company policies, procedures, and systems. Understands and correctly works with multiple currencies.Ability to spend most of the time on the phone collecting past due invoicesAbility to clear the credit on accountsRecommends accounts for Final Demand Letter and Referrals Assist demonstration of daily work to new member during training Gratify and astonish customers with service excellence.Other duties as assigned.Core AccountabilitiesIf above job interested please share me updated profile along with below details Name:CTC:ECTC:Notice period :Available for night Shift (Yes/No):Regards, Poornachandra.K Email : Poornachandra.Babu@mouser.com

JOB DESCRIPTION Title: Quote Representative I Location: India Quote Representative will use all available resources and good judgment to provide resale pricing and lead-time for quotes to Mouser customers in a timely manner and will also be accountable for the on-time completion of customer BOM quotes. Quote Representative will be responsible for ensuring the highest quality results and data are provided on all quotes and Bills of Materials (BOMs) worked. ACCOUNTABILITIES & ESSENTIAL FUNCTIONS Contact Mouser s suppliers to obtain all purchasing information including cost and lead-time. Communicate requirements and interact effectively with suppliers, Sales, Products and other Mouser departments to efficiently complete daily tasks. Exhibits excellent time management and organizational skills to efficiently complete follow-up on quotes via the proper channel(s) within Mouser s required time. Posses strong analytical skills in order to analyze the impact of decisions before execution; must be detail-oriented and thorough in work habits with an ability to multi-task. Demonstrate the highest quality of customer service and effectively interact with all internal and external business contacts. Effectively formats and completes BOM Quotes using advanced Excel features and Mouser s proprietary BOM tool. Scrubs BOMs to capture more line items, and conducts BOM audits to ensure accuracy of results. Accurately document all transactions in the quote, both internal and with the supplier. Support the local/regional Customer Service teams and provide support for other regions/teams as required. Support and participate in the company total quality process; represent the company in a professional manner. Show a desire to learn all facets of the role as well as to continue to expand knowledge of the business and industry. Learn effective quoting skills to be able to produce quotes with minimal assistance. Possess the desire and ability to learn and understand profit margins, markups and competitive pricing. Possess the desire and ability to have strong analytical and part number identification skills. Trustworthy and maintain confidentiality. SKILLS & CERTIFICATIONS Exhibits potential for advancement to the next level Quote position. Exhibits working knowledge of purchasing, business marketing or sales. Proficient PC experience in a Microsoft Windows environment, Internet, Microsoft Word, Excel, Outlook and other software. Excellent verbal and non-verbal communications skills and etiquette. Interacts effectively with individuals and groups inside and outside the organization. Education and Experience: Requires any Bachelors degree. Category: Sales/Customer Service This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at anytime at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities.

Title: Information Services Delivery Vice President Location: India The Vice President of Information Services Delivery manages our multifunctional offshore team in support of corporate headquarters and in alignment with corporate goals. While most work requirements are generated through corporate teams, the VP manages the resources in Bengaluru and Pune to assure productivity and the continuous improvement of our capabilities in India. As a member of staff, the VP participates in strategy development and execution and guides the corporate office in terms of best practices in the Indian region. ACCOUNTABILITIES & ESSENTIAL FUNCTIONS Assures effective operations by managing communication between regions and setting high expectations. Works with India HR to hire positions aligned with corporate needs, and to surface personnel issues that may not be visible to remote management. Participates in daily and weekly meetings with global teams while representing the Information Services in India. Assures that management in India embodies the values of the Information Services team including Integrity, Accountability, and Mutual Respect. Collaborates and works closely with all Sr Staff and management within the India region, developing and helping to build a best-in-class organization for the company and staff in the region. Prioritizes objectives and implements strategies to achieve company initiatives and increase operational efficiency. Drives collaboration across the organization to identify needs and develop scalable solutions. Directly and indirectly manages staff to achieve company and department goals and enhance professional development. Stays aware of activities and changes in other departments with our India organization. Guides and directs the work of managers and above. Develops and maintains a productive work teams by hiring qualified personnel, training, and managing performance. Manages teams with integrity, ethical business practices, and in accordance with Mouser policies, procedures, and practices. Customarily and regularly directs the work of two or more full-time employees or their equivalent. Makes suggestions and recommendation for these employees regarding performance, including hiring, transfer, advancement, and termination. Works with minimum supervision and makes independent judgments. Flexible to meet the changing needs of the business and willingness to take on new responsibilities and assignments. Initiates, establishes, and maintains highly effective relationships with internal and external business contacts of various cultures, and at all levels. Extremely confidential and trustworthy. Demonstrates knowledge, experience and understanding of critical job functions of the team and people management. Regular attendance at work is an essential part of the job. SKILLS & CERTIFICATIONS Demonstrated leadership presence and maturity. Ability to execute. Sound judgement and ability to make good decisions in a fast-paced, dynamic setting. Strong interpersonal skills, relationship-building, and negotiating skills. Proactive, self-motivated and self-directing. Ability to interact effectively with and influence a wide range of employees including senior management. Experience managing diverse teams of 50 people or more. Experience or study in the fields of e-commerce or Information Technology. The ability to recognize great people and practices and to contribute to even greater achievement. EDUCATION & EXPERIENCE Bachelor s Degree is expected. Internal candidates: Minimum 7 years of management experience including, a minimum 3 years as an exceptional performing Mouser Director External candidates: Minimum 8 years management experience, including 4 years as a director or a higher-level management position. Exceptional references required. This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at anytime at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities.

General Responsibilities Assist with operational functions in the offshore location such as various work shifts, transportation requirements and considering local regulations etc. Ensures global Corporate Policies are implemented and maintains certain local policies related to the Mouser India Regional Hub where required. Prioritize and escalate problems to the appropriate management and vendors. Must be competent and knowledgeable in operations, policies, and procedures. Property Facility Management Maintain efficient office operations and ensure a safe working environment. Responsible for providing leadership and supervision of all aspects related to the facilities and facility services operations. Ensures all company assets on site are adequately protected, and all purchases for the management of the facilities are made in line with global and local policies approved, recorded, secured and accounted for according to procurement and storage policies. Accountable for all leases and service contracts, responsible to ensure high quality food service and local transportation services for the night shift employees and visitors. Managing any kind of outages ranging from network, electrical to any political or local unsettling in and around office area. Proactive communication with local and Corporate Management to ensure alignment of day-to-day facility services. Align closely with local leadership to support the operations of all office areas and teams represented all offices according to agreed requirements and service levels. Forecast and plan for space, capacity requirements based on information provided by all departments and organizations setup offshore. Evaluate, negotiate, and recommend external consultants, contractors, and vendors based on project needs using various methodologies for local technology, business, or facility projects. Procurement Manages local procurement function for assets, supplies and services, as an extension of Corporate Procurement Conduct assessments to identify and qualify vendors based on quality, cost, and reliability. Ensure all vendors and vendor services are contracted and managed in accordance with global procurement and compliance policies. Ensure all vendors are vetted and confirmed by the Finance Department and required number of quotes are procured for all services and purchases. Perform detailed cost analyses to identify optimal procurement options aligned with budget constraints and quality standards. Lead negotiations with suppliers to secure advantageous contract terms and conditions. Office Administration Manage admin- teams. Maintain efficient office operations and ensure a safe working environment. Comply with all company and Department Policies and Procedures. Manages teams with integrity, ethical business practices, and in accordance with Mouser policies, procedures, and practices. Performs miscellaneous job-related duties as assigned. SKILLS CERTIFICATIONS Strong knowledge and experience in property and facility management, including contract management for leases, maintenance and facility services. Good knowledge of office operations concepts, best practices and procedures in the context of a global organization. Experience in procurement operations with strong negotiation skills. Experience with IT asset management for a global organization. Knowledge of risk management concepts and controls for loss prevention. Flexible to meet the changing needs of the business and willingness to take on new responsibilities and assignments. Possesses good interpersonal communication skills. Works with minimum supervision and makes independent judgments only when needed. Proactive and highly effective written and verbal communication. Ability to work on multiple assignments and effectively manage time and priorities of staff. Very good organization and project management skills. Possesses strong leadership skills. Knowledge of risk/loss control and prevention through maintenance. Ability to establish and maintains highly effective relationships with internal and external business contacts of various cultures, and at all levels. Flexible to meet the changing needs of the business and willingness to take on new responsibilities and assignments. Maintains highly effective relationships with internal and external business contacts of various cultures, and at all levels. High level of personal integrity and ethical standards EDUCATION EXPERIENCE Bachelor s degree in business management, Information Technology or related fields. Minimum of 15 years prior work experience in a relevant field, with a minimum of 5 years in a Global offshore office management function. Internal candidates: Minimum 5 years as a highly effective member of management team member and responsible for procurement, facility services and office operations. .

Customer Service Assistant Location: SB Road ,Pune IndiaThe Customer Service Assistant is responsible for supporting department objectives by entering and retrieving data through custom or other software to provide optimal customer experience, and supporting customer service initiatives.ACCOUNTABILITIES & ESSENTIAL FUNCTIONSPerforms data entry accurately and efficiently using various computer programs, word processing, spreadsheet, or database commands; formats material as required.Proofs material entered and generates data reports as required; reviews discrepancies in data received, requests clarification or advises supervisor of issues related to data, to verify customer requests are processed correctly.Files, keeps records, and prepares/transmits/sorts/distributes faxes, mail, e-mail, and reports as needed.Promotes and maintains high standards of quality and service excellenceProcesses work in a timely manner and meets daily productivity objectives; displays a sense of urgency while achieving quality and productivity goalsUnderstands and is able to correctly work with multiple currencies and other requirements with regard to processing international orders.Effective time management and planning/organizing skills.Self-motivated and results oriented.Effective interaction with individuals and groups both inside and outside of the organization and works effectively as a team contributor on all assignments.Maintains a high level of commitment to achieve goals.Effective performance independently or as part of a team.Strong analytical, problem solving and negotiation skills, and analyzes the impact of decisions before execution.Supports local Customer Service teams, and provides support for other teams when needed.Provides Chat support as required, local language plus other required languages.Regular attendance at work is an essential part of the job.Adapts to changing situations and restructures tasks and priorities as changes occur within the business and organization.Works well under the pressure of deadlines.Supports and participates in the company's total quality and customer service expectations.Trustworthy and maintains confidentiality.Other duties as assigned.Exhibits the desire to provide excellent service, carry out correspondences in a professional and courteous manner, and interact directly with customers as needed.Exhibits desire and ability to advanceSKILLS & CERTIFICATIONSProfessional verbal and written communication in local language (minimum), including in a telephone environment. Additional languages may be required.Fluent reading and writing in English.Ability to type data for long periods of time.Proficient typing and math.PC experience in a Microsoft Windows environment, proficient with internet, Microsoft Word, Excel, Outlook, and other software.Ability to use, read, and interpret spreadsheets, printed reports, and a dual terminal screen.Able and willing to use our telephone headsets.Neat and legible handwriting.REQUIREMENTSRequires any Bachelor's degree.

SCOPEThe Developer is responsible for multiple web and back office applications written on .NET development platforms. Analyzes, designs, codes, debugs, assists in testing and documents software. Participates in all phases of the software development life cycle and is responsible for new and existing applications. Demonstrates advanced skills and proficient at working with complex features / tools / techniques adhering to Mouser standards. Understands the requirements and be able to translate them into business / technical solutions. Responds quickly to issues brought by internal and external customers.ACCOUNTABILITIES & ESSENTIAL FUNCTIONSEvaluates new or modified software programs based on user requests and produces a draft of technical specifications including a high level estimate of time to completeDesigns, develops, tests and implements complex applications using C#, ASP.NET, MVC, JavaScript, .Net Framework, Web Forms, SQL Server 2012/2016, Visual Studio 2015/2017, TFS, CSS, JQuery, Bootstrap, XML, JSON, AJAX and other related web technologiesRequires thorough understanding of web-based Microsoft technologiesRequires advanced knowledge of database design, writing SQL, T-SQL scripts and stored procedures in SQL ServerDesigns and Develops applications for use in a multiplatform environment supporting our globalization with great scalability and efficiencyDesigns, and develops scalable, efficient, secure software providing technical solutions to business and system problems and needsTranslates architecture roadmaps into reality based on latest technologies, techniques to improve system and software performance, while tracking market trendsProvides technical recommendations to improve the product.Supports QA analysis and testing of feature and integration testingEnsures the best possible performance, quality, and responsiveness of applicationsRequires excellent communication skills and be a team player and works closely with business analysts, designers, architects, other developers and quality analystsRequires good understanding of Agile Application Development & Scrum methodologiesExperience with creating and maintaining software for use in global environments in support of multiple locations around the globe, including currencies, languages, and time zonesAwareness of need to understand and follow compliance of international regulations regarding but not limited to: GDPR, PII, and ADASKILLSThorough knowledge of:.Net Framework 4.5+ASP.NET MVCWeb API/WCF/REST Web ServicesSQL Server 2012/2016Visual Studio 2015/2017Team Foundation Server (TFS)Preferred Experience with:Source Code Control (SCC) appsStrong analytical and problem-solving skills Strong team-oriented interpersonal and communication skills Self-starter and able to find issues, offer solution options, and implement agreed upon resolution with limited direction and oversight.CERTIFICATIONSPreferred:Microsoft Certified Solutions Associate (MCSA): Web ApplicationsIf interested, kindly share your resume to deepa.v@mouser.com.

ACCOUNTABILITIES ESSENTIAL FUNCTIONS Performs data entry accurately and efficiently using various computer programs, word processing, spreadsheet, or database commands; formats material as required. Proofs material entered and generates data reports as required; reviews discrepancies in data received, requests clarification or advises supervisor of issues related to data, to verify customer requests are processed correctly. Files, keeps records, and prepares / transmits / sorts / distributes faxes, mail, e-mail, and reports as needed. Promotes and maintains high standards of quality and service excellence Processes work in a timely manner and meets daily productivity objectives; displays a sense of urgency while achieving quality and productivity goals Understands and is able to correctly work with multiple currencies and other requirements with regard to processing international orders. Effective time management and planning/organizing skills. Self-motivated and results oriented. Effective interaction with individuals and groups both inside and outside of the organization and works effectively as a team contributor on all assignments. Maintains a high level of commitment to achieve goals. Effective performance independently or as part of a team. Strong analytical, problem solving and negotiation skills, and analyzes the impact of decisions before execution. Supports local Customer Service teams, and provides support for other teams when needed. Provides Chat support as required, local language plus other required languages. Regular attendance at work is an essential part of the job. Adapts to changing situations and restructures tasks and priorities as changes occur within the business and organization. Works well under the pressure of deadlines. Supports and participates in the companys total quality and customer service expectations. Trustworthy and maintains confidentiality. Other duties as assigned. Exhibits the desire to provide excellent service, carry out correspondences in a professional and courteous manner, and interact directly with customers as needed. Exhibits desire and ability to advance SKILLS CERTIFICATIONS Professional verbal and written communication in local language (minimum), including in a telephone environment. Additional languages may be required. Fluent reading and writing in English. Ability to type data for long periods of time. Proficient typing and math. PC experience in a Microsoft Windows environment, proficient with internet, Microsoft Word, Excel, Outlook, and other software. Ability to use, read, and interpret spreadsheets, printed reports, and a dual terminal screen. Able and willing to use our telephone headsets. Neat and legible handwriting. REQUIREMENTS Requires any Bachelors degree.

ACCOUNTABILITIES ESSENTIAL FUNCTIONS: Performs data entry accurately and efficiently using various computer programs, word processing, spreadsheet, or database commands; formats material as required. Proofs material entered and generates data reports as required; reviews discrepancies in data received, requests clarification or advises supervisor of issues related to data, to verify customer requests are processed correctly. Files, keeps records, and prepares / transmits / sorts / distributes faxes, mail, e-mail, and reports as needed. Promotes and maintains high standards of quality and service excellence Processes work in a timely manner and meets daily productivity objectives; displays a sense of urgency while achieving quality and productivity goals Understands and is able to correctly work with multiple currencies and other requirements with regard to processing international orders. Effective time management and planning/organizing skills. Self-motivated and results oriented. Effective interaction with individuals and groups both inside and outside of the organization and works effectively as a team contributor on all assignments. Maintains a high level of commitment to achieve goals. Effective performance independently or as part of a team. Strong analytical, problem solving and negotiation skills, and analyzes the impact of decisions before execution. Supports local Customer Service teams, and provides support for other teams when needed. Provides Chat support as required, local language plus other required languages. Regular attendance at work is an essential part of the job. Adapts to changing situations and restructures tasks and priorities as changes occur within the business and organization. Works well under the pressure of deadlines. Supports and participates in the companys total quality and customer service expectations. Trustworthy and maintains confidentiality. Other duties as assigned. Exhibits the desire to provide excellent service, carry out correspondences in a professional and courteous manner, and interact directly with customers as needed. Exhibits desire and ability to advance SKILLS CERTIFICATIONS Professional verbal and written communication in local language (minimum), including in a telephone environment. Additional languages may be required. Fluent reading and writing in English. Ability to type data for long periods of time. Proficient typing and math. PC experience in a Microsoft Windows environment, proficient with internet, Microsoft Word, Excel, Outlook, and other software. Ability to use, read, and interpret spreadsheets, printed reports, and a dual terminal screen. Able and willing to use our telephone headsets. Neat and legible handwriting. REQUIREMENTS Requires any Bachelors degree.