At Mr. Cooper Group, You Make the Dream Possible. Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers. Join us and make the dream of home ownership possible! 1)Code Review Validation: Analyze, review, and validate code to ensure standards and project requirements. 2)Testing Debugging: Needs to perform regression testing to identify and fix defects. 3)Maintain detailed validation reports, test cases and logs to track code performance. 4)Ensure code adheres to security, performance, and coding guidelines. 5)Need to work closely with developers ,QA engineers to resolve issues and improve code quality. 6)Identify potential risk in code validation and suggest corrective actions. 7)Maintain validation plans, traceability matrices, test reports and documents. Mr. Cooper Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran. EOE/M/F/D/V Job Requisition ID:023622 Job Category:Information Technology Primary Location City:Chennai Primary Location Region:Tamil Nadu Primary Location Postal Code:600089 Primary Location Country:India Additional Posting Location(s):NSM_Bangalore

At Mr. Cooper Group, You Make the Dream Possible. Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers. Join us and make the dream of home ownership possible! 3+ or 4+ years DBA experience with Microsoft SQL Server 2016 and above in a production environment 24 x 7 Support, Monitoring, Maintenance and Administration of production, QA and Dev SQL environments and familiar with change request process. In-depth knowledge on SQL server architecture and database concepts. Strong experience in database backup and recovery. Strong hands on in managing database security. Ability to manage all DB maintenance plan activities including backups, indexing, integrity and consistency checks, etc. Ability to proactively identify, troubleshoot and resolve live database systems issues Experience with configuring, implementing and supporting transactional replication and SQL clustering Knowledge on configuring, implementing and supporting large high availability SQL Server environments, including experience with log shipping, and database mirroring Hands on experience with TSQL writing Basic experience in understanding of query execution plans, Query Tuning and Performance Tuning Knowledge of disaster recovery principles and practices, including planning, testing, backup/restore Strong communication and written skills. Develops, implements, administers, and maintains policies and procedures for ensuring the security and integrity of the company database. Implements data models, database designs, data access and table maintenance codes. Resolves database performance and capacity issues, and replication and other distributed data issues. Mr. Cooper Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran. EOE/M/F/D/V Job Requisition ID:023515 Job Category:Information Technology Primary Location City:Chennai Primary Location Region:Tamil Nadu Primary Location Postal Code:600089 Primary Location Country:India Additional Posting Location(s):

At Mr. Cooper Group, You Make the Dream Possible. Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers. Join us and make the dream of home ownership possible! Mandatory skills: 8-10 yrs. of experience in Java/J2EE or NodeJs or PythonStrong hands-on experience in SpringBoot/NodeJS, REST API, ReactJS Experience in SQL ServerExperience in Entity Framework Plus, skills: Experience in KubernetesExperience in APM/Apigee tools, Docker, Splunk, Newrelic Logging frameworksExperience in Unit Testing Other skills: Experience in Agile working modelAbility to communicate clearly and concisely, both orally and in writingMust be comfortable expressing opinions, but also open to receiving constructive feedback.Ability to manage multiple deliveries on-time as a well priorities tasks accordinglyDemonstrated team player and problem-solver attitude Mr. Cooper Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran. EOE/M/F/D/V Job Requisition ID:023615 Job Category:Information Technology Primary Location City:Chennai Primary Location Region:Tamil Nadu Primary Location Postal Code:600089 Primary Location Country:India Additional Posting Location(s):

At Mr. Cooper Group, You Make the Dream Possible. Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers. Join us and make the dream of home ownership possible! Role Overview: Senior .NET Engineer with 4 + years of experience in developing Microsoft technologies. Strong background in web development and Azure cloud , a deep understanding of security vulnerabilities, and a commitment to maintaining code review standards. Must Have - Technical Skills: Should have 4+ years of experience in developing applications using Microsoft technologies. Expert knowledge of C#, .NET platform, MS SQL , JavaScript and/or jQuery, HTML/DOM/CSS Extensive work experience in web application development ( Asp.Net ) and strong in Web Technologies . Experience in building background services. Passion towards learning and leveraging new technologies . Solid understanding of software design patterns. Awareness of Web App Security vulnerabilities and address security vulnerabilities and concerns in the code . Knowledge in Azure cloud and Kubernetes. Responsibilities: Analysis, Design, Development, Dev Testing, Unit Testing, and execution with coding standard. Must be able to deliver to deadlines, with suitable quality, not allowing impediments to delay delivery. Must be able to work on their own initiative, proactively seeking information and resolutions to issues. Can rapidly absorb new technical information and apply it effectively. Highly flexible, and willingness to work out of hours. A good team player capable of delivering results as part of a team spanning multiple sites. Attending Project meetings and status calls with On Shore and Offshore teams . Accountable for quality of deliveries coming out of the team. Be the primary advocate for security in the development process. Identify and address security vulnerabilities and concerns in the codebase. Mr. Cooper Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran. EOE/M/F/D/V Job Requisition ID:023578 Job Category:Information Technology Primary Location City:Chennai Primary Location Region:Tamil Nadu Primary Location Postal Code:600089 Primary Location Country:India Additional Posting Location(s):

At Mr. Cooper Group, You Make the Dream Possible. Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers. Join us and make the dream of home ownership possible! Job Description: We are looking for a Business Analyst Scrum Master who will take on dual responsibilities, acting as both a Business Analyst and a Scrum Master, to ensure the smooth execution of projects using Agile methodologies. This role will require you to collaborate closely with stakeholders, define business requirements, and facilitate the Scrum process to ensure team effectiveness and delivery. Key Responsibilities: Business Analyst Responsibilities: Stakeholder Communication: Act as the primary point of contact between business stakeholders and the development team to gather requirements, clarify needs, and ensure alignment with project goals. Requirements Gathering: Elicit, document, and validate business requirements, use cases, and user stories to ensure the development team has clear and actionable goals. Process Mapping Analysis: Analyze business processes, identify areas for improvement, and help design solutions that meet business needs. User Stories Backlog Management: Write and maintain well-defined user stories with acceptance criteria, and work closely with the Product Owner to prioritize the product backlog. Business Solutions Reporting: Assist in identifying business problems and recommend solutions, and provide regular updates and reports to stakeholders on project progress. Scrum Master Responsibilities: Facilitating Scrum Ceremonies: Organize and facilitate all Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives. Agile Coaching: Guide and coach the Scrum team on Agile practices, ensuring adherence to the Scrum framework, and help remove any impediments that hinder the teams progress. Team Support Motivation: Promote a collaborative and self-organizing team culture, focusing on delivering high-quality work and continuous improvement. Impediment Removal: Proactively identify and remove obstacles that prevent the team from achieving their sprint goals. Sprint Release Planning: Support the team and Product Owner in sprint planning and release planning activities, ensuring that the scope is well-defined and achievable. Skills and Qualifications: Experience: 3+ years in a combined Scrum Master and Business Analyst role or related positions. Agile Scrum Knowledge: Strong understanding of Scrum and Agile principles, with hands-on experience in implementing Agile methodologies. Business Analysis Skills: Ability to gather, analyze, and document business requirements, user stories, and workflows. Communication: Excellent verbal and written communication skills for interacting with stakeholders, team members, and management. Problem Solving: Strong analytical and problem-solving skills with the ability to think critically and adapt in fast-paced environments. Team Leadership: Experience in leading and motivating cross-functional teams. Certifications: Certified Scrum Master (CSM) or equivalent certification is preferred; Certified Business Analysis Professional (CBAP) or similar is a plus. Preferred Qualifications: Experience with Agile project management tools (e.g., Jira, Confluence, Trello). Familiarity with Lean and Kanban methodologies. Experience in facilitating cross-functional collaboration and managing stakeholder expectations. Job Requisition ID: 023561 Job Category: Information Technology Primary Location City: Chennai Primary Location Region: Tamil Nadu Primary Location Postal Code: 600089 Primary Location Country: India Additional Posting Location(s):

At Mr. Cooper Group, You Make the Dream Possible. Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers. Join us and make the dream of home ownership possible! Job Description: The Manager, Data Engineering will lead a team of data engineers responsible for designing, developing, and maintaining robust data systems and pipelines. This role is critical for ensuring the smooth collection, transformation, and storage of data, making it easily accessible for analytics and decision-making across the organization. The Manager will collaborate closely with data scientists, analysts, and other stakeholders to ensure that the data infrastructure meets business needs and is scalable, reliable, and efficient. Key Responsibilities: Team Leadership: Manage, mentor, and guide a team of data engineers, ensuring their professional development and optimizing team performance. Data Infrastructure Management: Oversee the design, development, and maintenance of data pipelines, ensuring that data is collected, cleaned, and stored efficiently. Collaboration: Work closely with data scientists, analysts, and other departments to ensure the data infrastructure supports organizational goals and provides reliable data for business decisions. Process Improvement: Continuously evaluate and improve data processes, ensuring scalability, performance, and reliability of data systems. Data Governance: Ensure data quality, integrity, and security standards are met, and collaborate with stakeholders to enforce best practices in data management. Technology Selection: Evaluate and implement new tools, technologies, and best practices to improve the efficiency of data engineering processes. Project Management: Lead and manage data engineering projects, ensuring they are delivered on time and within scope. Skills and Qualifications: Experience: 5+ years of experience in data engineering, with at least 2 years in a managerial or leadership role. Technical Expertise: Strong knowledge of data engineering concepts, including data warehousing, ETL processes, and data pipeline design. Proficiency in SQL, Python, and other data engineering tools. Leadership Skills: Proven ability to lead and motivate a team of engineers while managing cross-functional collaborations. Problem-Solving: Strong analytical and troubleshooting skills to address complex data-related challenges. Communication: Excellent verbal and written communication skills to effectively interact with technical and non-technical stakeholders. Data Architecture: Experience with designing scalable, high-performance data systems and understanding cloud platforms such as AWS, Google Cloud, or Azure is a plus. Preferred Qualifications: Familiarity with Big Data technologies like Hadoop, Spark, or similar frameworks. Experience with data modeling, data warehousing, and data governance best practices. Knowledge of machine learning concepts and integration with data pipelines is a plus. Job Requisition ID: 023563 Job Category: Information Technology Primary Location City: Chennai Primary Location Region: Tamil Nadu Primary Location Postal Code: 600089 Primary Location Country: India Additional Posting Location(s):

Join us and make the dream of home ownership possible! The Lead QA will be responsible for overseeing the entire quality assurance process for software products, ensuring they meet high standards of quality and functionality. This role involves leading the QA team, developing test plans, executing test cases, identifying defects, and ensuring a smooth testing process throughout the development cycle. The Lead QA will collaborate with developers, product managers, and other stakeholders to improve product quality, reduce bugs, and deliver a seamless user experience. Key Responsibilities: Team Leadership: Lead and mentor the QA team, ensuring that they are equipped with the necessary tools and knowledge to perform efficient testing. Test Strategy Planning: Develop and implement test strategies, plans, and schedules to ensure complete coverage of product features. Test Execution Automation: Oversee manual and automated testing processes, ensuring the right balance between both approaches for optimal efficiency and thoroughness. Defect Identification Reporting: Identify, document, and track defects and issues, working closely with the development team to ensure timely resolution. Collaboration: Work closely with developers, product managers, and other stakeholders to ensure alignment on testing requirements and quality expectations. Continuous Improvement: Identify opportunities for process improvement and implement best practices for testing and QA processes. Documentation: Maintain comprehensive test documentation, including test cases, results, and defect reports, to ensure transparency and traceability. Quality Advocacy: Champion quality throughout the development lifecycle, ensuring that quality standards are met and promoting a culture of continuous improvement. Skills and Qualifications: Experience: 5+ years of experience in quality assurance, with at least 2 years in a lead or senior QA role. Technical Skills: Strong knowledge of QA methodologies, tools, and best practices. Experience with test automation tools (e.g., Selenium, TestNG, or similar) is a plus. Leadership Skills: Proven ability to lead and mentor a team, providing guidance and support to ensure high performance. Problem-Solving: Strong analytical and problem-solving skills, with the ability to identify and resolve issues efficiently. Communication: Excellent verbal and written communication skills, with the ability to interact with team members and stakeholders at all levels. Attention to Detail: Exceptional attention to detail and the ability to identify even the smallest defects or issues in complex systems. Preferred Qualifications: Experience with Agile development processes. Familiarity with version control systems (e.g., Git) and CI/CD pipelines. Experience in performance testing and security testing is a plus.

At Mr. Cooper Group, You Make the Dream Possible. Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers. Join us and make the dream of home ownership possible! Develop and maintain ETL processes. Support data infrastructure and pipelines. Collaborate with senior engineers on data projects. Ensure data quality and perform data validation. Assist in performance tuning and optimization. Job Requisition ID: 023556 Job Category: Information Technology Primary Location City: Chennai Primary Location Region: Tamil Nadu Primary Location Postal Code: 600089 Primary Location Country: India Additional Posting Location(s):

At Mr. Cooper Group, You Make the Dream Possible. Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers. Join us and make the dream of home ownership possible! Assist performing comprehensive security risk assessments, focusing on Security and IT. Lead efforts to continually identify IT and Security risk management and mitigation strategies. Collaborate closely with cross-functional teams and lines of business to ensure IT and security risks and issues are effectively remediated. Maintain risk registers, metrics reports, and other IT and Security risk management documentation. Identify, track, and report on security-related KRIs (Key Risk Indicators), providing actionable insights to leadership at all levels. Lead efforts to align with stakeholders at all levels to ensure a comprehensive IT and Security risk management approach. Develop and maintain comprehensive IT and Security risk management procedures, reports, and documentation. Support security framework maturity efforts, such has process improvements. Lead initiatives that enhance cyber risk reduction across the organization. Stay up to date on the latest security risks and threats, risk management trends, and industry best practices. Mr. Cooper Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran. EOE/M/F/D/V Job Requisition ID:023674 Job Category:Information Technology Primary Location City:Chennai Primary Location Region:Tamil Nadu Primary Location Postal Code:600089 Primary Location Country:India Additional Posting Location(s):Off Shore -- Bangalore, India

At Mr. Cooper Group, You Make the Dream Possible. Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers. Join us and make the dream of home ownership possible! The Investor Services group is responsible for timely and accurate completion of reporting, remitting, and reconciling for assigned GSE and PLS investors. This includes activities relating to loan acquisitions, services releases, corporate and P&I Advance analysis. Job Functions include performing: Root cause analysis of exception reports during the reporting cycle in order to make required data corrections Deep-dive analysis of cash outages, identify the accurate reason and collaborate with the appropriate stakeholder to clear the cash outage For more information about the team and its functions visit: https: / / connect.mrcooper.com / sites / investor-services / SitePage / 32238 / investor-services Job competencies: Communication: Excellent verbal and written communication skills that are used to communicate with investors and other internal business teams Planning and Organizing: Gives suggestions on how to improve processes or create efficiencies; Conducts daily activities in a planned, organized fashion, and deals with change effectively and able to adapt rapidly Experience and Skills required: Intermediate to Expert in Microsoft Excel Knowledge of LSAMS, SQL various Agency Applications is an added advantage Job Requisition ID: 023588 Job Category: Servicing Primary Location City: Chennai Primary Location Region: Tamil Nadu Primary Location Postal Code: 600089 Primary Location Country: India Additional Posting Location(s): NSM_Bangalore

Responsible for the management and development of new projects once data collection, research and analysis are executed. Duties include active research to design new projects and to prepare and present new ideas to improve current processes which impact the business. Information collection is also a part of the job with the need to analyze statistical data, market trends and legislation relevant to projects.

Responsibilities Handle customer inquiries and provide accurate information through inbound voice channels and / or chat. Resolve customer issues efficiently and effectively while maintaining high levels of customer satisfaction. Document and update customer records based on interactions. Collaborate with team members to meet and exceed performance goals and targets. Follow communication procedures, guidelines, and policies. Stay updated with product knowledge and industry standards to provide knowledgeable responses to customers. Participate in training sessions and team meetings. Requirements 0-2 years of experience in international voice role. Experience in the mortgage industry is preferred but not mandatory. Willingness to work night shifts and rotational shifts. Willingness to work in scheduled environment. Comfortable with a work-from-office arrangement. Strong team player with excellent interpersonal skills. Effective communication skills, both written and verbal. Ability to handle high-pressure situations and manage multiple tasks simultaneously. Basic computer skills and familiarity with CRM systems and contact center software. Strong problem-solving abilities and attention to detail. Customer-focused mindset with a commitment to providing high-quality service. Preferred Qualifications BCom / BBA, BSC, BA degree or equivalent. Not B.tech or MBA Previous customer service experience in a contact center environment preferred, but not mandatory. Knowledge of mortgage industry terminology and processes preferred, but not mandatory.

Responsibilities Handle customer inquiries and provide accurate information through chat and inbound voice channels. Resolve customer issues efficiently and effectively while maintaining high levels of customer satisfaction. Document and update customer records based on interactions. Collaborate with team members to meet and exceed performance goals and targets. Follow communication procedures, guidelines, and policies. Stay updated with product knowledge and industry standards to provide knowledgeable responses to customers. Participate in training sessions and team meetings. Requirements 0-2 years of experience in international voice or chat processes. Must be open to work in Voice process Experience in the mortgage industry is preferred but not mandatory. Willingness to work night shifts and rotational shifts. Willingness to work in scheduled environment. Comfortable with a work-from-office arrangement. Strong team player with excellent interpersonal skills. Effective communication skills, both written and verbal. Ability to handle high-pressure situations and manage multiple tasks simultaneously. Basic computer skills and familiarity with CRM systems and contact center software. Strong problem-solving abilities and attention to detail. Customer-focused mindset with a commitment to providing high-quality service. Preferred Qualifications BCom / BBA, BSC, BA degree or equivalent. Not B.tech or MBA Previous customer service experience in a contact center environment preferred, but not mandatory. Knowledge of mortgage industry terminology and processes preferred, but not mandatory.

At Mr. Cooper Group, You Make the Dream Possible. Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers. Join us and make the dream of home ownership possible! Analyze and document business requirements and processes related to product management.Assist in the development and implementation of business strategies aimed at achieving business goals.Contribute to the development of key performance metrics and indicators.Collaborate with cross-functional teams to support feature development. Mr. Cooper Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran. EOE/M/F/D/V Job Requisition ID:023646 Job Category:Information Technology Primary Location City:Chennai Primary Location Region:Tamil Nadu Primary Location Postal Code:600089 Primary Location Country:India Additional Posting Location(s):NSM_Bangalore