Overview This is an Senior Financial Accountant role focused on supporting the recognition and accounting for RS revenue for the client partnership team. The role reports directly to the Team Leader APAC and will work closely with the Manager Business Performance Analysis Revenue, based in Australia. This role will have primary ownership of the relationship with the Manager Business Performance Analysis Revenue. The role will work closely with this role to ensure that revenue is booked efficiently and accurately and has taken into consideration the appropriate accounting treatment. The success of this role will require the individual to understand the RS revenue cycle to ensure revenue is booked appropriately and opportunities for improving efficiency are identified and implemented. The successful individual will need to be able to work well across borders, within the broader India and Australian teams and have a focus on process improvement. Key Accountabilities and main responsibilities Strategic Focus Support the Manager BPA Revenue, ensuring revenue is well understood to ensure it is appropriately recognised. Able to look at ways to improve the efficiency of the process from both a booking perspective and appropriate use of accounts to support easy ledger based analysis. Able to report monthly results and provide business partners with valuable analysis and insights. Able to adapt when processes change. Operational Management Responsible for monthly booking of actuals. Ensure adherence to monthly reporting timelines. Prepare the analysis and reporting of actuals for the Manager BPA Revenue. Ensure different revenue types are understood and booked to the correct accounts. Maintain and ensure compliance with JSOX. Ensure process are improved and automated wherever possible. Ensure processes are adapted when revenue types change or upstream processes are changed. Contribute to the broader Financial Control RS responsibilities (i.e. JSOX and reconciliations). People Leadership Demonstrate strong self-leadership by showing initiative and demonstrating professional behaviours. Work collaboratively with broader finance team members and across the business. Actively contribute to the broader teams knowledge and capability. Governance Risk Ensure full adherence to legal and regulatory requirements and the good conduct of the businesses, maintaining ongoing compliance and upholding the reputation of MUFG Retirement Solutions. Achievement of business objectives and the maintenance of ongoing regulatory compliance. The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience Personal Attributes Experience 6+ years experience working in finance roles preferably MNCs, ideally with some exposure to business partnering role. ACA, ACCA or CIMA qualified. A strong understanding of accounting principles and procedures. Strong technical finance skills. Ability to participate in re-engineering. Should have exposure of working on ERP Software. Strong numerical and excel skills. Personal Attributes Self-motivated, organised with a "can do" attitude. Strategic and agile thinker. Ability to work with and influence senior stakeholders. Strong attention to detail and analytical skills. An ability to have a sound understanding of business and financial issues. Able to navigate problems and ambiguity. Delivery focused. Builds trust and is highly collaborative. Good communications skills and an ability to manage and develop internal and external relationships. Willing to work in Australian shift if required. Comfortable working in a large multi-currency global organisation. Ability to manage internal business stakeholders.

Overview To provide investment operations support to Fund Operations boutique fund managers covering a range of portfolio administration functions namely valuations, corporate actions, cash forecasting, performance reporting, trade settlement management, cash movements, broker and custodian liaison, and relationship management. The role covers a range functions working on managed funds, private equity funds and listed investment companies. Investment types covers both domestic and international types including Equities, Futures, Options, FX, Currency forwards, Swaps, Fixed Income, and Managed Funds. Key Accountabilities and main responsibilities Strategic Focus Provide support in the onboarding of new clients and ensuring the effective and timely implementation of client change requests Contribute to project work to improve service quality e.g. system implementations, automation Build and maintain effective relationships with stakeholders such as wholesale and retail clients, custodians, fund managers and brokers Regularly review processes and procedures with a view to implementing efficiency and accuracy improvements Operational Management Accurately prepare and review unit prices for managed investment funds, private equity funds and listed investment companies Produce and review Gross Asset Value (GAV) and Net Asset Value (NAV) including unit pricing calculation for NAV Reconcile cash records, positions and trades to the custodian/ PB Update portfolio system relating to investment trades, settlements, corporate actions, income receipts and cash movements Prepare periodic reports to fund managers, their clients, and asset consultants Ensure timely delivery of various reporting requirements to fund managers Preparation of reconciled month end portfolios for accountants to complete unit pricing Preparation of periodic reports to fund managers, their clients, and asset consultants Update portfolio system relating to investment trades, settlements, corporate actions, income receipts and cash movements People Leadership Partner effectively with cross functional teams, including Australian teams, ensuring clear communication and knowledge sharing Provide support, review and preparation of Investment Operations daily deliverables Collaborate closely with the team and the broader organisation to achieve shared goals, treating all colleagues and clients as valued partners Governance Risk Ongoing monitoring and improvement of risk and compliance controls. Post trade compliance monitoring Adopt a risk management culture, and effectively limit risk exposure to MUFG Corporate Markets with strategies to mitigate risk The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience Personal Attributes 2+ years registry experience in a custody, fund administrator or fund manager environment within a high volume, client focused working environment Tertiary degree in relevant field such as Finance, Accounting or Commerce is required Strong technical knowledge in financial markets including investment products, markets and securities Process expert knowledge in the investment process and trading instruments across various asset classes Comprehensive understanding of performance measurement, attribution analysis, and risk assessment models for evaluating investment outcomes. Skilled in problem solving and implementing practical solutions Proactively responds and adapts to change - supports and influences strategies to enable business transformation and enhancement Excellent written verbal communication to engage with people at all levels of the organisation and build strong relationships and trust with clients and internal stakeholders Excellent organization skill - ability to multi-task in a high-pressure environment Attention to detail - ensures accuracy and efficiency of daily tasks and high personal standards in all work areas Takes ownership and pride of quality of work delivered to ensure exceptional client focussed approach

Overview To ensure creditor accounts are paid and reconciled in a timely manner. Key Accountabilities and main responsibilities Strategic Focus Participate in process improvement Operational Management Data entry Creditors reconciliation Creditors maintenance and liaison Coding of invoices - check and assist business units EFT set up and transfer Staff Claim process and payment Cheque run Cheque mailing and distribution Bank Reconciliation and follow up of outstanding items Petty Cash Reconciliation Preparing monthly accruals General office duties Month end accruals for non-paid invoices Other Ad-hoc duties Governance Risk Ensure adhere to the MUFG policies and to follow this in all the activities performed Experience Personal Attributes 1 Year or more experience in a similar role Reconciliation skills General office skills Building and maintaining relationship with internal external parties Self-starter Communicative Team player An owner of issues Strong numerical skills Basic accounting knowledge Well-developed written and oral communication skills Quick learner Ability to meet deadlines Enthusiastic

Overview This role will provide general administrative support to a department or group of professionals, ensuring the accurate and timely processing of transactions within agreed service standards. Key Accountabilities and Main Responsibilities Accurately process, record, review and complete various administrative operations in a timely manner including but not limited to phone calls, correspondence, administrative functions and emails Maintain and update relevant systems and data bases, participating in pre and post system testing for enhancements as required Ensure compliance and adhere to all legislative, procedural, industry, financial and client specific procedures, where relevant, to minimise risk and escalate non-adherence Escalate and investigate queries, complaints, risks and issues promptly and communicate effectively with internal and external stakeholders to resolve enquiries Suggest and identify process improvements that positively impact efficiencies, quality standards and customer experience across the business Participate as a positive member of the team and maintain good working relationships with colleagues, including cooperating with others to achieve the team s goals, providing support and assisting other teams across the business as required Complete mandatory training by the required due date and participate in training relating to changes in procedures, company policy, values, cross skilling and updates to tools and systems used by the business Provide superior service, ensuring service and quality standards are met and to minimise re-work Complete adjustments and investigations as appropriate and as instructed Experience Personal Attributes Good knowledge of Microsoft Office and other software packages Customer focused with the ability to collaborate with others to achieve desired outcomes Effective communication skills, both written and verbal Excellent attention to detail Prioritisation and time management skills, demonstrating flexibility and ability to work autonomously Demonstrates good teamwork ethic, showing willingness to assist peers and take on additional tasks Able to maintain a high degree of accuracy and attention to detail Actively seeks out self-improvement, professional development opportunities and feedback Ability to work to tight deadlines and follow process Basic understanding of relevant industry knowledge and commercial impacts Takes ownership of role, responsibilities and impact on the wider team RG146 desirable Tertiary qualification in a relevant field desirable

Overview Ensure accurate and timely processing of transactions within agreed service standards. To work under the supervision of the Team Leader and perform administrative tasks. Key Accountabilities and main responsibilities Strategic Focus Provide superior service to funds, members and key stakeholders by meeting Service and quality standards. Complete daily processing within required Service Standards. Operational Management Provide superior service to funds, employers and members by meeting Service and quality standards. Process and complete all operations administrative. Ensure compliance with all legislative, financial and fund specific procedures to minimise any risk to the business. Quality review work to minimise rework of tasks and maintain high quality standards. Ensure the quality and productivity standards are met. Complete all transactions across funds as required. Communicate effectively with internal and external stakeholders to resolve enquiries. Complete adjustments and investigations as appropriate and as instructed. Participate as a positive member of the team by co-operating with others to achieve the team s goals. Governance Risk Comply with all company policies, our core values and procedures. Ensure compliance with all legislative, financial and fund specific procedures to minimise any risk to the business. To create upkeep Business Process Manuals Make training manuals. The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience Personal Attributes Experience 2-3 Years of experience in financial services industry Good understanding of relevant Superannuation legislation Sound knowledge of MS Office and other software packages Previous administration skills - data entry / high volume type role, ideally in a financial service industry Accuracy and high attention to detail. Possess effective communication skills, both written and verbal Generate creative solutions to address problems and commit to follow through. Possess a sound knowledge of technical and compliance issues, understanding the relevant policies and legislation. Personal Attributes Good investigation and problem-solving abilities. Ability to follow procedure documents and identify opportunities for process improvements. Customer focused with the ability to collaborate with others to achieve desired outcomes. Ability to prioritise and time manage multiple tasks to meet tight deadlines.

Overview Help us build the right things! Link is on a journey to deliver insight driven products and services, that matter to our clients. Our growth historically has come from mergers and acquisitions, however increasingly there is a real need for us to build capability in understanding unmet needs, ideating to solve those needs, designing good experiences, and bringing this to life in products and services that matter. We are looking for talented individuals that have experience building new products and new businesses, from first principles, at scale. DevOps Engineer will provide full lifecycle assistance to development of products right through to Production, managing all cloud-based infrastructure and systems. The Engineer will be the hands-on subject matter expert for the technology stack with expertise with Cloud technologies, PaaS and IaaS such as MS Server OS, MS SQL Server, PowerShell, IIS, Unix and Oracle Server. Working with the Technical Architect this role will support development in design and architecture of the systems to ensure conformity with the cloud standards, policies, and technical defaults. Driving an automation first culture and developing CI CD pipelines, ensuring repeatability and resilience is at the heart of all we do. Ensuring platforms conform to the necessary BC and DR requirements and working with the wider DevOps team to deliver application pre-prod and prod environment management strategy. Working with the Tech Lead Solution Delivery Manager on Product and Cloud Engineering Head, DevOps engineer will assist and suggest best practices, tooling, and methodology to enhance and grow the product environment capability and roadmap and ultimately the quality of the service able to be provided by the Business to our Clients. This covers management of both pre-prod and prod including release, configuration, data, implementation, alerting, monitoring, support, and upgrades. Key Accountabilities and main responsibilities Strategic Focus Defining and setting development, test, release, update, and support processes for DevOps operation. Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage. Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management Understanding customer requirements and project KPIs. Implementing various development, testing, automation tools, and IT infrastructure Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline). Ensuring software and application design is challenged, and contribute to design in any Change ensuring it is the best it can be aligned to the constraints of the change. Providing skilled, capable resource to Product Managers suited to the delivery. Where gaps in skills or resource exists; these are managed to reduce the risk to Change. Operational Management Operational support and continuous improvement of the infrastructure estate related to the product and its surround systems, and processes, for Development and Test environments (System, Load, Performance, UAT) to Production Automation, process efficiency and appropriate tooling (Management and Deployment/Configurations) is utilized to reduce cycle times, and improve reliability, audit, and traceability for all system deployments across multiple applications. Process, best practice, and system build standards are consistently applied and constantly improved upon Ensuring that, working with DevOps, the Development Team has the right environment to maximize the development Teams efficacy and obstacles are removed and automation introduced where appropriate. Ensuring Production is managed, supported and controlled with the appropriate level of governance and agility. Production environments are protected by governance, good practice/process, design and fit for purpose environments, to the left of Pre-Prod, supporting all project and change activity. Ensuring product and change release(s) are packaged to the right quality, repeatable between environments without change or modification and deployed to the target environments - ultimately to Production without detriment or issue in agreed timescales. Weak points in Process, Technology and Service is addressed through a culture of continual improvement Software and processes are correctly documented to ensure single points of knowledge do not become a problem and skills are distributed across the team and department. Ensuring that software Deliverables/Artefacts, as part of any Change/Project, are progressed providing appropriate status reporting and updates as requested by the Product Manager or Other Technology Engineers Monitoring and measuring customer experience and KPIs Managing periodic reporting on the progress to the management and the customer People Leadership Work with SDM and PM for respective Projects and AU/ UK Stakeholders for development activities. Managing a Daily BAUs/ Projects with Dev Test and with BA teams. Build modern development techniques and best practices. Governance Risk Ensure key performance indicators are measured, analysed, and accurately reported to stakeholders for incidents of all priorities. Experience Personal Attributes Must be certified with AZ900, AZ104 and AZ400 Good Communicator and comfortable dealing with stakeholders of the organisation. 5-8 years of Azure DevOps with deployments and support in industry. Knowledge experience on building / executing products using from .NET, , REACT.NET. Understanding on Web development, API, Microservices CICD Understanding on working under DevOps and Native Cloud ecosystem. Good understanding on Cloud platforms and cloud-based development environments, tools and techniques specially Azure based Lead to solve technical / functional complexities related to design, development, testing, releases and support tasks Experience of working in product teams would be advantage Proactive organised Collaboration skills Team building Problem solving skills Communication Skills Strategic and good acumen on management best practices

Overview The role will play a key role in facilitating successful business change initiatives. The purpose of this role is to provide high quality business analysis in support of organisational change, projects and enhancements and support project managers in delivery of high-quality project outcomes. Key Accountabilities and main responsibilities Strategic Focus Help to define business problems via in-depth investigation and gathering of technical and non-technical information. Outline detailed requirements for a solution and ensure the delivered solution meets those business requirements. Apply creative thinking and work collaboratively with teams to solve business challenges. Operational Management Gather, validate and document business requirements/use cases. Analyse data to inform / validate opportunities and requirements. Model business processes and identify opportunities for process improvements. Assist with production of specifications that implement the behaviours described by the Project features and User stories as part of solution design. Working from the features and needs defined by the project vision, identify requirements/user stories, and use cases that describe the scope of the project. Support/perform functional testing, investigating and feeding back issues to Developers. Ensure that testing is appropriately documented, with evidence recorded. Provide input to and/or support business readiness to ensure smooth implementation and transition to BAU. Create business level user acceptance criteria for each feature from baseline requirements. Identify stakeholders and facilitate discussions or workshops with the purpose of eliciting and understanding stakeholder needs, requirements, and priorities. Collaborate with business and technical stakeholders to understand requirements and their priority. Facilitate workshops. Contribute to ensuring high quality standards through peer review and quality assurance of documents and deliverables. People Leadership Provide leadership to team members and peers through collaboration, mentoring and knowledge sharing. Driving the resolution of issues through engagement of peers and stakeholders across project and business functions. Hold self and team accountable for results with a strong focus on delivering value. Governance Risk Identify issues, risks and benefits of existing and proposed solutions and outline business impacts. Drive business improvements through visibility of ongoing quality issues and initiatives. Review team working practices/procedures to identify opportunities to improve quality or productivity. Experience Personal Attributes Min 6 to 10 years Business Analysis experience. Demonstrated ability to lead others either formally or informally to achieve outcomes. Demonstrated experience in Technical Writing, Process mapping, Procedure documentation and improvement initiatives. Excellent written and verbal communication skills. Strong analytical and problem solving skills. Strong facilitation and presentation skills. Strong organisation and planning skills. Tertiary qualifications in IT, Business or a related discipline. Passionate about solving customer and business problems. Working knowledge of work management tools like JIRA, Confluence, etc. Well conversant with Agile and waterfall methodologies. Good domain knowledge of Capital markets (Superannuation and Investment Administration). Strong focus on business requirements, user stories, process (re)engineering and creation/management of project artefacts. Ability to work with both business and technical stakeholders at varying levels of seniority and experience. Ability to manage own time, working independently and seeking guidance from others where required to meet specified objectives within given deadlines. Strong expertise in MS Visio - Mandatory The above list of key accountabilities is not an exhaustive list and may change from time to time based on business needs. In addition, as the role is part of a global team travel and flexibility to work outside standard hours may be required in this role.

Overview The Senior Developer has proven experience in delivering quality software and is keen to learn and work with some of the latest exciting cloud technologies. Builds software using the appropriate toolsets, following the software life cycle and the development procedures. Inputs into technical design solutions from functional requirement documents; Develops software to system specifications; Test programs and unit modules to system specification; Delivery of quality software to agreed timescales; Takes full ownership and supports change from Development to Live; Mentors junior team members; Supports and maintains systems in use (third line support). Working with BAs, Testing teams, PMs, DevOps, Support, Release Management Teams and Business Stakeholders Key Accountabilities and Main Responsibilities Strategic Focus Analyse, document and propose solutions by mapping business requirements to technical solutions. Be involved in the application design process, ensuring each system component is well written, performant and ensuring scalability by making applications multi-instance where appropriate. Operational Management As well as working with other developers, you will also be working alongside systems analysts, testers, architects and delivery managers to deliver quality software. You will be involved in the estimation of work and definition of backlog items. Write code and unit tests to specification. Perform triage of defects and track them through to technical resolution. Participate in daily stand ups. Own the code management in the team and ensure effective use of source control systems. Work with DevOps to ensure continuous deployment processes are achieved. People Leadership Share your experience with other team members and contribute to the learning culture. Mentor and guide other developers Experience Personal Attributes Solid technical expertise in the relevant applications / technologies that support the business. Excellent communicator and mentor. C#, Git, Unit Test Frameworks, SQL Server / TSQL / Stored Procedures / Query Optimisation. Ability to work to tight deadlines and work under pressure. Experience of working on complex/challenging projects. Flexible, Self-motivated, team player able to self-organise and deliver on commitments. Ideal: Experience in Azure. WebApp technologies, HTML, JS, Angular, React, CSS, etc. Experience in agile working environments

Overview The purpose of this role is to be the first point of contact and provide resolutions on a range of IT enquiries, meeting or exceeding customer expectations and providing accurate resolutions and responses. Customer facing first point of connection with Link Group IT and perform first level technical support to all Users and Clients. Key Accountabilities and Main Responsibilities Operational Management Ticket triage / categorisation / prioritisation / assignment. Escalation of Major IT Incidents, AD user record currency, network Share access, account provisioning / termination Provide high quality customer service on inbound and outbound calls Provide efficient and effective query resolution by taking ownership for first call resolution Identify opportunities to provide information regarding other value-added services Participate in formal and informal team based training Adhere to all legislative requirements required for the role Ensure Service Level compliance for Incidents and Requests Monitoring of the Service Desk queue, ensuring all tickets are dealt with in a timely and professional manner Use agreed IT Operational Processes, and ensure they are consistently applied in order to maintain high quality and efficient IT services are delivered Maintain and improve on key Service Desk performance indicators Participation in quality development Active involvement in team and cultural change within the Service Desk team Other responsibilities as directed by the Manager or Team Leader, Service Experience Personal Attributes Experience working on a Service Desk - providing IT support Active Directory Service Now ITIL processes Strong written and verbal communication Strong customer service skills

Overview The Senior Developer is supposed to work along with junior and senior team members in the team. The person should be keen to learn, design, code, test and maintain COBOL based software applications. The person will work with business to understand their requirements and ensure that the COBOL programs must meet their needs. Builds software using the appropriate toolsets, following the software lifecycle and the development procedures. Develops software to system specifications; Delivery of quality software to agreed timescales. Manges and grooms junior members in the team. Key Accountabilities and main responsibilities Strategic Focus Supporting the senior members in the delivery of the project with his/her technical expertise. Contribution to the project with his/her skills and resolving any blockers. Analyse and document the technical solutions. Operational Management Participate in design consultations with architects, technical analysts, and other IT team members. Gather, organise, and document information for IT stakeholders. Document and present design solutions and supporting rationale following stablish internal documentation standards. Identify dependencies and integration points and recommend solutions involving programs functions, interfaces. Submit software products for review of compliance with best practices, standards, and enterprise architecture (code review) Learn and enhance knowledge of the various multi-platform system support environments, utilities, and procedures. Deliver services with an agile approach. Guide and mentor less experience staff. Provide feedback to build team capability. Continuous improvement mindset. People Leadership Contributing to the project team for delivery Governance Risk Reviewing at the coding standards to comply with Infosec principles Experience Personal Attributes Experience in the following: MF COBOL or at least 8-10 years experience in COBOL development. SQL (SQL server, Oracle preferable). Mid to advance knowledge preferable. Required Skills IBM MQ Series SDLC and/or Agile Knowledge in change control and release management procedures (Sourcesafe, Git or GitHub ) Java Azure DevOps, Atlassian Jira Linux, HP-UNIX, SUN Solaris or similar Financial knowledge (ie: Stock Exchanges general knowledge, Dividend payments, etc). Desired Skills Basic experience with Azure platform Familiarity with code versioning tools such as Git, AzureDevOps.

Overview We at MUFG PMS have been using Pega as our primary workflow management tool for over 5 years in MUFG PMS Retirement Solutions. We are expanding our development team as we further extend the usages of Pega in other geographies. This expansion is part of the strategic plan of using Pega to ensure business process optimization at global level. The Developer, Pega shall work within a team of PEGA developers catering to the delivery of current and emerging business requirements to meet our companies needs to automate tasks so that we reduce errors, increase compliance, and remove repetitive tasks. The Individual will bring knowledge, expertise and work ethic in the fast-paced environment using Agile/Scrum methodology. This role requires good understanding of Pega concepts and familiarities with Pega based debugging tools for day-to-day problem solving. Key Accountabilities and main responsibilities Strategic Focus Participate in the development, testing, implementation, and documenting of solutions. Adhere to the guardrails and subsequently ensure that application compliance scores are maximised. Introduce Innovation to solve business challenges. Operational Management Develop quick to market, high quality IT solutions within an agile environment. Governance Risk Ensure adherence to legal and regulatory requirements. Support MUFG Group assurance programs that deliver effective risk management and compliance practices. Experience Personal Attributes Experience Must have 3+ years of experience in Pega development. Must have working experience in Pega V8.X or higher version. The individual must understand basic database operations of Creating Reading Updating and Deleting. Understanding of basic concepts of ruleset, class, flow, inheritance patterns, Pega Activity methods in Pega. Personal Attributes Extremely adaptable and quick to pick up new business concepts within a unique business environment. Ability to proactively solve problems and work on own initiative. Have a flexible and can do attitude and be willing to be accountable for and own allocated tasks. Self-motivated with a strong team spirit. Strong work ethic Possess effective communication skills.

Overview This role is part of MUFG Retirement Solution s Business Technology Services (BTS) Service Transition function and is responsible for ensuring, all infrastructure initiatives, technology changes and projects delivered into production adhere to standards for all aspects of system stability, performance, documentation, training, ongoing maintenance, business continuity and operational support. The role will own and implement the creation and ongoing execution of the operational readiness checklist and assessment, driving and coordinating work across projects and organization change management across the organisation. Key Accountabilities and main responsibilities Strategic Focus Ensure that operational readiness scope is in alignment with the strategic direction of organization. Uplift the Operational Readiness Framework and Methodology. Contribute to the improvement of relationships with key business stakeholders and provide necessary information to relevant partners as required to ensure strong relationships with key stakeholders. Operational Management Facilitate meetings to identify and agree operational handover requirements for system and infrastructure initiatives and projects, based on input from Project Managers, Engineers, and Operational/Support teams. Hold regular operational handover meetings with all technology teams to track and ensure delivery of the operational requirements prior to project go live date. Identify risks to Operational Readiness and support the rectification of said risks. Identify, validate, and recommend domain specific opportunities for continuous improvement to drive continuous improvement. Produce weekly status reporting on Operational Readiness status for each project. Manage through the escalation and governance processes projects that do not meet readiness criteria, providing guidance and recommendations to stop release to production when appropriate. Establish a list of measurable critical success factors, unique to each system, for the Operational Readiness execution for each system identified in scope. Responsibility for tools and associated processes involved in the Operational Readiness process. Governance Risk Adhere to all MUFG s standards, policies and procedures. Report to Management of any issues that may impact the Business. The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience Personal Attributes Experience Overall, 7-10 years demonstrated and successful project and systems implementation experience with preferably 5+ years into the IT service transition. Strong understanding and experience of Operational Readiness requirements, management, and execution of monitoring, coordinating, and reporting on these. ITIL Foundation Certificate is required. ITIL Service Transition certificate is required. ITIL Operational Support Analysis qualification is necessary. Proven experience in planning and organizing effective efficient IT services delivery. Personal Attributes Possess strong inter-personal and communication skills, with ability to navigate circumstances where there are counter views on completeness and next steps. Ability to build strong partnerships with key stakeholders across the organisation. Ability to work cooperatively in a team environment.

Overview As Salesforce Administrator, you ll play a vital role at MUFG Pension Market Services. We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback and designing best practice solutions. Our Salesforce user experience is of great importance to us; therefore the Junior Salesforce Administrator should enjoy all aspects of user management including support tickets, training, and designing solutions with user satisfaction a priority. We are looking for someone with a strong understanding of the Salesforce platform and a desire to keep learning. The Salesforce Administrator should be comfortable liaising with users and enjoy learning new business processes in order to translate them into technical solutions Key Accountabilities and main responsibilities Strategic Focus Oversee and manage all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups Serve as local product owner and conduct maintenance and first point of contact for users Regularly review processes and procedures with a view to implementing efficiency and accuracy improvements MUFG Pension Market Services A member of MUFG, a global financial group MUFG Pension Market Services Provide support in the onboarding of new clients and ensuring the effective and timely implementation of client change requests Operational Management Manage salesforce configuration changes, including (but not limited to): Flow, fields, page layouts, record types, custom settings, dashboards and reports Provide user training and creating training materials Manage user support tickets Promote and monitor user adoption Identify and gather requirements from users and stakeholders Ensure timely delivery of various reporting requirements People Leadership Build and maintain effective relationships with stakeholders such as Technology and Project Teams Partner effectively with cross functional teams, including offshore counterparts, ensuring clear communication and knowledge sharing Train, mentor and provide feedback to teams (including offshore team in India) Provide support, review and preparation of daily deliverables Collaborate closely with the team and the broader organisation to achieve shared goals, treating all colleagues and clients as valued partners Governance Risk Ongoing monitoring and improvement of risk and compliance controls Identify and escalate risk incidents, as required Adopt a risk management culture, and effectively limit risk exposure to MUFG Pension Market Services with strategies to mitigate risk The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience Personal Attributes Salesforce product knowledge and hands on administration experience with Sales Cloud (Required) Knowledge of Salesforce CPQ and Service Cloud (Desired) Preferably certified Salesforce Administrator A proactive attitude to platform enhancements A desire to implement best practice solutions Available and responsive to questions Experience implementing Salesforce configuration changes including (but not limited to): Flow, fields, page layouts, record types, custom settings, dashboards and reports. Demonstrates enthusiasm towards continued personal/professional development MUFG Pension Market Services Active in the Salesforce community Proactive and self-driven, with a passion for delivering exceptional user experiences.

Accurately process, record, review and complete various administrative operations in a timely manner including but not limited, Placing Dealing, Open Accounts of Clients, Update / Amend Client s personal information, Performing Settlement and Reconciliation for the activity on the account. Key Accountabilities and main responsibilities Strategic Focus To ensure SLA for BAU activities are strictly adhered, maintain good working relationships with colleagues, collaborate with others to achieve the team s goals. Operational Management Accurately process, record, review and complete various administrative operations in a timely manner including but not limited, Placing Dealing, Open Accounts of Clients, Update / Amend Client s personal information and Reconciliation for the activity on the account. Ensure all internal and external service levels and regulatory deadlines are met within the Asset Operations team Ensure all funds specific procedures are followed in order to result in accurate trade processing. On an ongoing basis, ensure all procedures are maintained and that they reflect updates brought about from internal policy or regulation changes Respond to enquiries promptly, proactively handling issues, and striving for the highest levels of customer service Accurately process, record, review, and complete various administrative operations in a timely manner including but not limited, updating data correctly in the system, Fund Accounting related activities, Pricing related activities, etc. Learn, Maintain, and update relevant systems and data bases, participating in pre and post system testing for enhancements as required Understanding compliance and adhere to all legislative, procedural, industry, financial and client specific procedures, where relevant, to minimise risk and escalate non-adherence as per the escalation matrix. Understand the risk factors of activity performed in the function and raise any possible undocumented risk in the function. Post which takes part of discussion with internal and external stakeholders to form controls to mitigate the risk, if required. Drive, Suggest and Identify process improvements that positively impact efficiencies, quality standards and customer experience across the business Participate as a positive member of the team and maintain good working relationships with colleagues, including cooperating with others to achieve the team s goals, providing support, and assisting other teams across the business as required Complete mandatory training by the required due date and participate in training relating to changes in procedures, company policy, values, cross skilling and updates to tools and systems used by the business Provide superior service, ensuring service and quality standards are met and to minimise re-work Complete in-depth investigations as appropriate and as instructed Work collaboratively across the firm to achieve the Goals of the team / company People Leadership Work collaboratively across the firm to achieve the Goals of the team / company Governance & Risk To assist with query handling, quality error analysis, identify root cause and help with solutions to close the gaps. The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience & Personal Attributes Knowledge of Fund Administration and the regulatory environment The individual should have a sound understanding of experience in Fund industry, preferably in Transfer Agency operations and knowledge of the financial markets. Excellent working knowledge of Microsoft applications (e.g., Word, Excel, Outlook, PowerPoint) Excellent verbal and written communication The ability to work to strict deadlines whilst maintaining a high level of accuracy Proven ability to operate independently and take the initiative A Bachelors or master s degree in Business or Finance or Banking related discipline from a reputed College/University. Basic understanding of relevant industry knowledge and commercial impacts Willingness to work in APAC Shift and there would be shifts starting at 02:00 AM IST. Desirable Previous experience of working in an Fund Industry. 0-2 years experience in Fund industry. Customer focused with the ability to collaborate with others to achieve desired outcomes Prioritisation and time management skills, demonstrating flexibility and ability to work autonomously Demonstrates good teamwork ethic, showing willingness to assist peers and take on additional tasks Actively seeks out self-improvement, professional development opportunities and feedback Ability to work to tight deadlines and follow process Takes ownership of role, responsibilities, and impact on the wider team

Overview The purpose of the IT Major Incident Manager role is to manage the recovery activities and communication of all Major IT incidents, including all stakeholder communications, driving IT teams to restore service (both internal and external providers), producing key Incident artefacts such as Incident Reports Key Accountabilities and Main Responsibilities Strategic Focus Running Incident forums for incidents breaching SLA and complex low priority incidents where restoration is difficult. Operational Management Other operational responsibilities such as reviewing operational artefact, incident ticket quality assurance. Continual Incident Management related education for Process Practitioners and the Business (both formal and informal). Developing, analyzing and the timely delivery of insightful Incident Management related reports. Conduct post Incident Reviews between IT and the Business. Management and continual improvement of the Major Incident Management process (shared responsibility) Managing the recovery activities and communication of all Major IT incidents within customer centric SLA s. Includes all stakeholder communications across various Senior and Executive sponsors throughout the organization, driving IT (including Vendors / Partners) and Business teams to restore services (both internal and external providers) on a 24 x 7 on-call shared rostered. People Leadership Leading War Rooms during Major IT Incidents. Governance and Risk Ensure key performance indicators are measured, analyzed and accurately reported to stakeholders for incidents of all priorities. Governance across all Incident priorities (SLA performance, quality, and process adherence) Experience & Personal Attributes Experience working in an IT department of a large enterprise organization with complex systems and infrastructure Excellent working knowledge of reporting tools, meta-data, metrics, and analysis Highly motivated with strong leadership skills Proven knowledge of Service Level Management & ITIL frameworks Ability to interact in a professional manner and build relationships with a broad range of people Experience in performing the Major Incident Management function Expert in communication and facilitation skills with internal and external customers at all levels Ability to work under pressure & prioritize appropriately Excellent planning and organizational within multi-tasking environment An understanding of IT infrastructure and Applications Third Party Vendor management Ability to effectively manage time, priorities work, multi-task across many issues Outstanding ability to analyses, isolate and interpret incidents, queries and manage appropriately. Ability to co-ordinate several teams to resolve incidents. Essential Qualifications ITIL Foundation Certificate (minimum) ITIL Operational Support & Analysis (preferred) Tertiary qualifications or equivalent working experience Minimum 2 to 3 years in a similar position

Overview The role is responsible for assisting with the management of escalated severity 1 and 2 issues as required. Ensuring audits and compliance requirements are reviewed and complied with Working closely with IT Security team in deploying and updating anti-virus agent infrastructure Regular and ad-hoc reporting of server infrastructure vulnerabilities Ensure all server infrastructure vulnerabilities are remediated in accordance to Link Group policies The role will form part of and collaboratively contribute to the team that is responsible for ensuring all server infrastructures complies with Link Group security policies Key Accountabilities and Main Responsibilities Strategic Focus Compliance with Link Group security policies in regards to all server infrastructures Monitoring of server infrastructure vulnerabilities through regular and ad-hoc reporting Operational Management Available to consistently work outside of normal business hours including weekends to remediate vulnerabilities across the server fleet Supporting the escalation of severity 1 and 2 issues Governance & Risk Ensure adherence to legal and regulatory requirements Support Link Group assurance programs that deliver effective risk management and compliance practices Experience & Personal Attributes Degree-educated or relevant professional qualifications are desirable but not essential 3+ Years of experience in IT with at least 2 years on a server operational capacity Advanced understanding and skills of virtualisation technologies Significant experience displaying an excellent understanding of physical and virtualised server management products Strong understanding of technical issue resolution across multiple OS platforms and core infrastructure technologies A track record in and/or proven ability to manage time, prioritise work, and multi-task workloads A track record in and/or proven ability in understanding of basic network concepts for problem resolution. Personal commitment to and visible role modelling of the organisations behaviours and values A problem solving mindset, with in depth knowledge of IT Infrastructure technology of multiple operating system platforms and configurations Must have an understanding of Windows Updates including deployment, supporting tools and troubleshooting Ability to achieve targets and deadlines with minimal supervision Experience with virtualisation management tools such as VMware and Azure. Excellent understanding of virtualisation operational components and management of operating systems in virtual environments Excellent understanding of core Microsoft infrastructure technologies including Active Directory, basic networking etc. Understanding of UNIX operating systems (Ubuntu, Oracle, Red Hat, CentOS) general administration, update processes and trouble shooting Highly Regarded: Operational knowledge of HCL BigFix patching management tool including relevance language Advanced skills in Unix platforms including Ubuntu, Oracle, Red Hat and CentOS Advanced skills in Azure or VMware virtualisation management tools Experience with CrowdStrike management portal, sensor deployment and reporting Experience with vulnerability remediation for Windows or Unix platforms Experience with Tenable.IO Nessus configuration and reporting Ability to automate processes through scripting including PowerShell, BASH, dos batch, etc.

Overview The Performance & Reward Specialist will report to Director, Remuneration & Benefits based in Australia with a dotted reporting line to Director, HR based in India. This role will be actively involved in the delivery and maintenance of MUFG PMS global remuneration and benefit programs and strategy. You will support and be involved in reporting and analytics related to these remuneration and benefits programs. Key Accountabilities and main responsibilities Support the Remuneration & Benefits Programs Support the effective delivery of the Performance Management (Goal Setting/Mid-Year Review and End of Year Review) and Remuneration Review programs. Work in collaboration with HR systems to ensure the performance management and remuneration review programs are effectively enabled by system setup, appropriate pay ranges, configuration, open/due dates/close requirements. Conduct system testing and confirm requirements with HR Systems to ensure system content, flow and language enable the purpose and requirements of the processes. Prepare data for remuneration review and bonus allocation, including eligibility criteria, budget pools and define the planning-manager population. Provide reporting dimensions (e.g. completion/rating across all business units) that cannot be easily produced by available dashboard reports. Produce reporting and insights including review completion, ratings distribution, remuneration planning distribution, bonus allocation and budget usage. Manage insurance benefits alongside the market HR teams, specifically in HK and India Continuously review and update existing processes for operational efficiency. Data Analytics & Reporting Support with analysis related to cleaning up and aligning the internal Job Architecture for all employees. Provide analysis to support the delivery of a transparent Job Architecture for the organisation. Provide extract data reports applying the appropriate custom parameters for MUFG PMS including comparison group, pay components and regional/city specific data where required. Prepare survey submissions including position matching, salary, bonus and equity and HR Practices. Support with developing salary ranges and uploading these to HRIS and linked to job codes. Periodically revise the survey matching data across the organisation to identify inconsistency in matching, data anomalies, opportunities for simplification and incomplete matching. Develop and implement solutions to identified issues by HRBP consultation, data correction, process/configuration refinement or other channels as required. Prepare and aubmit annual census data file for Salary Continuance and other benefits Complete Gender Pay Gap analyses globally Support the Director with compiling and providing analysis for the Remuneration (Board) committee papers People Work closely with stakeholders to be recognised as a key member of the Performance & Reward team, actively exhibiting a high performing culture and MPMS values across the business. Foster strong working relationships with external vendors and internal stakeholders. Governance & Risk Ensure compliance with all regulations, industry standards and MPMS values. Keep up to date with regulatory or legislative changes that may impact reporting processes. Promote a best-practise culture within the business through training, education and compliance awareness. The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience & Personal Attributes Bachelor s degree in Human Resources, Finance, Business, or a related field desirable 5+ years of experience in compensation, benefits, or HR analytics. Strong analytical skills with proficiency in Excel, HRIS, and data visualization tools. Knowledge of job evaluation methodologies and market benchmarking tools. Experience with performance management processes and frameworks. Demonstarted ability to handle sensitive information with discretion and confidentiality. Excellent communication and stakeholder management skills. Strong problem-solving, with clear decision-making skills to analyse complex information, in a way that drives resolution Demonstrated capability and motivation to embrace new technology and ways of working. Highly organised and meticulous to ensure efficient processing of data Ability to effectively collaborate,influence and build partnerships across internal stakeholders and balance competing interests

Overview The Service Reliability Engineer role is within MUFG Retirement Solutions Technology Delivery function accountable for ensuring the reliability and scalability of data services through proactive monitoring, automation, and incident resolution. This role focuses on maintaining system uptime and reducing unplanned downtime for critical systems. Key Accountabilities and main responsibilities Strategic Focus System Monitoring: Implement and maintain monitoring frameworks to ensure real-time visibility of system performance. Incident Resolution: Lead resolution efforts for critical incidents, ensuring minimal downtime. Automation: Develop and implement automation strategies to improve system reliability and reduce manual interventions. Collaboration: Work with cross-functional teams to identify and address potential system issues proactively. Performance Optimisation: Analyse performance data to drive continuous system improvement. Proactive focus on optimising cloud ROI. Operational Management Perform regular monitoring of the data systems real time to identify any performance issues Drive incident meetings to identify the issue and provide resolution thereby ensuring the reliability and scalability of data services Develop and implement automation strategies to improve system reliability and reduce manual interventions. Propose, document and implement changes to policies or procedures in line with technological advancements Assist in the development, maintenance, implementation and changes to the SLAs. Monitor and identify any trends or irregular activities on jobs logged that could relate to potential IT issues and escalate appropriately. Provide knowledge, training and information support to enable self-service. Set procedures and processes in line with standards within the IT Desktop environment. Perform quality checks and audit the observations on the work carried out. Provide regular updates to leadership on status of all tasks, projects and improvements including issue and risk mitigation solutions, in agreed timeframes. Ensure that all requests from stakeholders for assistance are handled promptly and effectively and if necessary escalated to the appropriate level Drive the onboarding and rollout of technology services according to the pre-defined roadmap Apply best practices like regular system monitoring, performance optimisation, and collaboration for system reliability and uptime. Governance Risk Adhere to MUFG s standards, policies, and procedures Ensure adherence to governance framework set up by the domain and provide accurate matrices accordingly Manage risks, dependencies and issues associated with technology delivery. Adhere to Regulatory guidance and standards (e.g. CPS230, CPG235 and GDPR) Reviewing IT processes and procedures to ensure efficiency and simplicity for the business and meet control objectives as set out by GS007, ISO27001 and other financial industry regulations The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience Personal Attributes Experience Overall, 7-10 years experience with minimum 5-7 years in data platform engineering and cloud migration in large, complex organisations. Strong experience in automation, cloud computing, and data governance. Preference for experience working with onshore teams and key Stakeholders, inclusive of migrations and driving global team collaboration and efficiency. Expertise in driving complex technical transformations, decommissions and realising business outcomes through data and analytics. Experience in implementing frameworks and policies with the ability to measure the outcomes. Govern IT End User Computing that drives transparency, operational stability, financial sustainability and productivity Identify and mitigate security risks and ensure IT security design and delivery Proficiency in Snowflake, SQL, and DataOps frameworks with understanding of data management and processing. Strong analytical skills to analyse performance data to drive continuous system improvement Strong troubleshooting skills for resolving critical incidents, ensuring minimal downtime. Experience in Data observability automation to scale data monitoring Personal Attributes Effective communication interpersonal skills to engage with people at all levels of the organization and build strong relationships and trust with global stakeholders. A good Problem-Solver and effective decision maker with a focus on overcoming challenges. Strong business acumen and passion for current, new and emerging technologies to enable and rollout to the business to improve customer experience Strong in developing presentations and the ability to present and capture a wide variety of audiences Ability to priorities, organise and plan and to meet demanding deadlines Ability to make decisions in a timely manner based on the information, experience and skills available Ability to recognise, lead and implement continuous service improvement opportunities.

Overview We are seeking an experienced Automation Analyst to join our team, with a strong background in Blue Prism and Power Automate, and a minimum of 3 years of experience in analysing and improving business processes using automation solutions. The successful candidate will be responsible for analysing business processes, identifying opportunities for automation, and developing and implementing automation solutions using Blue Prism and Power Automate. Key Accountabilities and main responsibilities Strategic Focus Responsible and accountable for driving process automations as part of the global continuous improvement program across the Global Functions business operations. Identifying and evaluating potential business process improvements as part of overall strategy with a view to enhance productivity and profitability. Operational Management Oversee and manage the program of work as defined to ensure the efficiencies are successfully deployed into production and meet operational readiness requirements. Compile briefing information for the support of effectively running steering committees, working groups etc. Identify and manage risks and dependencies and effectively manage these across internal departments as necessary. Identify and redesign critical business processes to support exponential growth. Develop and implement a project schedule to meet project objectives within an agreed time frame. Analyse business processes and identify opportunities for automation using Blue Prism and Power Automate. Develop and maintain automation solutions to automate business processes and workflows. Develop and maintain documentation of automation solutions, including process flows, testing procedures, and deployment instructions. Analyse business processes, identify automation opportunities, define RPA value proposition, reengineer process to improve automation potential and recommend RPA approach/strategy. Ongoing monitor of benefits realized as part of the deliverys and recommend optimizations to improve automation efficiencies. People Leadership Maintain strong communication and liaison with key internal stakeholders (both Business and IT) to facilitate productive working relationships. Build strong relationships and actively collaborate across functions to support the achievement of objectives. Liaise with business executives and stakeholders to evaluate overall performance against targets and make necessary adjustments. Work with the client for requirement gathering create requirement specification documents. Work closely with development team to ensure requirements are accurately mapped and suitable for development. Governance Risk Define performance measures that will determine the effectiveness of implemented strategies and identify areas for strategic improvement. Implementing effective governance for project tracking and reporting to ensure timely and appropriate generation, collection, dissemination, storage, tracking reports and financial information. The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience Personal Attributes Experience The overall experience of 5-7 years in business analysis and project management with minimum 2-3 years in RPA domain. Minimum 3 years of experience in analysing and improving business processes using automation solutions. Certification in Blue Prism and Power Automate. Proven experience of successfully delivering high quality solutions in high pressure, structured environments using standard project management techniques and disciplines. Strong understanding of Blue Prism and Power Automate and experience in developing automation solutions using these platforms. A track record in and/or proven ability to work on the delivery of programs of works. Experience in designing and developing automation solutions to automate business processes and workflows. Experience of Requirements Capturing to support a Robotic Process Automation (RPA) implementation. Personal Attributes Strong presentation and excellent communication skills including written and verbal. Ability to communicate clearly and effectively with colleagues and clients at all levels. Exceptional executionary skills and capability - Enthusiastic, engaging and inspiring. Ability to liaise with senior level stakeholder representatives in a rational and measured manner to communicate project progress, issues, risks and solutions. Ability to control meetings and ensure the attendees are focussed on achieving the predefined objectives. Continuous improvement focus, with the ability to identify risk, cost efficiencies and business improvements. Good communication (verbal written), ability to produce clear accurate documentation stake holder management skills

Key responsibilities will therefore include: Accurately process, record, review and complete various administrative operations in a timely manner including but not limited, Placing Dealing, Open Accounts of Clients, Update / Amend Client s personal information, Performing Settlement and Reconciliation for the activity on the account. Key Accountabilities and main responsibilities Strategic Focus To ensure SLA for BAU activities are strictly adhered, maintain good working relationships with colleagues, collaborate with others to achieve the team s goals. Operational Management Accurately process, record, review and complete various administrative operations in a timely manner including but not limited, Placing Dealing, Open Accounts of Clients, Update / Amend Client s personal information and Reconciliation for the activity on the account. Ensure all internal and external service levels and regulatory deadlines are met within the Asset Operations team Ensure all funds specific procedures are followed in order to result in accurate trade processing. On an ongoing basis, ensure all procedures are maintained and that they reflect updates brought about from internal policy or regulation changes Respond to enquiries promptly, proactively handling issues, and striving for the highest levels of customer service Accurately process, record, review, and complete various administrative operations in a timely manner including but not limited, updating data correctly in the system, Fund Accounting related activities, Pricing related activities, etc. Learn, Maintain, and update relevant systems and data bases, participating in pre and post system testing for enhancements as required Understanding compliance and adhere to all legislative, procedural, industry, financial and client specific procedures, where relevant, to minimise risk and escalate non-adherence as per the escalation matrix. Understand the risk factors of activity performed in the function and raise any possible undocumented risk in the function. Post which takes part of discussion with internal and external stakeholders to form controls to mitigate the risk, if required. Drive, Suggest and Identify process improvements that positively impact efficiencies, quality standards and customer experience across the business Participate as a positive member of the team and maintain good working relationships with colleagues, including cooperating with others to achieve the team s goals, providing support, and assisting other teams across the business as required Complete mandatory training by the required due date and participate in training relating to changes in procedures, company policy, values, cross skilling and updates to tools and systems used by the business Provide superior service, ensuring service and quality standards are met and to minimise re-work Complete in-depth investigations as appropriate and as instructed Work collaboratively across the firm to achieve the Goals of the team / company People Leadership Work collaboratively across the firm to achieve the Goals of the team / company Governance & Risk To assist with query handling, quality error analysis, identify root cause and help with solutions to close the gaps. The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience & Personal Attributes Knowledge of Fund Administration and the regulatory environment The individual should have a sound understanding of experience in Fund industry, preferably in Transfer Agency operations and knowledge of the financial markets. Excellent working knowledge of Microsoft applications (e.g., Word, Excel, Outlook, PowerPoint) Excellent verbal and written communication The ability to work to strict deadlines whilst maintaining a high level of accuracy Proven ability to operate independently and take the initiative A Bachelors or master s degree in Business or Finance or Banking related discipline from a reputed College/University. Basic understanding of relevant industry knowledge and commercial impacts Willingness to work in APAC Shift and there would be shifts starting at 02:00 AM IST. Desirable Previous experience of working in an Fund Industry. 0-2 years experience in Fund industry. Customer focused with the ability to collaborate with others to achieve desired outcomes Prioritisation and time management skills, demonstrating flexibility and ability to work autonomously Demonstrates good teamwork ethic, showing willingness to assist peers and take on additional tasks Actively seeks out self-improvement, professional development opportunities and feedback Ability to work to tight deadlines and follow process Takes ownership of role, responsibilities, and impact on the wider team

Overview To assist members of the corporate actions team with the various corporate action related events (e.g., dividends, interest, proxy , trust distributions etc) and project manage standard complicated payments under supervision of a project manager/team leader. Key Accountabilities and main responsibilities Strategic Focus You ll be working in the Corporate and Income section. We are responsible for the correct and timely processing of Corporate Action and Income transactions. This includes cash payments such as dividend, interest, liquidation and redemption or corporate events like merger, capital increase, tender or purchase offer and stock split on equities, bonds or hedge fund products. As a strong member of the team you will work closely within the integrated value chain and our global / international interfaces. Understanding of various Corporate Action processes includes both all types of Mandatory and Voluntary Corporate Actions. Understanding of processing for various Corporate Action notices. Should have knowledge of break resolution related to any Corporate Action Breaks Should have sound knowledge of using various third party instruments like Bloomberg, Reuters, IDC etc. Reconciliation to ensure all the activities processed are correct and break resolution as necessary. Analyze and identify discrepancies between client s position and clearing agents with good troubleshooting skills. Taking ownership for all the deliverables being sent out by the team with proper review checks and should be able to facilitate discussions and reach decisions. Ensuring back-ups are in place for a smoother process flow in case of absences in the team. Liaison effectively with team members, internal groups and external counterparties to resolve discrepancies in a timely and efficient manner there by acting as a key subject matter expert and mentor to other junior level employees. Should be able to handle critical queries/issues and escalate on a timely manner. Ensuring deliverables are adhered to as per agreed SLAs. Ensuring the processes are in adherence with SOPs and the same are updated as required. Should be capable of adding and reviewing various control checks. Understand and minimize risks associated with cash and position mismatches related to Corporate Actions. Issue escalation and resolution on a timely manner. Respond quickly and accurately to queries in a high volume, time sensitive trading environment. Prioritize time accordingly to action on breaks. Developing action plans for resolution of outstanding issues. Ability to work on ad-hoc activities. Should have the ability to maintain various MIS reports. Should be the key SME of the process and plan the training for new joiners and lead to completion. Operational Management Conducting investigations on counterparties for any adverse information, reputational risk issues, inappropriate practices, or behaviour on the part of the counterparty. Conducting risk assessments and applying risk categories to new counterparties Any pending or delayed corporate action to be escalated to TL/Managers in timely manner and share EOD report with detailed information. Prepare documentation, process transactions, and perform other tasks related to control and reconciliation. Monitor and process pending items, correcting discrepancies. Launch investigations, provide information and compose correspondence. Increase efficiencies by utilizing technology. Understand risks and apply this knowledge to risk metrics. Identify and resolve technical issues with reconciliation tool and file management. Governance Risk Maintain level of accuracy Complete assigned task as per provided SLA. Experience Personal Attributes Excellent presentation and communication skills (written and verbal) experience in financial services command of Microsoft Excel / Power Point / Word / Outlook Exhibits high level client service skills Excellent problem-solving skills both independently and supporting others Excellent time management skills, demonstrating flexibility and the ability to manage and plan to meet deadlines Open for changes; understand status quo and challenge todays setup with proposals on how to do it better Macro/Automation/robotics experiences Risk awareness; understand when to escalate and involve superiors motivated, self-directed and driven (always staying up to date and improving) The Role need to support APAC or EMEA shift and would need to work in Rotational shift wherein shifts would start at 3:30 am IST for APAC and from 11.30 AM for EMEA. Demonstrated high level of initiative, motivation, and organisational skills Analytical and problem-solving skills Effective oral and written communication skills including negotiation skills, ability to liaise successfully with internal and external parties, and ability to work effectively in a team environment. Qualification in business/financial markets/law/securities industry desirable Respond quickly and accurately to queries in a high volume, time sensitive trading environment. Issue escalation and resolution on a timely manner. Adapt to an environment of openness and information sharing within the team, by attending regular team meetings and communication processes. Achievement of service standards and client specific requirements regarding quality assurance, daily reporting, and end of month reporting Identify and drive process improvement and efficiency initiatives across the line of business

Overview The role of Cash Management Analyst is to take responsibility for all day to day banking activities that take place. To help manage the operational relationships with our banking partners and ensure all risks are investigated and escalated accordingly. Ensuring compliance with our processes and procedures is adhered to at all times. To complete your designated job in the team to a high standard as defined below, being flexible in undertaking training to enable you to increase your own skill set and also to provide training to others as required. To demonstrate the required behaviours and competencies as detailed below, to enable you to complete your role to a high standard, to embrace change, and to help you provide an exceptional service to your immediate colleagues and to the business in general, challenging the business where the business s SLAs drift making it difficult to optimise the banking team s processes. Key Accountabilities and main responsibilities Strategic Focus To process the day to day operational requirements of the Banking team, ensuring top line support is provided to the rest of the Treasury Department. Ensuring that the Banking team workflow, together with the Supervisor, is covered and the Day to Day critical tasks are covered and accurately processed within set timescales and in accordance with set procedures. To take accountability for the level of work output, performance and accuracy of your role on a day to day basis. Ensure x-training occurs on all roles so sufficient cover is available at all times and suggest initiatives to add value and make life easier. Assist with the development and integration of any new MUFG systems. Ensure payments to/from client money accounts that are impacted by FCA regulations are adhered to and that the timely reporting of any breaches via the Incident Report process is completed. Ensure all payment are processed in within prescribed timeframes. Managing queries received via the appropriate Mailboxes are dealt with or distributed accordingly. Review the Issues log and ensure any updates are added and that all lessons learned are implemented. To strive to achieve the Business Benchmark Efficiency target of 80% with a minimum of 60% by highlighting areas where we can improve current processes, reduce waste and improve efficiency. Banking Operations Task List Foreign Exchange, Reconciliation, File Processing, Resolving Queries Monitoring of Funding Due Distribution of Funding Advices to the business CAG / Waste sheet Reconciliation Monitoring Processing of Bac s Rejects / Queries Payment authorisation across Multiple Platforms to ensure all Payments/Files are processed in a timely manner and within prescribed timeframes. Processing Debit Card Refunds and the Stop Cheque Process end to end. Crest Reconciliation Setting of Debit CAPs. Maintaining Banking MI and Bank Account Reconciliations. Dealing with All types of Queries, Monitor account exceptions and resolving all in a timely manner Dormant Accounts funding totals and submission to Finance Director. LCP set up. Static Team Task List Ensuring bank downloads are received and uploaded to various systems in the set time frame. Liaising with banks when data downloads fail. Liaising with banks to administrate bank accounts as required including:- Account Opening/Closing/Name Changes. 3rd Party Mandates. Requesting BACs Service User Numbers. Ensuring all Regulated Accounts have the appropriate acknowledgement letters in place where required and that they are maintained and kept securely and retrievable on request. User administration for main banking systems. Ensure that all Static Data processes are documented including reviewing and updated on a bi-annual basis. Ensure all regulations are adhered to relating to Bank Accounts. Managing queries received via the Static Data Mailbox. Advising business areas of changes/updates/opening and closing of accounts. Ensure that the signature list and Bank Mandates are kept up to date and published on Internal Intranet Site and circulated on a regular basis to key staff. Providing support to Treasury Department ensuring time critical duties are conducted timely. To assist with the migration of manually Reconciled Accounts onto the Treasury Standardised Reconciliation Platform (Fiserv Accurate). Work on a weekly rota to ensure that the Start and End of day processes are sufficiently covered. Support existing Access Databases ensuring the code/data integrity are maintained to ensure the solutions are performing as required. Support various Excel Spreadsheets and VBA Macros (functions, pivot tables, charts) Support Fiserv Accurate Reconciliation Software ensuring that the solution performs to the highest standards: - Creating/Amending existing match rules, data feeds and validation rules Support Xceptor Data Hub processes to aid the automation of processes Support SharePoint solutions Support Crystal Report outputs Create/Amend reports from Accurate via Crystal Reports Automate reports via Business Objects Support the Static Data Team by regularly assisting in the BAU/Start of Day/End of Day processes to ensure that the system are streamlined and accurate. Ensure the opening and closing of client bank accounts is actioned correctly based on instruction and product type Show a high level of risk awareness Provide assistance where required on all ad hoc business requests and projects Operational Management Conducting investigations on counterparties for any adverse information, reputational risk issues, inappropriate practices, or behaviour on the part of the counterparty. Conducting risk assessments and applying risk categories to new counterparties. Prepare documentation, process transactions, and perform other tasks related to control and reconciliation. Monitor and process pending items, correcting discrepancies. Launch investigations, provide information and compose correspondence. Increase efficiencies by utilizing technology. Understand risks and apply this knowledge to risk metrics. Identify and resolve technical issues with reconciliation tool and file management. People Leadership NA Governance Risk Maintain level of accuracy Complete assigned task as per provided SLA. Competencies Demonstrated high level of initiative, motivation, and organisational skills Analytical and problem-solving skills Effective oral and written communication skills including negotiation skills, ability to liaise successfully with internal and external parties, and ability to work effectively in a team environment Flexibility - able to meet demanding deadlines and work long hours to meet those deadlines, as required Qualification in business/financial markets/law/securities industry desirable Respond quickly and accurately to queries in a high volume, time sensitive trading environment. Issue escalation and resolution on a timely manner. Prioritize time accordingly to action on breaks. Developing action plans for resolution of outstanding issues. Adapt to an environment of openness and information sharing within the team, by attending regular team meetings and communication processes. Achievement of service standards and client specific requirements regarding quality assurance, daily reporting, and end of month reporting Identify and drive process improvement and efficiency initiatives across the line of business Manage escalations and seek to resolve them to the satisfaction of the customer and client Ensure to be compliant with legal, regulatory, policy and business requirements. Technical awareness Commercial awareness Customer service Team working Risk and conduct management *The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience Personal Attributes 2 - 4 years experience in Financial / Capital Markets, preferably in Transfer Agency payment operations with good knowledge of Banking and Static Exhibits high level client service skills Excellent problem-solving skills both independently and supporting others Excellent time management skills, demonstrating flexibility and the ability to manage and plan to meet deadlines Open for changes; understand status quo and challenge todays setup with proposals on how to do it better. The Role need to support APAC or EMEA shift and would need to work in Rotational shift wherein shifts would start at 3:30 am IST for APAC and from 11.30 AM for EMEA. Banking List Essential in-depth knowledge around the Banking and Payment methods used within the European Banking environments eg - BACS, Chaps etc. gained over a minimum of 2 years Knowledge of the relevant FCA regulations and escalation process preferable An ability and desire to drive change throughout the business Excellent written and verbal communication skills, able to negotiate and work effectively with senior business management across business lines and geographies Strong problem solving and prioritization skills and can perform multitask under pressure with a keen eye for detail Excellent team player with a proactive and self-motivated attitude and ability to think and act independently Essential understanding and experience of banking technology and desk top applications Microsoft Office 2010+ Intermediate or above in MS Excel VBA Writing Macros, Advanced Formulas, Pivot Tables Attention to detail Highly numerate Good level of IT Skills (Inc. Excel MS office package) Flexible to meet the demands of team working Crystal Reports/Business Objects Report Builder 3.0/SSRS SQL Server 2008/MYSQL SharePoint 2010+ InfoPath Forms SharePoint Designer

Overview To manage the corporate actions team for the payments (e.g., dividends, interest, and trust distributions) and project manage minor/less complicated payments. Key Accountabilities and main responsibilities Strategic Focus You ll be working in the Corporate and Income section. We are responsible for the correct and timely processing of Corporate Action and Income transactions. This includes cash payments such as dividend, interest, liquidation and redemption or corporate events like merger, capital increase, tender or purchase offer and stock split on equities, bonds or hedge fund products. As a strong member of the team, you will work closely within the integrated value chain and our global / international interfaces. At least 8 years experience in managing corporate action processing for EMEA or APAC markets Good understanding of equities securities markets, in terms of trade and corporate actions lifecycle, regulations etc. Understanding of various Corporate Action processes includes both all types of Mandatory and Voluntary Corporate Actions. Should have knowledge of break resolution related to any Corporate Action Breaks also responsible for the correct and timely processing of Corporate Action and Income transactions. This includes cash payments such as dividend, interest, liquidation and redemption or corporate events like merger, capital increase, tender or purchase offer and stock split on equities, bonds or hedge fund products. Excellent interpersonal skills - ability to network and earn confidence of diverse client personnel management of Link group India based operations team Ability to work under pressure, handle multiple priorities and work as part of the team Take leadership role in independently managing back office operations Client Management - establish self as a valued partner and work closely to achieve goals defined Help knowledge management endeavour by sharing process knowledge and best practices within the teams Lead various quality initiatives across processes managed Responsible for Business continuity, transformation, and various audits. Operational Management Conducting investigations on counterparties for any adverse information, reputational risk issues, inappropriate practices, or behaviour on the part of the counterparty. Conducting risk assessments and applying risk categories to new counterparties. Prepare documentation, process transactions, and perform other tasks related to control and reconciliation. Monitor and process pending items, correcting discrepancies. Launch investigations, provide information and compose correspondence. Increase efficiencies by utilizing technology. Understand risks and apply this knowledge to risk metrics. Identify and resolve technical issues with reconciliation tool and file management. People Leadership Leadership and Team Development: Provide guidance and mentorship to team members, fostering a collaborative and productive work environment. Encourage professional growth through training and development opportunities. Performance Management: Set clear performance expectations, conduct regular evaluations, and provide constructive feedback. Implement strategies to improve team performance and address any issues promptly. Conflict Resolution: Mediate conflicts and facilitate effective communication among team members. Ensure a positive and inclusive workplace culture by addressing concerns and resolving disputes. Strategic Planning: Develop and execute strategic plans to achieve organizational goals. Align team objectives with the companys vision and mission, ensuring efficient resource allocation and project management. Employee Engagement: Promote employee engagement and satisfaction through recognition programs, team-building activities, and open communication channels. Foster a supportive environment that values diversity and inclusion. Governance Risk Maintain level of accuracy Complete assigned task as per provided SLA. Competencies Demonstrated high level of initiative, motivation, and organisational skills Analytical and problem-solving skills Effective oral and written communication skills including negotiation skills, ability to liaise successfully with internal and external parties, and ability to work effectively in a team environment Flexibility - able to meet demanding deadlines and work long hours to meet those deadlines, as required Qualification in business/financial markets/law/securities industry desirable Respond quickly and accurately to queries in a high volume, time sensitive trading environment. Issue escalation and resolution on a timely manner. Adapt to an environment of openness and information sharing within the team, by attending regular team meetings and communication processes. Achievement of service standards and client specific requirements regarding quality assurance, daily reporting, and end of month reporting Identify and drive process improvement and efficiency initiatives across the line of business Manage escalations and seek to resolve them to the satisfaction of the customer and client Ensure to be compliant with legal, regulatory, policy and business requirements Prioritize time accordingly to action on breaks. Developing action plans for resolution of outstanding issues. Good with numbers ability to derive information from data collaborate with other teams and render support on need basis. The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience Personal Attributes 8+ years experience in Financial / Capital Markets, preferably in Transfer Agency operations with Basic Knowledge of Capital Markets / Financial Market product. Excellent presentation and communication skills (written and verbal) Excellent problem-solving skills both independently and supporting others Excellent/advanced knowledge of Excel with VBA experience being a plus; should be familiar with MS Word Office tools. Excellent time management skills, demonstrating flexibility and the ability to manage and plan to meet deadlines Open for changes; understand status quo and challenge todays setup with proposals on how to do it better Adaptive, flexible style with the ability to work in a dynamic, fast-paced environment The Role needs to support APAC or EMEA shift and would need to work in Rotational shift wherein shifts would start at 3:30 am IST for APAC and from 11.30 AM for EMEA.

Overview Driven enthusiastic Developer with a Software Engineering willing to deliver, learn and contribute to quality software. Keen to engage, self-motivated to learn and work with some of the latest exciting technologies. You ll be working as part of a larger team of approximately 20 other developers in a friendly, relaxed environment who will be delivering a range of projects, legacy system migrations, product changes and continuous improvement. You should have experience of the full development life cycle. Key Accountabilities and main responsibilities Strategic Focus Be involved in the application design process, ensuring each system component is well written, performant and ensuring scalability by making applications multi-instance where appropriate. Write code and unit tests to specification. Perform triage of defects and track them through to technical resolution. Participate in daily stand ups. Be flexible to change and be able to adapt to changing priorities. Have good communication skills, both written and verbal. Strong object-oriented programming skills and understanding of SOLID principles. Experience of writing unit tests and mocking. Operational Management Determine the application architecture and work with the development team Setup scrum calls and lead with the SDM Work with the technical architecture teams and Business Analysts teams Acts as a SPOC for business teams and technology teams Ensure technical best practices guidelines are set and followed by delivery teams People Leadership Demonstrates an understanding of own strengths and development needs. Engages with people in a fair, calm and consistent manner. Motivates and engages others. Must be a self-starter , takes ownership and delivers the project Governance Risk Follow Software Development Design and Deployment practices Work with APAC EMEA team , complete technical trainings Contribute and weekly reports with the Project teams Follow Code Review best practices Follow delivery and deployment best practices Experience Personal Attributes Should have 4-7 years of overall programming experience using Java 8/11 Core Java and Oracle Database or SQL Server Experience in Web services, Rest, Springboot, Hibernate and Microservices Experience in test driven development (TDD) and other automation test frameworks Experience in Agile development Excellent work ethic, dependable and responsible team player and highly collaborative Logical and creative problem solving skills and good analytical skills As well as working with other developers, you will also be working alongside systems analysts, testers, architects and delivery managers to deliver quality software Analyse, document and propose solutions by mapping business requirements to technical solutions. Expertise on Core Java, Tortoise SVN, Eclipse, Javascript, JSP, JSF, Spring MVC, Spring AOP, Spring Security, SOAP and RESTful webservices, Maven, Hibernate , JDBC, JBOSS 7.3 Application Server SQL Server / Oracle

Overview The Learning and Development (LD) Coordinator will focus on fostering learning and development within the organisation, helping us to build a learning culture. By effectively coordinating the planning, scheduling, and delivery of training programs and workshops, this role supports the continuous growth and enhancement of leadership and learning capabilities. Additionally, this position is crucial in maintaining clear communication with stakeholders and ensuring the seamless integration of training into everyday operations. Key Accountabilities and main responsibilities Training Coordination: Organize and schedule training sessions, workshops, and seminars. Coordinate with trainers, participants, and other stakeholders to ensure smooth execution of training programs. Manage training materials, resources, and equipment. Data Management and Analysis: Collect and analyze training data to measure the effectiveness of LD programs. Generate reports and provide insights to support continuous improvement of training initiatives. Maintain accurate records of training activities and participant progress System and Process Management: Oversee the administration of LD systems, including Learning Management Systems (LMS). Ensure that all LD processes are efficient and aligned with organizational goals. Troubleshoot and resolve any issues related to LD systems and processes. Stakeholder Communication: Act as a point of contact for LD-related inquiries and provide support to employees and managers. Communicate effectively with internal and external stakeholders to ensure alignment and collaboration. Provide regular updates on LD activities and progress to the Head of Human Resources. Continuous Improvement: Identify opportunities for improving LD processes and systems. Stay updated with industry trends and best practices in learning and development. Contribute to the development and implementation of new LD initiatives Governance Risk Ensure adherence to legal and regulatory requirements Support MPMS assurance programs that deliver effective risk management and compliance practices The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience Personal Attributes Bachelors Degree or certification in Learning and Development or Human Resources; or equivalent experience Experience in a learning and development role (preferred but not required) Excellent organisational and multitasking skills Excellent attention to detail An interest in facilitating training Strong interpersonal and communication skills (written and verbal) Proficiency in MS Office Suite Familiarity with HRIS/LMS platforms (preferred but not required) Basic knowledge of employment laws and HR best practices is a plus

Overview To learn and deliver on the corporate action related events (e.g., dividends, interest, proxy and trust distributions etc) and project manage minor/less complicated payments under supervision of a project manager/team leader. Key Accountabilities and main responsibilities Strategic Focus You ll be working in the Corporate and Income section. We are responsible for the correct and timely processing of Corporate Action and Income transactions. This includes cash payments such as dividend, interest, liquidation and redemption or corporate events like merger, capital increase, tender or purchase offer and stock split on equities, bonds or hedge fund products. As a strong member of the team you will work closely within the integrated value chain and our global / international interfaces. Knowledge of corporate action processes including cash and stock Dividends Understanding of processing for various Corporate Action notices. Should have knowledge of break resolution related to any Corporate Action Breaks Confirming / validating corporate action related events Computing and processing entitlements accruals Processing redemptions, Coupon Dividend events Reconciliation to ensure all the activities processed are correct and break resolution as necessary. Ensure to adhere to schedule adherence. Ensure credit time and leave accruals are within guidelines so that the Link Group s financial liability is limited To provide accurate and complete information, solve problems and complete transactions in a professional and timely manner to agreed standards Monitor customer satisfaction results and proactively improve these by focusing on key methods. Regularly review work practices/procedures to identify opportunities to improve quality and/or productivity Collaborate with other teams and render support on need basis Operational Management Conducting investigations on counterparties for any adverse information, reputational risk issues, inappropriate practices, or behaviour on the part of the counterparty. Governance Risk Maintain level of accuracy Complete assigned task as per provided SLA. Experience Personal Attributes Exhibits high level client service skills Excellent capital market understanding of corporate actions. Excellent time management skills, demonstrating flexibility and the ability to manage and plan to meet deadlines Open for changes; understand status quo and challenge todays setup with proposals on how to do it better. Team Player. The Role need to support APAC or EMEA shift and would need to work in Rotational shift wherein shifts would start at 3:30 am IST for APAC and from 11.30 AM for EMEA. Demonstrated high level of initiative, motivation, and organisational skills Effective oral and written communication skills including negotiation skills, ability to liaise successfully with internal and external parties, and ability to work effectively in a team environment Flexibility - able to meet demanding deadlines and work long hours to meet those deadlines, as required Qualification in business/financial markets/law/securities industry desirable Respond quickly and accurately to queries in a high volume, time sensitive trading environment. Issue escalation and resolution on a timely manner. Prioritize time accordingly to action on breaks. Developing action plans for resolution of outstanding issues. Adapt to an environment of openness and information sharing within the team, by attending regular team meetings and communication processes. Achievement of service standards and client specific requirements regarding quality assurance, daily reporting, and end of month reporting Identify and drive process improvement and efficiency initiatives across the line of business Manage escalations and seek to resolve them to the satisfaction of the customer and client Ensure to be compliant with legal, regulatory, policy and business requirements

Overview To provide investment operations support to Fund Operations boutique fund managers covering a range of portfolio administration functions namely valuations, corporate actions, cash forecasting, performance reporting, trade settlement management, cash movements, broker and custodian liaison, and relationship management. The role covers a range functions working on managed funds, private equity funds and listed investment companies. Investment types covers both domestic and international types including Equities, Futures, Options, FX, Currency forwards, Swaps, Fixed Income, and Managed Funds. Key Accountabilities and main responsibilities Strategic Focus Provide support in the onboarding of new clients and ensuring the effective and timely implementation of client change requests Contribute to project work to improve service quality e.g. system implementations, automation Build and maintain effective relationships with stakeholders such as wholesale and retail clients, custodians, fund managers and brokers Regularly review processes and procedures with a view to implementing efficiency and accuracy improvements Operational Management Accurately prepare and review unit prices for managed investment funds, private equity funds and listed investment companies Produce and review Gross Asset Value (GAV) and Net Asset Value (NAV) including unit pricing calculation for NAV Reconcile cash records, positions and trades to the custodian/ PB Update portfolio system relating to investment trades, settlements, corporate actions, income receipts and cash movements Prepare periodic reports to fund managers, their clients, and asset consultants Ensure timely delivery of various reporting requirements to fund managers Preparation of reconciled month end portfolios for accountants to complete unit pricing Preparation of periodic reports to fund managers, their clients, and asset consultants Update portfolio system relating to investment trades, settlements, corporate actions, income receipts and cash movements People Leadership Partner effectively with cross functional teams, including Australian teams, ensuring clear communication and knowledge sharing Provide support, review and preparation of Investment Operations daily deliverables Collaborate closely with the team and the broader organisation to achieve shared goals, treating all colleagues and clients as valued partners Governance Risk Ongoing monitoring and improvement of risk and compliance controls. Post trade compliance monitoring Adopt a risk management culture, and effectively limit risk exposure to MUFG Corporate Markets with strategies to mitigate risk The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience Personal Attributes 2+ years registry experience in a custody, fund administrator or fund manager environment within a high volume, client focused working environment Tertiary degree in relevant field such as Finance, Accounting or Commerce is required Strong technical knowledge in financial markets including investment products, markets and securities Process expert knowledge in the investment process and trading instruments across various asset classes Comprehensive understanding of performance measurement, attribution analysis, and risk assessment models for evaluating investment outcomes. Skilled in problem solving and implementing practical solutions Proactively responds and adapts to change - supports and influences strategies to enable business transformation and enhancement Excellent written verbal communication to engage with people at all levels of the organisation and build strong relationships and trust with clients and internal stakeholders Excellent organization skill - ability to multi-task in a high-pressure environment Attention to detail - ensures accuracy and efficiency of daily tasks and high personal standards in all work areas Takes ownership and pride of quality of work delivered to ensure exceptional client focussed approach

Overview The role of Cash Management Team leader is to be responsible for daily banking activities that include payments in various formats including Crest, BACS, Chaps, foreign remittances and foreign exchange transactions and to help manage the operational relationships with our banking partners and ensure all risks are investigated and escalated promptly. The purpose of this role is to provide key support and oversight for the start of day, intra-day and end of day processes that are critical to the successful running of the Treasury Operations Functions. This is to include the upload and download of internal and external system files and the monitoring of applications to ensure they have loaded/run successfully as well as interacting with our banking partners to ensure the correct opening of client bank accounts. Also, to monitor and maintain key departmental databases and liaise with IT to ensure the IT infrastructure is fit for purpose Key Accountabilities and main responsibilities Strategic Focus Ensure that all banking transactions are made promptly and accurately and in accordance with the requirements of the business. Collaborate with all other operational teams to ensure their banking and payment requirements are met in accordance with deadlines. Manage queries received from other operational teams. Maintenance of accounts on various online banking sites on behalf of clients and banking relationship managers e.g. direct entry user ids, limits, loading to online sites etc. Establish and maintain new accounts and user profiles on various banking platforms. Including trust, custodial and third party bank accounts for internal and external clients. Monitoring of various straight through banking channels and internal systems to ensure successful delivery and execution of payments. Monitoring of various bank online sites to ensure effective delivery and execution of banking payments. Maintain/establish account signatory listings Maintain an account master listing of all managed bank accounts. To assist in the implementation, testing and management of enhancements to banking software applications. Maintain, establish and configure banking applications for existing clients Set-up and maintenance of BPAY billers and Lockbox facilities with the financial institutions for internal clients. Processing requests for foreign currency cross border settlements and international payments. Processing Direct Entry Credit/Debit payment files through various banking channels Processing electronic transfers and real time payments for internal clients. Support/Backup for EFTPOS, VirtualPOS processing Support/Backup for presented data up-loading Facilitate and assist internal departments with banking application use, reporting, data extractions Troubleshoot banking applications, liaise with internal helpdesk, financial institution s helpdesk Banking Operations Task List Foreign Exchange, Reconciliation, File Processing, Resolving Queries Monitoring of Funding Due Distribution of Funding Advices to the business CAG / Waste sheet Reconciliation Monitoring Processing of Bac s Rejects / Queries Payment authorisation across Multiple Platforms to ensure all Payments/Files are processed in a timely manner and within prescribed timeframes. Processing Debit Card Refunds and the Stop Cheque Process end to end. Crest Reconciliation Setting of Debit CAPs. Maintaining Banking MI and Bank Account Reconciliations. Dealing with All types of Queries, Monitor account exceptions and resolving all in a timely manner Dormant Accounts funding totals and submission to Finance Director. LCP set up. Static Team Task List Ensure existing and new processes are properly documented including EUC Support and maintain all departmental databases ensuring the code/data integrity are maintained to ensure the solutions are performing as required Documenting Databases Documenting EUC policy Support various Excel Spreadsheets and VBA Macros Support Fiserv Accurate Reconciliation Software Creating/Amending existing match rules Data import feeds Validation Rules Internal SQL Reporting requirements Support Xceptor Data Hub processes to aid the automation process Support SharePoint solutions: Create/Amend New Reporting via SSRS/Report Builder 3.0 Create/Amend Input forms via InfoPath Create/Amend reports from Accurate via Crystal Reports Account Opening and Closing Ensure all Bank accounts are opened accurately and promptly with all team members understanding the process, differences and Implications of non-regulated, regulated and client money bank accounts. Ensure that all accounts have the appropriate acknowledgement letters in place where required and that they are maintained and kept securely, retrievable on request and managed in strict accordance with the FCA (and other) regulations. Signatory Control Maintain and review all appropriate approved signatory lists on a regular basis with all banking relationships to ensure appropriate levels of signatories Ensuring bank downloads are received and uploaded to various systems in the set time frame. Liaising with banks when data downloads fail Perform user administration for bank and associated system applications Ensure all appropriate regulations are adhered to Managing queries received via the Static Data Mailbox Operational Management Conducting investigations on counterparties for any adverse information, reputational risk issues, inappropriate practices, or behaviour on the part of the counterparty. Conducting risk assessments and applying risk categories to new counterparties. Prepare documentation, process transactions, and perform other tasks related to control and reconciliation. Monitor and process pending items, correcting discrepancies. Launch investigations, provide information and compose correspondence. Increase efficiencies by utilizing technology. Understand risks and apply this knowledge to risk metrics. Identify and resolve technical issues with reconciliation tool and file management. People Leadership Leadership and Team Development: Provide guidance and mentorship to team members, fostering a collaborative and productive work environment. Encourage professional growth through training and development opportunities. Performance Management: Set clear performance expectations, conduct regular evaluations, and provide constructive feedback. Implement strategies to improve team performance and address any issues promptly. Conflict Resolution: Mediate conflicts and facilitate effective communication among team members. Ensure a positive and inclusive workplace culture by addressing concerns and resolving disputes. Strategic Planning: Develop and execute strategic plans to achieve organizational goals. Align team objectives with the companys vision and mission, ensuring efficient resource allocation and project management. Employee Engagement: Promote employee engagement and satisfaction through recognition programs, team-building activities, and open communication channels. Foster a supportive environment that values diversity and inclusion. Support the blended working model and prioritise the wellbeing of colleagues. Governance Risk Maintain level of accuracy Complete assigned task as per provided SLA. Production of MI including volume of activity, accuracy, forward look against resource requirement. Competencies Demonstrated high level of initiative, motivation, and organisational skills Have handled team of 6-12 team members Analytical and problem-solving skills Effective oral and written communication skills including negotiation skills, ability to liaise successfully with internal and external parties, and ability to work effectively in a team environment Flexibility - able to meet demanding deadlines and work long hours to meet those deadlines, as required Qualification in business/financial markets/law/securities industry desirable Respond quickly and accurately to queries in a high volume, time sensitive trading environment. Issue escalation and resolution on a timely manner. Prioritize time accordingly to action on breaks. Developing action plans for resolution of outstanding issues. Adapt to an environment of openness and information sharing within the team, by attending regular team meetings and communication processes. Achievement of service standards and client specific requirements regarding quality assurance, daily reporting, and end of month reporting Identify and drive process improvement and efficiency initiatives across the line of business Manage escalations and seek to resolve them to the satisfaction of the customer and client. Demonstrated high level of initiative, motivation, and organisational skills Analytical and problem-solving skills Effective oral and written communication skills including negotiation skills, ability to liaise successfully with internal and external parties, and ability to work effectively in a team environment. Ensure to be compliant with legal, regulatory, policy and business requirements Prioritize time accordingly to action on breaks. Ability to work on ad-hoc activities. Should have the ability to maintain various MIS reports. Ensure to be compliant with legal, regulatory, policy and business requirements. Technical awareness Commercial awareness Customer service Team working Risk and conduct management *The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience Personal Attributes c8+ years experience in Financial Services industry with good knowledge of Banking and Static Exhibits high level client service skills Excellent presentation and communication skills (written and verbal) experience in financial services command of Microsoft Excel / Power Point / Word / Outlook Exhibits high level client service skills Excellent problem-solving skills both independently and supporting others. Excellent time management skills, demonstrating flexibility and the ability to manage and plan to meet deadlines Open for changes; understand status quo and challenge todays setup with proposals on how to do it better Macro/Automation/robotics experiences Risk awareness; understand when to escalate and involve superiors motivated, self-directed and driven (always staying up to date and improving) Knowledge of the banking and payment systems used such as BACS, Chaps and bank portals. Strategic thinker with strong analytical skills to enhance standards, policies and departmental controls An ability and desire to drive change with the ability to influence others Well-developed leadership and people management skills, able to drive change and provide positive influence to achieve organisational goals. Excellent written and verbal communication skills with ability to work effectively with other teams Strong problem solving and prioritization skills with a keen eye for detail Understanding and experience of banking technology and desk top applications The Role need to support APAC or EMEA shift and would need to work in Rotational shift wherein shifts would start at 3:30 am IST for APAC and from 11.30 AM for EMEA Banking List Essential in-depth knowledge around the Banking and Payment methods used within the European Banking environments eg - BACS, Chaps etc. gained over a minimum of 4-8 years Knowledge of the relevant FCA regulations and escalation process preferable An ability and desire to drive change throughout the business Excellent written and verbal communication skills, able to negotiate and work effectively with senior business management across business lines and geographies Strong problem solving and prioritization skills and can perform multitask under pressure with a keen eye for detail Excellent team player with a proactive and self-motivated attitude and ability to think and act independently Essential understanding and experience of banking technology and desk top applications In good depth of knowledge of the regulations relevant to the duties performed by the Treasury Department. Demonstrated experience in the setup and maintenance of bank accounts Highly developed analytical and problem solving skills. Effective oral and written communication skills including strong negotiation skills, ability to liaise successfully with internal and external parties and the ability to effectively represent MUFG at client meetings. Banking or Finance Industry background Degree/Diploma in accounting, business or finance/ banking related desirable Static List Previous experience gained working within Operations and/or the finance industry preferred Preferred in-depth knowledge of the control and reconciliation of accounts gained over a minimum of 6 years Knowledge of the relevant FCA regulations preferred Strategic thinker with strong analytical skills to enhance standards, policies and control Leadership and people management skills, able to drive change and provide positive influence to achieve organisation goals. Excellent written and verbal communication skills, able to work effectively with senior business management across business lines and geographies Strong problem solving and prioritization skills and can perform multitask under pressure with a keen eye for detail Excellent team player with a proactive and self-motivated attitude and ability to think and act independently Essential understanding and experience of banking technology and desk top applications Microsoft Office 2010+ Intermediate or Above in MS Excel VBA Writing Macros Advanced Formulas Pivot Tables External Data Connections Intermediate MS Access Queries/Reports/Forms VBA Relational database structures Crystal Reports/Business Objects Report Builder 3.0/SSRS SQL Server 2008/MYSQL SharePoint 2010+ InfoPath Forms Lists Workflow SharePoint Designer CSR via JavaScript

Overview The primary objective of the Team leader is to lead a customer focused team committed to the provision of a high-quality service achieving SLA s. Having strong knowledge on transfer agency/registration and capital market products. Provide Leadership support in meeting Teams and Organisational objectives. Manage departmental projects and build working environment more flexible for the team. Key Accountabilities and main responsibilities Strategic Focus This role will include the functions like Share Dealing - Share Plans Service, Transfer Agency/Registrations, Settlements and Reconciliations. The incumbent needs to understand the laws of the region supported and perform day to day work in accordance to procedure set for an activity. Responsible to manage operations of the team in a timely manner including but not limited to, Static Data Maintenance, Placing Dealing, Open Accounts of Clients, Update / Amend Client s personal information, Reporting, Performing Settlement and Reconciliation for the activity on the account. Monitor and drive team and individual performance against agreed KPI s consistently Manage team resources by ensuring availability and punctuality of team members Regularly review work practices/procedures to identify opportunities to improve quality and/or productivity. Manage escalations and seek to resolve them to the satisfaction of the customer and client Monitor the work of team members to ensure that the team is compliant with legal, regulatory, policy and business requirements Encourage an environment of transparency and need based information sharing within the team, by implementing regular team meetings and communication processes Manage the performance of team members by coaching, providing regular constructive feedback on performance, and completing performance management processes within agreed timeframes Assist other teams across the business as required Provide career counselling and development opportunities for team members by discussing their career goals and current training needs, and supporting learning through personal development plans and training Excellent interpersonal skills - ability to network and earn confidence of diverse client personnel management of Link group India based operations team Ability to work under pressure, handle multiple priorities and work as part of the team Take leadership role in independently managing back office operations Client Management - establish self as a valued partner and work closely to achieve goals defined Help knowledge management endeavor by sharing process knowledge and best practices within the teams Lead various quality initiatives across processes managed Responsible for Business continuity, transformation, and various audits Operational Management Conducting investigations on counterparties for any adverse information, reputational risk issues, inappropriate practices, or behaviour on the part of the counterparty Conducting risk assessments and applying risk categories to new counterparties People Leadership Prepare documentation, process transactions, and perform other tasks related to control and reconciliation Managing a team between 8-10 people Conducting monthly 1:1 with team members Set up the objectives and goals for team members, and provide feedback whenever needed Assisting the Ops Manager with their day-to-day tasks Standing in for the Ops Manager in their absence Monitor and process pending items, correcting discrepancies Launch investigations, provide information, and compose correspondence Increase efficiencies by utilizing technology Understand risks and apply this knowledge to risk metrics Governance Risk Maintain level of accuracy Complete assigned task as per provided SLA Experience Personal Attributes Excellent presentation and communication skills (written and verbal) Strong reconciliation capital market knowledge Excellent problem-solving skills both independently and supporting others Excellent/advanced knowledge of Excel with VBA experience being a plus; should be familiar with MS Word Office tools Excellent time management skills, demonstrating flexibility and the ability to manage and plan to meet deadlines Open for changes; understand status quo and challenge todays setup with proposals on how to do it better Adaptive, flexible style with the ability to work in a dynamic, fast-paced environment Demonstrated high level of initiative, motivation, and organisational skills Analytical and problem-solving skills Effective verbal and written communication skills including negotiation skills, ability to liaise successfully with internal and external parties, and ability to work effectively in a team environment Flexibility - able to meet demanding deadlines and work long hours to meet those deadlines, as required Qualification in business/financial markets/law/securities industry desirable Respond quickly and accurately to queries in a high volume, time sensitive trading environment. Issue escalation and resolution in a timely manner The Role need to support APAC or EMEA shift and would need to work in Rotational shift wherein shifts would start at 3:30 am IST for APAC and from 11.30 AM for EMEA Adapt to an environment of openness and information sharing within the team, by attending regular team meetings and communication processes Achievement of service standards and client specific requirements regarding quality assurance, daily reporting, and end of month reporting Identify and drive process improvement and efficiency initiatives across the line of business Manage escalations and seek to resolve them to the satisfaction of the customer and client Ensure to be compliant with legal, regulatory, policy and business requirements. Prioritize time accordingly to action on breaks Developing action plans for resolution of outstanding issues Good with numbers ability to derive information from data collaborate with other teams and render support on need basis

Overview The Senior Developer has proven experience in delivering quality software and is keen to learn and work with some of the latest exciting cloud technologies. Builds software using the appropriate toolsets, following the software life cycle and the development procedures. Inputs into technical design solutions from functional requirement documents; Develops software to system specifications; Test programs and unit modules to system specification; Delivery of quality software to agreed timescales; Takes full ownership and supports change from Development to Live; Mentors junior team members; Supports and maintains systems in use (third line support). Working with BAs, Testing teams, PMs, DevOps, Support, Release Management Teams and Business Stakeholders Key Accountabilities and Main Responsibilities Strategic Focus Analyse, document and propose solutions by mapping business requirements to technical solutions. Be involved in the application design process, ensuring each system component is well written, performant and ensuring scalability by making applications multi-instance where appropriate. Operational Management As well as working with other developers, you will also be working alongside systems analysts, testers, architects and delivery managers to deliver quality software. You will be involved in the estimation of work and definition of backlog items. Write code and unit tests to specification. Perform triage of defects and track them through to technical resolution. Participate in daily stand ups. Own the code management in the team and ensure effective use of source control systems. Work with DevOps to ensure continuous deployment processes are achieved. People Leadership Share your experience with other team members and contribute to the learning culture. Mentor and guide other developers Experience Personal Attributes Solid technical expertise in the relevant applications / technologies that support the business. Excellent communicator and mentor. C#, Git, Unit Test Frameworks, SQL Server / TSQL / Stored Procedures / Query Optimisation. Ability to work to tight deadlines and work under pressure. Experience of working on complex/challenging projects. Flexible, Self-motivated, team player able to self-organise and deliver on commitments. Ideal: Experience in Azure. WebApp technologies, HTML, JS, Angular, React, CSS, etc. Experience in agile working environments