THE ROLE Work towards continual compliance of quality standards for products and processes to ensure improvement and consistency of Quality Work closely with internal and external key stakeholders with regards to required support in their activities Responsible for all areas of the Quality function and provide support within Operations.KEY RESPONSIBILITIES Need to have international calling experience. Excellent communication skills with ability to follow through on difficult decisions. Collections/Credit Control experience is required. Knowledge of contracts and an understanding of UK Insolvency and consumer credit laws would be an advantage. Banking, Leasing or Financial Services experience preferred. Ability to work within structured processes managing tasks efficiently and effectively. Skilled in negotiation Adaptable, self-motivated team player Strong analytical skills High attention to detail Be proactive and acts on own initiative and have good problem-solving skills. Ability to cope with change, be flexible and handle difficult situations.KEY SKILLS Excel Word (min of intermediate preferred) Experience of using CRM systems OutlookBenefitsGreat and innovative company.Competitive SalaryQuarterly Commission Structure33 days annual leaveHours of work: 1:00 - 10:00 PM / 12.30 to 9.30 PM (As per day light saving)Note:- Please apply only if you have international calling experience.