ResponsibilitiesRespond to client questions via chat, email and voiceFollow up with clients in the trial process to nudge them to book, join and sign up as membersInterface with care and teacher ops to ensure that client has a great experience with trialInterface with teachers to address support queries for clients Interface with teacher ops to ensure that all the 3 month plan are delivered in a timely mannerQualificationsA graduation degreeSelf-starterGreat deal of empathy and ability to feel client pain, ambivalence and challengesGreat communication skills - both oral and writtenAbility to set plans and execute them, organizedAble to adapt rapidly in quick changing environmentAbility to follow a process with consistent follow upsComfortable with technology and data reporting etc.Collaborative in terms of working with other teamsTrainable - ability to learn MI skills, listen etc.HappyBenefits:Competitive salary and benefits package.Opportunities for career advancement and professional growth.A supportive and dynamic team environment where innovation and creativity are encouraged.About Company:MyYogaTeacher is a fast-growing health tech startup with a mission to improve the physical and mental well-being of the entire planet. We are the first online marketplace to connect qualified Fitness and Yoga coaches from India with consumers worldwide to provide personalized 1-on-1 sessions via live video conference (app, web). We started in 2019 and have been showing tremendous traction with rave customer reviews.Over 200,000 happy customersOver 335,000 5 star reviewsOver 150 Highly qualified coaches on the platform95% of sessions are being completed with 5-star ratingHeadquartered in California, with operations based in Bangalore, we are dedicated to providing exceptional service and promoting the benefits of yoga and fitness coaching worldwide. To learn more about us, visit https://myyogateacher.com/aboutusWe put our employees' well-being at the forefront by providing competitive industry salaries and robust benefits packages. Were proud to foster an inclusive workplace and make a positive impact on the community. Additionally, we actively promote internal mobility and professional development at every stage of your career. Read more on our mission and culture at https://myyogateacher.com/articles/company-mission-cultureHow to Apply:If you meet these qualifications and are excited about the opportunity to make a difference in peoples lives, please submit your application today! We look forward to hearing from you.