Home
Jobs
Companies
Resume
184 Job openings at Natwest Services
About Natwest Services

NatWest Group Services provides a range of banking solutions and is a subsidiary of the NatWest Group, which serves millions of customers across the UK and Ireland.

Software Engineer, PySpark, AVP

Not specified

8 - 13 years

INR 27.5 - 34.0 Lacs P.A.

Work from Office

Full Time

This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, youll build a wide network of stakeholders of varying levels of seniority It s a chance to hone your existing technical skills and advance your career Were offering this role at associate vice president What youll do In your new role, you ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. You ll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as well as liaising with other engineers, architects and business analysts across the platform. You ll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working code Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills youll need You ll need a background in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. You ll also need: At least eight years of experience with Pyspark, Python, Oracle, Airflow, and SQL Strong experience with AWS and Snowflake A deep understanding of ETL processes Experience in multiple programming languages or Low Code toolsets Experience of DevOps, Testing and Agile methodology and associated toolsets Experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance

Software Engineer, VP

Not specified

10 - 14 years

INR 30.0 - 37.5 Lacs P.A.

Work from Office

Full Time

Join us as a Software Engineer This is an opportunity for a technically minded individual to join us as a Software Engineer You ll be designing, producing, testing and implementing working software, working across the lifecycle of the system Hone your existing software engineering skills and advance your career in this critical role Were offering this role at vice president level What youll do Working in a permanent feature team, you ll be developing knowledge of aspects of the associated platform across the disciplines of business, applications, data and infrastructure. You ll also be liaising with principal engineers, architects in the domain and other key stakeholders to understand how the platform works and how it supports business objectives. You ll also be: Applying Agile methods to the development of software on the backlog Producing resilient and long-lived software and acting flexibly to cope with future needs Delivering intentional architecture and formulating emergent design through innovative ideas, experimentation and prototyping Designing and developing software with a focus on the automation of build, test and deployment activities, using executable patterns The skills youll need We re looking for someone with strong e xperience in Selenium, Cucumber, Java , GitLab, DevOps, CICD, Python, Java, Micro services, Camunda, SQL and AWS. Also experience in Java full stack including Microservices, ReactJS, Spring, SpringBoot, SpringBatch, Pl/SQL, Oracle, PostgreSQL, Junit, Mockito, Cloud, REST API, API Gateway, Kafka and API development. Youll have an experience of 9+ years. You ll also need to be capable of complex requirements analysis capture and validation against and with business and systems requirements. Additionally, you ll demonstrate: Experience of leading the implementation of programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance Sound collaboration skills with the ability to work with business teams to produce pragmatic solutions that work for the business Experience of information security policies and practices within the financial sector Strong stakeholder management skills and communication skills with the ability to communicate complex technical concepts in a simple way

Change Solution Designer

Not specified

4 - 8 years

INR 7.0 - 12.0 Lacs P.A.

Work from Office

Full Time

Join us as a Change Solution Designe r Take on a varied role, within our Customer & Reference D ata M anagement team , where you ll own the end-to-end high level business design for customer and reference data initiatives This is a chance to shape the future of our business and gain great exposure across the bank in the process Were offering this role at associate level What youll do You ll support engagement with relevant stakeholders as a single point of contact for design aspects. You ll be representing the design function at governance forums and working with enterprise and data architects to make sure standards and principles are adhered to. You ll also analyse requirements into coherent end-to-end designs, taking the business architecture into account. Other duties include: W orking with a range of stakeholders from across the bank to identify investment priorities, define opportunities and shape journeys to meet our strategic goals Translating requirements into a series of transition state designs and an executable roadmap Supporting cost-effective designs for the business and aligning solutions with the corresponding business, data and IT architecture Documenting the relevant design in accordance with standard methods Making sure the solution design is aligned to the portfolio or enterprise architecture target state The skills youll need You ll have a background in solution design and significant experience of using industry standard models and tools. Alongside good communication skills, you ll also need the ability to lead and collaborate with both internal and external teams. We ll also want to see: Knowledge of the Customer & Reference data technical domain with an understanding of key elements An understanding of Data Management principles and how they are applied within the b ank An understanding of the financial services environment and regulatory frameworks An expert understanding of external influences and advances that impact design

Security Consultant, AVP

Not specified

10 - 15 years

INR 30.0 - 35.0 Lacs P.A.

Work from Office

Full Time

Join us as a Security Specialist Take on a new challenge and use your specialist knowledge to support the wider organisation in building and operating secure services that protect both colleagues and customers You ll act as a subject matter expert in a security related field, making sure that the security implications of the backlog are understood in the right way, building security early into design You ll be joining an exciting and fast-paced area of the bank, where you can expect great exposure both for you and your work We re offering this role at associate vice president level What youll do As a Security Specialist, you ll work at a domain level to understand and ensure robust security is continuously considered and incorporated at every stage, programme increment and feature team delivery throughout the development lifecycle and through to support. You ll collaborate with feature teams and participate in story refinement, sprint planning and retrospective sessions, establishing a culture of innovation and strategic thinking that makes sure that the bank has knowledge of, and opportunities to exploit, the latest developments in your area of specialism. You ll also be: Supporting with the identification of risks, while contributing to risk management strategies to achieve business objectives and customer outcomes Understanding and implementing Agile methodologies and actively contributing to finding opportunities to build security early into design Making sure that decisions made are based on robust data, return on investment and value measures that demonstrate thoughtful and intelligent cost management Actively contributing to your centre of excellence (CoE) specialism by cross sharing learnings and best practice with CoE and community of practice colleagues Building and leveraging relationships with colleagues across the bank and third parties to ensure decisions made are commercially focused and create long term value for the organisation The skills youll need To be successful in this role, you ll need knowledge of one or more security subject areas and experience of setting risk appetites. You ll also demonstrate experience of, or a willingness to learn risk management frameworks to assess and provide advice for the changes introduced to the infrastructure components, while playing a key role in a tool based rule change management process. Additionally, you ll need: An understanding of Agile methodologies with the ability to write technical issues in business term, plus analytical and problem-solving skills Good knowledge of cybersecurity frameworks, like ISO, NIST & SoGP Should have experience in a similar role and relevant networking or security trainings/certifications such as CCNA Security, CompTia Sec+, CCNP, CCSP Good understanding of a network security focused on Public Cloud computing plus LAN, WAN and VPN networking and firewalling experience A background of defining policy controls with understanding of completing benchmarking to peers and industry standards

Senior Auditor, Payment (AVP)

Not specified

9 - 14 years

INR 25.0 - 32.0 Lacs P.A.

Work from Office

Full Time

Join us as a Senior Auditor In this role, you ll contribute to independent audit engagement assurance by undertaking allocated tasks within the engagement life cycle You ll be working towards providing quality and effective assurance to our business managers and engaging with stakeholders through open discussions This is also an opportunity to hone your skills as you ll be leading audit engagements, meeting up with business managers, and working on successfully mitigating audit risks Were offering this role at associate vice president level What Youll Do As a Senior Auditor, you ll be contributing to our assurance plans and carrying out various tests that review our audit risks. You ll be exposed to new ways of thinking through the analysis of our MI and will be undertaking effective process mapping. Additionally, you ll be coaching auditors and leveraging our industry leading audit methodology and tools. Day to day, you ll be: Reviewing our risk information and producing effective audit engagement reports and opinions Effectively creating issues and contributing to discussions on the opinion in order to influence the prudent management of risk Managing your workload to make sure you deliver projects within the stipulated budgets and timelines Engaging with stakeholders and making sure they have a clear understanding of business risks Sharing your knowledge throughout various audit engagements across the bank The Skills Youll Need To excel in this role, you ll require prior experience in risk management and audits. You must be able to demonstrate strong problem-solving skills and we ll look to you to have an eye for detail when reviewing data. In addition, you should demonstrate: A strong understanding of the principles of good risk management A thorough grounding in monitoring and testing effective controls The ability to assess and priorities data effectively Knowledge of payments process and applications like CHAPS, SWIFT Knowledge of payments, operations Audit and prefer knowledge of Internal and/or external Audit, audit qualification like CIA will be preferred

DevOps Engineer

Not specified

5 - 8 years

INR 15.0 - 20.0 Lacs P.A.

Work from Office

Full Time

Join us as a DevOps Engineer This is an opportunity for a driven individual to take on an exciting new career challenge You ll be able to build and maintain a wide network of stakeholders of varying degrees of seniority It s a chance to have a tangible effect on our function, put your existing skills to the test and advance your career Were offering this role at associate level What youll do Youll be working with platform and feature teams to develop, build and configure DevOps tools, technologies, techniques, patterns, and processes, and create trusted pipelines of work from development through to production environments utilising high degrees of automation. You ll also: Contribute to building the DevOps engineering capability, culture and mind-sets within the organisation Working with platform and feature teams as SME to develop, build and configure DevOps tools, technologies, techniques, patterns, and processes Create trusted pipelines of work from development through to production environments utilising high degrees of automation Coach and mentor feature and platform teams to higher levels of DevOps capability, to drive continuous improvements and enhancing the end customer experience Support the set up of DevOps methodologies and tools within platform and feature teams and demonstrate technical implementation Support the development and establishment of appropriate DevOps The skills youll need Youll need knowledge of the core principles and benefits of DevOps, and knowledge and experience of software engineering and or IT Operations. You ll also need: 5+ years of proficiency in Python, AWS Cloud, React JS, Dynamo DB, AWS Contact Centre Experience and other AWS services such as Lambdas, VPC, CloudTrail, CloudWatch, Route53 Knowledge on GitLab and its features (Runners and Build) & hands on experience on IAC Terraforms Efficient in writing shell scripts and Linux programming and should have worked on native AWS pipeline services like Code Build, Code Pipeline, CloudFormation Experience of common DevOps tools such as CI tools, source code management, deployment, and configuration tooling Experience of scripting Experience of working within a governed or regulated change framework Knowledge and experience of agile ways of working

Software Engineer

Not specified

4 - 8 years

INR 45.0 - 50.0 Lacs P.A.

Work from Office

Full Time

Join us as a Software Engineer This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, youll be engineering and maintaining innovative, customer centric, high performance, secure and robust solutions It s a chance to hone your existing technical skills and advance your career while building a wide network of stakeholders Were offering this role at associate level What youll do In your new role, you ll be working within a feature team to engineer software, scripts and tools, as well as liaising with other engineers, architects and business analysts across the platform. You ll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working software solutions Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills youll need To take on this role, you ll need a background in software engineering, software design, and architecture, and an understanding of how your area of expertise supports our customers. You ll also need: 4-8 years of experience in Python, AWS Cloud, React JS, Dynamo DB, Contact Centre Experience (AWS Connect, CISCO) Experience in AWS Voice Technologies (Amazon Connect) is required, Cloud to External/On-Premises Integration Experience of working with development and testing tools, bug tracking tools and wikis Experience in multiple programming languages or low code toolsets Experience of DevOps and Agile methodology and associated toolsets A background in solving highly complex, analytical and numerical problems Experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance

Site Reliability Engineer, AVP

Not specified

12 - 14 years

INR 30.0 - 37.5 Lacs P.A.

Work from Office

Full Time

Join us as a Production Analyst This is an opportunity to make a real impact and be pivotal in the success of our business, while benefiting from great variety and stakeholder exposure We ll look to you to deliver a complex and critical production management, infrastructure and application support service for relevant platforms, activities and processes across the domain Hone your existing analytical skills and advance your career in this exciting, fast paced role Were offering this role as associate vice president level What youll do As a Production Analyst, you ll support with providing day-to-day technology based services and will assist with deploying new, complex applications and architecture across the domain. Responsible for system performance & uptimes, IT support operations, maintaining and enhancing systems operational efficiency along with focus on deployment automation and system optimization, ensuring consistent performance and reliability. The candidate must have robust hands on problem-solving technical skills and a strong desire to implement scalable and sustainable technological solutions. Custodian of SRE SLO, SLI & Error Budgets. Application scalability & optimization: Assist in designing and implementing scalable, highly available system architectures to handle increasing loads and user demands without compromising performance. Creating and optimizing CI/CD pipelines to automate testing and deployment processes, reducing the time from development to production and ensuring consistent quality control. Designing, Monitoring & Responding to system alerts in APM & SPLUNK tools, Monitoring system performance, identifying bottlenecks, and executing optimization & permanent fixes. Managing incident response protocols, including on-call rotations. Conducting post-incident reviews to prevent recurrence and refine the system reliability framework. Collaborate with development operations staff to create, monitor, and troubleshoot the system infrastructure. Increase system resilience and serve larger customer volumes with expert-level coding, bulletproof release, and change management skills. Manage cloud and database system maintenance, debugging production issues as they arise. Your role will also involve: Collaborating with product development and feature teams to understand the upcoming product, enabling continuous integration and continuous deployment to occur Regularly attending the feature teams refinement and planning sessions Identifying areas for service improvement by analysing and diagnosing re-occurring platform and service incidents, as well as customer and stakeholder feedback Building a culture of continuous improvement to reinforce the robustness of the domain, with a focus on automation, scalability, continuous integration and continuous delivery The skills youll need We re looking for someone with technical knowledge and experience including platform, technology, products and domains. Youll have 12+ years of strong experience in DevSecOps & SRE experience in production support. Working hands-on knowledge of configuring SLA, SLO, SLIs and infra + business rules/logics in AppDynamics, SPLUNK, DX-APM, AWS CW, Tivoli etc. Strong handson in Service Management, Change Management etc using tools like Service Now. Experience in handling enterprise activities like DR tests, other infrastructure activities. Ownership of DevOps DORA metrics and SRE TOIL reduction. Experience in security tools like SAST, DAST, container security. Understanding of Node.js, React.js, JAVA, Oracle, IDMC, Infra as Code like Terraform, CloudFormation. Experience in container technologies like Docker, Kubernetes, OpenShift Must have knowledge of DevSecOps tools like Git, Maven, Selenium, Jenkins, Ansible, Security Tool Anyone of the Monitoring tools knowledge Geneos, Nagios, Prometheus, DynaTrace, AppDynamics, DX-APM, SPLUNK. Scripting Knowledge: UNIX Shell, (Python groovy, YAML ((good to have)). Experience and understanding in at least one cloud provider like AWS, Azure etc. Understanding network protocols, load balancing, and firewall management for secure and efficient network operations.

Software Engineer, AVP

Not specified

8 - 13 years

INR 27.5 - 34.0 Lacs P.A.

Work from Office

Full Time

Join us as a Software Engineer This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, youll build a wide network of stakeholders of varying levels of seniority It s a chance to hone your existing technical skills and advance your career Were offering this role at associate vice president level What youll do In your new role, you ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. You ll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as well as liaising with other engineers, architects and business analysts across the platform. You ll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working code Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills youll need You ll need at least eight years of proven experience in java, microservices and backend development with a strong portfolio showcasing design and development skills. Youll also have strong knowledge in development of microservices using Java 17/21, Spring Boot, Spring framework, REST APIs and s pring batch applications. You ll also need: Experience of working with development & testing tools, bug tracking tools and and p roficiency in testing frameworks such as Junit, Mockito, TestNG Experience in security systems like OAuth2, SAML, JWT and knowledge of cloud platform Understanding in ReactJS 18, Redux, context APIs, hooks, and other modern front-end technologies A background in solving highly complex, analytical and numerical problems Experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance

Software Engineer, SRE

Not specified

4 - 8 years

INR 14.0 - 18.0 Lacs P.A.

Work from Office

Full Time

Join us as a Software Engineer This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, youll build a wide network of stakeholders of varying levels of seniority It s a chance to hone your existing technical skills and advance your career Were offering this role at associate vice president level What youll do In your new role, you ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. You ll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as well as liaising with other engineers, architects and business analysts across the platform. You ll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working code Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills youll need You ll need a background in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. You ll also need: Strong knowledge of AWS, Azure, or GCP, Kubernetes, CI/CD pipelines, and Infrastructure as Code like Terraform, Pulumi, or similar) Experience in multiple programming languages or Low Code toolsets Experience of DevOps, Testing and Agile methodology and associated toolsets A background in solving highly complex, analytical and numerical problems Experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance

Scrum Master, AVP

Not specified

11 - 15 years

INR 30.0 - 37.5 Lacs P.A.

Work from Office

Full Time

Join us as a Scrum Master We re looking for an experienced Scrum Master to drive a culture of continuous improvement You ll make sure that your team lives by the values of Scrum, empowering them to become high performing to increase the productivity, as well as frequency and quality of delivery Hone your project skills as you work with talented people in collaborative and innovative environment, with access to the banks Agile community, experts and events Were offering this role at associate vice president level What youll do This role will see you coaching and guiding your team to perform at their highest level and at a sustainable pace. You ll remove any impediments to progress, facilitate meetings, protect the team from outside influences or distractions and work with the product owner to make sure that the product backlog is in good shape and ready for the next sprint. Your responsibilities will include: Making sure the Scrum team understands Agile practices, the Scrum framework and values, and that the team uses this framework to deliver working software to satisfy platform customers and react to their needs quickly Transforming the Scrum team to become self-organising to reduce management overhead costs, using techniques such as Systems and Lean thinking Acting as the process owner for the team, and maintaining relationships with the projects key stakeholders Creating a great place to work with a culture of safety and continuous improvement, through great people leadership, coaching, engagement and development of skills The skills youll need Were looking for someone with experience of successful Scrum adoption along with a Scrum Master certification. Youll need knowledge of modern development practices and tools, as well as a background in coaching cross-functional teams into high performing teams. You ll also need knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency, as well as experience of building a culture of transparency within feature teams by empowering individuals and inspiring a collaborative team performance. Well look to you to demonstrate: Experience on Voice Technology like AWS Connect or CISCO CaaS preferred Experience of changing organisational, team or department mindsets and structure An understanding and experience of applying empirical process control Strong knowledge of the Agile manifesto and its principles Experience of automated testing frameworks

Principal Engineer, Director

Not specified

13 - 18 years

INR 32.5 - 40.0 Lacs P.A.

Work from Office

Full Time

Join us as a Principal Engineer This is a challenging role that will see you expand, lead and mentor engineering teams who work on our new cloud native, real-time payment processing systems With your software engineering background, you ll be working with architects and other engineering leaders to help define major components of the business-wide target architecture and roadmap You ll gain valuable senior stakeholder exposure as well as the opportunity to hone your technical talents and leadership skills Were offering this role at director level What youll do As a Principal Engineer, you ll be creating great customer outcomes via engineering and innovative solutions to existing and new challenges, and technology designs which are innovative, customer centric, high performance, secure and robust. You ll be leading the more significant, complex and technically challenging assignments, coordinating multiple feature teams, making sure that their technical journeys support realisation of the targets, and deliver the values of the relevant metrics published to our investors. You ll also be: Defining, creating, and providing oversight and governance of engineering and design solutions with a focus on end-to-end automation, simplification, resilience, security, performance, scalability and reusability Working within a platform or feature team along with software engineers to design and engineer complex software, scripts and tools to enable the delivery of bank platforms, applications and services, acting as a point of contact for solution design considerations. Defining and developing architecture models and roadmaps of application and software components to meet business and technical requirements, driving common usability across products and domains. Influencing the development of strategies and architecture at domain and enterprise levels, identifying transformational opportunities for the businesses and technology areas The skills youll need: You ll come with significant experience in software engineering, software design and architecture, as well as experience of developing software within a DevSecOps and Agile framework. Along with an expert understanding of the latest market trends, technologies and tools, you ll bring significant and demonstrable experience of implementing programming best practice, especially around patterns, scalability, automation, virtualisation, optimisation, availability and performance. You ll also need: Exceptional experience in growing and leading software engineering teams A strong background in introducing and executing technical strategies Significant and demonstrable experience of test-driven development using automated test frameworks, mocking, stubbing and unit testing tools Proven track record of implementing highly available, secure APIs and microservices in public cloud The ability to understand and translate product and business requirements into technical solutions, rapidly and effectively Expertise in Java, Spring, continuous integration pipelines and helm

Software Engineer

Not specified

2 - 5 years

INR 30.0 - 90.0 Lacs P.A.

Work from Office

Full Time

Join us as a Software Engineer This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, youll build a wide network of stakeholders of varying levels of seniority It s a chance to hone your existing technical skills and advance your career Were offering this role at senior analyst level What youll do In your new role, you ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. You ll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as well as liaising with other engineers, architects and business analysts across the platform. You ll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working code Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills youll need You ll need a background in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. You ll also need: 2-5 years of experience in Python, AWS Cloud, React JS, Dynamo DB, Contact Centre Experience (AWS Connect, CISCO) Experience of working with development & testing tools, bug tracking tools and wikis Experience in multiple programming languages or Low Code toolsets Experience of DevOps, Testing and Agile methodology and associated toolsets A background in solving highly complex, analytical and numerical problems Experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance

Software Engineer

Not specified

5 - 8 years

INR 30.0 - 90.0 Lacs P.A.

Work from Office

Full Time

Join us as a Software Engineer This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, youll build a wide network of stakeholders of varying levels of seniority It s a chance to hone your existing technical skills and advance your career Were offering this role as senior analyst level What youll do In your new role, you ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. You ll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as well as liaising with other engineers, architects and business analysts across the platform. You ll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working code Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills youll need Youll be providing L3 application support ,working closing with other teams to understand the upcoming changes and collaborating with them to prevent potential issues from occurring. Should be working in shifts and provide root cause anlaysis and fix. Experience in SRE team set up and knowledge You ll also need: At least 5+ years of experience in Managing Production support for Tier 1 and 2 applications ,providing L3 level of support and maintenance. ServieNow Incident and change management. Development and code commit experience in any tools. Hands on experience on AWS, Oracle, Unix,SQL Good analytical and communication skills is must .

Technology Controls Testing Analyst

Not specified

4 - 8 years

INR 10.0 - 15.0 Lacs P.A.

Work from Office

Full Time

Join us as a Technology Controls Testing Analyst We ll look to you to protect the bank by assuring that our applications and technology infrastructure is adequate, effective and fit for purpose on an end-to-end basis You ll clearly document any control weaknesses identified within the adequacy and effectiveness assessments and testing undertaken This is a chance to join a talented and supportive team that will help you achieve great exposure as you develop with us Were offering this role at associate level What youll do In this role, you ll work with Information Technology General Controls, including complex Automated Controls and contribute to the ongoing design and development of assurance processes and methodology. You ll also maintain detailed test documentation and reports for the technology you assess, keeping stakeholders informed of testing progress and results, in line with quality expectations. We ll look to you to clearly communicate any identified control weaknesses to the team, relevant business contact or SME. In addition, you ll: Contribute to the development and delivery of an annual risk-based assurance programme Collaborate with business teams, at relevant level, to ensure a comprehensive understanding of controls and their testing procedures Perform walkthroughs with stakeholders on the technology you assess, documenting high quality control testing workpapers Stay up to date with regulatory requirements and industry best practices for technology controls Undertake adequacy and effectiveness assessments of technology controls The skills youll need To excel in this role, you ll have a proven experience of developing and executing test plans on technology with IT General Controls and complex Automated Controls, including adequacy and effectiveness of technology controls. You ll also have: The ability to identify risks associated with use of IT applications and infrastructure and assess the internal controls that provide mitigation Good written and verbal communication skills to effectively document test plans, results, and communicate findings to team, stakeholders and SMEs The ability to identify control weaknesses and recommend improvements to strengthen internal control frameworks

Solution Architect, VP

Not specified

15 - 20 years

INR 40.0 - 47.5 Lacs P.A.

Work from Office

Full Time

Join us as a Solution Architect This is an opportunity for an experienced Solution Architect to help us define the high level technical architecture and design for your assigned scope that provides solutions to deliver great business outcomes and meets our longer term strategy You ll influence the definition and communication of a shared technical and architectural vision of end-to-end designs that may span multiple platforms and domains Take on this exciting new challenge and hone your technical capabilities while advancing your career and building your network across the bank Were offering this role at vice president level What youll do We ll look to you to lead the collaboration across platform and domain teams on the solution delivery. Partnering with platform and domain teams, you ll elaborate the solution and its interfaces, validating technology assumptions, evaluating implementation alternatives, and creating the continuous delivery pipeline. You ll also lead the analysis of options and deliver end-to-end solution designs using the relevant building blocks, as well as producing designs for features that allow frequent incremental delivery of customer value. On top of this, you ll be: Owning the technical design issues and driving resolution through the iteration of the technical solution design Leading the activities to shape requirements, validating designs and prototypes to deliver change that aligns with the target architecture Promoting adaptive design practices to drive collaboration of feature teams around a common technical vision using continuous feedback Making recommendations of potential impacts to existing and prospective customers of the latest technology and customer trends The skills youll need You ll bring expert knowledge of application architecture, and in business data or infrastructure architecture with working knowledge of industry architecture frameworks such as TOGAF or ArchiMate. You ll also need an understanding of Agile and contemporary methodologies with experience of working in Agile teams. On top of this, you ll bring: Experience in DevSecOps and how developer experience tooling are setup A background in delivering solutions that securely span a complex infrastructure domain Experience in selecting and designing solution to setup SaaS in regulated environment like Banking Understand modern AI capabilities and how they will impact the Developer experience The ability to l ead the collaboration across platform and domain teams on the Solution delivery. Partnering with those teams to elaborate the Solution and its interfaces, validating technology assumptions, evaluating implementation alternatives, and creating the Continuous Delivery Pipeline Experience in p roducing designs for features, in line with the architecture, that allows frequent incremental delivery of customer value with feature slices sized to deliver value within PI / Sprint increments

Quality Analyst

Not specified

8 - 9 years

INR 5.0 - 9.0 Lacs P.A.

Work from Office

Full Time

Join us as a Quality Analyst If you have a keen eye for detail, this could be the role for you, as you ll make sure that only well designed and built work packages get through quality testing You ll make sure decisions made are based on robust data, return on investment and value measures that demonstrate thoughtful and intelligent cost management Joining us in this fast-paced role, youll have excellent opportunities for progression and developing your analyst capabilities Were offering this role at associate vice president level What youll do As a Quality Analyst, you ll be assisting the feature team to define testable work that is technically robust, high performing, stable and secure, and ensures excellent customer experiences and outcomes. Promoting continuous improvement, you ll identify opportunities to maximise the customer experience and reduce the test cycle time by improving techniques, tooling, eliminating waste and creating a collaborative, proactive approach to quality in the feature team. As well as this, you ll be: Supporting your Quality Manager and team in executing against the test strategy and quality by determining and advising which tests should be automated at which layer Working in conjunction with quality automation specialists in writing automated tests and analysing the results Executing tests on a continuous basis triggered automatically by change events and minimising the execution time for the automated tests in order to obtain quick feedback Understanding the customer and human centric designs and driving the quality of the teams work to constantly improve the solutions and enhance customer experiences Making sure defects are detected and prioritised, based on impact, and resolved at the earliest possible moment ensuring customer outcomes are delivered right first time The skills youll need We re looking for someone with proven application of testing methodologies, including a range of Agile testing methods such as test driven development and behaviour driven development. You ll have experience with a wide range of testing automation tooling. You ll also need experience of systems development lifecycle, along with experience of delivering testing activities in a technology or IT function. Additionally, we ll be looking for: Minimum 8+ years of experience in mobile application testing Strong understanding of iOS and Android applications Experience in manual testing and an understanding of test automation concepts. Knowledge of mobile debugging tools (e.g., Charles Proxy, Android Studio, Xcode) Knowledge on automation tools and techniques Knowledge of Accessibility testing for mobile applications Experience in working with API s and backend validations (Postman, REST Assured) Experience with Cloud tools such as AWS S3, CloudWatch and Browser Stack Knowledge of Agile /Scrum Methodologies Excellent Problem-solving skills and attention to detail Strong Communication and Collaboration skills Practical experience of testing ideas, products, designs, planning and execution Experience in functional and non-functional testing such as system, system integration, user, load, volume, stress, security, accessibility, compatibility, penetration and back-out The ability to relate everyday work to the strategic vision of the feature, platform, domain and enterprise teams, with a strong focus on business outcomes The ability to communicate complex technical concepts clearly to peers and management Good collaboration and stakeholder management skills

Mainframe Software Engineer

Not specified

4 - 8 years

INR 8.0 - 12.0 Lacs P.A.

Work from Office

Full Time

Join us as a Software Engineer This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, youll build a wide network of stakeholders of varying levels of seniority It s a chance to hone your existing technical skills and advance your career Were offering this role at associate level What youll do In your new role, you ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. You ll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as well as liaising with other engineers, architects and business analysts across the platform. You ll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working code Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills youll need You ll need a at least five years of experience in mainframe environment either in development or support role and have experience in building and managing test environments. You ll also need: Strong knowledge of Rexx scripting and understanding of ISPF dialogs Experience of working with COBOL,DB2, JCL, CA7, and VSAM Working knowledge of Python and motivation to learn Experience in multiple programming languages or Low Code toolsets Experience of DevOps, Testing and Agile methodology and associated toolsets A background in solving highly complex, analytical and numerical problems Experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance

Solution Architect

Not specified

7 - 12 years

INR 17.0 - 22.0 Lacs P.A.

Work from Office

Full Time

Join us as a Solution Architect This is an opportunity for an experienced Solution Architect to help us define the high-level technical architecture and design for your assigned scope that provides solutions to deliver great business outcomes and meets our longer term strategy You ll influence the definition and communication of a shared technical and architectural vision of end-to-end designs that may span multiple platforms and domains Take on this exciting new challenge and hone your technical capabilities while advancing your career and building your network across the bank Were offering this role at vice president level What youll do We ll look to you to lead the collaboration across platform and domain teams on the solution delivery. Partnering with platform and domain teams, you ll elaborate the solution and its interfaces, validating technology assumptions, evaluating implementation alternatives, and creating the continuous delivery pipeline. You ll also lead the analysis of options and deliver end-to-end solution designs using the relevant building blocks, as well as producing designs for features that allow frequent incremental delivery of customer value. On top of this, you ll be: Owning the technical design issues and driving resolution through the iteration of the technical solution design Leading the activities to shape requirements, validating designs and prototypes to deliver change that aligns with the target architecture Promoting adaptive design practices to drive collaboration of feature teams around a common technical vision using continuous feedback Making recommendations of potential impacts to existing and prospective customers of the latest technology and customer trends The skills youll need You ll bring expert knowledge of application architecture, and in business data or infrastructure architecture with working knowledge of industry architecture frameworks such as TOGAF or ArchiMate. You ll also need an understanding of Agile and contemporary methodologies with experience of working in Agile teams. On top of this, you ll bring: Experience of defining application architectures and roadmaps for complex solutions working for all layers of the technical architecture A background in delivering solutions that securely span a complex infrastructure domain Experience of systems development change lifecycles, best practices and approaches Knowledge of hardware, software, application, and systems engineering The ability to communicate complex technical concepts clearly to peers and leadership level colleagues Tech stack experience on iOS, Android, Front-end and Backend

Software Engineer(Oracle Development)

Not specified

5 - 8 years

INR 7.0 - 11.0 Lacs P.A.

Work from Office

Full Time

Join us as a Software Engineer We are seeking an experienced Data Warehouse Developer specialising in Oracle PLSQL and SAP Data Services to join our team You ll be an integral part of our plans to strengthen the Data Platforms team, as you deliver solution designs, prototypes, implementation and run the bank support for our data platforms With your passion for innovation and desire to improve technology education through data, you ll thrive in this fast-paced and ever-changing environment We re offering this role at vice president level What youll do This role will see you designing and developing data warehouse solutions using Oracle PLSQL and SAP Data Services. You ll create and maintain data models to support business requirements and improve data quality along with providing technical analysis support for change requests and incidents. We ll look to you to be responsible for designing, developing, and maintaining our data warehouse solutions to support our business partners. You ll also optimise data warehouse performance and ensure efficient data retrieval and processing. Additionally, you ll: Develop, implement, and maintain ETL processes to ensure accurate and timely data integration Integrate data from multiple sources and ensure data consistency and integrity Implement data quality assurance processes to ensure data accuracy and reliability Document data warehouse design, development, and maintenance processes for future reference Work closely with business analysts, data analysts, and other stakeholders to understand business requirements and translate them into technical solutions Provide support and maintenance for existing data warehouse solutions, including troubleshooting and resolving issues The skills youll need We re on the lookout for someone with proficiency in Oracle PLSQL, SAP Data Services and database management. You ll have a bachelor s degree in Computer Science, Information Technology, or equivalent. It s crucial that you re fluent in English, with strong communication skills and have an analytical mind-set. You ll also need: Minimum of five years of experience as a Data Warehouse Developer, with a strong focus on Oracle PLSQL and SAP Data Services Experience with ETL tools and processes, including data extraction, transformation and loading Expertise in data modelling and database design such as Kimball Familiarity with banking industry data and regulatory requirements Strong problem-solving and collaboration skills with the ability to work independently and as part of a team

Quality Analyst

Not specified

3 - 8 years

INR 5.0 - 9.0 Lacs P.A.

Work from Office

Full Time

Join us as a Quality Analyst If you have a keen eye for detail, then this could be the role for you as you make sure that only well designed and built work packages get through quality testing You ll be the quality conscience of the team, assisting them to write and maintain automated tests as a standard way of working Joining us in this fast paced role, youll have excellent opportunities for progression and developing your analyst capabilities Were offering this role at associate level What youll do As a Quality Analyst, you ll be assisting the feature team to define testable work that is technically robust, high performing, stable and secure and ensures excellent customer experiences and outcomes. Promoting continuous improvement, you ll identify opportunities to maximise the customer experience and reduce the test cycle time by improving techniques, tooling, eliminating waste and creating a collaborative, proactive approach to quality in the feature team. As well as this, you ll be: Supporting the Quality Manager and the team in executing against the test strategy and quality by determining and advising which tests should be automated at which layer Making sure that test plans are adequately covered by test scenarios Creating different test and automation suites, such as smoke tests, full regression and progression tests, and end-to-end system regression tests Analysing the results of automated tests Providing data to the business and the team that focuses on quality and quality improvement The skills youll need We re looking for someone with an extensive understanding of all stages of the product or service life cycle. This will include in-depth and hands on experience in areas such as product testing, static testing, systems testing, systems integration testing, user acceptance testing, compliance testing and operational readiness testing. Along with this, you ll have experience of applying a wide range of testing automation tooling, as well as testing methodologies, including a range of Agile testing methods such as test driven development and behaviour driven development. We ll also expect: Minimum 3 years of experience in mobile application testing Strong understanding of iOS and Android applications Experience in manual testing and an understanding of test automation concepts Knowledge of mobile debugging tools (e.g., Charles Proxy, Android Studio, Xcode) Knowledge on automation tools and techniques Knowledge of Accessibility testing for mobile applications Experience in working with API s and backend validations (Postman, REST Assured) Experience with Cloud tools such as AWS S3, CloudWatch and Browser Stack Knowledge of Agile /Scrum Methodologies Excellent Problem-solving skills and attention to detail Strong Communication and Collaboration skills Experience of testing ideas, products, designs, planning and execution Experience in functional and non-functional testing such as system, system integration, user, load, volume, stress, security, accessibility, compatibility, penetration and back-out Demonstrable knowledge of Agile methodologies with experience of working in an Agile team A very capable communicator with the ability to communicate complex technical concepts clearly to your peers and management level colleagues Good collaboration and stakeholder management skills

Software Engineer (Java & Kafka)

Not specified

5 - 9 years

INR 8.0 - 13.0 Lacs P.A.

Work from Office

Full Time

Join us as a Software Engineer This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, youll build a wide network of stakeholders of varying levels of seniority It s a chance to hone your existing technical skills and advance your career Were offering this role at associate level What youll do In your new role, you ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. You ll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as well as liaising with other engineers, architects and business analysts across the platform. You ll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working code Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills youll need You ll need a background in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. You ll also need: At least 5 years of experience with Java, Microservices, Spring boot Coding experience in Java Working knowledge on NoSQL database - preferably MongoDB. Proficient in Kafka. Implement and maintain Kafka based data streaming solutions for real time data processing. A background in solving highly complex, analytical, and numerical problems. Experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability, and performance. Proficient in writing and executing tests using JUnit for Java applications , ensuring high code coverage and reliability. Experience of CI/CD pipelines via Jenkins/ Gitlab Shared runners Strong experience with AWS/PCF/PaaS . AWS is must. Working experience with logging and monitoring tools like Splunk ,Grafana Experience of working with development & testing tools, bug tracking tools and wikis Experience in multiple programming languages or Low Code toolsets Experience of DevOps, Testing and Agile methodology and associated toolsets A background in solving highly complex, analytical and numerical problems Experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance

Avaloq Software Engineer,VP

Not specified

10 - 16 years

INR 32.5 - 40.0 Lacs P.A.

Work from Office

Full Time

Join us as a Avaloq Software Engineer We are seeking a talented and motivated Software Engineer to join our team and be responsible for developing, maintaining, and optimizing software systems while ensuring quality and performance standards. You ll be an integral part of our plans to strengthen the Data Platforms team, as you deliver solution designs, prototypes, implementation and run the bank support for our data platforms With your passion for innovation and desire to improve technology education through data, you ll thrive in this fast-paced and ever-changing environment What youll do In this key role, you ll review exceptions causing hide structures to be discarded along with investigating and analysing system exceptions that impact the discard process for hide structures, ensuring timely identification and resolution of issues. You ll also collaborate with other teams to support data migration, build scripts, and run reconciliations. Day-to-day, you ll: Provide recommendations on optimal strategies for addressing technical issues or inefficiencies, contributing to the overall system improvement Write and maintain scripts to resolve system issues, automate processes, and support system integration Design and execute reconciliations to ensure data consistency, accuracy, and synchronisation across various systems Develop and execute unit and module tests to ensure software components work as expected, identifying and fixing issues during the development cycle Implement data quality assurance processes to ensure data accuracy and reliability Work closely with business analysts, data analysts, and other stakeholders to understand business requirements and translate them into technical solutions Providing technical analysis support for change requests and incidents The skills youll need To succeed in this role, you ll need deep knowledge and experience of the Avaloq Enterprise-Wide Object Model, Automated Personal Data Wiping or Management. You ll also have strong expertise in managing and executing data migration projects in Avaloq environments, ensuring successful data transfer and system integration. It s crucial that you re fluent in English, with strong communication skills and have an analytical mind-set. Additionally, you ll need: ACCP with Major in Core Technologies, PL/SQL, and Avaloq Script knowledge, enabling efficient programming, debugging, and query management Solid experience with Application Express for building scalable and secure web applications Familiarity with banking industry data and regulatory requirements Strong problem-solving skills and collaboration skills, with the ability to work independently and as part of a team

Software Engineer, Java & Devops

Not specified

5 - 9 years

INR 10.0 - 15.0 Lacs P.A.

Work from Office

Full Time

Join us as a Software Engineer This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, youll build a wide network of stakeholders of varying levels of seniority It s a chance to hone your existing technical skills and advance your career Were offering this role at associate level What youll do In your new role, you ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. You ll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as well as liaising with other engineers, architects and business analysts across the platform. You ll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working code Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills youll need You ll need a background in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. You ll also need: Experience of Java, Spring and web technologies including Java 17, REST, Hibernate, Test Driven Development, Swagger or OpenAPI, and web security such as OAuth 2.0 Experience of troubleshooting Rest APIs calls and queries, OCP or K8 A good understanding of API design tooling such as Swagger tools and API management platforms, API gateway tools will be plus Experience with CICD pipelines & related tools like Jenkins, Gitlab A background in load balancing, caching, & CDN technologies Experience with infrastructure as code tools such as terraform, ansible or cloud formation

Principal Engineer, VP

Not specified

14 - 19 years

INR 37.5 - 45.0 Lacs P.A.

Work from Office

Full Time

Join us as a Principal Engineer This is a challenging role that will see you design and engineer software with the customer or user experience as the primary objective You ll actively contribute to our architecture, design and engineering centre of excellence, collaborating to improve the bank s overall software engineering capability You ll gain valuable stakeholder exposure as you build and leverage relationships, as well as the opportunity to hone your technical talents Were offering this role at vice president level What youll do As a Principal Engineer, you ll be creating great customer outcomes via engineering and innovative solutions to existing and new challenges, and technology designs which are innovative, customer centric, high performance, secure and robust. You ll be working with software engineers in the production and prototyping of innovative ideas, engaging with domain and enterprise architects to validate and leverage these in wider contexts, by incorporating the relevant architectures. We ll also look to you to design and develop software with a focus on the automation of build, test and deployment activities, while developing the discipline of software engineering across the business. You ll also be: Defining, creating and providing oversight and governance of engineering and design solutions with a focus on end-to-end automation, simplification, resilience, security, performance, scalability and reusability Working within a platform or feature team along with software engineers to design and engineer complex software, scripts and tools to enable the delivery of bank platforms, applications and services, acting as a point of contact for solution design considerations Defining and developing architecture models and roadmaps of application and software components to meet business and technical requirements, driving common usability across products and domains Designing, producing, testing and implementing the working code, along with applying Agile methods to the development of software with the use of DevOps techniques The skills youll need You ll come with at least twelve years of proven experience as a fullstack developer cum designer with a strong portfolio showcasing design and development skills. Youll have strong knowledge in design and development of microservices using Java 17/21, spring boot and spring framework. Along with an expert understanding of the latest market trends, technologies and tools, you ll bring s trong knowledge of Object Oriented Programming (Java EE), web services, s pring batch applications and REST APIs. Youll also have s trong knowledge of security systems like OAuth2, SAML, JWT and cloud platform. You ll also need: A strong background in leading software development teams in a matrix structure, introducing and executing technical strategies and knowledge of ReactJS 17/18, Redux, Webpack, context APIs, hooks, and other modern front-end technologies Significant and demonstrable experience of test-driven development and using automated test frameworks, mocking and stubbing and testing frameworks such as Junit, Mockito, TestNG, Jest, React Testing Library, Selenium, and Cypress Experience with performance optimization in Microservice and UI applications and a keen eye for design and user experience The ability to rapidly and effectively understand and translate product and business requirements into technical solutions A background of working with code repositories, bug tracking tools and wikis

PMO Officer

Not specified

5 - 10 years

INR 7.0 - 11.0 Lacs P.A.

Work from Office

Full Time

Join us as a PMO Officer Joining a highly collaborative team, this is a unique opportunity to make a difference to our customers and the bank With exposure to a wide range of stakeholders, you ll be supporting a number of projects, products and programmes, enabling teams to focus on developing and delivering solutions and removing impediments It s an opportunity to build your network across the bank and gain great exposure for you and your work Were offering this role at associate level What youll do Reporting to the Release Train Manager or Programme Manager, you ll be helping them with planning activities by capturing and tracking the key programme planning outputs, including objectives, business value, milestones, risks and dependencies. As a PMO Officer, we ll look to you to collaborate well with others to establish the key progress points and deliverables that will give value. You ll also be: Helping to develop and maintain roadmaps Providing guidance and support to teams on essential financial management activities, including purchase order management, forecasting, budgeting and time recording Ensuring an alignment between the financial reporting systems and project reporting systems, and challenging any financial variances Building positive working relationships with stakeholders across multiple domains, franchises and functions and at different levels of hierarchy Contributing to continuous improvement initiatives The skills youll need We re looking for someone with strong stakeholder management skills, with the ability to work across multi-disciplined teams. Excellent communication skills are essential, and you ll be able to challenge constructively, while developing and maintaining strong and open working relationships. You ll also need: Minimum 5 to 10 years of experience in PMO role A good understanding of Agile methodologies, with experience of working in an Agile team The ability to operate effectively within an environment of change and provide clarity and insight to complex discussions and debates Strong prioritisation skills across multiple work streams and a proactive approach to work The ability to communicate complex technical concepts clearly to others

Customer Service & Operations Analyst

Not specified

3 - 7 years

INR 4.0 - 8.0 Lacs P.A.

Work from Office

Full Time

Join us as a Customer Service & Operations Analyst We ll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs You ll be liaising with customers and businesses to accurately collect information in order to solve their queries You ll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis Were offering this role at senior analyst level What youll do As a Customer Service & Operations Analyst, you ll be responding to queries from customers promptly and within our service targets. We re looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them and maintain an understanding of their needs at all times. Day-to-day, you ll be: Authorising and investigating transactions Collecting and analysing the required information from the customers and businesses Reviewing processes which could be automated or enhanced to improve the customer and business experience The skills youll need In order to excel in this role, you ll have strong customer service abilities along with customer and industry knowledge. You ll also work well in a fast-paced environment and have good organisational skills to deliver to deadlines. You ll also demonstrate: An awareness of changes in trends, policies and regulations An understanding of our industry and its customers Experience of managing stakeholder relationships

Customer Service & Operations Credit Analyst

Not specified

3 - 7 years

INR 4.0 - 9.0 Lacs P.A.

Work from Office

Full Time

Join us as a Customer Service & Operations Analyst We ll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs. You ll be liaising with customers and businesses to accurately collect information to solve their queries. You ll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers daily. Were offering this role at senior analyst level. What youll do As a Customer Service & Operations Analyst, you ll be responding to queries from customers promptly and tactfully within our SLAs. We re looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them and always maintain an understanding of their needs. Your day-to-day will include: Authorising and investigating all transactions to our KPIs Collecting and analysing the required information from the customers and businesses Reviewing processes which could be automated or enhanced to improve the customer and business experience. Supporting with process training and knowledge sharing in the team The skills youll need To excel in this role, you ll have strong customer service abilities along with customer and industry knowledge. You ll also work well in a fast-paced environment and have good organisational skills for delivering to deadlines. You ll also demonstrate: An awareness of changes in trends, policies and regulations An understanding of our industry and its customers

Risk Stress Testing Associate

Not specified

3 - 7 years

INR 6.0 - 10.0 Lacs P.A.

Work from Office

Full Time

Join us as a Risk Stress Testing Associate You ll support all aspects of stress testing, from the design of stress tests to their execution Expect to grow your network and gain significant exposure both for you and your work This role is available at associate level What youll do You ll support all aspects of stress testing, from the design of stress testing tools, methodology and infrastructure to the execution of stress tests. Day to day, you ll be: Orchestrating stress tests in Market Risk and providing stress test results to satisfy relevant regulatory requirements Providing relevant management information, reports and analysis on the back of the stress results Developing a robust governance framework for market risk stress testing, including the management and resolution of control issues Making sure that well defined and documented stress testing processes and procedures are aligned to the relevant policy and regulatory requirements Coordinating our stress testing committees, ensuring its relevance and value Implementing regulatory stress testing projects for the function, facing off to stakeholders in the business, Enterprise Wide Risk Management and the regulator The skills youll need We re looking for someone with a broad understanding of risk concepts and modelling approaches across all risk and asset classes. You ll also need: Experience of analysing issues, processes and systems Good communication and collaboration skills Great problem solving skills and the ability to offer alternative solutions The ability to integrate and influence views and opinions Effective time management skills Considerable experience working in a banking environment or other financial institution

Principal Engineer, DevOps, VP

Not specified

16 - 20 years

INR 40.0 - 47.5 Lacs P.A.

Work from Office

Full Time

Join us as a Software Engineer This is an opportunity for a technically minded individual to join us as a Software Engineer You ll be designing, producing, testing and implementing working software, working across the lifecycle of the system Hone your existing software engineering skills and advance your career in this critical role Were offering this role at vice president level What youll do Working in a permanent feature team, you ll be developing knowledge of aspects of the associated platform across the disciplines of business, applications, data and infrastructure. You ll also be liaising with principal engineers, architects in the domain and other key stakeholders to understand how the platform works and how it supports business objectives. You ll also be: Applying Agile methods to the development of software on the backlog Producing resilient and long-lived software and acting flexibly to cope with future needs Delivering intentional architecture and formulating emergent design through innovative ideas, experimentation and prototyping Designing and developing software with a focus on the automation of build, test and deployment activities, using executable patterns The skills youll need We re looking for someone with strong full stack experience in software design and implementation, including being able to exploit programming languages to solve complex problems. You ll also need to be capable of complex requirements analysis capture and validation against and with business and systems requirements. Additionally, you ll demonstrate: Experience of at least twelve years in DevOps practice. Sound collaboration skills with the ability to work with business teams to produce pragmatic solutions that work for the business Hands on experience working on Python or Yaml Experience with CICD pipelines & related tools like Gitlab Exposure working on AWS cloud along with Terraform and Kubernetes Strong stakeholder management skills and communication skills with the ability to communicate complex technical concepts in a simple way

Software Engineer, VP( SAP Business Objects Developer)

Not specified

10 - 15 years

INR 32.5 - 40.0 Lacs P.A.

Work from Office

Full Time

Join us as a Software Engineer This is an opportunity for a technically minded individual to join us as a Software Engineer You ll be designing, producing, testing and implementing working software, working across the lifecycle of the system Hone your existing software engineering skills and advance your career in this critical role What youll do Working in a permanent feature team, you ll be developing knowledge of aspects of the associated platform across the disciplines of business, applications, data and infrastructure. You ll also be liaising with principal engineers, architects in the domain and other key stakeholders to understand how the platform works and how it supports business objectives. You ll also be: Applying Agile methods to the development of software on the backlog Producing resilient and long-lived software and acting flexibly to cope with future needs Delivering intentional architecture and formulating emergent design through innovative ideas, experimentation and prototyping Designing and developing software with a focus on the automation of build, test and deployment activities, using executable patterns The skills youll need We re looking for someone with strong full stack experience in software design and implementation, including being able to exploit programming languages to solve complex problems. You ll also need to be capable of complex requirements analysis capture and validation against and with business and systems requirements. Additionally, you ll demonstrate: Experience of leading the implementation of programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance Sound collaboration skills with the ability to work with business teams to produce pragmatic solutions that work for the business Experience of information security policies and practices within the financial sector Strong stakeholder management skills and communication skills with the ability to communicate complex technical concepts in a simple way

Software Engineer, DevSecOps, AVP

Not specified

9 - 14 years

INR 30.0 - 35.0 Lacs P.A.

Work from Office

Full Time

Join us as a Software Engineer This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, youll build a wide network of stakeholders of varying levels of seniority It s a chance to hone your existing technical skills and advance your career Were offering this role at associate vice president level What youll do In your new role, you ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. You ll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as well as liaising with other engineers, architects and business analysts across the platform. You ll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working code Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills youll need You ll need a background in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. You ll also need: Experience of at least seven years working AWS, OpenShift, Kubernetes, and Infrastructure as Code using Terraform Experience in S trong hands-on experience with GitLab CI/CD for building, testing, and deployment automation Experience of p roficiency in Python and Java, focusing on automation and scalable engineering solutions A background in Grafana, Prometheus, or ELK stack for logging, monitoring, and system reliability Experience in open-source projects like GitHub, GitLab, or InnerSource initiatives even small contributions count Basic understanding of security automation, SAST/DAST, vulnerability scanning, and AI-driven security approaches

Principal Engineer (Java, Microservice & API), Director

Not specified

15 - 21 years

INR 35.0 - 42.5 Lacs P.A.

Work from Office

Full Time

Join us as a Principal Engineer (Java, Microservices & API) This is a challenging role that will see you design and engineer software with the customer or user experience as the primary objective With your software development background, you ll be working with architects to help define major components of the business-wide target architecture and roadmap You ll gain valuable senior stakeholder exposure as well as the opportunity to hone your technical talents and leadership skills Were offering this role at director level What youll do As a Principal Engineer, you ll be creating great customer outcomes via engineering and innovative solutions to existing and new challenges, and technology designs which are innovative, customer centric, high performance, secure and robust. You ll be leading the more significant, complex and technically challenging assignments, coordinating multiple feature teams, making sure that their technical journeys support realisation of the targets, and deliver the values of the relevant metrics published to our investors. You ll also be: Defining, creating and providing oversight and governance of engineering and design solutions with a focus on end-to-end automation, simplification, resilience, security, performance, scalability and reusability Working within a platform or feature team along with software engineers to design and engineer complex software, scripts and tools to enable the delivery of bank platforms, applications and services, acting as a point of contact for solution design considerations Defining and developing architecture models and roadmaps of application and software components to meet business and technical requirements, driving common usability across products and domains Influencing the development of strategies and architecture at domain and enterprise levels, identifying transformational opportunities for the businesses and technology areas The skills youll need We re looking for someone with expert level of JAVA, Microservice and API knowledge who has built, managed, and scaled always-on cloud native systems. You will have in depth knowledge of modern software design patterns along with experience of using frameworks/libraries such as spring, akka, resilience4j and Icon Payments Framework (IPF). You ll also need: Significant and demonstrable experience in JAVA. Expertise in automated deployment pipelines using either GitLab or GitHub along with infrastructure as code elements such as helm charts. Significant experience in test-driven development using automated test frameworks long with mocking and stubbing frameworks. A strong people leader who has built high performing cross functional engineering teams. Expertise in observability tooling such as cloud watch, Loki, Prometheus and Grafana The ability to rapidly and effectively understand and translate product and business requirements into technical solutions A background of working with code repositories, bug tracking tools and wikis

Software Engineer, Tableau, AVP

Not specified

9 - 13 years

INR 27.5 - 34.0 Lacs P.A.

Work from Office

Full Time

Join us as a Software Engineer This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, youll build a wide network of stakeholders of varying levels of seniority It s a chance to hone your existing technical skills and advance your career Were offering this role at associate vice president level What youll do In your new role, you ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. You ll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as well as liaising with other engineers, architects and business analysts across the platform. You ll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working code Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills youll need You ll need a background in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. You ll also need: At least eight years of experience in Tableau development Strong experience of SQL A background in solving highly complex, analytical and numerical problems Experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance

Production Analyst

Not specified

4 - 7 years

INR 5.0 - 9.0 Lacs P.A.

Work from Office

Full Time

Join us as a Production Analyst This is an opportunity to make a real impact and be pivotal in the success of our business, while benefiting from great variety and stakeholder exposure We ll look to you to deliver a complex and critical production management, infrastructure and application support service for relevant platforms, activities and processes across the domain Hone your existing analytical skills and advance your career in this exciting, fast paced role Were offering this role at associate level What youll do As a Production Analyst, you ll support with providing day-to-day technology based services and will assist with deploying new, complex applications and architecture across the domain. We ll look to you to support the delivery of application management, application support and the building of environments for systems, making sure all deployments into production environments meet the appropriate quality standards. It s a highly collaborative role which will see you working closely with platform and domain stakeholders to ensure the robustness and resilience of the platform. You ll also work with feature teams to understand the upcoming changes and prevent potential issues occurring. Your role will also involve: Collaborating with product development and feature teams to understand the upcoming product, enabling continuous integration and continuous deployment to occur Regularly attending the feature teams refinement and planning sessions Identifying areas for service improvement by analysing and diagnosing re-occurring platform and service incidents, as well as customer and stakeholder feedback Building a culture of continuous improvement to reinforce the robustness of the domain, with a focus on automation, scalability, continuous integration and continuous delivery The skills youll need We re looking for someone with technical knowledge and experience including platform, technology, products and domains. Along with this, you ll bring experience of working in an Agile or DevOps environment with continuous delivery and continuous integration. We re also looking for: Four to seven years of experience in Java development, microservices hosted on cloud(AWS/ Azure) technologies Experience in service monitoring and observability toolsets such as splunk, Dx-APM and develop automated dashboards to bring service and customer insights Knowledge and experience in using operational principles and processes incident, problem, change and risk management

Software Engineer

Not specified

8 - 13 years

INR 45.0 - 50.0 Lacs P.A.

Work from Office

Full Time

Join us as a Software Engineer This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, youll build a wide network of stakeholders of varying levels of seniority It s a chance to hone your existing technical skills and advance your career Were offering this role at senior analyst level What youll do In your new role, you ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. You ll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as well as liaising with other engineers, architects and business analysts across the platform. You ll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working code Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills youll need You ll need a background in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. You ll also need: Minimum 2 to 5 years of experience on Java, Hibernate, ReactJS, Microservices, Java Script, Oracle PL/Sql, Unix shell scripting, Windows Services, IBM WAS middleware, Introscope, AutoSys Experience of working with development & testing tools, bug tracking tools and wikis Experience in multiple programming languages or Low Code toolsets Experience of DevOps, Testing and Agile methodology and associated toolsets A background in solving highly complex, analytical and numerical problems Experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance

Supply Chain Delivery Manager, AVP

Not specified

12 - 18 years

INR 32.5 - 40.0 Lacs P.A.

Work from Office

Full Time

Join us as a Supply Chain Delivery Manager We ll look to you to give us a competitive advantage and improve our customer experience You ll be supporting, developing and delivering innovative supply chain solutions that align with our cost and risk appetite expectations As a key member of our team, you ll enjoy extensive collaboration and can expect great visibility for you and your work Were offering this role at Associate Vice President level What youll do As a Supply Chain Delivery Manager, you ll be developing and implementing joined-up, global supply chain strategies and solutions that incorporate the full contract life cycle across multiple spend categories, geographies, and business areas. You ll also be shaping and executing the development and management of our supply base in line with our strategy, including owning and developing key strategic suppliers on behalf of the bank, identifying potential new suppliers and managing and improving supplier performance. In addition to this, you ll be: Delivering proactive plans and prioritising all available resource to ensure efficient delivery and management of the supply base in line with our objectives Undertaking contract and financial signing authority in line with published delegated levels of authority and regional variations Developing and using strong networks across the supply market and other external organisations, including competitors, and developing deep insights and analysis Implementing the stakeholder management strategy and delivering an excellent supply chain service to those stakeholders Building a deep understanding of the franchises, functions and business areas relevant to the successful supply chain strategy, and designing and delivering solutions that meet and challenge their requirements The skills youll need To succeed in this role, you ll need commodity and supply market knowledge across a variety of supply chain categories with a demonstrable track record of success in implementation. You ll be educated to a degree level or equivalent, and you ll have experience of contributing to strategic and business critical supplier relationships and contracts to deliver sustainable improvements. You ll also demonstrate: Knowledge of contract law and legal knowledge relevant to supply chain Experience of applying supply chain skills and techniques to positively disrupt business strategy and outcomes A proven track record in taking ownership for resolving issues within a supply chain services environment Experience of contributing to the design and implementation of a variety of supply chain models, such as offshore, outsourcing, utility and make versus buy Cost and financial management experience Were looking for candidates with 10 years of experience UK Shift, Sourcing & Procurement Experience preferably in a GCC setup

Site Reliability Engineer

Not specified

5 - 9 years

INR 11.0 - 15.0 Lacs P.A.

Work from Office

Full Time

Join us as a Site Reliability Engineer In this key role, you ll support the improvement of non-functional and operational characteristics such as availability, performance, efficiency, change management, monitoring, security, incident response, and capacity planning of our products and services You ll enjoy significant stakeholder interaction, working in collaboration with engineers to ensure a principled approach to deliver change in a safe and secure way This is a chance to join an inclusive team with a collaborative ethos and a commitment to innovation and professional development Were offering this role at associate level What youll do As our Site Reliability Engineer, you ll work alongside colleagues and feature team members to meet defined service level objectives and continually improve systems and environments. You ll proactively contribute new ideas and innovations to meet short term and longer term goals whilst at the same time balancing and managing risk. You ll also be accountable for the day-to-day health of both production and non-production environments, responding to incidents as required. A typical day will involve: Providing structure and supporting release processes, suggesting and making improvements where possible Supporting the clear communication and frequent update of incident status to other teams and customers Providing technical expertise and input to establish the risk tolerance of products and services Supporting the maintenance of services once they are live by measuring and monitoring availability, latency, and overall system health The skills youll need We re looking for someone with strong knowledge of reliability systems thinking and experience of at least four years in software engineering. You ll need experience of using a data driven and scientific approach to fact finding. We ll also look for financial services knowledge, and the ability to identify wider business impact, risk and opportunity, and make connections across key outputs and processes. Youll also need: Good knowledge and experience of m icroservices software architecture, Java spring boot framework, web services, REST services, JSP, Java scripts and enterprise web server preferably Angular 2+ or ReactJS Strong knowledge of running Splunk queries Experience of creating and deploying certificates in end to end applications connected to API Experience of DB2 database concepts with an understanding of the fundamentals of CI/CD Strong communication skills with the ability to proactively engage with a wide range of stakeholders

Production Manager, VP

Not specified

12 - 15 years

INR 30.0 - 40.0 Lacs P.A.

Work from Office

Full Time

Join us as a Production Manager Well look to you to lead the production management for your domain to ensure availability for business use as per agreed expectations based on business resilience, continuity requirements and customer expectations Youll support the team s activities to make sure that the platform s integrity is maintained in line with the platform and technical roadmap releases, while also managing demand from discretionary and mandatory change requests It s an opportunity to make a real impact and be pivotal in the success of our business, while benefiting from great variety and stakeholder exposure Were offering this role at vice president level What youll do As a Production Manager, you ll contribute to the delivery of a robust production management, infrastructure and application support service for relevant platforms, activities and processes across your domain. Youll also manage in-bound work requests and ensure both efficient and effective prioritisation and scheduling of work across the domain, using transparency and fast feedback loops to identify scheduling problems or other issues. Also in addition, youll s upport the production management for the domain to ensure availability for business use, as per agreed service level expectations based on business resilience and continuity requirements and customer expectations Support the team s activities to make sure that the platform integrity is maintained in line with the platform and technical roadmap releases, and managing demand from discretionary and mandatory change requests. Youll also be: Contribute to the delivery of a robust production management, infrastructure and application support service for relevant platforms, activities and processes across the domain Support and manage in-bound work requests and ensure both efficient and effective prioritisation and scheduling of work across the domain, using transparency and fast feedback loops to identify scheduling problems or other issues Manage relationships with platform, domain and relevant cross-domain stakeholders, from both business and Technology, utilising efficient communication ultimately to the benefit and delight our end customers Consistently look for continuous improvements of existing processes and procedures across production management disciplines, and establish an environment of continual learning and feedback The skills youll need Your technical knowledge and experience will cover platforms, technology, products and domains, and youll have experience of minimum 12 years to maximum 15 years in relevant industry standard toolsets and processes to drive up customer service within an IT environment. Youll be experienced in Devops basics, Scripting, Amazon Elastic Kubernetes Service, Amazon elastic compute cloud, SQL queries, Kubernetes, AWS IAM Youll also demonstrate: Strong communication skills, with the ability to communicate complex technical concepts clearly to your peers and management level colleagues Knowledge and experience of using operational principles Good collaboration and stakeholder management skills A solid background working in an Agile or DevOps environment with continuous delivery and continuous integration

Customer Service & Operations Unit Leader, AVP

Not specified

8 - 10 years

INR 25.0 - 31.0 Lacs P.A.

Work from Office

Full Time

Join us as a Customer Service & Operations Unit Leader If you have strong team leadership experience, this is a chance to lead, manage and coach a team to deliver outstanding customer service through telemarketing, telesales and retention activities We ll look to you to lead by example by making customer calls to identify and understand customer needs and help them by delivering solutions that are fit for purpose You ll be recognised for delivering a first class outbound and inbound telephony and digital service to our prospective customers and existing customers Were offering this role at associate vice president level What youll do As a Customer Service & Operations Unit Leader, you ll be making sure that customer needs and priorities are identified by the team to ensure appropriate services are offered during customer calls. You ll lead and manage the team to deliver against new business targets including sales appointments booked, telephony sales made and new business income, while encouraging them to work together to build trust and long term sustainable value for our customers and colleagues. Your other responsibilities will include: Developing the capability of your team through observations, feedback and coaching Establishing effective working relationships with key stakeholders within the business and the broader bank to plan and deliver targeted telemarketing campaigns Developing and maintaining a forward looking telemarketing campaign planner Analysing the results of the team to make sure that data quality utilised for telemarketing campaigns is optimised Providing effective planning and management of your team s workload The skills youll need We re looking for someone with strong people management, leadership and coaching skills with the ability to deliver through people. You ll have experience of managing telephony teams to generate and close sales leads, achieve stretching targets and deliver sales through service, preferably in a business-to-business environment. You ll also need: A minimum of 8 years of experience in CDD, AML, or Financial Crime, with 3 to 5 years of experience in people management Certification in ICA or CAMS is added advantage Experience of planning and delivering targeted telemarketing campaigns The ability to lead by example through calls to customers to identify and understand their needs and recommend appropriate solutions An excellent customer focus and the proven ability to exceed customer expectations Strong interpersonal and communication skills The ability to develop effective working relationships with colleagues and stakeholders Good time management, planning and organisational skills

FIND ON MAP

Natwest Services

Natwest Services

Natwest Services

Banking and Financial Services

London
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Chrome Extension

Apply to 20+ Portals
in one click

chrome image
Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Setup Job Alerts

Job Titles Overview