Role & responsibilities Handling Social media escalations- Inbound calls - Online shopping process.Good communication skills in English and hindiMinimum 1 year exp in BPO Voice processNon telecomm Background MandateClient:Teleperformance

Responsibilities:* Manage customer queries via phone, email & chat* Maintain high NPS through effective issue resolution* Collaborate with cross-functional teams on product improvementsOffice cab/shuttleProvident fundHealth insuranceGratuity

Position-01 Skills : .NET FS C#, MVC, .NET Core, Azure Development, knowledge and some experience on Systems Design Experience and Logic on coding.Experience :9-14 years Notice Period : 0-20 days maxBudget : 35-39 LPA based on years of exp. Senior candidates can go upto 39 LPA. 9 years would be 32-35 LPA. Pls share profiles accordingly.LocationBase location and preferred location should be Mumbai onlyPosition-2 Skill : .NET FS C#, MVC, .NET Core, Azure Development, knowledge and some experience on Systems Design Experience and Logic on codingExperience : 6-9 yearsNotice Period : 0-20 days maxBudget : 28-32 LPA based on the years of experience.Location : Base location and preferred location should be Mumbai onlyPreferred candidate profile Perks and benefits