Job Title: NCE L2 Engineer 2 ( Design deployment with hands on experience on below areas ) Location : Gurgaon Mandatory Skills IP Routing and switching MPLS L2/L3 VPN RSVP TE Hands on Knowledge of Cisco IOS, IOS XR Knowledge of optical networks Job Description Responsibilities Drive technology design, implementation, execution of IP and Optical Network to accelerate customer outcomes. Assist customers with integration and implementation of tools, systems, and service assurance for Cisco technologies. Support presales activities and translate business requirements into solution design. Build customer simulations in test labs to resolve/validate issues. Build and deliver customer collateral, documentation, and knowledge transfer. Drive customer technology transitions, influencing solution architectures and services. Align with and support company processes and apply relevant tools to efficiently complete the role and support Professional Services strategies and goals. Play the role of an individual contributor. Skills Bachelors or Masters degree or equivalent experience in a technical field, such as Computer Science, Computer Networking, Information Technology, Electronics and Communication / Electrical / Computer Engineering, or a similar field. 8 - 10 years of validated experience in technical consulting, design, deployment, and troubleshooting. Possess technical certifications like CCNA, CCNP, CCIE desired (Routing Switching / Service Provider). Installing, Configuring and Maintaining Cisco IP and Optical Routers (ASR9912, ASR9910, ASR9903, Cisco 8K) Experience in Networking Protocols and Service Configurations: Detailed knowledge of OSPF, IS-IS, BGP, LISP, VxLAN, IPv6, MPLS LDP, MPLS TE, RSVP, VPWS, VPLS, L3VPN, TE-Tunnel, Segment Routing. Knowledge on Switching Technologies like STP, RSTP, RSVP-TE, VTP, VSS, vPC, vDC, MSTP, LACP, VLAN, VXLAN, EVPN, LISP Provide Planning, Designing, Implementation, Operation and Optimization assistance to the Customers around any of Cisco s IP and optical solutions. Good business judgment, a comfortable, open communication style, and a willingness and ability to work with teams. Ability to quickly establish credibility with the customer as well as work collectively with technical professionals Possess creative problem-solving and excellent troubleshooting/debugging skills. Easily simplifies, communicates, and educates customers about sophisticated data and processes. Possess experience to have delivered 2/3 IP network deployment projects or optical networking projects for any of the large Service Providers.

NCE L2 - Mumbai Please find below the JD for the Wireless engineer JOB DESCRIPTION Who you will work with - As a senior network consulting engineer you will work with key IT decision makers and network SMEs of our clients to help assist them in implementing and adopting Cisco wireless. In addition, you will have strong internal interlock with Cisco Wireless BU, Cisco wireless support teams to provide a seamless experience to customer What You will Do Plan, design and implement secure and scalable Cisco wireless network Build a best in class RF environment Operate and support customer network using DNAC Troubleshoot and resolve any critical production network issues Provide event support and ensure promised KPIs in the production network Who You Are Typically requires BS in a technical field (CS/ECE preferred) or equivalent plus 10+ years of relevant work experience Experience with Meraki WLAN deployment is mandatory Cisco and(or) industry level certifications (CCIE, CWNP etc.) would be highly desirable Expert knowledge in Campus Networking - RF design wireless network design for large enterprise with indoor and outdoor areas. Troubleshooting WLAN issues, Fabric enabled wireless, SDA, Meraki portfolio Experience in defining new portfolio for customers, crafting new opportunities and work with engineering in new product development strategy Experience in managing large accounts as SPOC for Consulting, PDI, optimization migration projects. Exposure to enterprise, High Density IOT domains. Experience in building large customer strategies (CRD, HLD) for entire campus network not just limited to wireless Technologies - WiFi6, Python, , good understanding switching, routing

Relevant skills experience Job Description LTE, VoLTE Optimisation experience. Understanding of 5G wrt integration with 4G.Good knowledge of site Planning Parameters implementation in Field during site integrationUnderstanding Audit site Golden Parameter its important for site qualityAnalysis of neighbor relations and implementation of correctionsTroubleshoot system problems such as call drops, dropped connections, hand-off failures and interference issuesWorking experience of RF Optimisation tool kits (Drive test kit 2G/3G/4G/5G, GPS, Laser meter, compass etc.)SCFT drive test knowledge for 4G (700MHz, 900MHz, 1800MHz, 2100 MHz, 2300MHz bands) covering various test scenarioPost-processing of DT data and analyze results of cluster drive testCarry out Physical and Soft Optimisation as per field requirement to meet the KPI benchmarks.Co-ordinating with planning, NOC field teams for configuration/parameter changes in Cell-sitesEnsure Site / Cluster DT Acceptance testing and signoff with customerExperience in managing network capacity for events and monitoring KPIs during the event to ensure service levelFoster strong collaboration with vendors, external partners, and internal teams.Communicate effectively with senior management, providing regular updates on network performance.Stay updated with the latest developments in RAN network technologies and performance monitoring tools Qualifications and Experience BE/B. Tech/Diploma Electronics or equivalent Engineering 2 - 5 Years of experience in RAN Performance Management, RF Optimisation in LTE Technology. Excellent Communications and interpersonal skills. Behavioral Sense of ownership to improve the Network. Ready to work in 24*7 rotational shifts if required. Task Management, Able to multitask to manage multiple operational and project workloads. Excellent interpersonal and communication skills. Willingness to learn more and do more. Team management Able to motivate and lead teams. Vendor Management. Should be creative, innovative and an achiever with positive attitude. Ability to adapt to changes and work in stressful environment.Tools PlatformMS Office, MS presentation, Microsoft Excel, MS word RF Drive test tools

Cisco Data Centre Networking Job Overview: We are seeking a highly skilled and motivated Technical Support Engineers to join our dynamic team. The successful candidate will be responsible for providing Expert Technical Support to our customers, focusing on Ciscos Data Centre Routing and Switching Technology Portfolio. This role encompasses Traditional Networks as well as Cisco ACI-based Fabrics, requiring a deep understanding of Cisco technologies spread across Cisco DCN, WAN Routing and Switching portfolio, along with excellent troubleshooting skills, and exceptional customer service. Desired years of experience 7 to 10 years. Key Responsibilities: Customer Support: Respond promptly to customer inquiries, troubleshoot, and resolve issues related to Cisco Data Center Networking and ACI technologies. Provide remote support and on-site assistance as required, ensuring timely issue resolution. Working in co-ordination with customer and customer NI team ensuring to get deep understanding of customer network and traffic flows. Technical Expertise: Demonstrate a comprehensive understanding of Cisco Data Center Routing and Switching technologies, including both Traditional Networks and ACI-based Fabrics. Stay updated on the latest developments in Cisco technologies and incorporate them into troubleshooting and support activities. Troubleshooting and Problem Resolution: Excellent knack to Diagnose and resolve complex network issues involving Cisco hardware, software, and protocols in the shortest period of time. Ability to use advanced Troubleshooting methodologies Deep command of software diagnostic capabilities (traces, logs, show commands, performance measurements, deep knowledge of Switching and Routing protocols). Utilize network programming languages like Python and automation tools such as Ansible for efficient data collection, correlation and issue resolution. Provide technical troubleshooting and guidance during maintenance windows. Ability to work on interoperability scenarios Ability to Setup simulation topologies within the client network or in Cisco labs to recreate complex or intermittent issues, identifying causes, triggers, and potential solutions. Maintenance Window Support: Collaborate with clients and network operators to plan and execute maintenance windows effectively. Creative problem solver, comfortable with challenging the status quo and rapidly responding to escalated issues. Define Maintenance Window Actions, Objectives, and review or prepare Method of Procedures (MOP) encompassing Execution Steps, Timing, Plan-B/Recovery Options, Validation Steps/Methods, and benchmarks. Ensure technical governance of the maintenance window to guarantee a successful outcome. Lead or contribute to Systems/Service recovery plans for potential failure scenarios. Provide problem root-cause analysis at the network infrastructure and application level and produce detailed technical reports that include root causes, next steps, and recommendations for corrective and preventive actions. Work with TAC team to recreate the issue and drive towards root-cause analysis Shorten the time to resolution during complex situations by using knowledge of the customer network and their operations. Provide technical oversight during maintenance window execution, ensuring adherence to established procedures and minimizing service interruptions. Continuous Improvement: Proactively identify areas for improvement in network performance, reliability, and efficiency. Collaborate with internal teams to implement enhancements, updates, and optimizations based on identified improvement opportunities. Contribute to the development of new tools, processes, and best practices to streamline support and maintenance activities. Configuration Best Practices Audit: Perform regular audits of network configurations against Ciscos Design and Configuration recommendations. Ensure adherence to best practices and recommend adjustments to optimize network performance and security. Collaborate with network operators to implement recommended configuration enhancements. Automation Skills: Apply automation skills to streamline repetitive tasks and enhance overall operational efficiency. Develop and maintain scripts and automation playbooks using languages like Python to automate network processes and tasks. Tool Proficiency: Proficiency in network topology tools such as MS Visio or equivalent for creating and documenting network designs. Familiarity with common customer tools including but not limited to NMS, Ticketing, Knowledge and Document Management, Syslogs,Data Correlation, etc. Understanding and ability to use troubleshooting tools such as Wireshark and equivalent tools. Soft Skills: Self-Leaner and a love for troubleshooting and getting under the hood. Team player who leads by helping others and being available when the client/team needs them Exhibit excellent verbal and written communication skills. Demonstrate the ability to stay calm and focused during outages and client escalations. Think on the feet to make quick and effective decisions under pressure. Engage Cisco, partner, and/or customer stakeholders to restore services at the earliest, using any method agreeable to the client. Build lasting trust and interpersonal relationships with all key stakeholders. Demonstrate the ability to address senior management at the client, partner, or Cisco. Documentation: Create and maintain detailed documentation, including knowledge base articles, troubleshooting guides, best practices, and comprehensive records of maintenance window activities. Document automated solutions using scripts and playbooks for future reference. Customer Training: Conduct training sessions for customers to enhance their understanding of Cisco Data Center Networking technologies, with a focus on automation, scripting, configuration best practices, software life cycle management, tool usage, and troubleshooting techniques. Cross-Functional Collaboration: Work closely with internal teams, including Engineering, Sales, and Product Management, to communicate customer needs and contribute to product improvement. Collaborate with Cisco TAC (Technical Assistance Center) for advanced issue resolution and contribute to the development of automated support tools. Educational Qualifications: Bachelor s degree in Electronics and Communication, Computer science, Information Technology, or related field: A solid foundation in Electronics and Communication, computer science or a related field provides the fundamental knowledge required for understanding networking principles and technologies. Cisco Certifications: CCNP (Cisco Certified Network Professional): Demonstrates advanced knowledge and skills in Cisco networking. Validates the ability to plan, implement, verify, and troubleshoot complex network solutions. CCIE (Cisco Certified Internetwork Expert) Preferred A highly regarded expert-level certification that demonstrates a deep understanding of Cisco networking technologies. Validates expert-level knowledge and skills in designing, implementing, managing, and troubleshooting complex network infrastructures.

Job Title: Security Firewall Administrator (L3/L2) Location: Mumbai - BKC Job Type: Full-Time - on Site - Rotational Job Description: Responsibilities: Troubleshooting: Provide hands-on L2 / L3 level troubleshooting for complex issues across Checkpoint, Palo Alto, and Cisco firewalls. Issue Identification: Quickly identify and diagnose firewall-related issues, including connectivity problems, performance degradation, and security breaches. Root Cause Analysis: Perform in-depth root cause analysis to determine the underlying causes of firewall issues, leveraging logs, packet captures, and other diagnostic tools. Resolution Implementation: Develop and implement effective solutions to resolve identified issues, ensuring minimal disruption to security operations. Configuration Review / Rule review : Conduct thorough reviews of firewall configurations to identify and rectify misconfigurations or suboptimal settings. Policy Management: Analyze and troubleshoot firewall policies and rules to ensure they are correctly implemented and do not conflict with other security measures. Incident Response: Collaborate with incident response teams to address and mitigate security incidents involving firewall breaches or vulnerabilities. Performance Tuning: Optimize firewall performance by adjusting configurations, updating firmware, and applying patches as necessary. Documentation: Maintain comprehensive documentation of troubleshooting processes, resolutions, and best practices to facilitate knowledge sharing and future reference. Vendor Coordination: Work closely with firewall vendors to escalate and resolve complex issues that require vendor support or intervention. Training and Mentorship: Provide guidance and mentorship to L2 administrators, helping them develop their troubleshooting skills and knowledge. Tools and Technologies: Checkpoint: SmartConsole, SmartDashboard Palo Alto: Panorama, CLI Cisco: Adaptive Security Device Manager (ASDM), Firepower Management Center (FMC) Network monitoring tools: Knowledge on (Algosec / Firemon ,Solarwind , service Now ticketing tool), Scripting (e.g., Python, Bash) Requirements: Experience: Minimum of 8+ years of experience in firewall troubleshooting and advanced administration for L3 and for L2 it s 5+ years of experience. Technical Skills: Proficiency in Checkpoint, Palo Alto, and Cisco firewalls. Knowledge: Strong understanding of network security principles and practices. Problem-Solving: Excellent analytical and problem-solving skills. Certifications: Relevant certifications (e.g., CCNA Security, PCNSE, CCSA) are must for L3. Plus for L2 if they have.

Wireless (L2)- TS Implementation Engineer Experience of 5-6 years in networking domain with sound skills on Wireless technologies. Cisco, Meraki and Aruba Wireless. Understanding of Cisco , Meraki hardware and features of different WLCs and Access points. Good hands on for Implementation and troubleshooting of Cisco WLCs and Meraki products. Evaluate and work on the pre/ post wireless survey and provide actionable insights. Work with Solution Team for wireless deployments / tech refreshes. Deploy and configure WLC in HA mode and test / validate / document HA capabilities. Configure and deploy guest network using ISE/CPPM. Should be able to do RF fine tuning and optimise the wireless network for realtime traffic including QOS for wireless. Conduct performance / stress test validations, provide report about the wireless performance at the end of the deployment Added advantage : Tools like Ekahau / DNAC. Document the deployment (LLD) and AS-BUILDS. Requirements: 5-6 year s work experience. Ready to work in Field role Location: Delhi/NCR/Mumbai/Bangalore BE/B.Tech degree, MCA or equivalent preferred

Network Security Expert (L3) Eligibility Criteria: Education - B.E./B.Tech/MCA Certification - CCNP/JNCIP/CISSP or equivalent Experience - 5+ Years Roles & Responsibilities: Network management (routing), Router Configuration and Troubleshooting, up gradation, Link Performance Management of Routers/ L3 and L2 Switch at SDC Network on day to day basis. Support to network security operations such as NexGen firewall, DDOS, IPS/IDS, WAF, SIEM etc. Responsible for uptime and performance reporting of network & security devices. Take backup of all network & security devices periodically. Follow up with OEM & vendors for different types of faults & RMAs. Support administration, Change Management, Liaison with Bandwidth provider officials and external vendors, bandwidth and facility management. Upgrade IOS/firmware(s) in network & security devices as per OEM recommendation/ operational requirement. Communications with field and key technical experts for quick restoration of services. Allocation & configuration of IP address for new requirements. Configuration of network/firewall policies, change management as per requirement. Prepare MIS report of network & security devices. Syslog monitoring of network & security devices SLA Management, Capacity Management & Audit Management. Proper Call Logging/Updation/Resolution in CA Tools. Responsible for the resolution of SR/incident within stipulated time frame. Training programs for team members. Compliance to ISO 20k & 27 k.

Job Description: We are seeking an experienced and highly skilled Network Engineer with expertise in Cisco Identity Services Engine (ISE) and Cisco Digital Network Architecture Center (DNAC). The successful candidate will be responsible for implementing, managing, and troubleshooting Cisco ISE and DNAC systems in a dynamic network environment. Key Responsibilities: Cisco ISE (Identity Services Engine): Design, configure, and manage Cisco ISE solutions for network access control, authentication, and security. Integrate Cisco ISE with various network devices and security platforms, including switches, routers, and firewalls. Implement 802.1X authentication and other security policies for wired, wireless, and VPN networks. Troubleshoot and resolve issues related to device provisioning, authentication, and network access. Maintain and update Cisco ISE software versions, including patches and hotfixes. Ensure compliance with internal and external security standards. Cisco DNAC (Digital Network Architecture Center): Design, deploy, and maintain Cisco DNAC solutions for network management, monitoring, and automation. Utilize Cisco DNAC for centralized management of network devices, monitoring network health, and identifying performance bottlenecks. Configure and manage Cisco SD-Access, SD-WAN, and network automation tasks using DNAC. Implement and optimize network assurance capabilities within Cisco DNAC. Develop automation scripts and workflows for network provisioning and monitoring. Troubleshoot network issues and provide resolution using DNAC insights. General Network Engineering: Work closely with cross-functional teams to integrate network solutions and maintain robust network security. Perform regular network performance assessments and propose improvements. Collaborate with other network engineers and IT teams to support overall infrastructure projects. Provide technical support and training to junior engineers and network administrators. Qualifications: Education: Bachelor s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Certifications: Cisco Certified Network Professional (CCNP) or Cisco Certified Internetwork Expert (CCIE) preferred. Cisco Certified Specialist in ISE and DNAC is a plus. Experience: Minimum of [3-5] years of experience in network engineering, with a focus on Cisco ISE and Cisco DNAC. Proven experience in configuring, maintaining, and troubleshooting Cisco ISE for secure network access. Hands-on experience with Cisco DNAC and its integration with network devices. Experience with network automation and scripting (Python, Ansible, etc.) is preferred. Solid understanding of networking concepts (TCP/IP, routing, switching, VLANs, VPNs, etc.). Skills & Knowledge: Deep knowledge of Cisco ISE policies, device profiling, posture assessments, and guest access. Proficient with Cisco DNAC features such as network automation, assurance, and analytics. Expertise in network security and access control methods such as 802.1X, MAC Authentication Bypass (MAB), and RADIUS. Familiarity with Cisco SD-Access and Cisco SD-WAN architectures. Strong troubleshooting and problem-solving skills. Knowledge of networking protocols (e.g., EIGRP, OSPF, BGP, DHCP, DNS). Excellent communication and teamwork skills. Additional Skills (Optional): Experience with cloud-managed network solutions (e.g., Cisco Meraki). Familiarity with other network security platforms (e.g., Cisco Firepower, ASA, or third-party NAC solutions).

Job Description: We are seeking a skilled DDI Network Engineer to manage, configure, and troubleshoot DNS (Domain Name System), DHCP (Dynamic Host Configuration Protocol), and IPAM (IP Address Management) solutions within our enterprise network. The successful candidate will play a key role in ensuring seamless IP address allocation, network name resolution, and overall network stability. Key Responsibilities: DNS Management: Configure and maintain DNS infrastructure for both internal and external domain resolution. Troubleshoot DNS issues, including name resolution, caching, and performance-related problems. Ensure high availability and scalability of DNS services. Implement security measures to protect DNS infrastructure from attacks (e.g., DNSSEC, rate limiting). DHCP Management: Configure and manage DHCP servers and scopes for IP address assignment across the organization. Ensure DHCP lease allocation is optimized and track DHCP usage trends. Troubleshoot DHCP-related issues, including address conflicts, lease problems, and network connectivity. Integrate DHCP with IPAM systems for better address tracking and management. IPAM (IP Address Management): Oversee IP address planning, assignment, and allocation across the enterprise. Maintain and manage the IPAM system to ensure accurate and up-to-date IP address records. Work closely with network engineers to plan and implement IP address schemes that optimize network efficiency. Manage subnetting, address space allocation, and address reservations. Network Configuration and Maintenance: Collaborate with other teams to ensure proper DNS, DHCP, and IPAM integration with network devices and applications. Automate DDI processes where possible (e.g., through scripting or integration with other network management tools). Perform regular audits and checks to ensure compliance with IP address policies. Document network configurations and maintain accurate records of IP address assignments. Troubleshooting and Incident Resolution: Proactively monitor DDI systems and resolve any service disruptions or performance issues. Provide Level 2/Level 3 support for DNS/DHCP/IPAM-related incidents and problems. Collaborate with other network engineers and IT support teams for cross-functional troubleshooting. Qualifications: Education: Bachelor s degree in Computer Science, Information Technology, Networking, or a related field (or equivalent experience). Essential knowledge on Efficient IP or Infoblox is required. Certifications: Cisco Certified Network Associate (CCNA) or higher is preferred. Additional certifications in DNS/DHCP/IPAM systems (such as Infoblox, BlueCat, or other DDI-related certifications) are a plus. Experience: Minimum of [3-5] years of hands-on experience with DNS, DHCP, and IP Address Management (IPAM) systems. Proven experience in managing DDI solutions in enterprise networks, including configuration, monitoring, and troubleshooting. Experience with Infoblox, BlueCat, or other DDI platforms is preferred. Solid understanding of IP addressing, subnetting, and networking protocols (TCP/IP, BGP, OSPF). Experience with network automation tools and scripting languages (Python, PowerShell, etc.) is an advantage. Skills & Knowledge: Expertise in DNS, DHCP, and IPAM technologies and tools. Strong knowledge of TCP/IP networking and IP addressing concepts. Ability to design and implement DNS and DHCP solutions for large-scale networks. Familiarity with cloud-based DDI solutions or hybrid DDI architectures is a plus. Strong troubleshooting skills with an ability to analyze complex network issues. Ability to automate routine tasks using scripting and integrate DDI solutions with other network management platforms. Familiarity with security best practices for DNS and DHCP services. Additional Skills (Optional): Experience with network monitoring tools like SolarWinds, Nagios, or similar. Knowledge of IPv6 addressing and DNS/DHCP configuration for IPv6 networks. Experience in network security related to DNS and DHCP (e.g., DNSSEC, DHCP snooping, etc.).

Job Description: We are seeking a skilled and experienced Enterasys Switches Wireless LAN Controller (WLC) Engineer to join our network infrastructure team. The ideal candidate will have hands-on experience configuring, deploying, and maintaining Enterasys switches and wireless controllers in enterprise environments. You will be responsible for ensuring the performance, reliability, and security of our wired and wireless networks while providing technical support and troubleshooting expertise. Key Responsibilities: Enterasys Switches Management : Configure, deploy, and maintain Enterasys switches in enterprise environments. Ensure proper VLAN setup, port configuration, and network segmentation. Manage switch features including STP, port security, QoS, LACP, and link aggregation. Monitor and optimize switch performance and ensure high availability of network services. Wireless LAN Controller (WLC) Management : Install, configure, and maintain Enterasys Wireless LAN Controllers (WLCs) and access points. Configure SSIDs, VLANs, security settings (WPA2, WPA3), and access control policies for wireless networks. Manage RF settings, channel optimization, and roaming capabilities for seamless wireless connectivity. Network Monitoring Troubleshooting : Use Enterasys management platforms (e.g., NMS, XMC, or NetSight) to monitor network performance, including switches and wireless components. Diagnose and resolve network issues related to connectivity, performance, and security. Perform fault isolation and troubleshooting using network diagnostic tools. Security Management : Configure and enforce security policies for both wired and wireless networks, including 802.1X, RADIUS, and ACLs. Ensure the network adheres to corporate security standards and industry best practices. Regularly update software/firmware on switches and controllers to mitigate security vulnerabilities. Network Optimization : Perform network optimization for both wired and wireless environments, ensuring proper throughput, coverage, and performance. Conduct site surveys for wireless network planning and access point placement to ensure optimal coverage. Implement load balancing, traffic shaping, and QoS policies to ensure optimal network performance. Firmware Software Upgrades : Plan and execute regular firmware and software upgrades for Enterasys switches and wireless controllers. Ensure minimal network downtime during upgrades and validate device functionality post-upgrade. Documentation Reporting : Maintain accurate and up-to-date network documentation, including network diagrams, configuration files, and topology maps. Provide regular performance and incident reports to management, highlighting network health and any issues. Collaboration Support : Collaborate with other IT teams (e.g., systems, security, and operations) to design and implement network solutions. Provide support and training to junior engineers and other team members. Respond to and resolve network-related incidents and service requests in a timely manner. Qualifications: Experience : 4+ years of experience working with Enterasys network equipment (switches, wireless LAN controllers, access points) in an enterprise environment. Strong hands-on experience with Enterasys switches, including their configuration, troubleshooting, and management. Experience with Enterasys Wireless LAN Controllers and access points. Familiarity with wireless design principles, including RF planning, site surveys, and optimization. Technical Skills : In-depth knowledge of Enterasys network products and their configuration. Strong understanding of TCP/IP, VLANs, STP, Spanning Tree Protocol, LACP, QoS, and network security principles. Expertise in configuring wireless networks with Enterasys controllers, SSIDs, and security protocols. Familiarity with Enterasys network management tools like NetSight or XMC. Experience with network monitoring and troubleshooting tools (Wireshark, PRTG, SolarWinds, etc.). Certifications : Enterasys or Extreme Networks certification (e.g., Certified Associate, Certified Professional) is preferred. CCNA, CompTIA Network+, or similar networking certifications are a plus. Familiarity with wireless certifications (e.g., CWNA) is a plus. Soft Skills : Strong analytical, problem-solving, and troubleshooting skills. Excellent communication skills, both written and verbal. Ability to work well in a team-oriented and collaborative environment. Ability to work independently, prioritize tasks, and manage time effectively. Preferred Qualifications: Experience with network automation and scripting (e.g., Ansible, Python). Knowledge of network performance monitoring, traffic analysis, and bandwidth management. Experience with integration of wireless and wired networks in hybrid environments. Understanding of SD-WAN, cloud networking, and other advanced networking technologies.

Job Description: We are seeking an experienced Ubiquiti Wireless Access Points (WAP)/Controller Engineer to join our growing network team. The ideal candidate will have hands-on experience configuring, deploying, and managing Ubiquiti wireless networks, including Ubiquiti access points and controllers. As a key member of our IT team, you will ensure optimal wireless connectivity, security, and performance across our enterprise network infrastructure. Key Responsibilities: Ubiquiti WAP and Controller Management : Deploy, configure, and manage Ubiquiti UniFi Wireless Access Points (WAPs) and UniFi Controllers in enterprise and campus environments. Configure, maintain, and troubleshoot UniFi Controller settings (e.g., wireless networks, SSID settings, VLANs, DHCP settings). Monitor and optimize network performance using Ubiquiti s controller software (UniFi Network Controller) for system-wide visibility. Network Configuration Troubleshooting : Configure wireless network settings such as bandwidth, channel allocation, transmit power, and load balancing. Troubleshoot issues related to connectivity, coverage, and performance, ensuring seamless user experience. Identify and resolve network interference issues through wireless site surveys and spectrum analysis. Security Access Management : Configure and enforce wireless security protocols such as WPA3, WPA2, 802.1X, and RADIUS authentication. Implement network security policies to ensure secure guest and corporate wireless access. Regularly update Ubiquiti devices with security patches and firmware upgrades to maintain compliance. Network Monitoring Optimization : Use the UniFi Controller platform to monitor wireless network performance, availability, and statistics. Identify bottlenecks and optimize wireless networks for improved performance and coverage. Manage bandwidth usage and implement Quality of Service (QoS) policies for optimal device performance. Deployment Scaling : Plan, design, and implement large-scale wireless network deployments using Ubiquiti UniFi products. Work on expanding and scaling wireless networks by adding additional access points or controllers as needed. Conduct site surveys to determine optimal access point placement for maximum coverage and performance. Documentation Reporting : Document network configurations, changes, and site surveys. Prepare regular reports on network health, performance, and security incidents for leadership. Maintain detailed records of firmware versions, software updates, and network changes. Support Training : Provide second and third-level support for wireless network issues and incidents. Offer technical assistance to end users and other teams for connectivity issues. Train junior network staff on Ubiquiti UniFi products and best practices for wireless network management. Qualifications: Experience : 3+ years of experience with Ubiquiti wireless products, including UniFi Access Points (WAPs) and UniFi Controllers. Experience in configuring, deploying, and managing enterprise wireless networks using Ubiquiti solutions. Hands-on experience with Ubiquiti UniFi Network Controller and related management tools. Technical Skills : Proficient in wireless networking concepts (WLAN, SSID, VLAN, security protocols, etc.). Strong knowledge of Ubiquiti hardware, including UniFi APs, switches, and gateways. Familiarity with Ubiquiti s cloud management platform for remote network monitoring and management. Experience with network monitoring and troubleshooting tools (Wireshark, Spectrum analyzers, etc.). Understanding of TCP/IP networking, routing, and switching fundamentals. Certifications : Ubiquiti Networks Certified IT Professional (UI-CTP) or equivalent certification preferred. Certifications such as CompTIA Network+, Cisco CCNA, or similar networking certifications are a plus. Soft Skills : Strong troubleshooting and problem-solving skills, with the ability to work in a fast-paced environment. Excellent communication and collaboration skills. Ability to document technical details clearly and concisely. Strong organizational and time-management skills, with the ability to prioritize tasks effectively. Preferred Qualifications: Experience with site surveys, heatmaps, and spectrum analysis for wireless network optimization. Knowledge of other Ubiquiti products such as UniFi Switches, Gateways, and Security Cameras. Familiarity with automation tools (e.g., scripting with Python or Ansible) for network management and deployment.

Job Description: We are looking for a talented and experienced Juniper Routing and Switching Engineer to join our team. The ideal candidate will have in-depth knowledge and hands-on experience with Juniper network hardware and software, including the configuration, management, and troubleshooting of Juniper routers and switches in complex network environments. You will work on deploying and maintaining scalable, high-performance networks while ensuring optimal network performance and security. Key Responsibilities: Juniper Routing Switching Configuration : Configure, install, and maintain Juniper routers (MX, SRX, etc.) and switches (EX, QFX series) for large-scale networks. Implement routing protocols such as OSPF, BGP, RIP, IS-IS, and MPLS on Juniper devices. Manage virtual LANs (VLANs), IP addressing, and subnetting to ensure network connectivity and optimal routing. Network Design Architecture : Assist in the design, implementation, and optimization of network infrastructure based on Juniper hardware and software. Collaborate with teams to develop scalable network solutions that meet business and operational requirements. Work with cross-functional teams to ensure network architecture aligns with overall IT strategy. Network Troubleshooting Support : Troubleshoot and resolve network issues related to Juniper routers, switches, and network infrastructure. Use tools like Junos Space, Junos OS CLI, and other network diagnostic tools to identify and resolve performance issues. Provide support for high-availability network configurations and ensure service continuity. Firmware Software Management : Regularly update and patch Junos OS to maintain device security and functionality. Plan and execute software upgrades, patches, and network maintenance activities with minimal downtime. Maintain proper version control and documentation of software and configuration changes. Network Monitoring Performance Optimization : Monitor network performance using Juniper monitoring tools and third-party solutions (e.g., SolarWinds, PRTG). Implement network monitoring policies to ensure proactive issue detection and resolution. Optimize network configurations to improve performance, reliability, and scalability. Security Compliance : Configure and manage network security features such as firewall policies, VPN, and access control lists (ACLs) on Juniper devices. Implement best practices for network security, including traffic encryption and network segmentation. Ensure compliance with security policies and industry regulations. Documentation Reporting : Maintain accurate network diagrams, configuration files, and other relevant documentation. Provide detailed incident reports, network health reports, and performance statistics to leadership. Document network changes and system updates in compliance with change management processes. Collaboration Knowledge Sharing : Collaborate with network and systems engineers, as well as other IT teams, to ensure seamless integration of services. Provide technical support and mentoring to junior team members. Qualifications: Experience : 5+ years of experience working with Juniper routing and switching products in a production environment. Strong knowledge of Junos OS, including configuration and troubleshooting. Hands-on experience with Juniper MX, SRX, EX, QFX series routers and switches. Experience with routing protocols like BGP, OSPF, RIP, and MPLS. Familiarity with automation and orchestration tools for network management (e.g., Ansible, Python scripting). Technical Skills : Proficient in Juniper routing and switching technologies (Junos OS, Juniper devices). Strong understanding of network protocols (TCP/IP, DNS, DHCP, SNMP, NTP, etc.). Expertise in network security concepts (firewalls, VPNs, ACLs). Experience with SD-WAN, QoS, and high-availability network designs. Familiarity with network monitoring and diagnostic tools. Certifications : Juniper Networks Certified Internet Associate (JNCIA-Junos) or higher is highly desirable. Juniper Networks Certified Internet Professional (JNCIP) or similar certifications is a plus. CCNA or CCNP certifications would be advantageous. Soft Skills : Strong analytical and troubleshooting skills. Excellent communication and interpersonal skills. Ability to work independently and in a team environment. Proactive approach to problem-solving and network optimization. Preferred Qualifications: Experience with cloud technologies and hybrid network environments. Familiarity with software-defined networking (SDN) concepts. Experience with network automation and scripting (Python, Bash, etc.).

We are seeking an experienced Network Engineer with expertise in Cisco Tetration Analytics platform to join our team. This role will focus on Layer 2 network operations, visibility, security, and workload protection using Cisco Tetration. The ideal candidate will help implement, maintain, and optimize our Tetration environment to enhance network visibility, security policy enforcement, and application dependency mapping. Key Responsibilities - Install, configure, and maintain Cisco Tetration Analytics platform across the enterprise network infrastructure - Implement Layer 2 network visibility and monitoring capabilities using Tetration sensors and collectors - Design and implement segmentation policies using Tetrations application dependency mapping capabilities - Provide Layer 2 network troubleshooting and performance analysis using Tetrations real-time traffic analysis - Configure and manage Tetration software sensors on workloads across different environments (on-premise, cloud, virtual) - Develop and implement network security policies based on application behavior - Perform regular health checks and maintenance on the Tetration platform - Work with cross-functional teams to integrate Tetration with other security and networking tools - Create documentation for Tetration configurations, policies, and operational procedures - Monitor and respond to security events identified by Tetrations anomaly detection - Provide regular reports on network security posture and policy compliance Required Qualifications - Bachelors degree in Computer Science, Information Technology, or related field - 3+ years of experience with enterprise network engineering and operations - 2+ years of hands-on experience with Cisco Tetration Analytics platform - Strong understanding of Layer 2 networking concepts and protocols (Ethernet, VLAN, STP, etc.) - Experience with software-defined networking and micro-segmentation concepts - Proficiency in network security principles and zero-trust architecture - Experience with network packet analysis and traffic flow monitoring tools - Knowledge of data center networking architectures and technologies - Understanding of application dependency mapping and workload protection Preferred Qualifications - Cisco certifications (CCNP, CCIE, or Cisco Tetration specific certifications) - Experience with Cisco ACI (Application Centric Infrastructure) - Familiarity with cloud environments (AWS, Azure, GCP) - Knowledge of containerization technologies (Docker, Kubernetes) - Experience with automation tools and scripting (Python, Ansible) - Understanding of compliance frameworks (PCI DSS, HIPAA, etc.) - Experience with API integration for network management systems Technical Skills - Cisco Tetration Analytics platform - Layer 2 network protocols and technologies - Network security and micro-segmentation - Network visibility and monitoring tools - Traffic flow analysis - Packet capture and analysis - Policy enforcement and compliance - Linux operating systems - Virtual networking environments - Cloud networking concepts - Security event monitoring and response Soft Skills - Strong analytical and problem-solving abilities - Excellent verbal and written communication skills - Ability to work effectively in cross-functional teams - Self-motivated with strong time management skills - Detail-oriented with excellent documentation practices - Ability to translate technical concepts to non-technical stakeholders - Commitment to continuous learning and staying current with industry trends

We are seeking a skilled Network Security Engineer to join our team and support the, management, and troubleshooting of Cisco Identity Services Engine (ISE) solutions. The ideal candidate will have hands-on experience with Cisco Identity Services Engine (ISE) and demonstrate expertise in managing network access, security policies, and authentication protocols. The candidate to have a good understanding of network security, Cisco ISE configurations, and troubleshooting techniques to ensure optimal security. Job Description - ROLES AND RESPONSIBILITIES Cisco ISE Administration: configure Cisco Identity Services Engine (ISE) for secure network access control, authentication, and policy enforcement. Collaborate with the network and security teams to integrate ISE with other security solutions, such as VPN, firewalls, and wireless access points. Troubleshooting and Support: Perform advanced troubleshooting and root cause analysis of network access and authentication issuesDiagnose and resolve issues related to network access, authentication, authorization, and accounting (AAA), 802.1X, and RADIUS, TACACS+. Policy Management: configuring access control policies based on security requirements and user roles. Maintain and update user authentication policies, device profiling, and posture policies. Monitoring and Maintenance: Monitor Cisco ISE performance, availability, and logs to ensure smooth operations and promptly address potential security risks. Generate reports on network access, security compliance, and policy enforcement. Documentation: Maintain accurate and up-to-date documentation of ISE configurations, troubleshooting steps, and best practices for Cisco ISE Collaboration: Work closely with other network engineers, security teams, and support staff to ensure seamless integration of Cisco ISE with other network security tools and technologies. User Device Support: Provide tier-2 support for troubleshooting ISE-related incidents raised by end-users, help desk, or other teams. Assist in the onboarding of new users and devices into the network access control system. Knowledge, Skills, and Experience Requirements Experience Minimum of 2-3 years of experience working with Cisco Identity Services Engine (ISE) and related network security technologies. Experience with network access control (NAC), RADIUS, TACACS+, and 802.1X protocols. Technical Skills: In-depth knowledge of Cisco ISE architecture, installation, configuration, and management. Familiarity with integration of ISE with Cisco switches, routers, wireless LAN controllers, and other network devices. Experience in configuring AAA services and creating network security policies within Cisco ISE. Experience with Cisco ASA, Firepower, and other security technologies is a plus. Certifications: Cisco certifications such as CCNP Security, CCNA Security, or . Soft Skills: Good communication skills to collaborate with different teams and explain technical concepts to non-technical stakeholders. Excellent problem-solving and analytical skills. Strong communication and teamwork abilities. Strong verbal and written English communication skills. Preferred Qualifications: Experience with or other network management platforms. Familiarity with advanced network security protocols and methodologies. QUALIFICATIONS, CERTIFICATIONS, AND EDUCATION REQUIREMENTS Bachelors degree in Engineering / Computer Science, Information Security, or a related field (or equivalent experience). Relevant certifications such as CCNP Security or certifications specific to ISE PREFERRED SKILLS Strong understanding of network security, firewalls, and security policy management. Proficiency in configuring and maintaining Strong verbal and written English communication skills.

key result / decision areas (outcomes) Maintain equipment based on SOP s and ensure immediate escalation to competent authority in order to ensure uptimes. Technical Operational Role: Maintain Standard OEMs - SDWAN, Switching Routing & wireless equipments ( OEM like Versa, Riverbed , Cisco, Cisco Meraki , Huawei Enterprise LAN solutions , AVAYA, Cisco DNA, Viptela etc. ) based on SOP s and ensure immediate escalation to competent authority in order to ensure uptimes. Technical Consultancy Role: Ability to handle Technical Architect / Solution Consultant role for Global large-scale projects on the above said OEM Network & Security products and technology. key result / decision areas (outcomes) Key SPOC: Manage Critical and Major Incidents: Oversee and coordinate the resolution of high- impact incidents to minimize disruption and ensure rapid recovery. Support Problem Management: Assist in identifying and addressing the root causes of recurring issues, working towards long-term solutions. Lead Change and Operational Project Management: Manage and execute changes and projects related to SD-WAN operations to enhance network performance and reliability. Patch and Release Management: Coordinate the deployment of patches and updates to ensure the SD-WAN infrastructure remains secure and up to date. Handle Capacity Management: Monitor and manage network capacity to ensure optimal performance and scalability. Manage Knowledge Base (KEDB): Maintain and update the Known Error Database (KEDB) to facilitate efficient issue resolution and knowledge sharing. Ensure Comprehensive Documentation and Reporting: Develop and maintain detailed documentation and reports related to SD-WAN operations and performance. Coordinate with Third Parties: Work with vendors, OEMs, and suppliers to resolve faults and ensure the smooth operation of SD-WAN solutions. Handle Technical Escalations Effectively: Manage and resolve complex technical escalations to ensure timely and effective solutions. Ensure Adherence to Service Delivery Standards: Monitor and ensure that service delivery aligns with the agreed Statement of Work (SOW) and Service Level Agreements (SLA). Support Root Cause Analysis and Preventive measures : Provide expertise in root cause analysis (RCA) and contribute to preventive measures to reduce future incidents. Participate in Risk and Impact Assessment: Engage in assessing risks and impacts associated with SD-WAN changes and initiatives. Pursue Continuous Learning and Certification: Take the initiative in acquiring new skills, certifications, and evaluating emerging networking technologies and tools. Contribute to Knowledge Base and Customer Reporting: Contribute to the KEDB and prepare technology-related sections of Management Information System (MIS) reports for customers. Apply Design-Level Skills: Utilize advanced design skills to optimize and implement SD-WAN technology solutions. Essential role related competencies, skills, certifications and experience Technical & Functional Skills Rich Hands-on experience of implementing of respective SDWAN, Routing, Switching & Wireless solutions, OEM such as CISCO, AVAYA, ALu, JUNIPER, ARUBA. In-depth knowledge of SD-WAN platforms (e.g., Versa, Riverbed , VeloCloud, , Cisco, Fortinet) and related networking technologies (e.g., MPLS, BGP, VPN). Strong analytical and troubleshooting skills with the ability to resolve complex technical issues. Good understanding and Hands on Routing technologies like BGP, OSPF, EIGRP, HSRP, VRRP etc. Good Understanding and Hands on Switching technologies like STP, RSTP, VLANs, VPC, link-aggregation etc. Good understanding about IPSEC, Firewall - Netscreen, SSG, SRX Excellent Troubleshooting, analyzing & managing the critical Incidents, Problem tickets Auditing Network : recommendations and implementations proactively. Experience in designing POA for complex Change/Project. Experience in Transition & Transformation Projects (Tasks to be performed). Good knowledge in preparing RFO, RCA s, documentation, Knowledge Bank. Rich experience in handling of Project Implementation: Planning ,Preparation , inputs , transforming projects , proactively advising things . Good understanding on NMS & troubleshooting tools (PRIME/SOLARWINDS/DNAC etc.) Good understanding of ITIL & best practices. Explain scenario : Situational basis education, qualifications, and certifications BE/ Diploma in either electronics or Telecom with 9 to 12 years of experience. CCNP/CCIE (routing-switching) certified Experience 7+ to 9 Years plus years ( relevant exp at least 7 years).

Job Description: We are seeking a skilled and experienced Wireless LAN Controller (WLC) Administrator to join our dynamic IT infrastructure team. The ideal candidate will have 5-7 years of hands-on experience in managing and optimizing Aruba Wireless LAN Controllers (WLC) and related technologies in large-scale enterprise environments. You will be responsible for the deployment, configuration, troubleshooting, and maintenance of wireless networking solutions, ensuring seamless connectivity, security, and performance for our enterprise-level network infrastructure. Key Responsibilities: Aruba WLC Configuration and Management : Install, configure, and manage Aruba Wireless LAN Controllers (WLC) for both remote and on-premise locations. Deploy and optimize Aruba wireless networks to support thousands of users, devices, and high traffic loads. Ensure integration with other networking equipment and systems (e.g., switches, routers, access points). Network Troubleshooting Support : Provide second and third-level support for wireless network-related incidents. Perform troubleshooting and resolve issues related to wireless network connectivity, performance, and security. Use Aruba AirWave, ClearPass, and other diagnostic tools for root cause analysis and resolution. Need to create heat maps for wireless devices Security Compliance : Implement and maintain Aruba wireless security policies and protocols (WPA2/WPA3, 802.1X, etc.). Collaborate with security teams to ensure network policies meet corporate compliance standards. Monitor wireless network security, conducting vulnerability assessments and applying best practices to mitigate risks. Wireless Network Design Optimization : Assist in designing wireless network architecture for new projects and expansions. Conduct site surveys and RF planning to ensure optimal coverage and performance. Optimize the wireless network, including load balancing, roaming, and client performance improvements. Firmware Software Upgrades : Plan, test, and execute firmware and software upgrades for Aruba WLCs and APs. Ensure minimal downtime and compatibility with all other network components during upgrades. Documentation Reporting : Maintain up-to-date documentation of all configurations, network topologies, and change requests. Generate and present regular reports on network performance, usage statistics, and any incidents. Collaboration Training : Work closely with other IT teams (e.g., network, security, and operations) to implement solutions and resolve issues. Provide training and mentorship to junior engineers and support staff on Aruba WLC technologies. Qualifications: Experience : 5-7 years of hands-on experience with Aruba WLCs and wireless network administration. Proven track record of managing large-scale enterprise wireless networks with Aruba hardware and software. Strong understanding of Aruba AirWave, ClearPass, and related network management tools. Experience with site surveys, RF planning, and wireless network optimization. Technical Skills : Proficiency with Aruba Networks hardware (WLC, APs, switches) and software (ClearPass, AirWave). Solid understanding of networking protocols, including DHCP, DNS, SNMP, QoS, VLANs, and routing protocols. In-depth knowledge of wireless technologies such as 802.11ac/ax, WPA2/WPA3, 802.1X authentication, and RADIUS. Experience with network security tools and technologies, including VPNs, firewalls, and intrusion detection systems. Certifications : Aruba Certified Mobility Associate (ACMA) or higher certification is preferred. Aruba Certified Mobility Professional (ACMP) certification or equivalent is highly desired. Cisco or other wireless-related certifications (CCNA, CCNP, CWNP) is a plus. Soft Skills : Strong problem-solving and analytical skills. Excellent communication and teamwork abilities. Ability to manage multiple tasks and prioritize effectively. Attention to detail and a commitment to delivering high-quality work. Preferred Qualifications: Knowledge of network automation and scripting (Python, Ansible, etc.). Familiarity with advanced Wi-Fi technologies such as mesh networking, roaming, and Wi-Fi 6. Experience with network monitoring tools like SolarWinds, PRTG, or similar.

Site Reliability Engineer L3 Notice :- Immediate or Max 30days Bangalore Job Description Designing and implementing scalable network infrastructure Automate repetitive tasks to reduce manual intervention and improve efficiency Develop and maintain tools for network monitoring, performance measurement, and alerting Collaborate with development teams to ensure network reliability and performance objectives are met Conduct root cause analysis of network incidents and implement measures to prevent recurrence Participate in on-call rotations to provide 24x7 support for critical network issues Continuously improve network performance, reliability, and scalability through proactive measures and innovative solutions Skills and Certifications :- Proficiency in Python, Go, or other scripting languages understanding of enterprise network architecture Linux system administration skills Expertise with monitoring and observability tools (e.g., Prometheus, Grafana, Nagios) Experience with API frameworks and RESTful services Relevant network certifications such as CCNP, CCIE, JNCIP Strong understanding of SDLC (Software Development Life Cycle) processes Proficiency in Agile and DevOps methodologies Cisco Certified DevNet Associate

Provide Implementation, Operation and Optimization services to Customers around Cisco Network Data Center products and related solutions. Establish good relationship with customer management and teams on Data Center Infrastructure areas and future technology. Solves complex, multi-functional issues that cross many technologies in network, server, virtualization, security, applications, operations, content switching, caching and/or content delivery networks, and security Applies good analytic process to help bring any issue to resolution Provides technical support for customers during software and hardware upgrades and Proof of Concepts. Interacts across TAC (Technical Assistance Center) teams, Third party vendors, Cisco Sales and Professional Services, Development and Engineering teams" Knowledge experience on routing protocols like BGP, OSPF, Static Routing, BFD, PIM, etc. Knowledge of ACI should know terminology like Vxlan, Tenant, BD creation, EPG, Subnet, Contract, L3 out, L2 out. Switching technology, Vlan, Spanning-tree, VTP, ACL etc. Experience hands on with Cisco, NTP, Riverbed devices. Should have experience knowledge of Nexus family e.g. VPC, VSS, MEC, Orphan port management. Excellent knowledge of TCP/IP, IPSec, PPP, HSRP, VRRP, redundancy protocol, IPSLA and SNMP protocols." Cisco Data Center products (Nexus 9000, Nexus 3000, Nexus 7000/5000, Cisco ACI) a. Cisco ASR 9K (IOS XR) b. Cisco ASR 1K (IOS/IOS XE) VXLAN, ACI - Mandatory Strong knowledge of IP/MPLS ACI Migration. Experience with L4-L7- load balancing, firewalls, etc. will be an advantage. Experience on ACI networks, DC Operations Experience in Cisco Nexus product line N9K, N5K, N3K Ability to work in Customer environment, Collaborate with Technical teams and achieve results. Incident management, ITSM ticket management, Problem management Troubleshooting the user issues across the network infra critical NOC location Wireless Aruba will be an added advantage

Should have minimum 5 years of experience in Security. Should have expert level hands on experience on NBAD (Cisco Stealth Watch), Cognitive Threat Analytics (CTA), SIEM Technologies Should have hands on experience on Firewall, IPS and IDS Technologies. Should have hands on experience on endpoint security and server security products. Should have experience working in a Security Operations Center environment for leading customers Should be able to handle escalated incidents. Should be able draft Method of Procedures and perform major changes. Should be able Monitor and Analyse Security Alarms thrown by NBAD / NTA Solution and guide the SOC team on the problem areas Should be able draft Standard Operating Procedures, Suggest Operations Process Improvements Should be able draft/maintain customer deliverable documentation including High Level Designs, Low Level Designs and Test Plans to reflect the updates in the entire Security portfolio. Should participate in security design discussions with customer. Work as the technical specialist for complex deployments and as a member of technical team in key engagements Delivers migration plans, with a detailed understanding on networked applications and related dependencies Exposure to Scripting in the security domain for Integrations, API Calls, etc. Should be a technical lead for the team and provide knowledge transfer and Operational support to L1s. Advice and Consult on new use cases and integrations with regards to Stealth Watch NBAD / NTA. Should have good written and verbal communications skill.

Domain 1. SOC L3 Role. 2. SME for the products being executed. 3. Shift Lead for process being executed Work Schedule: 1. The role requires flexibility in working hours to accommodate the needs of our customer 2. base. 3. You will be expected to work in rotating shifts to ensure 24/7 support coverage. 4. Role is 100% on-site Key Responsibilities: Customer Support: 3. Respond promptly to customer inquiries, troubleshoot, and resolve issues related to target technologies. 4. Provide remote support and on-site assistance as required, ensuring timely issue resolution. Maintenance Window Support: 1. Collaborate with clients and network operators to plan and execute maintenance windows effectively. 2. Creative problem solver, comfortable with challenging the status quo and rapidly responding to escalated issues. 3. Define Maintenance Window Actions, Objectives, and review or prepare Method of Procedures (MOP) encompassing Execution Steps, Timing, Plan-B/Recovery Options Validation Steps/Methods, and benchmarks. 4. Lead or contribute to Systems/Service recovery plans for potential failure scenarios. 5. Provide problem root-cause analysis at the network infrastructure and application level and produce detailed technical reports that include root causes, next steps and recommendations for corrective and preventive actions. 6. Shorten the time to resolution during complex situations by using knowledge of the customer network and their operations. 7. Close the issues being raised by L1 team by troubleshooting the open issues. 8. Identify the actions needed for the creation of the change request and execute the change request post approval from CAB. 9. Create policies about the activities which are to be executed in the network to enhance security 10. Should have knowledge of the zero-trust security framework Skill Criteria 1. Should have good knowledge on the product architecture. 2. Should be able to assess the strengths and weaknesses of the products. 3. Should know the packet flow in the network for troubleshooting at L3 level 4. Good with understanding network architecture 5. Good understanding of Proxy and reverse proxy 6. Knowledge of DDOS understanding 7. Knowledge of DNS understanding