Job Opportunity To work in a super-charged environment with a team that is passionate about innovation and craftsmanship.To lead a complete after-sales service and engineering division.Build a team to make it a world class after-sales service division To create an impact in the lives of millions of physically challenged people.Job Responsibility Interact with customers facing any challenge and resolve it as per the defined solution to the problemIf the challenge/issue is new, then discuss with design team and bring defined solution to itRecord each and every information coming from customer as per defined processEnsure the turn-around time for each issue reported is less than 24 hours (avg)Schedule visits of Technical Staff (across India) to resolve critical issues, which might need personal visitTraining & Service camps to be organized in major cities (with high customer densities) Expected SkillsPeople Skills / CommunicationTeam LeaderTime - Work ManagementAutomobile serviceInventory Management