Job Description

Devise novel network connectivity solutions to enable remote management and monitoring of wireless backhaul network equipment embedded in large scale networks within the constraints of customer s network security policies Develop automation for test processes and success criteria for key network performance indicators and seamless integration into customers networks Coordinate field testing, monitoring and analysis of customer network systems Perform system administration tasks such as network/system troubleshooting, remote restart and bring-up of wireless backhaul equipment, and execution of various scripts Develop and document troubleshooting procedures, and train lower-level NOC team members in the execution of new procedures, including scenarios that involve network equipment from other vendors / 3rd parties Work with the NOC management team on the customer s side to improve operational efficiency as the NOC scales operations to monitor increasing numbers of wireless backhaul networks worldwide Support multiple technical teams in 24 7 operational environments with high uptime requirements What you should have: Bachelor s degree in Computer engineering or a related field with 10+ years of relevant work experience Experience providing remote support using virtual network monitoring tools including Zabbix, Splunk and Grafana Experience with Linux command line interface, shell scripts, Python scripts, crontab, and network configuration Fluency in networking fundamentals and communication protocols including TCP/IP, STP, NAT, VPN, and SNMP Familiarity with cloud environment (GCP / AWS) with working knowledge of hybrid deployments Strong communication and problem solving skills with the ability to navigate ambiguity in a dynamic work environment It d be great if you also had these: Master s degree in Computer engineering or a related field Cisco/Juniper networking certifications or equivalent certifications Experience with SQL based data management systems or equivalent Experience with Grafana or similar visualization tools to build performance dashboards Familiarity with gRPC/gNMI based network management interfaces Fluency using Google Drive, Google Docs, Google Sheets, and Google Slide