In India, we operate as Next Gear India Private Limited, a fully-owned subsidiary of CoreLogic with offices in Kolkata, West Bengal, and Noida, Uttar Pradesh. Next Gear India Private Limited plays a vital role in CoreLogic's Product Development capabilities, focusing on creating and delivering innovative solutions for the Property & Casualty (P&C) Insurance and Property Restoration industries.While Next Gear India Private Limited operates under its own registered name in India, we are seamlessly integrated into the CoreLogic family, sharing the same commitment to innovation, quality, and client success.When you join Next Gear India Private Limited, you become part of the global CoreLogic team. Together, we shape the future of property insights and analytics, contributing to a smarter and more resilient property ecosystem through cutting-edge technology and insights.Purpose and ResponsibilitiesThe Software Engineer researches, designs, and develops software features for hosteddevelop ms and is primarily centered around mid-tier business logic and back-end data management in a .NET and MS SQL Server stack. He/she/they will work with an established team of .NET and front-end developers to enhance our existing platform, create new platforms, and help drive continued development. The Engineer will see opportunities to work with cross-functional and cross-geographic team members.Role & responsibilities Develop creative, functional, maintainable, applications, services and components Write high quality, re-usable code following industry best practices Provide development estimates for enhancement requests Perform design/code reviews and help maintain code quality, performance, and application responsiveness Test programs to ensure quality and expected results before delivery to Quality EngineeringInvestigate and resolve bugs and/or deficiencies in project codebases Work on projects of moderate to advanced complexity Keep skills up-to-date with current and future software technologies through continued education and self-learning to ensure maximum functionality and efficiencyAssist in code deployments.Collaborate both in the team and cross-functionally, and contribute in group decision-makingJob Qualifications Experience and demonstrated proficiency in .Net, C#, LINQ, Entity Framework, and Microsoft SQL serverDemonstrated understanding of Algorithms, Data Structures, Object Oriented Design, Databases (SQL / NoSQL)Experience with RESTful Web Service DesignExperience working as a member of an Agile team is preferredExperience working with 3rd party partners to design and deliver cross-platform integrationsBachelors degree in Computer Science, Computer Engineering or a software related discipline or equivalent experience is preferredThe ability to adapt quickly to a fast-paced environment, with strong problem-solving skillsCross-department collaboration skillsExperience with MS Azure and AZDO preferred

Role & responsibilities Develop creative, functional, maintainable, applications, services and components Write high quality, re-usable code following industry best practices Provide development estimates for enhancement requests Perform design/code reviews and help maintain code quality, performance, and application responsivenessPossess the ability to move between backend and frontend components as needed by the businessTest programs to ensure quality and expected results before delivery to Quality EngineeringInvestigate and resolve bugs and/or deficiencies in project codebases Work on projects of moderate to advanced complexity Keep skills up-to-date with current and future software technologies through continued education and self-learning to ensure maximum functionality and efficiencyAssist in creation and maintenance of DevOps tooling and code deployments.Collaborate both in the team and cross-functionally, and contribute in group decision-making Assists & mentor associate and mid-tier engineersJob qualifications Experience and demonstrated proficiency in .Net, C#, LINQ, Entity Framework, and Microsoft SQL serverExperience and demonstrated proficiency with Angular, Ionic, NGRX, and hybrid UI developmentDemonstrated understanding of Algorithms, Data Structures, Object Oriented Design, Databases (SQL / NoSQL)Experience with RESTful Web Service DesignExperience in developing applications for both iOS & AndroidExperience working as a member of an Agile teamExperience working with 3rd party partners to design and deliver cross-platform integrationsBachelors degree in Computer Science, Computer Engineering or a software related discipline or equivalent experience is preferredThe ability to adapt quickly to a fast-paced environment, with strong problem-solving skillsCross-department collaboration skillsExperience with MS Azure and AZDO preferred

Job description: Team Leadership: Lead production support engineers by providing guidance, mentorship, and technical expertise. Foster a culture of accountability and continuous improvement within the team.Define Production Support Processes and SLAs: Document and define production support processes that encompass the full lifecycle of a production bug or enhancement request from the end user through to the development team and a production release. Identify SLAs based on severity and work with DevOps and Engineering to meet those SLAs.System and Application Deployments: Oversee the planning and execution of application and database deployments following established processes with adherence to Corporate Change Management standards. Incident Management: Oversee the identification, troubleshooting, and resolution of production issues in real-time with constant communication to affected parties. Ensure that incidents are logged, tracked, and escalated as necessary, and that root cause analysis is conducted, and that SLAs are met.Monitoring & Alerting: Implement and optimize monitoring tools to proactively detect issues and ensure the health and performance of production environments. Lead efforts to fine-tune alerting systems and reduce noise from false positives.System Stability & Performance: Work closely with the development, infrastructure, and operations teams to ensure the stability and scalability of production systems. Recommend and implement improvements to increase system reliability.Root Cause Analysis (RCA): Lead post-incident reviews, drive root cause analysis efforts, and ensure that lessons learned are shared across teams. Develop and track action plans to prevent the recurrence of incidents.Continuous Improvement: Champion continuous improvement efforts by identifying gaps in the support process and implementing best practices. Optimize incident response times and overall system performance.Collaboration with Stakeholders: Act as the main point of contact for production support issues, engaging with business stakeholders, product owners, and other cross-functional teams to ensure effective communication and resolution.Knowledge Management: Maintain and update documentation for support procedures, system configurations, and incident management. Create knowledge-based articles and ensure the team is well-trained on new systems and procedures.Performance Reporting: Generate regular reports on system performance, incident trends, and support team effectiveness. Provide insights and recommendations to senior leadership based on data analysis.On-Call Rotation: Manage and participate in on-call rotation for critical incidents, ensuring that production environments are supported 24/7/365Required skills and qualifications: Bachelors degree in computer science, Information Technology, or a related field.7- 10 years of experience in production support, system administration, or related technical roles with a focus on cloud-based systems management (GCP and Azure)Proven experience in a leadership role within production support or IT operations.Strong knowledge of incident management, system monitoring, and troubleshooting methodologies.Deep understanding of production systems, system architectures, and distributed systems.Hands-on experience with monitoring tools. Familiarity with scripting languages (e.g., Python, Shell) for automation and troubleshooting.Strong communication and interpersonal skills to effectively lead teams and engage with stakeholders.Ability to work under pressure and manage incidents in a fast-paced production environment.Proficiency in Windows/Linux/Unix environments and system administration.Familiarity with CI/CD pipelines and tools (e.g., Jenkins, GitLab).Hands-on experience with .NET Core, .NET Framework, Apache, IIS, PowerShell, and Python for application support.Ability to query SQL databases for application troubleshooting, reporting and deployments.Additional technologies: JIRA, Confluence, Pager Duty, Uptrends, Teams, O365