Role: Content Developer Location: Gurgaon sector 34 Experience: 0-2 yearsBudget- 5L Lets work together to build a more inclusive tomorrow! Position: Content Developer / Sr. Content Developer Mode: Full time Location: Gurgaon sector 34, 5 days a week (work from office) Shift timings- Monday to Friday, Rotational shift Roles and Responsibilities: 1. Create learning content for Global Customers2. Interact with Experts to understand the Content Domain 3. Read, research and analyze the content that helps large Corporates learn better. 4. Create storyboard for Web based and classroom training material 5. Integrate/construct course based on defined client requirements6. Conceptualize multimedia elements with visual design experts 7. Learn and use latest content creation tools Type of candidates required. • Candidate should have VERY GOOD COMMUNICATION both writing and Oral • Anyone who : • loves writing • Is creative and imaginative. • Enjoys working with people • likes visualizing • can research on any topic NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic Interested candidates, please apply directly or reach out via Neha.2b.sharma@niitmts.com

NIIT is hiring for AM Client Services role for Gurgaon location. This is WFO.Share your CV to deepak.8@niitmts.comJob SummaryAssistant Manager Client Services is the single point of contact for interacting with customer stakeholder/ manager for a defined region/ program. He/She would be responsible for coordinating and scheduling arrangements for delivery of training programs, events and workshops, including all logistical support. He/She is required to manage and coordinate multiple tasks and detailed activities in a time-intensive work environment. Project Planning & execution:Be the point of contact for customer stakeholders for all training requests and queries.Provide support to customer stakeholders for all types of training events. Calibrate with customer stakeholders for any changes/updates in the training requests/events/programsUnderstand and Execute the client requirements Communicate to the stakeholders Identify key risks and implement mitigation plans for the project Generate reports from desired tool and update employee database as per the process.Market programs if required and as per client process requirements. Communicates regularly with client for project deliverables Contact - deepak.8@niitmts.com

Role: Content Developer Location: Gurgaon sector 34 Experience: 0-2 yearsBudget- 5L Interested candidates, please apply directly or reach out via sakshi.8.sharma@niitmts.com or share your resume on whatsapp 8433467894 Lets work together to build a more inclusive tomorrow! Position: Content Developer Mode: Full time Location: Gurgaon sector 34, 5 days a week (work from office) Shift timings- Monday to Friday, Rotational shift Roles and Responsibilities: 1. Create learning content for Global Customers 2. Interact with Experts to understand the Content Domain 3. Read, research and analyze the content that helps large Corporates learn better. 4. Create storyboard for Web based and classroom training material 5. Integrate/construct course based on defined client requirements 6. Conceptualize multimedia elements with visual design experts 7. Learn and use latest content creation tools Type of candidates required. • Candidate should have VERY GOOD COMMUNICATION both writing and Oral • Anyone who : • loves writing • Is creative and imaginative. • Enjoys working with people • likes visualizing • can research on any topic NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic

Job Position: Training CoordinatorMinimum Experience: 0 to 2 yearsLocation: GurgaonTimings: Flexible with ShiftsContact: Sakshi Sharmasakshi.8.sharma@niitmts.com8433467894 - share resume on WhatsAppJob DescriptionAssociate Training Coordinator role with NIITGraduates need to apply (B.A. / B.Com / BBA / BHM /B.Sc., BCA), B. Tech (Mech/Biotech) can apply.Distance P.G can apply , BE /MCA are not eligible, PGDM can applyWorking knowledge of computers, IN Night shifts Night Allowances will be provided.Excellent Written & Verbal communication skills.Responsibilities:The role involves providing 24*5 Training Administration support to top companies in the EMEA, NAM & APAC region.Assist the customers with the Training Administration issue/E-mailProvide the customer with resolutions / Training scheduling optionsGather additional information about reported issuePerform detailed case analysis and document the case in the system and generate ticketGenerate daily / weekly reports for the customer on Microsoft ExcelPerform Training Management activities on the Learning Management Systems.Both side cab facilities, with no deductions will be provided for which your location should be under our hiring zone.Note :18 months of surety bond.Rotational ShiftNIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Job Position: Associate Training CoordinatorMinimum Experience: 0 to 2 yearsLocation: GurgaonTimings: Flexible with ShiftsJob Description: Associate Training Coordinator role with NIITGraduates need to apply (B.A. / B.Com / BBA / BHM /B.Sc., BCA), B. Tech (Mech/Biotech) can apply.Distance P.G can apply , BE /MCA are not eligible, PGDM can applyWorking knowledge of computers, IN Night shifts Night Allowances will be provided.Excellent Written & Verbal communication skills.Responsibilities:The role involves providing 24*5 Training Administration support to top companies in the EMEA, NAM & APAC region.Assist the customers with the Training Administration issue/E-mailProvide the customer with resolutions / Training scheduling optionsGather additional information about reported issuePerform detailed case analysis and document the case in the system and generate ticketGenerate daily / weekly reports for the customer on Microsoft ExcelPerform Training Management activities on the Learning Management Systems.Both side cab facilities, with no deductions will be provided for which your location should be under our hiring zone.Note :18 months of surety bond.Rotational ShiftNIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Interested candidates can share their resumes on :Neha.2b.sharma@niitmts.comRegards,Neha SharmaTalent Acquisition Team

Role & responsibilities Educate the supplier on the process and requirements to have invoices approved first time right. Raise a purchase order in prescribed systems, seek approval and notify supplier Issue purchase order to the supplier that includes all terms & conditions. Receive supplier invoice and cross-verify invoice with supplier proposal, ensure proof is provided for services delivered, and approve / reject invoice Follow-up with procurement / finance to ensure approved invoices are scheduled for payment. Should be able to resolve supplier/customer queries related to Payment/billing efficiently Basic IT software such as Microsoft Word, Excel & PowerPoint. (Working knowledge of Salesforce would be great) Managing collection & overdue summary Chasing customer for overdue payments Account Receivables & reconciliation with Payables Working with Finance steam to resolve reconciliation related queries Managing escalations, complete RCA. Preferred candidate profile Experience- 1-2 yrs in accounts payable / invoice processing with vendor coordination Location- Gurgaon Shift- Rotational shiftCandidates with excellent communication can share their resumes at sakshi.8.sharma@niitmts.com or whatsapp 8433467894 WE ARE CONSIDERING UPTO 2 YEARS OF EXPERIENCE ONLY, PLEASE DON'T APPLY IF YOU HAVE MORE THAN 2 YEARS EXPERIENCE. 18 months surety bond Both side cab facility without any deduction NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic

Job Position: Quality AuditorMinimum Experience: FreshersLocation: GurgaonTimings: Flexible with Shifts How to Apply:Interested candidates can send their resumes to: Email: jasleen.2.kaur@niitmts.com Contact: 7042458078Job DescriptionQuality Auditor role with NIITGraduates need to apply (B.A. / B.Com / BBA / BHM /B.Sc., BCA), B. Tech (Mech/Biotech) can apply.Distance P.G can apply , BE /MCA are not eligible, PGDM can applyWorking knowledge of computers.Excellent Written & Verbal communication skills.Responsibilities: Transaction audits of emails, calls, cases , queries, chat recordings, media shellPreparing Daily Audit reports/defect reportsProviding feedback to team on issues /defects raised during the audits Root Cause Analysis of any issues reported internally /externallyWill be auditing recordings and media shell based on Quality checklists and client requirements for specific projectsCreation of Quality documents and checklists and upkeep of systemsSupport in Floor management/hosting sessions in some projects, cross projectsCross project support on activity or case auditsProcess improvement initiatives like lean , process improvements Both side cab facilities, with no deductions will be provided for which your location should be under our hiring zone.Note :18 months of surety bond.Rotational ShiftNIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

This role is for 1 year contract role with a possibility of conversion into Permanent role.Job Title : Sr. Full stack developer (JavaScript)Experience : 5-10 years Location : Gurugram Required Technical Skills: Strong in JavaScript based functional programming.Minimum 4 years hands-on experience in building nodejs based microservices.Good Knowledge of Core JavaScript and Front End frameworks such as Angular, ReactJS etc.Must have worked on integration with SQL & NOSQL data storage solutions (My SQL preferable)Good understanding of version control systems such as GIT, bitbucket and SVN.Soft Skills:Good Interpersonal and communication skills.Must have multi-tasking and time-management skills.

NIIT is looking for Associate Client Executive- Technical support5 days working from Office, GurgaonCabs facility both side for hiring zone areas.Rotational Shift including night shift.This is a Full time 1 year contract role, which can convert into permanent based on performanceSAP knowledge will be preferred.Roles and ResponsibilitiesProvide technical support to clients through phone, email, or chat.Troubleshoot and resolve technical issues related to software applications, hardware devices, and network connectivity.Maintain accurate records of customer interactions using CRM software.Meet performance targets for quality metrics such as first-call resolution rate, average handling time, and customer satisfaction.Desired Candidate Profile2-4 years of experience in BPO/Call Centre environment with a focus on international voice processes (blended).Bachelor's degree in Technical Specialization (BCA/B.Tech/B.E.).Strong communication skills with excellent verbal and written English proficiency.Ability to work rotational shifts including night shifts.Please share your cv at srishti.8.gupta@niitmts.com

Job Position: Training CoordinatorMinimum Experience: 0 to 2 yearsLocation: GurgaonTimings: Flexible with ShiftsContact: Jasleen KaurJasleen.2.Kaur@niitmts.com7042458078 - share resume on WhatsAppJob DescriptionAssociate Training Coordinator role with NIITGraduates need to apply (B.A. / B.Com / BBA / BHM /B.Sc., BCA), B. Tech (Mech/Biotech) can apply.Distance P.G can apply , BE /MCA are not eligible, PGDM can applyWorking knowledge of computers, IN Night shifts Night Allowances will be provided.Excellent Written & Verbal communication skills.Responsibilities:The role involves providing 24*5 Training Administration support to top companies in the EMEA, NAM & APAC region.Assist the customers with the Training Administration issue/E-mailProvide the customer with resolutions / Training scheduling optionsGather additional information about reported issuePerform detailed case analysis and document the case in the system and generate ticketGenerate daily / weekly reports for the customer on Microsoft ExcelPerform Training Management activities on the Learning Management Systems.Both side cab facilities, with no deductions will be provided for which your location should be under our hiring zone.Note :18 months of surety bond.Rotational ShiftNIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Job Position: Senior Training CoordinatorMinimum Experience: 1 to 2 yearsLocation: GurgaonTimings: Flexible with ShiftsContact: Jasleen KaurJasleen.2.Kaur@niitmts.com7042458078 - share resume on WhatsAppGraduates need to apply (B.A. / B.Com / BBA / BHM /B.Sc., BCA), B. Tech (Mech/Biotech) can apply.Distance P.G can apply , BE /MCA are not eligible, PGDM can applyWorking knowledge of computers, IN Night shifts Night Allowances will be provided.Excellent Written & Verbal communication skills.Responsibilities:The role involves providing 24*5 Training Administration support to top companies in the EMEA, NAM & APAC region.Assist the customers with the Training Administration issue/E-mailProvide the customer with resolutions / Training scheduling optionsGather additional information about reported issuePerform detailed case analysis and document the case in the system and generate ticketGenerate daily / weekly reports for the customer on Microsoft ExcelPerform Training Management activities on the Learning Management Systems.Both side cab facilities, with no deductions will be provided for which your location should be under our hiring zoneNote :18 months of surety bond.Rotational ShiftNIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

NIIT is looking for Hosting Expert role.A Hosting expert is the single point of contact for facilitating Virtual Training Sessions with /facilitator/faculty for a defined virtual training program or invigilation sessions. He/She would be responsible for hosting and scheduling arrangements for delivery of virtual training programs, virtual events and workshops, invigilation sessions including all technical support. He/She is required to manage and coordinate multiple tasks and detailed activities in a time-intensive work environment. Job ResponsibilitiesFollowing up/Connecting with internal stakeholders to ensure know how of the training session and completeness of all pre-work activities. Provide support / help for virtual training events.Managing attendance list for programs.Ensure virtual training event activities are performed as per the Event Readiness Process/System.Communicate with instructors/faculties using both written and spoken correspondence.Coordinate and block Instructors/faculties dates & timing in lines with the training and workshop calendars.Monitor completion of training activities such as Pre-work, Certificates.Update Wiki/SharePoint/Global Website/Sharepoint/MS Teams Workspace or client required site. Maintain attendance records and feedback sheets, issuance of certificate, etc.Generate reports from stated tool and update employee database as per the process.18 months bondIf interested, please share your cv at jasleen.2.kaur@niitmts.comor can directly reach out at 7042458078

Service Agreement - 2 years Role & Responsibilities o Create learning content for Global Customerso Interact with Experts to understand the Content Domain o Read, research the content that helps large Corporates learn better.o Create storyboard for Web based and classroom training materialo Integrate/construct course based on defined client requirementso Conceptualize multimedia elements with visual design experts o Learn and use latest content creation toolsType of candidates required.o Students pursuing any stream (No back papers in 1st&2nd Year). Candidate should have VERY GOOD COMMUNICATIONo Anyone who loves writingis creative and imaginative.enjoys working with people likes visualizing can research on any topicWork location will be Gurgaon sector 34, 5days a week (work from office)Share your resume - Hayatt.8.khan@niitmts.comContact number -7302533421 Share your resume over WhatsAppTime - 8:00AM to 5:00PM & 12:00PM to 9PM (Rotational shift)

NIIT is looking Automation Testing Engineer.This is contractual job for 6 months initially. It will be WFO.Share your CV to deepak.8@niitmts.com Job Description:We are seeking an experienced Functional, Automation, and AI LLM Model Tester to join our dynamic team. The ideal candidate will have a strong background in testing web-based software products and be proficient in both manual and automation testing methodologies, with a focus on validating AI models, including Large Language Models (LLMs).Key Responsibilities:Perform functional, regression, integration, and system testing for web-based applications.Develop, execute, and maintain automation test scripts using tools like Selenium.Test and validate AI/ML models, focusing on LLM (Large Language Models) for accuracy, reliability, and ethical behaviour.Design test cases and ensure comprehensive test coverage for both functional and AI-driven features.Ensure adherence to quality assurance best practices and CI/CD pipeline integration for automated testing.Stay updated with the latest trends and advancements in AI, automation, and testing tools.Skills and Qualifications:4+ years of experience in testing web-based applications.Strong knowledge of functional testing, including regression and integration testing.Experience with test automation frameworks such as Selenium.Familiarity with testing AI/ML models, especially Large Language Models (LLMs).Hands-on experience with REST API testing tools like Postman.Proficiency in writing automation scripts in Java.Familiarity with CI/CD pipelines (Jenkins, GitLab, etc.).Strong understanding of Agile methodologies and DevOps practices.Preferred Skills:Experience in AI model explainability and bias testing.Understanding of NLP-based testing and related tools.

Work Hours: 09:30 am 06:30 pmWorking days: Monday Friday ( work from office) Key Responsibilities:Design High-Level Design Documents (HLD), storyboards, and visual concepts.Create scripts and instructional design documents for various content formats.Proficiently designed instructor-led Training (ILT) and web-based Training (WBT) to align with client specifications.Maintain standards and processes to ensure quality standards of all projectsQualifications:Graduate degree in a relevant field.Must have worked on Canva / PPT to create ILT modules At least 4 years of experience as ID in developing eLearning solutions.Ability to develop effective ILTs and WBTs storyboards.Strong understanding of e-learning development.

Roles and Responsibilities :-Achieve Order book targets and revenue targets as per annual budgetsConduct in-depth market research to identify new business opportunities and emerging trends.Develop and implement targeted sales and marketing strategies to reach new customer segments.Build and maintain strong relationships with key decision-makers at potential and existing client organizations.B2B Sales and Enterprise Sales .Create and design learning solutions/ framework as per the client needs.Deliver compelling presentations and proposals that effectively communicate the value proposition of our training solutions.Negotiate and close contracts, ensuring alignment with company objectives and profitability.Analyze sales data and performance metrics to identify areas for improvement and optimize strategies.Stay abreast of industry trends and competitor activity to maintain a competitive edge.Travel as required to meet with clients and attend industry events.Qualification - Any Graduation and Post Graduation

Working Days: 5 Days a WeekLocal language preferredPreference:o Experience in Telecom & Enterprise / B2B solutions.Profile Requirements:Experience:o 10+ years of overall professional experience.o 6+ years of experience in Training and Development (L&D).o 3+ years of experience in Sales Training.Key Responsibilities:Conduct face-to-face (F2F) Training sessions with target audiences.Training Schedule Plan and prepare monthly schedules with the PMsAction Plans - Develop and implement tailored action plans for each learner under your training.Training Documentation - Update the training sheet and maintain regular training records for each trainee.Report Management - Share progress reports and dashboards with stakeholders to track and communicate development outcomes.Desired Skills & Competencies:Strong analytical and problem-solving skills.Excellent communication and interpersonal skills.Proficient in using digital learning platforms and maintaining detailed records.Ability to mentor and coach individuals in a structured and results-oriented manner.

Job Position: Training CoordinatorMinimum Experience: 0 to 2 yearsLocation: GurgaonTimings: Flexible with Shifts Contact: Jasleen KaurJasleen.2.Kaur@niitmts.com 7042458078 - share resume on WhatsAppGraduates need to apply (B.A. / B.Com / BBA / BHM /B.Sc., BCA), B. Tech (Mech/Biotech) can apply.Distance P.G can apply , BE /MCA are not eligible, PGDM can applyWorking knowledge of computers, IN Night shifts Night Allowances will be provided.Excellent Written & Verbal communication skills.Responsibilities:The role involves providing 24*5 Training Administration support to top companies in the EMEA, NAM & APAC region.Assist the customers with the Training Administration issue/E-mailProvide the customer with resolutions / Training scheduling optionsGather additional information about reported issuePerform detailed case analysis and document the case in the system and generate ticketGenerate daily / weekly reports for the customer on Microsoft ExcelPerform Training Management activities on the Learning Management Systems.Both side cab facilities, with no deductions will be provided for which your location should be under our hiring zoneNote :18 months of surety bond.Rotational ShiftNIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Job Position: Associate Training CoordinatorMinimum Experience: 0 to 2 yearsLocation: GurgaonTimings: Flexible with ShiftsJob Description: Associate Training Coordinator role with NIITGraduates need to apply (B.A. / B.Com / BBA / BHM /B.Sc., BCA), B. Tech (Mech/Biotech) can apply.Distance P.G can apply , BE /MCA are not eligible, PGDM can applyWorking knowledge of computers, IN Night shifts Night Allowances will be provided.Excellent Written & Verbal communication skills.Responsibilities:The role involves providing 24*5 Training Administration support to top companies in the EMEA, NAM & APAC region.Assist the customers with the Training Administration issue/E-mailProvide the customer with resolutions / Training scheduling optionsGather additional information about reported issuePerform detailed case analysis and document the case in the system and generate ticketGenerate daily / weekly reports for the customer on Microsoft ExcelPerform Training Management activities on the Learning Management Systems.Both side cab facilities, with no deductions will be provided for which your location should be under our hiring zone.Note :18 months of surety bond.Rotational ShiftNIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Interested candidates can share their resumes on :Neha.2b.sharma@niitmts.comRegards,Neha SharmaTalent Acquisition Team

Key responsibilities- - Approach colleges (in and around your base city) to connect with the deans/HODs/TPO and engaging with them to show the value NIIT brings for their students - Lead the sessions/events/webinars for students in these colleges to expose them to NIITs new age career programs which can help them start their careers - Drive Lead & revenue thru the college connect programs - Will drive OI and batch input targets - Encourage counselling potential learners (final year college students, unemployed graduates), helping them plan their career path and understanding how NIIT can catalyse their career. Direct the potential learners to nearest NIIT Experience Centres for enrolment. - Management of database of all the interactions on the CRM with the leads. Educational QualificationSkillsGoal-oriented with a results-driven desire for successExperience- 2- 5 years of Experience in EdTech/Field sales & have led large teams - Willing to travel, be on field - Passionate about selling and achieving the targets - Innovative and forward-thinking candidate who will work hard and enthusiastically take on many responsibilities - Exceptional time management skills; ability to organize, prioritize, and manage multiple projects with overlapping goals and objectives - ?Adaptable and flexible; responsive and resourceful in a fast-paced, quick turn business model - Excellent communication skills

Job Overview:The Head of Sales for NIIT Digital will lead both offline (Field & Learners Hub) and Inside Sales Teams. This role involves collaboration with Product, Marketing, and other stakeholders to drive growth and meet revenue/P&L targets. The ideal candidate should have proven experience in driving sales within an e-commerce, edtech, or digital company, with expertise in managing both offline/field and online/digital sales cycles, customer engagement, tele-sales operations, and data analytics. Experience in the EdTech space is a valuable advantage.Key Responsibilities and Duties:Take ownership of the revenue across the business vertical. Plan and strategize to build & deliver on sales goals across all channels Field, Inside Sales, Learners Hub & Channel SalesOversee the day-to-day operations of entire Sales team, ensuring consistent performance and alignment with overall sales strategies. Expect the Sales head to be hands on & mentor inside, field, channel & learner hub teams.Develop and execute targeted sales strategies for the Field Sales team to meet and exceed sales targets in specific geographic regions which has strong college presenceFoster collaboration between all Sales Channels to ensure seamless communication, lead distribution, and a unified approach to meeting sales goals.Work closely with Business Head to identify new market opportunities and drive continuous revenue growth.Develop strategies for up-selling and cross-selling products to customers.Implement and use analytics to track sales trends. Ensure sales teams effectively use CRM systems to track customer interactions, follow-ups, and conversions, and maintain accurate and up-to-date records of sales activities.Identify skill gaps and collaborate with training team to design training programs to improve sales techniques, product knowledge, and customer service.Design and manage Sales incentive programs aligned with the companys sales goals, fostering a competitive and motivated environment.Lead financial planning, budgeting, and ROI maximization while staying current with industry trends, products, and channels.Educational Qualifications:Mandatory: MBA in Sales & Marketing from a Premier CollegeTechnical Skills:Mandatory: Proven experience in leading both field/ Institutional & Inside sales teams.Behavioral/Soft Skills:Mandatory:Strong passion for selling and achieving targets.Innovative and forward-thinking with a proactive approach to handling multiple responsibilities.Exceptional time management skills, with the ability to prioritize and manage projects with overlapping goals.Adaptable, flexible, and resourceful, especially in a fast-paced, quick-turn business model.Strong ability to drive target orientation within the team and align them with organizational goals.Excellent communication skills.Open to traveling across the country.Experience: 12 years overall (with 3 years of experience in EdTech companies).

5 days working from Office, GurgaonCabs facility both side for hiring zone areas.Rotational Shift including night shift.This is a Full time 1 year contract role which can be convert into Permanent depend on PerformanceSAP/SuccessFactors knowledge will be preferred.Customer SupportSolve technical issues for customers on SAP Learning, the Training Shop and the CertificationHubCommunicate clearly, professionally and proactively with customers via ticketing channelManage customer escalationsCollaborate with fellow service & support colleagues and other internal organizations globally to provide superior customer serviceTake ownership of technical issues and drive to resolutionContinuously improve service and support processes to increase efficiencyDrive and manage projects with other support colleaguesCreate root cause analysis of reported incidents for our stakeholdersRun reports on learning usage triggered through customer service requestsDeliver on-demand reports to our customers based on their individual needsProvide qualitative feedback to (technical) product management for improvements of platforms, tools & processesEnsure GDPR compliance for global operations processesDesired Candidate Profile2-4 years of experience in BPO/Call Centre environment with a focus on international voice processes (blended).Bachelor's degree in Any Technical Specialization (BCA/B.Tech/B.E.).Professional experience in customer engagementExperience in escalation managementStrong communication skills with excellent verbal and written English proficiency.Ability to work rotational shifts including night shifts.

Contractual role for 1 YearWorking days: 5 days from Gurgaon officePosition SummaryReporting to the Commercialization Center of Excellence Learning organization, this individual will manage the data entry for day-to-day activities and overarching projects into the Learning Management System (LMS). This position will ensure employees and contract staff meet compliance requirements relating to knowledge, skill, and practices necessary for her/his job performance and remain prepared to perform assigned tasks.The role will have standard working hours that span the support of the EU and APAC regions. However, due to the global nature of our work, some key business initiatives will require some flexibility to meet high value and high priority needs. This role will have a US based counterpart and will be part of a follow the sun support model to progress and finalize learning experiences deployed in organization's Learning systems. Key ResponsibilitiesProvides daily administration of global domain accounts including the management of learning activities. Coordinate, train, and monitor data entry with other LMS Administrators/trainers and assist in end user training of LMS application. Responsible for auditing compliance training, monitoring data integrity, editing data and records to ensure accuracy for prepared reports. Supports line of business systems administrators to resolve issues pertaining to the technical functionality of the LMS. Works closely with end users and learning content developers to test, publish, and manage training content. Ensures LMS system standards, policies and procedures are implemented and followed. Participates in the quality assurance and data integrity process to ensure the accuracy and integrity of all information and data residing in the LMS. Provide subject matter expertise on necessary Learning Management Systems (LMS). Provide audit / inspection support such as LMS reports and data from the LMS. Provide day-day support for end users on LMS reports and other data entry components from the LMS. Maintain and improve current LMS processes and end user experience. Provide guidance and information to leadership and end users on programs (pathways) and learning assignments. Accountable for aligning across the Learning Ecosystem. Support policy and procedural changes and manual design to improve the quality of the LMS processes, including evaluation and report on effectiveness of the changes. Ensure adherence to the operating model by driving stakeholder adoption of the new process and intake portal.Collaborate, coordinate, and communicate across disciplines and departments. Demonstrate the Companys behaviors. Qualifications & ExperienceCandidates for this position should have experience within a Learning Management System (LMS) and a demonstrated track record of successful interaction across a matrix organization. Candidates must have the proven ability to quickly learn the functionality of an LMS and ensure compliance and data integrity. Additional professional and personal requirements include: Biotech/pharmaceutical/Commercialization or Medical industry experience is strongly preferred.Knowledge of Product Launches & compliance focused environment. Adaptable to a fast paced, complex, and ever-changing business environment. Effective consultation, communication, documentation, and technical writing skills.Must be detail oriented with excellent organizational and interpersonal skills. Minimum of 3 years experience in a training / learning organization / function Minimum of 3 years experience as an administrator in an LMS, preferably SuccessFactors & Sana.

Roles and Responsibilities:Create learning content for Global CustomersInteract with Experts to understand the Content DomainRead, research and analyze the content that helps large Corporates learn better.Create storyboard for Web based and classroom training materialIntegrate/construct course based on defined client requirementsConceptualize multimedia elements with visual design expertsLearn and use latest content creation tools

Job Responsibilities:1. Engaging Colleges: Approach colleges (in and around your base city) to connect with Deans, HODs, and TPOs, demonstrating the value NIIT brings to their students.2. Conducting Sessions: Organize sessions, events, and webinars for students to introduce them to NIITs new-age career programs that can help them start their careers.3. Career Counselling: Counsel potential learners (final-year college students, unemployed graduates), helping them plan their career paths and understand how NIIT can catalyze their careers.4. Promoting Online Learning: Establish the uniqueness and effectiveness of NIIT's model of online learning.5. Sales Closing: Own the complete sales closing life cycle for assigned leads, including making phone/video calls, product demonstrations, sales closing, and post-sales relationship management.6. Database Management: Maintain a detailed database of all interactions with leads on the CRM.What are we looking for?Excellent communication skills (written and verbal), interpersonal, and presentation skills.Hardworking individuals with high dedication and extreme determination.Experience in EdTech/Field sales is an advantage.Proven track record as a Rockstar sales performer.Great listeners and trustworthy individuals who can bond with potential learners, showing patience and powerful empathy.Disciplined approach towards building a funnel, tracking feedback, prioritizing tasks, and overachieving targets and deadlines.Willingness to travel, be on the field, and enthusiasm for making incentives and building a great sales career with NIIT.

Key Responsibilities:Client Acquisition: Identify and target potential corporate clients through various channels, including networking, cold calling, and industry events.Solution Development: Collaborate with clients to understand their training needs and develop customized training solutions that address their specific requirements.Sales Process Management: Manage the entire sales process from lead generation to deal closure, ensuring a smooth and efficient experience for clients.Relationship Building: Build and maintain strong relationships with key decision-makers within client organizations to foster long-term partnerships.Market Research: Stay updated on industry trends, competitor activities, and market demands to identify new business opportunities.Sales Reporting: Prepare and present regular sales reports, forecasts, and performance metrics to the management team.Collaboration: Work closely with the training delivery and product development teams to ensure the successful implementation of training solutions.Qualifications:Bachelor's degree in Business, Marketing, or a related field.10-12 years of experience in sales within the corporate training industry.Proven track record of meeting or exceeding sales targets.Strong understanding of corporate training solutions and their impact on organizational performance.Excellent communication, negotiation, and presentation skills.Ability to work independently and as part of a team.Proficiency in CRM software and Microsoft Office Suite.

We are seeking a highly motivated and dynamic Industry Collaboration and Placement Executive to join our team at NIIT Limited. The ideal candidate will play a pivotal role in establishing and nurturing relationships with enterprises and corporate organizations, facilitating the placement of NIIT students into professional practice (Internship) and full-time job roles. This position is critical to our efforts to bridge the gap between education and industry, ensuring our students are well-placed within leading companies.Key Responsibilities:Industry Collaboration & Client Relationship Management:Establish and maintain relationships with corporate clients.Act as the primary point of contact for organizations seeking to hire NIIT students, including for Professional Practice and full-time roles.Engage in sales and marketing efforts to promote NIITs offerings in providing trained talent to the industry.Manage client expectations, working closely with both internal stakeholders and external clients to align on recruitment goals and job requirements.Placement Coordination:Organize placement drives at NIIT locations or client premises, ensuring seamless execution and student participation.Match student profiles to job descriptions (JDs) and collaborate with employers to ensure the best fit for both candidates and organizations.Provide guidance and feedback to students during the placement process, offering interview preparation and career counselling as needed.Technology & Market Understanding:Demonstrate a strong understanding of IT roles and the technology sector to effectively profile candidates and align with relevant job roles.Keep abreast of trends in the IT education sector, including changes in job requirements and new technologies.Travel & On-site Engagement:Willingness to travel to meet clients, arrange placement drives, and represent NIIT at external events and job fairs.Required Skills and Qualifications:3-4 years of relevant experience in IT recruitment or placement.Strong selling and presentation skills, with the ability to clearly communicate value propositions.Excellent relationship management skills and the ability to connect with corporate organizations, enterprises, and educational institutions.In-depth knowledge of the IT hiring landscape, with prior experience in Edtech, engineering student placements, or experience in placing freshers in private universities.Familiarity with various IT roles, technology domains, and industry requirements.Proven ability to match profiles to job descriptions and manage the full recruitment cycle.Excellent verbal and written communication skills.Ability to travel as needed to meet clients and coordinate placement drives.Based in Mumbai or Pune (Preferred).Desired Experience:Experience working in the IT education industry, with a strong understanding of the IT market and recruitment trends.A strong network of past clients and contacts in the IT and ITES sector.

Job Responsibilities:1. Engaging Colleges: Approach colleges (in and around your base city) to connect with Deans, HODs, and TPOs, demonstrating the value NIIT brings to their students.2. Conducting Sessions: Organize sessions, events, and webinars for students to introduce them to NIITs new-age career programs that can help them start their careers.3. Career Counselling: Counsel potential learners (final-year college students, unemployed graduates), helping them plan their career paths and understand how NIIT can catalyze their careers.4. Promoting Online Learning: Establish the uniqueness and effectiveness of NIIT's model of online learning.5. Sales Closing: Own the complete sales closing life cycle for assigned leads, including making phone/video calls, product demonstrations, sales closing, and post-sales relationship management.6. Database Management: Maintain a detailed database of all interactions with leads on the CRM.What are we looking for?Excellent communication skills (written and verbal), interpersonal, and presentation skills.Hardworking individuals with high dedication and extreme determination.Experience in EdTech/Field sales is an advantage.Proven track record as a Rockstar sales performer.Great listeners and trustworthy individuals who can bond with potential learners, showing patience and powerful empathy.Disciplined approach towards building a funnel, tracking feedback, prioritizing tasks, and overachieving targets and deadlines.Willingness to travel, be on the field, and enthusiasm for making incentives and building a great sales career with NIIT.

Exciting Internship Opportunity at NIIT!Key Responsibilities:Review both new and existing documents to ensure compliance with CFR Part 11 guidelines. Execute detailed instructions and capture screenshots from various systems/tools, contributing to CSV documentation. Leverage your skills in Microsoft Word to ensure accuracy and consistency in documentation. Identify and resolve formatting issues in Word documents. Requirements:A graduate in any discipline. Strong proficiency in Microsoft Word. Excellent attention to detail. Ability to work efficiently within deadlines. Prior experience in content writing or documentation is a plus. Great written communication skills. This is a fantastic opportunity to work in a dynamic environment, learn valuable skills, and contribute to a meaningful project.Interested candidates can send their resumes to Jasleen.2.Kaur@niitmts.com or reach out to 7042458078 for more details.Dont miss out – apply today and take the next step in your career!

Job Summary1. Calling & Following up with potential NIIT learners to propagate NIITs mission of providing career advancement opportunities.2. Owning the complete sales closing life cycle for leads assigned to you. This includes Interest creation, product demonstration, sales closing, and post sales relationship management.3. Maintaining a constant communication channel with leads through phone, email, chat and social media during the pre and post-sales processes4. Maintaining a detailed record of all the interactions.Educational QualificationMandatory : GraduateOptional : PG

Job OverviewSAP Certified Consultant with 8-10 Years of experience in SAP FICO module [General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Cost and Profit Center Accounting (CPA) and Internal Orders and Assets Accounting] with expertise in New GL & Fund Management Modules.Responsibilities and Duties:Minimum 8-10 years experience in SAP FICO - General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Cost and Profit Center Accounting (CPA) and Internal Orders and Assets Accounting.2 or 3 Implementation experience in SAP New GL & Fund Management modulesProviding FM expertise to confirm/develop business requirements definition.Leading design of FM interfaces, conversion programs, reports, and enhancements.Configuration of SAP FICO modules in IMG based on business requirementsExperience in business process re-engineering.Ability to plan and deliver Business Blueprint document after studying the AS-IS ProcessesAbility to deliver TO-BE process document.Ability to write detailed Functional Specifications for enhancement/developments.Good Integration knowledge of MM, SD and PS with FI moduleKnowledge of Local Laws - GST & Withholding Tax, with expertise in defining of Tax Procedure in SAP, Must have knowledge in Filing of Returns due on monthly/quarterly/Annual basis.Basic Knowledge of ABAP. Ability to debug program and guide the developers to write validation, enhancement codes.Provide detailed transactional information to internal and external auditors as required.Authorization Management with knowledge on Segregation of duties (SOD).Application support and training of end usersEducation QualificationsCommerce Graduate from a renowned universityMBA Finance and/or CA/ICWA/CFATechnical SkillsFunctional Knowledge of complete FICO & Asset Management Modules with expertise in New GL & Fund ManagementGood Integration knowledge with MM & SD ModulesGood knowledge to debug program and guide developers to write enhancements, validations, and custom ReportsMinimum Experience8 to 10 years in SAP FICO ECC 6.0

Job Overview:We are seeking a faculty member (Java ) for our China location who will be an integral part of NIIT and contribute to educational excellence by providing instruction in colleges and universities. As a Java Faculty member, you will play a pivotal role in our educational initiatives within Colleges and Universities. Your responsibilities will encompass delivering high-quality Java courses and training sessions, equipping students with the knowledge and skills necessary to excel in the dynamic world of software developmentJob Description:The role involves instructing IT courses for Year 1 to Year 4 students in the Software Engineering program, adhering to the established NIIT curriculum and methodology. It is essential to ensure the satisfaction of all stakeholders, including the university, students, and NIIT. Additionally, active involvement in curriculum design, customer relationship management, and student support are key aspects of the position.Responsibilities and Duties:Conducting software training at various NIC locations or any other NIIT cooperationPrepare well for technical curriculum based on the requirement in alignment with NIIT Delivery methodologiesAdherence to the delivery plan in order to achieve performance-driven targetsActively contribute in preparing or upgrading existing coursesPrepare or upgrade existing learning resources such as software problem statements, a question bankGuiding students to uplift performance level and win programming contestActively involved in various team initiatives directed toward quality improvementsIndividual contributor and inclusive team playerCollaborate and have a good relationship with the Client and the studentsMandatory SkillsPrograming Language - Java, (Core+Advance), C, C++,Framework - Hibernate, SpringWeb Technology - HTML, Servlet, JSPDatabase - Oracle / Mysql / any other

Job Overview:We are seeking a highly skilled SQL Database Administrator (DBA) with strong expertise in audit trail management and IT General Controls (ITGC). The ideal candidate will be responsible for the administration, performance tuning, and security of SQL databases, while also ensuring compliance with audit requirements and implementing effective ITGC controls. This role requires a keen eye for detail and a thorough understanding of database auditing practices.Key Responsibilities:1. SQL Database Administration:Database Management: Administer and maintain SQL Server databases, including installation, configuration, and upgrading of database servers.Performance Tuning: Optimize database performance through query tuning, index optimization, and performance monitoring.Backup and Recovery: Implement and manage database backup and recovery procedures to ensure data integrity and availability.Security: Apply and manage database security measures, including user access control, encryption, and compliance with security policies.2. Audit Trail Management:Audit Trail Implementation: Develop and maintain audit trails to track database activities, including changes to data and schema, user access, and system events.Audit Logs: Configure and manage audit logging mechanisms, ensuring that logs are comprehensive, secure, and retained according to regulatory and organizational policies.Compliance: Ensure that audit trails meet industry standards and regulatory requirements (e.g., GDPR, 11G, ISO).3. IT General Controls (ITGC) Implementation:ITGC Controls: Design, implement, and monitor IT General Controls related to database management, including access controls, change management, and data integrity.Risk Management: Identify and mitigate risks associated with database systems and ensure controls are effective in preventing unauthorized access and data breaches.Audit Support: Provide support during internal and external audits by preparing documentation, responding to audit inquiries, and addressing any findings.4. Incident and Problem Management:Issue Resolution: Troubleshoot and resolve database-related issues and performance problems in a timely manner.Problem Analysis: Conduct root cause analysis for recurring issues and implement preventive measures to avoid future occurrences.5. Documentation and Reporting:Documentation: Maintain detailed documentation of database configurations, changes, and audit trails.Reporting: Generate and review regular reports on database performance, audit logs, and ITGC compliance.6. Collaboration and Communication:Cross-Functional Teams: Collaborate with development teams, IT support, and other stakeholders to ensure database systems meet business requirements.Training and Support: Provide training and support to team members and end-users regarding database management and auditing best practices.

Timings: Open to work for 8pm - 6 AM IST shiftProfessional Responsibilities:Project management tools experience of 8-10 yearsCapable of handling multiple projects at the same timeExperience of working with international customers and senior stakeholdersSkill to develop project plans, BudgetsTrack the projects meticulouslyUnderstanding of the domain of Training, Education and ContentNeeds to work in Late shift ( preferably US shift ).

About the Role:We are seeking a dedicated Learning Consultant to join our global Learning & Development team. Reporting to the Senior Program Manager, this role will focus on supporting the execution of high- impact learning programs and applying the ADDIE model for successful content curation and delivery. The ideal candidate must have a consulting mindset and be able to communicate effectively with cross-functional stakeholders and technology experts.Key Responsibilities:Project Management:Lead the end-to-end execution of content curation projects, ensuring alignment with learning goals.Develop project plans to ensure deliverables meet deadlines.Conduct weekly meetings with subject matter experts and stakeholders to ensure continuous progress.Participate in weekly project reviews to track progress and identify potential roadblocks.Provide weekly progress reports for extended stakeholders.Stakeholder Management:Collaborate with cross-functional teams, including engineers, subject matter experts, and UI/UX developers.Act as a strategic partner to stakeholders, ensuring learning initiatives support business and technical objectives.Proactively recommend actions that will improve efficiencies and overall program health.Document Management and Maintenance:Create, organize, and maintain comprehensive design documentation to ensure consistency, accuracy, and accessibility for all team members and stakeholders.Work with technical SMEs to regularly review and update design document to reflect changes and improvements, ensuring they meet the learning goals.Team Collaboration:Work with other Learning Consultants to share best practices and support a culture of excellence and innovation.Engage in team meetings and contribute to a high-performance work environment.Qualifications & Experience:7-10+ years of experience in Learning & Development with a strong understanding of project management.Strong knowledge of the ADDIE model and instructional design principles.Proficiency in project management tools (e.g., Asana, Jira, MS Project).Exceptional stakeholder management and communication skills.Ability to collaborate across multiple time zones.Background in technical training, or IT-related L&D programs is preferred.Adaptability and a willingness to continuously learn and improve are highly valued.

Roles and Responsibilities :Achieve Order book targets and revenue targets as per annual budgetsConduct in-depth market research to identify new business opportunities and emerging trends.Develop and implement targeted sales and marketing strategies to reach new customer segments.Build and maintain strong relationships with key decision-makers at potential and existing client organizations.Understand NIIT learning solutions/ offerings, including Managed Training Services and Digital Skills for Digital Adopters, and position them confidently to prospects.Deliver compelling presentations and proposals that effectively communicate the value proposition of our training solutions.Negotiate and close contracts, ensuring alignment with company objectives and profitability.Analyse sales data and performance metrics to identify areas for improvement and optimize strategies.Drive Revenue, Margin and collections from own set of accounts. Stay abreast of industry trends and competitor activity to maintain a competitive edge.Travel as required to meet with clients and attend industry events.Qualifications :8-12 years of experience in business development with a variety of Indian enterprises.Having a strong network with clients/decision makers in the industry.Should have experience in generating above 2 crores INR revenue per annum from each strategic account.Strong solutions/Concept selling skills.Ability to work in a matrixed environment.Proven track record of exceeding sales targets and achieving business growth.Strong understanding of the training industry landscape and its key players.Excellent communication, presentation, and interpersonal skills.Ability to build rapport and trust with clients at all levels.Strong negotiation and contract management skills.Ability to work independently and as part of a team.Travel flexibility is a must.MBA sales is preferred.

Role Overview:We are seeking an experienced Business Technology Leader to join our team. This role is critical in enhancing our customer journey on our online platforms, ensuring seamless and engaging experiences for our users. The ideal candidate to have a robust background in designing and managing B2C business platform and possess multifunctional experience.Key Responsibilities:Lead the development and implementation of technology strategies to enhance the customer journey on our online platform.Design, manage, and optimize our existing platform, ensuring high performance, security, and scalability.Collaborate with cross-functional teams including product, marketing, sales, and customer service to align technology initiatives with business objectives.Drive innovation by staying updated with emerging technologies and industry trends, applying them to improve our platform and integrate with existing business systemsDevelop and maintain a technology roadmap that supports NIIT Digital's strategic goals and customer-centric approach.Ensure the technical feasibility of UI/UX designs and oversee the technical aspects of the implementation.Manage and mentor a team of software developers, fostering a culture of continuous learning and improvement.Monitor and evaluate platform performance, identifying areas for improvement and implementing effective solutions.Prepare and manage budgets, ensuring cost-effective use of resources.Collaborate with stakeholders to understand their needs and translate them into technical requirements and solutions.Ensure compliance with data privacy and security regulations.Candidate requirement:Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.Overall work experience of over 15 years. Has proven experience in designing and managing large-scale B2C business platforms.Profound knowledge of cloud computing and SaaS platforms, essential for managing and optimizing the company's tech resources.Experience in scaling high traffic systems - ensuring the performance and reliability of the platform by understanding load balancing, databases, caching, server optimization, and other related aspects.Cost optimization skills, to manage technology budget planning and control cloud costs effectively.An understanding of security and privacy regulations to ensure the platform is compliant and secures the trust of its customers.Familiarity with creating a 'mobile-first' experience, enabling the platform to deliver consistent experiences across all devices.Proficiency in programming languages such as Word press or similar CMS, Java, Node.js, React.js, .Net and frameworks enabling you to effectively lead the team of developers and participate in code reviews.Working knowledge with Lead Square or similar CRM, crucial for managing customer relationships and handling sales data.Understanding of finance processes in retail operations, essential for finance system handling.Familiarity with SEO and Page Speed, essential for optimizing websites for visibility and user experience.Familiarity with agile practices is crucial to keep pace with rapidly changing requirements and to ensure continuous delivery of value. This includes expertise in Scrum, Kanban, or other Agile methods.Strong understanding of testing strategies, including unit tests, integration tests, and regression tests to ensure the effectiveness and reliability of the platform. You should also understand automated testing frameworks and continuous integration tools.You should have experience in developing and implementing strategies to reduce the time it takes to deliver products/features to the market. This includes agile and lean methodologies, DevOps practices, continuous integration and continuous deployment, and other strategies to accelerate product development cycles.

Responsibilities:Partner with business users to understand their analytical needs and translate them into technical requirements for SAC.Design and develop robust data models, leveraging your expertise in SAP HANA and data modeling best practices.Configure and customize SAC stories, dashboards, and applications to deliver impactful visualizations and user experiences.Build automated data flows and ETL processes to ensure clean and consistent data for analysis.Integrate SAC with various data sources, including SAP and non-SAP systems, using your knowledge of APIs and data connectors.Perform system administration tasks within SAC to ensure optimal performance and security.Support end-users through knowledge transfer sessions and by troubleshooting technical issues.Stay up-to-date on the latest SAC features and functionalities and proactively propose innovative solutions.Qualifications:Bachelor's degree in Computer Science, Information Technology, Business Intelligence, or a related field (or equivalent experience).Minimum 3+ years of experience working with SAP Analytics Cloud (SAC).Strong understanding of data modeling concepts and techniques.Proficiency in SQL and experience with data manipulation tools.

Position Overview:The Master Trainer Behavioural & Soft Skills is responsible for designing, developing, and delivering high-impact training programs to enhance employees' and learners' soft skills, leadership abilities, and behavioural competencies. This role requires expertise in adult learning methodologies, instructional design, and facilitation techniques to improve communication, leadership, teamwork, and customer service skills.Key Responsibilities:Training Design & DeliveryDevelop and deliver engaging training programs on behavioural and soft skills, including communication, emotional intelligence, leadership, time management, conflict resolution, and teamwork.Use blended learning techniques, including virtual training, e-learning modules, and in-person workshops.Customize training content to align with organizational goals and learner needs.Content DevelopmentGuiding the content team to create structured training material, facilitator guides, e-learning content, and job aids.Update training materials based on industry trends and best practices.Design assessments and feedback mechanisms to measure training effectiveness.Trainer Development & CoachingMentor and coach trainers, faculty, and employees to improve their facilitation skills.Conduct Train-the-Trainer (TTT) programs to ensure consistency in delivery.Provide ongoing feedback and support to trainers and facilitators.Stakeholder ManagementCollaborate with business leaders, HR, and learning & development teams to identify skill gaps and training needs.Work with clients to customize training solutions for corporate learners.Ensure alignment of training programs with business objectives.Evaluation & ReportingAssess the impact of training through feedback, assessments, and key performance indicators (KPIs).Analyse training effectiveness and suggest improvements based on data insights.Prepare reports and presentations for senior management.Industry Research & InnovationStay updated on the latest learning trends, behavioural science, and corporate training methodologies.Integrate new technologies and innovative techniques into training delivery.Experiment with gamification, simulations, and case studies to enhance learning experiences.Qualifications & Experience:Bachelors/Masters degree in Business, Psychology, HR, Organizational Behaviour, or related fields.Certification in training methodologies like NLP, DISC, or similar would be an advantage.12+ years of experience in corporate training, learning & development, or facilitation.Proven expertise in soft skills training, leadership development, and coaching.Strong knowledge of instructional design and adult learning principles.Key Skills & Competencies:Excellent facilitation and presentation skills.Strong interpersonal and communication skills.Ability to engage and inspire learners.Analytical and problem-solving mindset.Adaptability to different learning environments and audiences.Work Environment & Travel:The role may involve frequent travel to different locations for training sessions.Hybrid or remote delivery of training programs may be required.

Analyze the training needs provided by the Client and determine the number of sessions needed to train the overall number of trainees according to courses and per site,Be the point of contact for internal trainers and external vendors to coordinate the planning of training sessions,Initiate and manage requests for session creation, modification, completion, and cancellation where required,Organize the training sessions according to trainees expectations and availability and ensure their proper execution,Share instructor information with site security as needed,Communicate and inform employees about opening dates of training sessions,Calibrate and coordinate with the Offsite team for any changes/updates in the training event/program.Support completion of training activities by following up for attendance and invoice if required,Follow and ensure adherence to the workflow and processes using the CRM toolCoordinate with training organizations.