Role & responsibilities inside sales >Only freshers/experienced both can apply>Day shifts only>6 days working >Salary upto - 13K + 2K attendance bonus for fresher> Salary upto - 18k + 2k attendance bonus for experiencedPreferred candidate profile Tele sales executive Perks and benefits 2000 refferal bonusUnlimited incentives4 quarterly appraisalsSpot LogoutContact :- Divya(HR) || 8076869826

Roles and Responsibility:Lead and manage Training and Quality team across Gurugram and New Delhi sitesDesign and track L&D personnel KPIs and KRAsBuild team efficiencyAlign training calendar catering to operations requirementCreate end to end training plan for resources with set performance tracking measuresResponsible for design, develop and implement learning strategiesResponsible for managing training programsDesign and deliver training programs (when required)Assess employee development needs (for various operations role), conduct thorough TNI and TNADevelop and design NHT training modules and refresher training modulesResponsible to prepare and present daily and monthly review of training teams performanceDefine quarterly and yearly training plannerResponsible to leverage new technology or methodology for content enhancementDesign e-learning coursesResponsible to create learning path for operations resources (from agent level to Senior Managers)Define quality monitoring sheet and update the sheet as per changes in processCreate quarterly roadmap for Quality Monitoring Team in-line with sales goalsCollaborate with Operations team to complete TNICreate action plan basis TNI that results in meeting sales goalsCandidate Requirement:Graduate with minimum 8 years of experience in L&D + QualityMinimum 3 years of experience in team management, preferably leading a team of trainers/quality monitoring personnelsTTT certifiedShould possess knowledge of various TQM toolsShould be comfortable working in a domestic contact center set-upShould have an aptitude to handle resources of varied skill-setsProven track record of successfully managing efficiency gain projects for L&D/Quality Monitoring Team

Job Title: Quality AnalystCompany: Nirvasa Healthcare Pvt LtdLocation: Phase 3, GurugramSalary: 2 LPA - 3.60 LPAExperience: Minimum 2 years in Quality AssuranceJob Description:Nirvasa Healthcare Pvt Ltd is seeking a highly skilled and detail-oriented Quality Analyst to join our team. As a Quality Analyst, you will be responsible for ensuring that all processes meet the highest quality standards while continuously identifying areas for improvement. If you have at least 2 years of experience in Quality Assurance, preferably within a BPO environment, we want to hear from you!Key Responsibilities:Strong knowledge of QC tools and methodologies. Perform call calibration and data monitoring. Analyze statistical data and provide actionable insights to improve performance. Conduct regular quality assurance audits to ensure process consistency. Monitor data and prepare detailed performance reports. Utilize QC tools to assess process quality and suggest improvements. Conduct call calibration sessions for ongoing process improvement. Ensure all processes align with company quality standards and procedures. Required Skills & Qualifications:Minimum 2 years of experience in a Quality Assurance role (preferably in a BPO environment). Strong understanding of QC tools and methodologies. Excellent analytical, reporting, and problem-solving skills. Ability to perform data analysis and create detailed, actionable reports. Strong attention to detail with the ability to identify trends and areas for improvement. Why Nirvasa Healthcare Pvt Ltd?Work with an innovative and rapidly growing healthcare company. Competitive salary and benefits. A supportive work environment with opportunities for career growth. Interested candidates can apply by: Call: 88519 49919 Email: saloni1.talwar@nirvasa.com with your updated resume.

Job Overview: We are looking for a highly motivated and results-driven Sales Team Leader to join our dynamic sales department. As a Team Leader, you will oversee a team of sales representatives, ensuring they meet and exceed campaign goals. The ideal candidate will have a strong understanding of BPO metrics, sales strategies, and team management techniques. You will play a pivotal role in driving the success of sales campaigns while ensuring that KPIs and performance standards are consistently met.Key Responsibilities:Lead and manage a team of sales representatives in the execution of sales campaigns, ensuring all activities align with business goals. Monitor and analyze key BPO metrics such as SLA, shrinkage, and attrition, ensuring that team performance and availability are maintained. Manage and reduce shrinkage (time lost to breaks, absenteeism, etc.) by implementing strategies to maximize productivity. Develop and execute attrition management strategies to reduce turnover and maintain a stable, engaged team. Provide coaching, training, and performance feedback to team members to maximize sales potential and improve individual and team productivity. Develop and implement sales strategies and processes to optimize the efficiency and effectiveness of the team. Collaborate with other departments to ensure seamless execution of sales campaigns. Track, analyze, and report on sales performance against targets, identifying trends and areas for improvement. Foster a positive, motivating, and high-performance team culture through regular team meetings, one-on-one coaching sessions, and recognition programs. Stay current with industry best practices, trends, and BPO-specific performance standards to enhance team productivity and campaign results. Required Skills & Qualifications:Proven experience in a sales leadership or team lead role, preferably within a BPO or call center environment. Strong understanding of BPO performance metrics (SLA, shrinkage, attrition, etc.) and how they impact sales outcomes. Excellent communication, interpersonal, and problem-solving skills. Ability to analyze data, draw insights, and use performance metrics to drive decision-making. Experience in developing and executing sales strategies and managing sales pipelines. Strong organizational and time-management skills with the ability to manage multiple priorities. Demonstrated ability to lead and motivate a team to exceed performance goals. Proficient in CRM software, Microsoft Office Suite, and sales tracking tools.Interested Please share your resume over emmanuel.massey@nirvasa.com or call @8700673857

Roles and Responsibility:The eCommerce Key Account Manager will manage and grow business with eCommerce portals. This role requires a strong understanding of eCommerce sales, excellent negotiation, and communication skills, acting as the Single Point of Contact (SPOC) for these portals. The ideal candidate is a strategic thinker with experience in identifying and capitalizing on new business opportunities.Build and maintain strong relationships with key stakeholders at eCommerce portals to drive growth.Conduct regular business reviews with partners and identify new opportunities for expansion.Collaborate with internal teams to optimize product presentation, pricing, promotions, and content according to each portals requirements.Negotiate and manage contracts to align with company goals while fostering positive partner relations.Analyze market trends and competition, providing strategic recommendations to the team.Monitor sales performance and deliver regular reports and insights to key stakeholders.Work with cross-functional teams to implement initiatives that enhance revenue growth, customer satisfaction, and brand perception.Oversee Amazon catalog management, including variation listings, A+ content, and brand store optimization.Plan and manage shipments for Fulfillment by Amazon (FBA) and Fulfillment by Flipkart (FBF).Onboard new eCommerce portals and optimize keywords to improve visibility and performance.Candidate Requirement:Bachelor's degree in business or a related field.3-5 years of experience in eCommerce account management or sales.Proven success in negotiation and business development.Strong skills in analysis and problem-solving.Excellent communication and presentation abilities.Ability to handle pressure and manage multiple tasks.Experience working with cross-functional teams to meet goals.Proficiency in Microsoft Office, Excel, and PowerPoint.Interested candidates can call or share their resume at Saloni1.talwar@nirvasa.com 88519 49919

Profile OverviewVP Operations will be responsible for the teams performance/metrics, manpower planning, defining reporting structure, managing and conducting day to day operational level activities. It also includes employee coaching and development, internal/external customer satisfaction focus, handling escalations and ensuring organizational effectiveness by providing leadership for the sales program.Key ResponsibilitiesAn out-of-the-box thinker committed towards the growth of people within the organization.Identifying gaps areas, creating modules and delivering strategic management developmental programmes.Work with training team to develop training programs basis process requirements for performance improvement.Work with the knowledge management team to ensure timely delivery of training content and knowledge base articles basis process requirements.Work with work force and recruitment teams for manpower planning.Drive continuous quality improvement through strategy, quality management systems and metrics for measurable results to achieve customer delight.Establish and maintain process baselines, process flows & perform gap analysis.Create presentations for Leadership Reviews.Provide direction, support & supervision to the assigned team & ensures resolution to their daily problems.Provide coaching and counselling to his/her team members through data scrubbing and analysis.Work towards Process Improvement, Individual Development Plan and Employee Satisfaction.Identify Teams Training needs & organize refresher training sessions, periodic one-o-ones & career progression discussions for continuous improvement and employee development.Conduct confirmations and yearly appraisals for his/her respective alignment.Share daily/weekly/monthly reports with the team. Review &analyze team data as he/she would be held responsible/accountable for assigned teams and their productivity.Deliver desired SLAs and meet/over achieve performance expectations as per defined scorecards.Share regular process updates with the team members and drive the assigned team to deliver as expected and follow directions.Liaison with all teams across the organization providing service, advice and guidance on process improvement. Maintain process quality and compliance guidelines, participate in regular call calibration sessions with quality and training teams and ensure the assigned team delivers the desired quality results & provides excellent customer experience to the client/customer.Participate in hiring and provide capacity planning/hiring feedback and forecasting.Report breach of security events or other security risks to the organization.Desired Skills & ExperienceShould possess excellent communication & interpersonal skills and should demonstrate ability to interact with people freely and fluently.Should possess Good Leadership & Management skills change management & analytical/problem solving skills Quick decision maker and a fast learner.Organized and Team player.Result Oriented & able to deliver within timelines.Proven project management skills, excellent communication skills, both verbal and written.Should be flexible to relocate depending on the location of the vendor site.Exposure to service / product dispatch operations will be an added advantageKindly Rohit @ 9891502678

We are seeking a talented Web Designer (HTML + Figma Designer) with 4+ years of experience to join our team. The ideal candidate will be responsible for designing engaging UI/UX interfaces using Figma and translating them into pixel-perfect HTML, CSS, and JavaScript implementations. You should have a strong eye for design, excellent attention to detail, and a deep understanding of responsive web design principles.Key Responsibilities:Create visually appealing UI/UX designs and wireframes in Figma based on project requirements.Convert Figma designs into clean, responsive HTML and CSS with cross-browser compatibility.Work closely with developers to ensure seamless integration of design and functionality.Optimize HTML/CSS for performance, SEO, and accessibility.Maintain consistency in design components and design systems.Collaborate with product managers, developers, and stakeholders to refine designs based on feedback.Stay updated with the latest UI/UX trends and best practices.Required Skills & Qualifications:4+ years of experience in UI/UX design and front-end development.Proficiency in Figma (Auto Layout, Components, Prototyping).Strong knowledge of HTML5, CSS3/SASS & LESS, and JavaScript (basic level).Experience with CSS frameworks like Bootstrap or Tailwind.Familiarity with responsive design and cross-browser compatibility.Understanding of web accessibility (WCAG), W3C and SEO best practices.Ability to create interactive prototypes and wireframes.Basic knowledge of JavaScript frameworks (React, Vue, or Angular).Strong communication and problem-solving skills.Preferred Skills (Good to Have)Experience with SVG animations or CSS animations.Familiarity with design handoff tools like Zeplin or Avocode.Experience with WordPress or Webflow is a plus.Interested candidates can share their resume at Saloni1.talwar@nirvasa.com or call 88519 49919

About the Role:We are seeking a dynamic and experienced Assistant Vice President - Marketplaces to lead our marketplace operations across platforms like Amazon, Flipkart and others. The ideal candidate will manage a team of Key Account Managers (KAMs), MIS analysts, and coordinate directly with external paid media agencies. The primary objective is to drive consistent, profitable growth across all marketplaces, with a strong focus on performance marketing, data-driven decisions. The ideal candidate will have a strong background in marketplace growth strategy, paid ads, catalog optimization, and category expansion preferably some experience in the Health & Personal Care segment.Key Responsibilities:Own the P&L for all marketplace channels; drive month-on-month growth while maintaining profitability.Lead and mentor the team of Key Account Managers handling day-to-day operations on Amazon, Flipkart, and other marketplaces.Supervise the MIS reporting team to ensure timely, accurate, and actionable data insights for business decisions.Manage and optimize paid campaigns on Amazon (AMS/Sponsored Ads) and Flipkart Ads; coordinate with external performance marketing agencies to meet ROAS targets.Plan and execute new product launches, brand visibility campaigns, and seasonal sale strategies.Analyze category trends, competition, and pricing to identify opportunities and build growth plans.Collaborate with supply chain, pricing, finance, and product teams to ensure smooth operations across platforms.Monitor platform health metrics: return rates, customer feedback, inventory availability, buy box ownership, etc.Ensure catalogue hygiene across platforms titles, bullet points, A+ content, search keywords, pricing, and ratings. Build strong relationships with category managers at marketplaces to unlock growth opportunities and platform support.Requirements:68 years of experience in e-commerce marketplace management, with hands-on experience on Amazon & FlipkartKnowledge of paid campaigns Prior experience in the Health & Personal Care or similar fast-moving consumer category preferredStrong analytical skills; ability to work with large sets of data and translate into actionable insightsLeadership experience with a team of KAMs, analysts and external stakeholdersExcellent communication and cross-functional coordination skillsPreferred Skills:Proficiency with tools like Amazon Brand Analytics, Flipkart Ads, Helium10, and Excel/Google SheetsKnowledge of cataloging, inventory forecasting, and return rate optimizationAbility to manage advertising budgets and optimize ROASStrong understanding of marketplace policies, algorithms, and buyer behavior

Profile :- Tele Sales executive Company :- Nirvasa Healthcare pvt ltd Location :- udyog vihar phase -3 , sec-20 , gurgaon salary :- 12k to 18k + 2000 attendance bonus Exp:- Freshers & Exp both can apply Timing :- 10 AM to 7 PMOTHER BENEFITS2000 refferal bonusUnlimited incentives4 quarterly appraisalsSpot LogoutWalk-in InterviewThanks Divya || 8076869826