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3.0 - 4.0 years
3.0 - 4.0 Lacs P.A.
Hyderabad / Secunderabad, Telangana, Telangana, India
Posted:1 week ago| Platform: 
On-site
Full Time
24x7 Shift rotation. Should be prepared to do Night. Monthly rotation. 10 hrs shifts, 4 days a week. 3 Days off. Good background in windows system admin and Linux system administration. Minimum 3 to 4 years of working experience in supporting a hosted SAAS operation. Good understanding of AWS platform and administration. Must have supported a hosted application in some capacity. Should have done release deployments using Jenkins or any other automation tools. Good understanding of monitoring tools like Nagios/Logic Monitor/Sumo logic/Splunk/ etc. Handling case using CRM applications. Good communication skills and able to coordinate zoom calls during Incidents and outages. Good Network basics: troubleshooting /connectivity issues to sites/DNS/IP addressing/ Must be aware of incident and service management process as per ITIL guidelines.
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