NOMC Incharge

Job Description

Role & responsibilities Day to day basis system monitoring, identify the problem, troubleshooting the problem for AMI HES & MDM System Technical support to project teams Detailed engineering actions with End to End’ solution for all new opportunities including process mapping and engineering support during project life cycle for AMI and IT infra. To ensure system monitoring for AMI projects and meet the SLAs. Monitoring Customer Billing system, Energy accounting and other Customer legacy system for Consumer Billing Maintenance and Energy accounting Problem solving - Unsolved technical issues to take forward with Immediate Responsible Team or R&D for development and customized solution for AMI HES and MDM Support project site team and procurement team – To give technical solution for issues like AMI solutions, HES , MDMS etc. Also tech support to procurement team for design query/issues. To conduct initial technical discussions with Client/customer for better clarity, understanding of deliverables, timelines and SLAs. To ensure effective engineering and process based NOMC operations through DWI/OP. Frequent tour expected to ensure smooth operation of AMI system project wise. Preparation of business process flow and ensure to implement & Monitoring in HES, MDM deliverables end to end. Team Building - To ensure ease of operation and services need to build you team. Ensure NOC functionality seamlessly.