Job Description

NRI Operations Specialist About the Role We are seeking a detail-oriented NRI Operations Specialist to join our finance team. In this role, you will be responsible for managing and streamlining the Non-Resident Indian (NRI) banking operations, with a primary focus on bank onboarding processes. The ideal candidate will have excellent communication skills, strong understanding of banking procedures, and the ability to coordinate effectively across multiple financial institutions. Key Responsibilities Serve as the primary liaison between our organization and various banking partners for NRI account setup and maintenance Manage the end-to-end bank onboarding process for NRI clients, ensuring all regulatory requirements are met Validate and process documentation related to NRI accounts, including KYC, FEMA compliance, and tax-related documents Coordinate with internal teams and external banking partners to resolve operational issues and ensure smooth customer experience Monitor and track onboarding progress, providing regular status updates to stakeholders Identify bottlenecks in the NRI onboarding process and propose solutions to enhance efficiency Stay updated on changing regulations affecting NRI banking and implement necessary process updates Develop and maintain standard operating procedures for NRI operations Create and deliver reports on operational metrics and performance indicators Qualifications Bachelor's degree in Finance, Business Administration, or related field 3+ years of experience in banking operations, preferably with exposure to NRI services Strong understanding of FEMA regulations, RBI guidelines, and other regulatory frameworks related to NRI banking Familiarity with international banking products and services focused on NRIs Experience with banking systems and financial software Excellent verbal and written communication skills Strong organizational and time management abilities Attention to detail and problem-solving aptitude Ability to handle multiple priorities in a fast-paced environment Preferred Skills/Experience Knowledge of remittance processes and foreign exchange operations Experience with CRM systems and banking software Understanding of FATCA, CRS, and other international tax compliance requirements Previous experience in customer-facing roles within financial services What We Offer Competitive salary and benefits package Professional growth and development opportunities Collaborative work environment Opportunity to contribute to the growth of our NRI banking services Please share profiles on pushpajaiswar@rathi.com or WhatsApp on 9920799578 for further discussion . Regards Pushpa Jaiswar Human Resource Anandrathi Group