Role & responsibilities Directs the project throughout the life cycle, defining project objectives, aligning project resources to achieve goals and ensuring established timelines are met.Drives the initial review to identify and gathers documents for business and functional requirements. Maintains an in-depth knowledge of business operations and understands the technical scope and objectives of the project.Provides leadership in analyzing functional requirements, procedures and problems to automate processing and/or improve systems.Defines detailed description of user needs, program functions and steps required to develop or modify systems. Examples of artifacts from analysts are Business Requirement Documents, current and proposed flow diagrams.Coordinates with Business Partners, Technical Analysts and Developers to identify and define specifications, indicate areas of system impact and continuously communicate project status and needs.Follows Software Development Life Cycle policies and procedures. Develops, analyzes and manages project schedules and appropriate project management documentation.Serves as a subject matter expert for Business Partners throughout the project development lifecycle to ensure their needs are addressed.Provides leadership throughout the project development process to ensure that it meets stated requirements.Manages change control processes, and ensures program/project communications. Negotiates project plans, time frames, and trade-off with Business Partners, and apprises management of impact to project.Executes/Validates test cases for projects on a pre and post production basis to ensure all requirements are fulfilled.Coordinates testing of enhancements and develops and provides educational tools and materials.Plans, allocates and schedules resources as required and assists in development of training for project team members.Preferred candidate profile Graduation from a 4-year college or university with major course work in a discipline related to the requirements of the position preferred. Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job.3+ years of professional experience in Project Management or a closely related field.Knowledge in core competencies: Project Management, Business Analysis, Information Technology/Software Development, Mortgage (Originations), Basic Technical Writing, Process Flow Documentation, Strong Communication Skills.Previous business analyst experience preferred.Previous experience in Mortgage Banking and/or associated lines of business is highly preferred.Highly skilled in managing various aspects of all sizes and complexities of multiple projects simultaneously across the software development life cycle phases (SDLC).Perks and benefits Ready to work for 1pm to 10pm /2pm to 11pm (US shift) Cab Facility + Shift Allowance.

Dear Candidate,We are currently hiring for Lead Quality Analyst - Data. Below mentioned are the job roles. Interested candidates please share your cv to SameethaReena.L@mrcooper.comCANDIDATES WHO ARE AVAILABLE FOR INPERSON DISCUSSION ON SATURDAY (29th March 25) ONLY CAN APPLY.Interview Location: DLF, ChennaiSkills and Qualifications:Experience: 5+ years of experience in quality assurance, with at least 2 years in a lead or senior QA role.Technical Skills: Strong knowledge of QA methodologies, tools, and best practices. Experience with in ETL Testing/Data Testing is mandatoryLeadership Skills: Proven ability to lead and mentor a team, providing guidance and support to ensure high performance.Problem-Solving: Strong analytical and problem-solving skills, with the ability to identify and resolve issues efficiently.Communication: Excellent verbal and written communication skills, with the ability to interact with team members and stakeholders at all levels.Attention to Detail: Exceptional attention to detail and the ability to identify even the smallest defects or issues in complex systems.Preferred Qualifications:Experience with ETL Testing/Data Testing.Familiarity with version control systems (e.g., Git) and CI/CD pipelines.Experience in performance testing and security testing is a plus.

Job Description Summary:Responsible for the assigned monthly reporting, remittance and reconciliation of FNMA/FHLMC/PLS investors. These investor pools are typically simple to medium complex, in their closure and outage/variance analysis. This includes functions related to loan acquisitions, services releases and advance analysis.Description:The Investor Services group is responsible for timely and accurate completion of reporting, remitting, and reconciling for assigned GSE and PLS investors. This includes activities relating to loan acquisitions, services releases, corporate and P&I Advance analysis.Roles and Responsibilities:Performs analysis of exception reports during the reporting cycle in order to make required corrections to the loans.Acts in the role of relationship manager to his/her counterparties when reporting.Continuously reviews processes and procedures and recommends new ones to management and other departments within the company to improve the productivity and quality.Strictly adheres to the Agency and Private Investor Servicing Agreements, Regulation AB, USAP and other guidelines for timely and accurate reporting, remitting, and reconciling.Timely and accurately prepares and delivers investor reporting for Agency or Private Investors.Prepares remittances to investors along with related cash management functions.Performs reconciliations of accounts for either Agency, Private Securities, or Clearing Accounts. Reconciling accounts with 30 calendar days.Clears reconciling items within 90 days from the point of identification or earlier based on investor guidelines, either through internal wires, escalations or investor adjustmentsPrepares wires and GL entries as needed to remit or clear aged items timely and accurately.Performs detailed loan level analysis of loan exceptions, using Excel and various workflow and servicing systemsSpecial projects as assignedJob competencies: Communication: Excellent verbal and written communication skills that are used to communicate with investors and other internal business teams.Planning and Organizing: Gives suggestions on how to improve processes or create efficiencies; Conducts daily activities in a planned, organized fashion, and deals with change effectively and able to adapt rapidly

Role & responsibilities Handle customer inquiries and provide accurate information through chat and inbound voice channels.Resolve customer issues efficiently and effectively while maintaining high levels of customer satisfaction.Preferred candidate profile 0-2 years of experience in international voice or chat processes.Must be open to work in Voice processExperience in the mortgage industry is preferred but not mandatory.Willingness to work night shifts and rotational shifts.Comfortable with a work-from-office arrangement.Strong team player with excellent interpersonal skills.Strong communication skills, both written and verbal.Preferred QualificationsBCom / BBA, BSC, BA/BBA/BBM degree or equivalent. Not Diploma/B.Tech/ BE/MBAPrevious customer service experience in a contact center environment preferred, but not mandatory.Fresher 2024 pass out. NOTE: please walk in for interview along with your hard copy of updated resume & Govt issued ID proof.

Job Description:We are looking for a Business Analyst & Scrum Master who will take on dual responsibilities, acting as both a Business Analyst and a Scrum Master, to ensure the smooth execution of projects using Agile methodologies. This role will require you to collaborate closely with stakeholders, define business requirements, and facilitate the Scrum process to ensure team effectiveness and delivery.Key Responsibilities:Business Analyst Responsibilities:Stakeholder Communication: Act as the primary point of contact between business stakeholders and the development team to gather requirements, clarify needs, and ensure alignment with project goals.Requirements Gathering: Elicit, document, and validate business requirements, use cases, and user stories to ensure the development team has clear and actionable goals.Process Mapping & Analysis: Analyze business processes, identify areas for improvement, and help design solutions that meet business needs.User Stories & Backlog Management: Write and maintain well-defined user stories with acceptance criteria, and work closely with the Product Owner to prioritize the product backlog.Business Solutions & Reporting: Assist in identifying business problems and recommend solutions, and provide regular updates and reports to stakeholders on project progress.Scrum Master Responsibilities:Facilitating Scrum Ceremonies: Organize and facilitate all Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.Agile Coaching: Guide and coach the Scrum team on Agile practices, ensuring adherence to the Scrum framework, and help remove any impediments that hinder the team's progress.Team Support & Motivation: Promote a collaborative and self-organizing team culture, focusing on delivering high-quality work and continuous improvement.Impediment Removal: Proactively identify and remove obstacles that prevent the team from achieving their sprint goals.Sprint & Release Planning: Support the team and Product Owner in sprint planning and release planning activities, ensuring that the scope is well-defined and achievable.Skills and Qualifications:Experience: 3+ years in a combined Scrum Master and Business Analyst role or related positions.Agile & Scrum Knowledge: Strong understanding of Scrum and Agile principles, with hands-on experience in implementing Agile methodologies.Business Analysis Skills: Ability to gather, analyze, and document business requirements, user stories, and workflows.Communication: Excellent verbal and written communication skills for interacting with stakeholders, team members, and management.Problem Solving: Strong analytical and problem-solving skills with the ability to think critically and adapt in fast-paced environments.Team Leadership: Experience in leading and motivating cross-functional teams.Certifications: Certified Scrum Master (CSM) or equivalent certification is preferred; Certified Business Analysis Professional (CBAP) or similar is a plus.Preferred Qualifications:Experience with Agile project management tools (e.g., Jira, Confluence, Trello).Familiarity with Lean and Kanban methodologies.Experience in facilitating cross-functional collaboration and managing stakeholder expectations.