L3 level experience in Windows Operating systems support Good Experience in Terminal servers (Admin mode) & Windows Clustering, Basic knowledge on Storage, Networking, Firewall and backup Applications/devices Experience in VMware components Performance and/or network trace analysis for Servers Working knowledge in Scripting and Automation Problem solving Capability in IBM, HP and Dell Hardware. Problem determination and resolution within SLA s Should be able to Perform Root Cause Analysis for the incidents Should be able to do Capacity Planning Handle L2/L3 technical escalations Ability to acquire new skills & keep them updated Work with Local & Global Teams Ability to quickly analyze & diagnose technical problems Independently generates solutions based on analytical, technical skills and business knowledge Mentor and train other team members Willing to Work on Shifts based on the projects need Microsoft and other technical/industry certifications desirable. Proactive and clear communication skills Quality and Process Knowledg Description *

Administering SQL Server, the backup, integration, restore, reporting and maintenance processes. Diagnose and analyze using third-party diagnostic tools. SQL Server security configuration and management Work with the team on migrating older versions of SQL Server to new, if required. Administer and maintain Azure SQL managed instance. Development on Power BI, if required. Create Business Requirement document, KPI dimensions matrix, source to target mapping documents. Account Mining/ Account Management. JBoss migration, if required. Identify issues in the core policy system, if required Required Skills & Experience: 2+ Years of SQL Server. Strong Technical Experience. Ability to work independently as well as in a team environment. Ability to be flexible; quick learner; focused, detail oriented Description * View preferences Save preferences Manage consent `div 5-2=?

MANAGER PMO AND SERVICE DELIVERY - OculusIT MANAGER PMO AND SERVICE DELIVERY MANAGER PMO AND SERVICE DELIVERY Position MANAGER PMO AND SERVICE DELIVERY Location Gurgaon Reporting Manager Program Manager Shift Timings 8:00 AM-5:00 PM (EST) Key Responsibilities: Build strategic roadmaps and drive achievement of key milestones for our largest and critical customers in a post-sales relationship. Engage with Director and C-Level executives to understand business needs and establish strong executive relationships. Be involved in the change management process of the customers environment to ensure success and service uptime Go toe to toe with customer technical stakeholders on most issues, and use your judgment when to pull in the heavyweight engineers/consultants/architects as necessary. Establish working relationships with other AISPL account team members such as AMs, BDMs to achieve best results for the customer. Be available outside of business hours to help coordinate the handling of urgent issues as needed. Ensure achievement of the SLA metrics, service KPI s and customer satisfaction. Person should have a strong understanding of projects lifecycle and deliverables of each phase. Should be good in agile development methodology Knowledge of six sigma and its tools that helps in different phases of project e. g. QFD, FMEA, Fish-Bone etc. The candidate should have led large size programs and have a proven delivery track record as a project manager. Should be able to handle multiple priorities in parallel. Required Experience: 8 11 years of experience Desired Qualification: A professional certification in any or all of the following: Relevant Bachelor s degree/ Preferred Graduate / Masters in Computers / IT or equivalent academic qualification. PMP Certification. ITIL Certification. Desired Skills: Strong team player The role entails working with multiple The VP Service Delivery & PMO will focus on the transition period or defined transformation period and ensure the orderly, utilizing established Transition methodologies, activities and work product, helping clients to achieve a higher level of maturity by directing, facilitating, coordinating, tracking and reporting on the successful execution and completion of projects. Should develop project plans for the transformation, educate the Transformation Team on the appropriate Transformation Methodology, deploy consistent project management techniques, and lead process improvement projects and activities. Should be able to lead a team of Project / Transition managers and Application Support engineers teams hence the candidate would need to display inclusiveness to lead as well as take the team along the life of the Program. Collaborates well with others to solve problems and actively incorporates input from various sources. Strong analytical skills strong problem-solving skills, communicates in a clear and succinct manner and effectively evaluates information / data to make decisions; anticipates obstacles and develops plans to resolve Demonstrated customer focus. Person needs to effectively manage business and IT stakeholders through regular reviews and effective communication. He should also be a strong team player ensuring great collaboration inter and intra teams for effective execution. Should demonstrate proven senior stakeholder management experience, Clear leadership and communication skills.

8:00 AM-5:00 PM (EST) Roles & Responsibilities: Use and knowledge of Cisco / Fortinet (routers, switches, Firewall, wireless, load balancers cable testing equipment. Expertise in the design, analysis, optimization, and operation of LAN/WAN, wireless and security devices. Packet capturing and interpretation. Solid analytical and logical troubleshooting skills. SNMP for Network Management. NetFlow for baseline and troubleshooting communications. Follow procedures and guidelines to install, patch, configure, customize, troubleshoot, upgrade, integrate, and maintain infrastructure technology. Identifying and implementing ways to prevent problems and future proofing the technologies. Ability to guide future decisions to ensure Network services continue to meet the needs of customers. Maintain disaster recovery documentation. Hands-on experience in some of or all following areas: Data Center Technologies, QoS, VoIP SSL VPN/IPsec VPN, Wireless technologies, Load balancers, Cisco Nexus, SAN Connectivity. Good experience on site-to-site VPN, remote VPN, data protection, URL filtering, NAT, QOS, IPSEC. Experience with performance monitoring tools. Description *

8:00 AM-5:00 PM (EST) Key Responsibilities: Troubleshooting of all assignments that are routine in nature. Works on more than one task at a time and manages work effectively by prioritizing own assignments, schedules, and meetings resulting in timely completion of work. Basic knowledge of principles, practices, standards, and procedures in one or more functions of the job. Relies on established procedures, criteria and rules, to plan and accomplish tasks. Provide general and routine technical support to a broad range of installation, patching, configuration, and updates to virtual infrastructure requiring the ability to research, analyse, and resolve problems effectively to meet established performance metrics. Maintain documented (e. g. Disaster Recovery) procedures for OS Infrastructure. Collaborates and contributes with team members, software vendors, and other technical staff to develop, design, implement, and continuously improve systems. Would require on-call availability and working a 24 x 7 shift hours. Active coordination with team members and other groups to effectively perform basic Windows Server and administration support for daily operations. Follows procedures and guidelines to install, patch, configure, customize, troubleshoot, upgrade, integrate, and maintain systems, software, network and port configuration, host-based firewalls, and peripherals. Required Experience: 6 9 years of experience Desired Qualification: A professional certification in any or all of the following: AWS certified Sysops Administrator Associate for L3. Required skills: Expert Knowledge of Red Hat, Ubuntu Linux and UNIX. Solaris & AIX knowledge is value- add. (min 7 yrs) Expert Knowledge of Amazon Web Services IaaS / PaaS (min 4 yrs) CloudFormation, (Infrastructure as Code), Elastic Beanstalk, ECS (Orchestrating Containers), OpsWorks (Automate Operations), CodeDeploy, CodePipeline, CodeCommit (Implementing CI/CD pipelines on AWS) Certification is mandatory to professional level for AWS & RHEL. Expert knowledge on TCP/IP, NFS, NIS, DNS, DCE/DFS, LDAP, LPAR, SNMP, Workload balancing, Power5 virtualization. Knowledge of shell scripting (Bash, sed, awk, etc)). Strong CLI and API technology use experience (e. g. PowerShell, Python, Ruby, Bash, YAML or JSON) Deep understanding of IP Networking (TCP/IP, DNS, HTTP, SSL/TLS, etc. ) Familiarity with Apache, Samba, MySQL an added advantage Expert Knowledge of Windows Azure IaaS / PaaS (Min 3 yrs) Azure & AWS platform development and deployment concepts Design, develop, manage and support AWS & based Solutions. Manage proof of concepts, exploratory projects to identify, evaluate and eventually adopt most suitable Cloud Computing (Public & Private Clouds, IaaS, PaaS and SaaS) model. Core concepts of VHD, VHDX, Azure Tooling & Blob storage handling and workload migration to and from AWS, VMware etc. Knowledge of industry standard virtualization product (Vmware / Citrix / RHEV). Experience in migrating on-premise solutions/applications to Cloud Working knowledge of Windows Azure Platform / MVC, Computing (Web Role, Worker Role), AppFabric Services (ACS, Caching, and Service Bus Familiarity with Oracle, Apache, Samba, MySQL, PostgreSQL would be an added advantage. ITIL Process certified People Management Skills essential Exceptional communication skills Description *