Job Description

Key Responsibilities: Client Experience Specialist KRAs: Serve as the first point of contact for all visitors and clients, ensuring a warm and professional welcome. Engage with clients to understand their needs, interests, and preferences, offering personalized recommendations and information. Provide comprehensive product or service demonstrations to clients in the Experience Center, showcasing key features and benefits. Address client inquiries and resolve issues related to products, services, or any aspects of the Experience Center. Sort and distribute incoming and outgoing mail and packages. Assist with office supply inventory and ordering as needed. Admin Duties: Oversee the day-to-day operations of the office, ensuring that everything runs smoothly and efficiently. Ensure the office environment is clean, organized, and conducive to productivity. Coordinate office maintenance, repairs, and office supplies management. Assist in organizing meetings, training sessions, and events. Plan and coordinate internal events, meetings, and employee activities. Manage logistics for conferences, workshops, or team-building activities. Maintain and update employee records (personal details, contracts, attendance, etc.). Manage office budgets, monitor expenses, and ensure the efficient use of office resources. Handle procurement and inventory of office supplies, ensuring availability when needed. Manage executive calendars, schedule appointments, and coordinate meetings. Handle travel arrangements, including flights, accommodations, and itineraries. Assist with onboarding new employees, including setting up workstations, preparing necessary documentation, and introducing new staff to office procedures. Help with HR tasks such as leave management, employee records, and maintaining office policies. Ensure that office technology, including phones, computers, and AV equipment, is working properly. Liaise with IT support for any technical issues or upgrades required. Qualifications: Minimum 3 years proven experience as an Office Manager or in a similar administrative role. Strong organizational and multitasking skills with attention to detail. Excellent communication and interpersonal skills. Proficiency in MS Office and office management software.