Role & responsibilities: Taking US patient inbound calls. Scheduling/rescheduling patient appointment. Helping patients with requested information. Utilizing the correct Practice & protocol document. Dealing with empathy and maintaining a positive demeanour while on call with patient. Escalating case to concern person if required. Preferred candidate profile Should be flexible working for US shifts. Should have good typing skills (30-35 wpm). Should have good English communication skills (both oral and written). Knowledge of US Healthcare would be an added advantage. Should be open & flexible to align with business requirements as needed.

Roles and ResponsibilitiesManage accounts receivable processes, including AR calling, claims processing, and denial management.Handle insurance claims from initial submission to payment posting and appeals.Identify and resolve denials through effective communication with payers.Ensure timely follow-up on outstanding balances to minimize write-offs.

Role & responsibilities The Eligibility Verification Specialist is responsible for confirming the patients eligibility for medical services, particularly for insurance coverage or access to treatment under U.S.-based medical plans. Preferred candidate profile Any Graduate Full Time Degree is Mandatory (Any Stream)Demonstrate excellent communication skills.Min. typing speed 25 wpmFamiliar with Windows & software navigation (Provider)Perks and benefits Annual bonusQuarterly Incentive Program R & R ProgramGPA And GMCInterested candidates please Contact - HR Team - recruitment@oncospark.com or 7825833141/8130821404

Job Summary:We are seeking a highly motivated and detail-oriented Team Lead - Accounts Receivable (AR) to oversee and manage the AR team. The ideal candidate will have strong leadership skills, extensive experience in revenue cycle management (RCM), and a deep understanding of AR processes in the US healthcare industry.Key Responsibilities:Lead and manage the AR team, ensuring timely and accurate claim follow-ups and collections.Monitor and analyse outstanding receivables to improve collection efficiency and reduce denials.Ensure adherence to AR follow-up protocols, payer guidelines, and compliance regulations.Provide training and mentorship to AR executives, improving their knowledge of billing, coding, and payer-specific requirements.Coordinate with clients, insurance companies, and internal stakeholders to resolve complex claim issues.Track team performance through KPIs, reports, and productivity metrics.Develop strategies to minimize AR aging and maximize revenue recovery.Conduct regular audits to identify process improvements and training needs.Handle escalations and work closely with management to drive process excellence. QualificationsAny Bachelor degree.5+ years of experience in US healthcare RCM, with at least 2 years in a leadership role.Strong knowledge of medical billing, AR follow-ups, denial management, and payer guidelines.Experience with medical billing software (e.g., EPIC, eClinicalWorks, Athenahealth, etc.).Excellent communication, leadership, and problem-solving skills.Ability to multitask and work in a fast-paced environment.Proficiency in Microsoft Excel and reporting tools. Website: http://www.oncospark.comPlease share resume to 7824834817 or hr@oncospark.com

Job Summary :The Denial Management Analyst is responsible for identifying, analyzing, and resolving denied or rejected medical claims. The role involves working with insurance companies, healthcare providers, and internal teams to appeal denied claims, reduce denial rates, and ensure timely and accurate reimbursement. Key Responsibilities:Analyze Explanation of Benefits (EOBs), Electronic Remittance Advices (ERAs), and denial codes to understand the reasons for claim denials. Categorize denials and identify trends (e.g., eligibility, authorization, coding, timely filing). Initiate and follow up on appeals and reconsiderations with payers as per payer-specific guidelines. Collaborate with billing, coding, and AR teams to resolve claim issues and refile corrected claims. Maintain accurate documentation of denial resolution activities in the billing system. Monitor and report on key denial metrics including denial rate, recovery rate, and appeal success rate. Escalate recurring issues to management with data-driven insights. Ensure adherence to HIPAA regulations and company compliance policies. Meet individual and team productivity and quality benchmarks. Requirements:Bachelors degree (preferred) or equivalent experience in RCM or healthcare billing. Minimum 1–2 years of experience in denial management or claims processing. Strong understanding of medical billing, CPT/ICD codes, and insurance guidelines (Medicare, Medicaid, Commercial). Experience with payer portals and denial management tools. Knowledge of claim adjudication process and appeal filing formats. Excellent problem-solving and communication skills. Proficient in MS Excel and billing software (e.g., Kareo, Athena, AdvancedMD, etc.)