Operation Manager ( Supply Chain Finance, knowledge of Payment Gateway

Job Description

Operation Manager ( Supply Chain Finance, knowledge of Payment Gateway, Bank, LMS ) Key Responsibilities: 1. Ensure timely reconciliation of all transactions processed through multiple terminals (Payment Gateway, Bank, LMS, etc.). 2. Reconcile transactions across various payment platforms and systems to ensure accuracy and consistency. 3. Manage and resolve issues or queries raised by merchants, customers, or banks related to settlements, refunds, payments, and other financial operations. 4. Actively manage the collection of current dues, ensuring timely partner-wise collections in line with schedules. 5. Maintain and analyze ageing reports, client outstanding statements, and overdue accounts. 6. Monitor and maintain records of delinquent and overdrawn (OD) accounts, ensuring up-to-date status. 7. Prepare and maintain comprehensive MIS reports for tracking delinquent accounts, overdue collections, and overall portfolio performance. 8. Collaborate closely with the finance and risk teams to ensure proper handling of outstanding dues and delinquent accounts. 9. Manage partner portfolios on a daily and monthly basis, ensuring compliance with financial agreements and proactively identifying potential issues. 11. Continuously evaluate and enhance processes related to transaction reconciliation and collections to improve financial controls. 12. Develop strategies to minimize financial discrepancies and optimize reconciliation timelines using data-driven insights. 13.Sharing data with the finance team to raise invoices basis various commercial arrangements Qualifications: Bachelors degree in finance, accounting, business, or a related field (Masters preferred). 6+ years of experience in payment reconciliation, transaction management, or collections, preferably in the FinTech or financial services industry. Strong understanding of payment gateways, banking processes, and loan management systems (LMS). Proficiency in financial software, reconciliation tools, and advanced Excel skills. Analytical and detail-oriented, with strong problem-solving skills with good communication skills