Operational Analyst / Senior Operational Analyst

Job Description

Associate - Operations / Senior Operational Analsyt Requisites Education: MBA/MCA Experience (years): 0-6 yrs Industry / Technology background: Technology Location: Mumbai Roles & Responsibilities: Drive identification and automation of manual processes Willingness to take technical as well as administrative activities Readiness to work on MIS, Excel based reporting Willingness to self learn any tools/technology as needed Provide weekly reports-based project data maintained and resources planned. Plan and coordinate with senior managers for resources on projects. Keep abreast with market technologies and management practices. Suggest improvements on existing processes through tech / practices Adopt a proactive and solution oriented approach at all times. Support management in required always reviewing and maintaining data for resources. Qualifications/Work Experience Essential: Must be proactive Must have excellent communication & negotiation skills Must have knowledge of domains/technologies within IT industry Must have demonstrable experience of managing resource planning data Must have experience of coordinating with senior stakeholders. Must be able to gather information. Must have good prioritisation skills in a busy environment Have good knowledge in creating reports using M365 tools. Knowledge of any programming language (Java/ .NET / Python / Ruby) Basics of Software delivery / planning / information gathering Desirable: Knowledge of NPS projects/products. Experience of ADO and Retain. Required Soft skills: Self-starter and self-motivated, should be able to work alone without constant supervision Enthusiastic, passionate and should be able to take initiatives. Willingness to continuously learn & develop. Should be able to manage varied tasks and effectively follow up on required tasks