Operational Risk Management Manager

Job Description

Job Summary: We are seeking an experienced and detail-oriented Operational Risk Manager to join our team in a leading Housing Finance Company. The successful candidate will be responsible for identifying, assessing, monitoring, and mitigating operational risks across all business functions. This role is critical to ensuring that the company operates within a robust risk management framework while maintaining compliance with regulatory guidelines and internal policies. Key Responsibilities: Implement, and maintain the operational risk management framework, policies, and procedures. Conduct regular risk assessments across all business units to identify potential threats and vulnerabilities. Facilitate Risk Control Self-Assessments (RCSAs) and oversee the implementation of risk mitigation strategies. Monitor key risk indicators (KRIs) and operational loss events, and provide timely reporting to senior management. Collaborate with business units to promote a risk-aware culture and ensure integration of risk management practices in day-to-day operations. Investigate operational incidents, root cause analysis, and recommend corrective actions. Coordinate with compliance, audit, legal, and IT teams to ensure a cohesive risk management strategy. Assist in regulatory reporting related to operational risk, including communications with the National Housing Bank (NHB) and other regulatory authorities. Conduct training and awareness programs on operational risk for employees. Support business continuity planning and disaster recovery initiatives. Qualifications: Bachelors degree in Finance, Risk Management, Business Administration, or a related field. MBA or professional certifications (e.g., FRM, ORM, CIA) preferred. 6+ years of experience in operational risk management, preferably in a financial services or housing finance company. Strong understanding of regulatory requirements and risk frameworks (e.g., Basel II/III, ISO 31000). Proficiency in risk assessment tools, MS Excel, and risk management software. Excellent analytical, problem-solving, and communication skills. Ability to work independently and as part of a team. Preferred Attributes: Prior experience in housing finance, mortgage lending, or NBFCs. Familiarity with NHB regulations and RBI guidelines. Exposure to enterprise risk management (ERM) frameworks.