OPERATIONS EXECUTIVE

Job Description

The Operations Executive in a logistics company is responsible for overseeing, managing, and optimizing the logistics operations to ensure the efficient and effective transportation and distribution of goods. This role involves coordinating with various departments, ensuring compliance with regulations, and continuously improving operational processes to enhance customer satisfaction and operational efficiency. Key Responsibilities: Logistics Operations: Oversee day-to-day logistics operations including transportation, warehousing, and distribution activities. Coordinate and manage the end-to-end logistics process, ensuring timely and accurate delivery of goods. Monitor and track shipments to ensure on-time delivery and address any issues or delays. Process Improvement: Identify and implement process improvements to enhance operational efficiency and reduce costs. Develop and execute strategies to optimize logistics operations, including route planning, load optimization, and inventory management. Analyze operational performance data to identify trends, inefficiencies, and areas for improvement. Vendor and Supplier Management: Establish and maintain relationships with transport providers, suppliers, and other logistics partners. Negotiate contracts and rates with vendors to ensure cost-effective and reliable services. Monitor vendor performance and address any issues to ensure high service levels. Customer Service: Ensure high levels of customer satisfaction by providing timely and accurate information regarding shipments and deliveries. Handle customer inquiries and resolve issues related to logistics operations promptly. Communicate with customers to provide updates on shipment status and address any concerns. Compliance and Safety: Ensure compliance with all relevant regulations, including transportation, safety, and environmental standards. Implement and monitor safety procedures to maintain a safe working environment. Conduct regular audits and inspections to ensure adherence to company policies and regulatory requirements. Inventory Management: Oversee inventory management processes to ensure accurate stock levels and minimize discrepancies. Implement inventory control measures to prevent stockouts and overstock situations. Coordinate with the warehouse team to ensure efficient storage and handling of goods. Reporting and Documentation: Maintain accurate records of logistics activities, including shipment data, inventory levels, and vendor performance. Prepare regular reports on logistics performance, operational metrics, and cost analysis. Provide management with insights and recommendations based on data analysis and reporting. MUST HAVE EXPERIENCE IN LOGISTICS INDUSTRY Job Type: Full-time Pay: ₹8,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Quarterly bonus Yearly bonus Education: Bachelor's (Preferred) Experience: Logistics: 1 year (Preferred) Operations: 1 year (Preferred) Total Work: 1 year (Preferred) Language: English (Preferred) Hindi (Preferred) Location: Kolkata, West Bengal (Preferred) Work Location: In person