Operations Executive (Social Media)

Job Description

Roles and Responsibilities: 1. Market, operate, manage and schedule the posts, videos, stories and associated multimedia digital products (websites, social media/digital profiles) of White Elephant Tech and clients online and offline to potential customers. 2. Achieve specific goals in scheduling, broadcasting, sharing, and posting across platforms to attract users and maintain quality control. 3. Monitor and manage social media account performance, analyze shortcomings, and improve overall communication and outreach. 4. Complete management and daily operation tasks, including filling out sheets and reports. 5. Track productivity hours, design and content updates, and check digital profiles for messages and notifications. 6. Manage online reputation, respond to feedback, and ensure a timely reply on social media profiles. 7. Coordinate with design teams, project managers, and social media managers to create and approve creative briefs. 8. Monitor team output, contributions, and performance, and ensure fair compensation and rewards. 9. Focus on total quality management and create an ecosystem for team members to improve company KPIs. 10. Develop actionable plans to enhance KPI scalability and optimize team efficiency. 11. Handle disciplinary actions, coordinate with management, and stay updated on industry innovations. 12. Build digital marketing assets, research trending hashtags, and share relevant articles in targeted groups. 13. Write and share social media captions with hashtags, contact details, and media links. 14. Ensure regular follow-ups among team members, management, and clients, track commitments and operations. 15. Manage team compliance, handle grievances, and resolve conflicts transparently. Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹30,000.00 per month Benefits: Health insurance Life insurance Provident Fund Schedule: Day shift Fixed shift Weekend availability Application Question(s): Do you have experience in Operations job role ? Do you have experience in operations in any social media related field? What is your current salary? What is your expected salary? Location: Navlakha, Indore, Madhya Pradesh (Required) Work Location: In person