Operations Executive

Job Description

Roles & Responsibilities 1. MIS P.O. Trackers Live Updates Managing and updating Purchase Order (P.O.) tracking systems in real-time to ensure accurate and up-to-date information is available. 2. Summary & Appointment Updates MIS Providing regular summaries and appointment updates for orders, ensuring key personnel are informed about the progress of operations. It might include tracking of finished goods, or appointments with clients or suppliers are due. 3. Incoming Stock Monitoring & Bifurcating to All Clients Orders Monitoring incoming stock and ensuring that it is correctly allocated to various customer orders, which ensures that each order is fulfilled accurately and on time. This involves inventory management and planning. 4. Issuing Barcode for All Orders Issuing barcodes - print the barcode label for all orders issued for packing. 5. All Orders Supply Applying for Appointments Ensuring that all orders requiring appointments for delivery are properly scheduled, meeting customer processes deadlines. This requires coordinating with transport and logistics teams to set up delivery schedules. 6. Monitoring Staff Attendance Keeping track of the attendance of staff members involved in operations, ensuring the team is properly staffed to meet production goals and prevent delays. 7. Allocation of Packing Work to Staff Allocating packing tasks to staff members based on appointments, workload, ensuring efficiency in packaging operations. This involves managing personnel to ensure timely order fulfilment. 8. Monitoring the Packing Ensuring that packing is carried out according to company standards, checking for errors, ensuring products are packed securely, and that labelling and barcoding are accurate. 9. Price Check – Actioning Based on SOP Price checks to monitor that customer sell price is consistent with the Standard Operating Procedures (SOPs) . 10. Transport Sending Email & Delivery Follow-Up Coordinating with the transporter , ensuring that delivery schedules basis appointments are met. Sending follow-up emails to ensure orders are dispatched and delivered on time, including any updates for clients. 11. Attendance of Sales Promoters Managing and tracking the attendance of sales promoters and that their working hours are tracked for payroll and performance management. 12. Inventory Shifting & Proper Stacking Overseeing the shifting of inventory within the warehouse or storage area, ensuring that products are stacked properly to prevent damage and to optimize space for better accessibility and faster order fulfilment. 13. EOD MIS – Reporting of the Work Done by Staff EOD compiling a report on the day’s work done by staff. This might include the completion of packing tasks, inventory updates, delivery follow-ups, or any issues that arose during the day. This helps track progress and identify areas for improvement.