Operations - Internship

Job Description

Key Responsibilities: Customer Onboarding: Oversee the client onboarding process, ensuring all necessary documentation and details are collected. Coordinate with clients to obtain required KYC documentation and assist with the completion of KYC forms. KYC Compliance: Ensure that all KYC-related processes follow the companys policies, procedures, and regulatory requirements. Risk Mitigation: Work closely with the compliance team to report and investigate any discrepancies or violations. Maintain and update client records in the companys CRM and KYC systems to ensure accurate data. Client Interaction : Act as the first point of contact for clients during the onboarding process, providing a positive and professional experience along with Addressing the customer queries regarding documentation requirements, KYC policies, and onboarding procedures. Internal Collaboration: Collaborate with the sales, legal, and compliance teams to ensure smooth onboarding and compliance adherence. Key Responsibilities: Customer Onboarding: Oversee the client onboarding process, ensuring all necessary documentation and details are collected. Coordinate with clients to obtain required KYC documentation and assist with the completion of KYC forms. KYC Compliance: Ensure that all KYC-related processes follow the companys policies, procedures, and regulatory requirements. Risk Mitigation: Work closely with the compliance team to report and investigate any discrepancies or violations. Maintain and update client records in the companys CRM and KYC systems to ensure accurate data. Client Interaction : Act as the first point of contact for clients during the onboarding process, providing a positive and professional experience along with Addressing the customer queries regarding documentation requirements, KYC policies, and onboarding procedures. Internal Collaboration: Collaborate with the sales, legal, and compliance teams to ensure smooth onboarding and compliance adherence.