Job Description

Looking into aspects of Man management, including analyzing staff mix and deploying staff, ensuring competency of staff through development and regular evaluation. Ensuring customer satisfaction by analyzing customer complaints, concerns and suggestions and providing appropriate follow-through. Planning and organizing staff and facilities to meet customer needs. Ensuring routine maintenance is performed, problems corrected and systems in place to ensure a safe, comfortable environment for patient care/service delivery. Assist Marketing & Business Development team to conduct activities from Operations Perspective by providing necessary resources. Developing and implementing hospital-specific policies and procedures. Statutory Legal Compliances NABH & Other Accreditations Empanelment of New Doctors- Process of Credentialing. Ensure that the departmental safety standards/ protocols are strictly adhered to in areas under direct responsibility, viz., lab, pharmacy, physiotherapy, radiology and customer care. Assist any other work delegated by the Centre head, Medical Services Department.