Job Description

We are seeking an Operations Associate who will play a key role in supporting the operational efficiency of our global company. You will assist with a variety of tasks related to managing workflows, streamlining processes, and ensuring timely and accurate completion of projects. The ideal candidate is highly organized, proactive, and capable of working independently in a virtual setting. What You ll Be Doing and the Impact You ll Make: Process Improvement: Assist in identifying opportunities for operational efficiencies and help implement process improvements. Task Coordination: Manage, track, and follow up on tasks and deliverables across various departments. Data Management : Maintain accurate records, databases, and documentation related to operations. Reporting: Prepare and share regular reports on operational performance, including metrics and key insights. Communication: Act as a point of contact for internal teams, ensuring smooth communication and collaboration across remote departments. Problem-Solving: Address operational issues as they arise and collaborate with teams to find and implement solutions. Project Support: Assist with the planning and execution of operational projects, ensuring timely delivery and efficient execution. What We d Love to See: High school diploma or equivalent. Associate or bachelor s degree preferred. Customer-focused approach which includes excellent verbal and written communication skills. Proven experience in an operations or administrative role in fast-paced environment, working in a global company and with different team members through multiple disciplines. Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint). Strong organizational skills and attention to detail. Ability to work with a team and independently, prioritize tasks, and proven ability to meet deadlines and complete assigned tasks in a timely and professional manner. Ability to adapt to changing workflows and new technologies. Problem-solving mindset with a proactive attitude. Basic understanding of business analytics or reporting tools.